[{"text": "e", "start": 28.96, "end": 31.96}, {"text": "e", "start": 58.92, "end": 61.92}, {"text": "e", "start": 88.92, "end": 91.92}, {"text": "e", "start": 118.84, "end": 121.84}, {"text": "e", "start": 148.84, "end": 151.84}, {"text": "e", "start": 178.84, "end": 181.84}, {"text": "e", "start": 208.76, "end": 211.76}, {"text": "e", "start": 238.72, "end": 241.72}, {"text": "e", "start": 268.72, "end": 271.72}, {"text": "e", "start": 298.639, "end": 301.639}, {"text": "e", "start": 328.639, "end": 331.639}, {"text": "e", "start": 358.639, "end": 361.639}, {"text": "e e", "start": 388.56, "end": 392.56}, {"text": "you okay okay uh members we do have Quorum so I'm", "start": 448.319, "end": 454.44}, {"text": "going to suggest we call to order and get things", "start": 454.44, "end": 459.08}, {"text": "going okay so I'm going to call to order everyone um going to stick to the script", "start": 460.319, "end": 465.96}, {"text": "because we do have lots of details to go through so uh first of all good morning my name is Shelley Caroll I'm chair of", "start": 465.96, "end": 471.759}, {"text": "the budget committee I have quorums so this is meeting number eight welcome", "start": 471.759, "end": 477.28}, {"text": "everyone to meeting number eight today's meeting is being held by video conference and in person at City Hall in", "start": 477.28, "end": 483.039}, {"text": "committee room one this meeting is being live streamed online at", "start": 483.039, "end": 488.159}, {"text": "youtube.com Toronto City Council live I'll just start with our land acknowledgements although we may be", "start": 488.159, "end": 494.56}, {"text": "meeting in different locations today the budget committee would like to acknowledge that the land we are meeting on is the traditional territory of many", "start": 494.56, "end": 502.039}, {"text": "nations including the missas sagas of the credit the Anish naab the chipa the", "start": 502.039, "end": 507.08}, {"text": "hodon and the wendat peoples and is now home to many diverse First Nations Inuit", "start": 507.08, "end": 512.8}, {"text": "and mate peoples we also acknowledge that Toronto is covered by treaty 13 with the Mrs sagas of the credit and to", "start": 512.8, "end": 520.88}, {"text": "make our African ancestral acknowledgement though I am not a person of African descent I am committed to", "start": 520.88, "end": 527.2}, {"text": "continually acting in support of and in solidarity with black communities seeking freedom and reparative Justice", "start": 527.2, "end": 534.399}, {"text": "in the light of history of the history and ongoing Legacy of slavery that continues to impact black communities in", "start": 534.399, "end": 540.959}, {"text": "Canada as part of this commitment I'd also like to acknowledge that not all people came to these lands as migrants", "start": 540.959, "end": 548.32}, {"text": "and and settlers specifically I wish to acknowledge those those of us who came", "start": 548.32, "end": 554.12}, {"text": "here involuntarily particularly those brought to these lands as a result of the transatlantic slave trade and", "start": 554.12, "end": 560.839}, {"text": "slavery in support of the city of Toronto's ongoing efforts to confront anti-black racism I pay tribute to those", "start": 560.839, "end": 568.24}, {"text": "ancestors of Africa and descent so members um before we get started are", "start": 568.24, "end": 573.56}, {"text": "there any Declarations of interest to do with the budget seeing none we can uh", "start": 573.56, "end": 578.839}, {"text": "proceed so um just so that you have a a a script so to speak for the next three", "start": 578.839, "end": 584.32}, {"text": "days um and if if uh um counselors are are tracking this in their office they", "start": 584.32, "end": 590.44}, {"text": "they should pay attention uh uh to this in particular the full schedule of presentations can be found on", "start": 590.44, "end": 597.88}, {"text": "toronto.ca counil on budget committee agenda item bu", "start": 597.88, "end": 603}, {"text": "8.1 along with links to each of the presentations today we'll hear from", "start": 603, "end": 608.44}, {"text": "corporate services which includes corporate Real Estate Management customer experience formally 311", "start": 608.44, "end": 614.44}, {"text": "environment and client climate and Fleet Services office of the Chief Information", "start": 614.44, "end": 620.48}, {"text": "Security Officer technology services and a presentation on the carbon budget I'm", "start": 620.48, "end": 626.2}, {"text": "going to stop right there um because last year we did this division by division if you have a particular", "start": 626.2, "end": 633.2}, {"text": "interest and every Canadian should in the carbon budget today is the day and", "start": 633.2, "end": 639}, {"text": "uh we would welcome your uh questions if you're hearing this you should uh uh join us um uh and then we will proceed", "start": 639, "end": 647.68}, {"text": "after the carbon budget to infrastructure Services which will include Toronto water Solid Waste", "start": 647.68, "end": 652.76}, {"text": "Management Services engineering and Construction Services uh Municipal licensing and standards policy plan", "start": 652.76, "end": 659.519}, {"text": "finance and admin Toronto Emergency Management Transit expansion office and transportation", "start": 659.519, "end": 665.88}, {"text": "services and uh last but not least development and grow no it isn't last but not least still another one after", "start": 665.88, "end": 672.519}, {"text": "that we then move to development and growth Services which include City Planning Development review housing", "start": 672.519, "end": 678.399}, {"text": "Secretariat Toronto building Waterfront uh uh revitalization I'll tell you what", "start": 678.399, "end": 683.44}, {"text": "is last but not least is tchc and the Toronto seniors housing Corporation", "start": 683.44, "end": 689.36}, {"text": "will'll give presentations and then that's a a board governed uh uh Corporation but we we have our chance to", "start": 689.36, "end": 695.6}, {"text": "ask questions here uh so uh uh in most of these there will be a general", "start": 695.6, "end": 701.6}, {"text": "presentation from from the DCM and you'll have a chance to ask them questions of the general presentation", "start": 701.6, "end": 707.959}, {"text": "then we go into divisions with one exception um will Johnson is not here today I look forward to hearing the", "start": 707.959, "end": 714.8}, {"text": "story of how he broke his arm but he broke his arm so we'll give him a hard time about that when he's when he's back", "start": 714.8, "end": 722.12}, {"text": "but uh Mr djano is here he'll be giving that presentation but In fairness to him", "start": 722.12, "end": 727.32}, {"text": "because this this is late breaking news obviously uh uh what we're going to do", "start": 727.32, "end": 733.399}, {"text": "yes but I'm what we're going to do have Mr djano", "start": 733.399, "end": 739.12}, {"text": "uh give the general presentation but I'm going to suggest we just go straight to the divisions after that rather than", "start": 739.12, "end": 745.12}, {"text": "have him on the spot on each of the divisions we'll just move straight into Toronto water after that and and we can", "start": 745.12, "end": 751.519}, {"text": "ask our questions divisionally when we get to that one okay and uh after each", "start": 751.519, "end": 756.92}, {"text": "presentation I open the floor uh to questions of staff on these budgets members you if you still need additional", "start": 756.92, "end": 763.68}, {"text": "information that's not covered in the budget notes that are now available to you not covered in the presentations or", "start": 763.68, "end": 769.56}, {"text": "answered by questions of staff today you can submit a motion requesting specific", "start": 769.56, "end": 774.88}, {"text": "briefing notes please send in your briefing note requests as soon as possible to the clerk at bu", "start": 774.88, "end": 783.079}, {"text": "toronto.ca and we've already received some some people uh have been good enough to to send things in already it's", "start": 783.079, "end": 790.32}, {"text": "important that you uh send them in and if possible give give permission for the clerk to share with the divisional staff", "start": 790.32, "end": 797.519}, {"text": "because what we hope to do is is if two people are really asking for the same information sets we can combine briefing", "start": 797.519, "end": 804.279}, {"text": "notes um to reduce the workload on on staff um now are there any questions", "start": 804.279, "end": 810.04}, {"text": "about that before we begin everybody's okay with that so", "start": 810.04, "end": 816.079}, {"text": "the get returned to us I guess when are they well if you if if you have them if", "start": 816.079, "end": 822.199}, {"text": "throughout the course of the day you want to share them with the clerk he'll be preparing them into I thought what we", "start": 822.199, "end": 827.639}, {"text": "do is an Omnibus motion at the end of the day but he'll be preparing them and and sharing them so if you if you're in", "start": 827.639, "end": 834.88}, {"text": "the middle of drafting them may be able to tell you even right now somebody's already submitted something similar to", "start": 834.88, "end": 840.68}, {"text": "that but we can also make sure that it's it's something that is in fact", "start": 840.68, "end": 846.12}, {"text": "obtainable and a a briefing note that's that's a reasonable question okay um uh okay if there are no", "start": 846.12, "end": 854.519}, {"text": "other questions uh then we're going to proceed to the first presentation Mr Jore if you want to uh start us down the", "start": 854.519, "end": 862.199}, {"text": "road with corporate services and as uh uh while you guys are", "start": 862.199, "end": 868.48}, {"text": "getting settled I am going to be fairly rigid about time today because this is a pretty full", "start": 868.48, "end": 873.519}, {"text": "agenda and there these these These are the somewhat mistifying divisions so we're gonna have", "start": 873.519, "end": 880.839}, {"text": "questions okay you the floor is yours thanks thank you so good morning budget Chief Carol", "start": 883.639, "end": 890.68}, {"text": "members of the budget committee visiting counselors and members of the public my name is David Jollymore I am the deputy", "start": 890.68, "end": 897.639}, {"text": "City Manager for corporate services and it is my pleasure to present the 2025", "start": 897.639, "end": 903.199}, {"text": "Corporate Services proposed operating and capital budgets I am here with my", "start": 903.199, "end": 908.48}, {"text": "colleagues Marco quok director of business management and James Nolan the executive director of environment and", "start": 908.48, "end": 915.079}, {"text": "climate who will present the corporate carbon budget following my presentation in the room I am also", "start": 915.079, "end": 922.16}, {"text": "joined by the corporate services division heads and I'm very privileged to work with a team of talented leaders", "start": 922.16, "end": 928.279}, {"text": "and staff who are highly committed to providing excellent service and value for money a lot of work goes into the", "start": 928.279, "end": 935.48}, {"text": "development of the of the budget and I want to thank the corporate services staff particularly the finance teams and", "start": 935.48, "end": 942.36}, {"text": "our partners in finance and treasury for their work and collaboration to get us to this point I would also like to thank", "start": 942.36, "end": 949.72}, {"text": "members of the public who participated in the budget consultations that occurred in the fall that provided", "start": 949.72, "end": 955.639}, {"text": "valuable input into this process before jumping in I want to provide some context for the presentation and outline", "start": 955.639, "end": 962.48}, {"text": "the key principles used in the preparation of this budget number one is this budget maintains core services and", "start": 962.48, "end": 970.079}, {"text": "service levels number two is as we always do in preparing this budget our team looked", "start": 970.079, "end": 976.48}, {"text": "for ways to reduce costs without impacting service thirdly this budget", "start": 976.48, "end": 982.04}, {"text": "prioritizes our focus on the city's key priorities and finally this budget", "start": 982.04, "end": 987.56}, {"text": "includes new and enhanced it items many of which support climate action and were prioritized through the corporate carbon", "start": 987.56, "end": 995.639}, {"text": "budget here's the corporate services vision statement Corporate Services is a service organization and supports the", "start": 995.639, "end": 1002.6}, {"text": "city's programs divisions and agencies ability to provide their services and programs to the public and enables the", "start": 1002.6, "end": 1009.959}, {"text": "corporation and the municipal government to operate we provide enterprise-wide", "start": 1009.959, "end": 1015.04}, {"text": "leadership in the delivery of responsive service experience es climate action", "start": 1015.04, "end": 1021.079}, {"text": "information security and cyber and asset management I'll now speak to the", "start": 1021.079, "end": 1027.079}, {"text": "accountabilities and scope of corporate services and how we support in align with the corporate strategic action plan", "start": 1027.079, "end": 1033.72}, {"text": "and the city's top priorities much of the city's work hinges on the corporate services team's ability to deliver on a", "start": 1033.72, "end": 1040.678}, {"text": "daily basis providing safe and clean buildings and spaces protecting critical", "start": 1040.679, "end": 1046.319}, {"text": "technology infrastructure and data and enabling our ability to communicate with each other and the public or keeping", "start": 1046.319, "end": 1053.16}, {"text": "vehicles on the road to pick up garbage or clear snow we also hold many of the", "start": 1053.16, "end": 1058.32}, {"text": "levers to drive action on the climate what we do is foundational to the success of the city in terms of the", "start": 1058.32, "end": 1065.36}, {"text": "divisions that make up Corporate Services we have the customer experience division led by rupich", "start": 1065.36, "end": 1071.36}, {"text": "China the corporate service or the customer experience division is striving to be the single point of access for the", "start": 1071.36, "end": 1078.919}, {"text": "the customer or public experience whether that is online in person or over", "start": 1078.919, "end": 1084.32}, {"text": "the phone and we are striving to reduce barriers to access we have corporate", "start": 1084.32, "end": 1089.64}, {"text": "Real Estate Management led by Pat matoso Fleet Services led by Abby Tom Thomas", "start": 1089.64, "end": 1095.96}, {"text": "and Technology Services led by Sonia BR they are the city's corporate asset", "start": 1095.96, "end": 1101.96}, {"text": "managers and stewards of billions of dollars of assets which enable critical Public Services the office of the Chief", "start": 1101.96, "end": 1109.12}, {"text": "Information Security Officer led by Manish ortry with technology services", "start": 1109.12, "end": 1114.96}, {"text": "are enabling the secure implementation of innovative Technology Solutions and work together to secure the city's", "start": 1114.96, "end": 1121.799}, {"text": "infrastructure and data environment and climate led by James Nolan are the", "start": 1121.799, "end": 1127.2}, {"text": "city's leaders in driving action on the climate both in the city as a corporation and in the broader", "start": 1127.2, "end": 1135.2}, {"text": "community in terms of scope and scale Corporate Services is the city's largest", "start": 1135.2, "end": 1141.08}, {"text": "asset manager and plays a Citywide leadership and oversight role working with key Partners across the city", "start": 1141.08, "end": 1148.24}, {"text": "including the divisions agencies and corporations this includes the assets driving climate action and modernizing", "start": 1148.24, "end": 1155.679}, {"text": "and protecting the city's technology infrastructure and data there are lots of stats on this on these uh slides but", "start": 1155.679, "end": 1163.559}, {"text": "I wanted to highlight some key ones corporate Real Estate Management manages 6 .6 billion in real estate assets", "start": 1163.559, "end": 1171.679}, {"text": "running and maintaining over 450 buildings including the key corporate assets and provides various other real", "start": 1171.679, "end": 1179}, {"text": "estate and Property Management Services to over a thousand facilities across the city's portfolio Fleet Services manage", "start": 1179, "end": 1187.28}, {"text": "manages the country's largest Municipal Fleet with approximately 692 million of", "start": 1187.28, "end": 1193.159}, {"text": "assets including more than 8,000 vehicles and Equipment designing procuring Main containing the city", "start": 1193.159, "end": 1199.6}, {"text": "City's massive Fleet that is made up of over 500 different types of vehicles and", "start": 1199.6, "end": 1205.159}, {"text": "Equipment Technology Services manages and secures over $145 million of", "start": 1205.159, "end": 1211.44}, {"text": "Technology Hardware assets, 1450 public facing and Enterprise Solutions ac", "start": 1211.44, "end": 1218.28}, {"text": "across 800 networked facilities across the city of Toronto the customer", "start": 1218.28, "end": 1224.4}, {"text": "experience division man managed 1.3 million interactions with members of the public in 2024 and issued almost half a", "start": 1224.4, "end": 1232.48}, {"text": "million service requests on the public behalf to operating", "start": 1232.48, "end": 1238.4}, {"text": "divisions we support all of the key priorities of the city some of the linkages to the corporate strategic", "start": 1238.4, "end": 1244.88}, {"text": "plans are obvious those items on the right hand side of the slide and some are not I want to quickly comment on a", "start": 1244.88, "end": 1251.559}, {"text": "couple of the not so obvious connections housing we work in close partnership", "start": 1251.559, "end": 1256.6}, {"text": "with the housing Secretariat Toronto shelter Support Services colleagues in the development and growth service area", "start": 1256.6, "end": 1263.12}, {"text": "and create too that is responsible for the city's real estate portfolio planning and strategy to deliver on the", "start": 1263.12, "end": 1270.12}, {"text": "city's ambitious housing action plan and enabling shelter expansion to serve", "start": 1270.12, "end": 1275.679}, {"text": "those most in need through the city's real estate we will enable Mobility Transit expansion and support people in", "start": 1275.679, "end": 1283.52}, {"text": "neighborhoods we are also striving to improve equity and remove barriers to access accessing city services through", "start": 1283.52, "end": 1290.48}, {"text": "our digital Equity connect to program", "start": 1290.48, "end": 1295.679}, {"text": "n311 so to the numbers the 2025 operating budget gross expenses total", "start": 1295.88, "end": 1302.799}, {"text": "$597 million and net expenses of $365 million the proposed 2025 net operating", "start": 1302.799, "end": 1311.279}, {"text": "budget is6 million or 4.6% higher than the 2024 budget from a", "start": 1311.279, "end": 1318.6}, {"text": "gross expenditure perspective our opening pressure was 55.8 million 27.8", "start": 1318.6, "end": 1325.64}, {"text": "million or half of the opening pressure was tied to salaries and", "start": 1325.64, "end": 1331.36}, {"text": "benefits which includes Merit and step increases filling ex existing vacancies", "start": 1331.36, "end": 1336.84}, {"text": "to meet service levels and annualization of positions 13.6 million or 24% of the", "start": 1336.84, "end": 1343.559}, {"text": "opening pressure is driven by inflation impacting utilities contract Services", "start": 1343.559, "end": 1349.52}, {"text": "technology contracts Fleet parts and fuel 5 million or 9% are tied to the", "start": 1349.52, "end": 1356.279}, {"text": "operating impacts from Capital 4.9 million or 9% is tied to new and", "start": 1356.279, "end": 1362.52}, {"text": "enhanced related to increases in cyber services and carbon budget initiatives", "start": 1362.52, "end": 1368.12}, {"text": "and the balance of 4.5 million is tied to growth in technology licenses Reserve", "start": 1368.12, "end": 1373.36}, {"text": "contributions and other expenses to reduce the impact of these significant pressures we were able to identify 11.4", "start": 1373.36, "end": 1381.4}, {"text": "million in reductions and efficiencies 7.8 million through contract", "start": 1381.4, "end": 1386.679}, {"text": "renegotiations and license management primarily on the technology side and", "start": 1386.679, "end": 1391.84}, {"text": "decommissioning of real estate technology and Fleet assets 3 million through alignment of divisional budget", "start": 1391.84, "end": 1398.08}, {"text": "items to to our actual experience from previous years and the balance related to other activities from a revenue", "start": 1398.08, "end": 1405.36}, {"text": "perspective we are expecting a year-over-year increase of about 28.5 million 14 million of which um are", "start": 1405.36, "end": 1413.24}, {"text": "recoveries from capital for staff on delivering our Capital program 10.4", "start": 1413.24, "end": 1418.64}, {"text": "million in non-staff related recoveries from divisions and agencies and 1.4", "start": 1418.64, "end": 1423.799}, {"text": "million in new and enhanced uh projects from The Net Zero carbon budget", "start": 1423.799, "end": 1429.72}, {"text": "initiatives in this budget headcount increases by 90.5 91.5 FTE a 3.7% incre", "start": 1429.72, "end": 1438.44}, {"text": "increase 40% of the FTE added are new and enhanced service requests to drive", "start": 1438.44, "end": 1443.64}, {"text": "various climate related actions extension of cyber security services to the city's agencies and corporations and", "start": 1443.64, "end": 1450.88}, {"text": "enhancing 311 email Channel response times the balance of the increas is", "start": 1450.88, "end": 1456.159}, {"text": "primarily due to insourcing contracted function related to information security", "start": 1456.159, "end": 1461.919}, {"text": "the impact of new capital the net of which is 0 um uh and the impact of new capital", "start": 1461.919, "end": 1469.36}, {"text": "assets add it and Division and agencies requests for additional service the", "start": 1469.36, "end": 1474.72}, {"text": "proposed 2025 10-year capital budget is 4.75 billion 60% of the plan is to", "start": 1474.72, "end": 1481.52}, {"text": "support health and safety legislative and S sogr requirements to ensure access", "start": 1481.52, "end": 1487}, {"text": "to Safe clean and operational facilities vehicles and maintenance of the city's", "start": 1487, "end": 1492.08}, {"text": "digital infrastructure 40% of the plan is to support service improvement and growth to support our ction on climate", "start": 1492.08, "end": 1499.36}, {"text": "and Achieve transformed to targets real estate capital projects in support of", "start": 1499.36, "end": 1504.6}, {"text": "City priorities like housing and Technology Solutions to modernize protect the city's infrastructure and", "start": 1504.6, "end": 1511.48}, {"text": "improve service now to summarize the service group uh service group's key risks and", "start": 1511.48, "end": 1518.6}, {"text": "challenges number one is talent and it's these are all the same as as last year", "start": 1518.6, "end": 1524.36}, {"text": "we provide our services through our people and they are our most valuable resource SCE we continue to be in a very", "start": 1524.36, "end": 1530.559}, {"text": "competitive Marketplace for talent we have a broad set of talent in in the teams everything from skilled trades our", "start": 1530.559, "end": 1537.559}, {"text": "mechanics our plumbers our welders to the niche roles that we have in our cyber security team climate action we", "start": 1537.559, "end": 1545.919}, {"text": "have a broader responsibility that goes beyond the city as a corporation and transitioning our assets to zero", "start": 1545.919, "end": 1553}, {"text": "emission the city's assets are only represent about 5% of the community wide", "start": 1553, "end": 1558.88}, {"text": "emissions we need to influence the broader community and and city council has limited levers to enable this", "start": 1558.88, "end": 1565.6}, {"text": "through regulation we need the other orders of government to step up and support us both financially and through", "start": 1565.6, "end": 1573.039}, {"text": "policy asset life cycle management we are balancing the city's program and", "start": 1573.039, "end": 1578.279}, {"text": "divisional need divisional needs with modernizing and optimizing the city's", "start": 1578.279, "end": 1583.52}, {"text": "assets which are aging over the next 10 years we are expecting have $1.5 billion", "start": 1583.52, "end": 1590.6}, {"text": "backlog in the state of good repair which continues to put significant pressure on our operating budget we also", "start": 1590.6, "end": 1597.44}, {"text": "need to continue to rationalize every asset the city owns the costs of maintaining our assets have", "start": 1597.44, "end": 1603.84}, {"text": "significantly increased and this is expected to continue resilience related to asset", "start": 1603.84, "end": 1610.76}, {"text": "life cycle management our aging infrastructure increases the risk to our ability to support Public Services", "start": 1610.76, "end": 1617.72}, {"text": "through our real estate Fleet and Technology assets and additionally the", "start": 1617.72, "end": 1623.08}, {"text": "need to build in resiliency to deal with the impacts of climate change is exacerbating the situation the city", "start": 1623.08, "end": 1630.799}, {"text": "continues to advance the use of technology in our operations as it should but we need to continue to", "start": 1630.799, "end": 1636.76}, {"text": "mitigate the increased risk of cyber incidents as we do this and then finally", "start": 1636.76, "end": 1642.48}, {"text": "modernizing government we need to continue our efforts to keep up with the growing demands of a growing City", "start": 1642.48, "end": 1648.679}, {"text": "and the Public's expectations of how they want to engage with the city and access our services we also need to", "start": 1648.679, "end": 1656.159}, {"text": "ensure that we are effective and efficient in providing those Services through the use of technology and", "start": 1656.159, "end": 1661.76}, {"text": "ensuring Equitable access the issue is that there is more demand than capacity", "start": 1661.76, "end": 1667.36}, {"text": "so we need to sequence and prioritize based on the impact our ability to deliver and the organization's ability", "start": 1667.36, "end": 1675.039}, {"text": "to deal with a significant amount of change now on to the actions our priority", "start": 1675.039, "end": 1681.88}, {"text": "actions like the broader City budget we have a multi-year plan related to our key priorities that will ensure", "start": 1681.88, "end": 1688.799}, {"text": "effective delivery of service outcomes maintaining base operations and enabling", "start": 1688.799, "end": 1694.36}, {"text": "City priorities Talent without great people we can't do the job all of the other", "start": 1694.36, "end": 1701.799}, {"text": "stuff I'll speak about as priorities cannot happen without the best people we need to continue to invest in training", "start": 1701.799, "end": 1708.44}, {"text": "and development especially as we modernize to ensure that our staff can continue to increase the value they are", "start": 1708.44, "end": 1715.24}, {"text": "delivering to the people of Toronto we need to expand our Equity focused apprenticeship program that we launched", "start": 1715.24, "end": 1721.919}, {"text": "in Fleet Services to attract the next generation of skilled workers into our", "start": 1721.919, "end": 1727.2}, {"text": "teams the marketplace continues to be very competitive and we need to use new", "start": 1727.2, "end": 1732.48}, {"text": "ways to bring in talent and to recruit the critical positions that are aligned to the city's key priorities PR", "start": 1732.48, "end": 1738.84}, {"text": "ities climate action driving driving action on the climate is the right thing", "start": 1738.84, "end": 1744.08}, {"text": "to do not just because we have a climate emergency but because there are medium to longer term economic benefits", "start": 1744.08, "end": 1750.799}, {"text": "associated with it for example the total cost of ownership of electric vehicles", "start": 1750.799, "end": 1756.2}, {"text": "is expected to be lower based on more simple designs and fewer components", "start": 1756.2, "end": 1761.279}, {"text": "which will result in lower maintenance costs and total and lower total cost of ownership more broadly", "start": 1761.279, "end": 1769.559}, {"text": "there are positive societal impacts like improved Health impacts which will have", "start": 1769.559, "end": 1775}, {"text": "positive economic impacts key things that we will focus on delivering in", "start": 1775, "end": 1780.799}, {"text": "2025 number one is using the carbet budget to help prioritize actions that will provide the biggest bang for the", "start": 1780.799, "end": 1787.24}, {"text": "buck on emission reductions advancing the building performance standards policy which will", "start": 1787.24, "end": 1793.08}, {"text": "be a key lever that the city can push to drive a CommunityWide impact in its buildings stock expanding electric", "start": 1793.08, "end": 1800.48}, {"text": "vehicle charging station networks both for the city's Fleet and to provide publicly available charging in", "start": 1800.48, "end": 1807.32}, {"text": "partnership with the Toronto parking authority expanding the fleet electric", "start": 1807.32, "end": 1812.399}, {"text": "vehicles this year adding over a 100 additional vehicles and equipment and", "start": 1812.399, "end": 1817.48}, {"text": "expanding the city's Fleet of bicycles and ebikes to replace the use of Motor", "start": 1817.48, "end": 1822.84}, {"text": "Vehicles where that makes sense and finally in partnership with", "start": 1822.84, "end": 1828.08}, {"text": "industry continue to use continue our use of hybrid technology in our heavyduty Fleet as a bridge solution to", "start": 1828.08, "end": 1835.44}, {"text": "a fully zero emission version and continue the assessment of a fully", "start": 1835.44, "end": 1840.519}, {"text": "electric garbage collection vehicle currently in operational service under", "start": 1840.519, "end": 1846.6}, {"text": "asset life cycle management across all asset types Fleet real estate and Technology we will continue to", "start": 1846.6, "end": 1853}, {"text": "rationalize assets and remove those assets that are no longer needed to support the delivery of Public Services", "start": 1853, "end": 1859.76}, {"text": "for the assets that are needed we will continue to make the necessary Investments to meet legislative and", "start": 1859.76, "end": 1865.6}, {"text": "health and safety requirements we will also continue to invest in the you use of technology to improve the", "start": 1865.6, "end": 1872.519}, {"text": "effectiveness and improved access to our services whether that is the use of telematics and Fleet assets to better", "start": 1872.519, "end": 1879.12}, {"text": "manage our operations free Wi-Fi and City spaces through connect to or", "start": 1879.12, "end": 1884.639}, {"text": "through the use of work order management system in operating divisions resilience we will continue to", "start": 1884.639, "end": 1891.559}, {"text": "mature the city's cyber security level with an expanded mandate covering the city's corpse agencies and Boards we", "start": 1891.559, "end": 1898.279}, {"text": "will continue to advance our business continuity plans with investments in network data centers and Cloud we will", "start": 1898.279, "end": 1905.2}, {"text": "continue to equip the city's heavyduty Fleet with new safety features that support our vision zero", "start": 1905.2, "end": 1912.12}, {"text": "goals under modernizing government we will continue the digital transformation", "start": 1912.12, "end": 1917.2}, {"text": "striving to to improve the experience of the public while ensuring Equitable access we will continue our workplace", "start": 1917.2, "end": 1924.559}, {"text": "modernization an example of real estate asset rationalization reducing the city's Office Space by approximately a", "start": 1924.559, "end": 1931.72}, {"text": "million square feet with annual operating and capital cost avoidance of $25 million once it's fully implemented", "start": 1931.72, "end": 1939.559}, {"text": "and freeing up th that real estate to support key City priorities like housing", "start": 1939.559, "end": 1948.638}, {"text": "in terms of the gross expenses for the service group our 597 million is focused", "start": 1949.48, "end": 1954.84}, {"text": "on Baseline operations and keeping the lights on supporting legislative and health and safety requirements for our", "start": 1954.84, "end": 1961.6}, {"text": "core assets as we deliver day-to-day services in Fleet real estate technology", "start": 1961.6, "end": 1967}, {"text": "and information security and supporting the key priorities that I covered in the last slide driving action on the climate", "start": 1967, "end": 1974.12}, {"text": "a asset life cycle management including rationalization and resil ions and modernizing our service delivery on a", "start": 1974.12, "end": 1981.6}, {"text": "gross basis 86% of the budget is with corporate real estate technology", "start": 1981.6, "end": 1987.24}, {"text": "services and Fleet Management and managing the assets and the remaining 14% with the office of the Chief", "start": 1987.24, "end": 1993.159}, {"text": "Information Security Officer customer experience and environment and", "start": 1993.159, "end": 1999.278}, {"text": "climate on the next slide and starting on the left in terms of how the operating budget is funded 61% comes", "start": 1999.36, "end": 2007.32}, {"text": "from property taxes 17% from other revenues which are mainly recoveries", "start": 2007.32, "end": 2012.519}, {"text": "from the rate based programs and the agencies and 8% from user fees which is", "start": 2012.519, "end": 2017.6}, {"text": "primarily lease revenue and the balance from other sources in terms of where the", "start": 2017.6, "end": 2023.2}, {"text": "money goes 55% to salaries and benefits 31% service and rents which includes", "start": 2023.2, "end": 2030.32}, {"text": "contracted services and software licenses and 12% on materials and supplies primarily utilities and fuel", "start": 2030.32, "end": 2039.519}, {"text": "as I covered in slide six Corporate Services 2025 net budget represents a $16 million increase over the 2024", "start": 2039.519, "end": 2047.2}, {"text": "budget all divisions with the exception of Fleet Services experience an increase in the net budget year-over-year to", "start": 2047.2, "end": 2054.158}, {"text": "maintain current service levels and to support climate Action Now Switching gears to the", "start": 2054.159, "end": 2061.398}, {"text": "capital program on the left hand side of the slide looking at the 2025 Capital", "start": 2061.399, "end": 2066.72}, {"text": "program totaling 462 million and how it is funded 182 million or 39% is funded", "start": 2066.72, "end": 2074.72}, {"text": "by debt 152 million or 33% is funded by", "start": 2074.72, "end": 2079.76}, {"text": "reserves and this is mainly the fleet capital reserve which is funded by divisional and agency contributions from", "start": 2079.76, "end": 2086.358}, {"text": "their operating budgets 107 million or 23% from other revenues and the balance", "start": 2086.359, "end": 2092.8}, {"text": "from other sources moving to the right of the slide and where we spend the capital program 229 million or 50% to", "start": 2092.8, "end": 2101.76}, {"text": "creme for Sr the aoda program workplace modernization new builds and property", "start": 2101.76, "end": 2110.16}, {"text": "Acquisitions 100 million or 22% to Fleet Services for vehicle Replacements", "start": 2110.16, "end": 2115.599}, {"text": "including zero emission Vehicles 83.7 million or 18% to technology services", "start": 2115.599, "end": 2122.52}, {"text": "for infrastructure refreshing life cycle management and disaster recovery and the", "start": 2122.52, "end": 2128.32}, {"text": "balance with the other programs this slide summarizes the", "start": 2128.32, "end": 2134.68}, {"text": "service group 10-year Capital program broken down into key buckets there is an", "start": 2134.68, "end": 2140.56}, {"text": "overall increase in the 10-year Capital plan of$ 1.2 billion doll versus", "start": 2140.56, "end": 2148.64}, {"text": "2024 540 million in s sogr um primarily in creme Fleet and", "start": 2148.64, "end": 2155.72}, {"text": "Technology services division 530 in climate action primarily in creme", "start": 2155.72, "end": 2161.92}, {"text": "and Fleet to support asset transition to zero emission one uh sorry 190 million in", "start": 2161.92, "end": 2168.88}, {"text": "other Investments um uh a portion of which will um previously unfunded to support", "start": 2168.88, "end": 2176.64}, {"text": "the new aoba Co Civic Center um and then when we look at the breakdown of the 10-year Capital program", "start": 2176.64, "end": 2183.28}, {"text": "for 2025 we have 2.8 billion or 58 .3% of", "start": 2183.28, "end": 2188.8}, {"text": "the program in life cycle uh life cycle Asset Management 1.54 million for", "start": 2188.8, "end": 2196.079}, {"text": "billion that should be billion for Fleet replacement 715 million for facility s", "start": 2196.079, "end": 2202.359}, {"text": "sogr and aoda and 347 million for technology", "start": 2202.359, "end": 2207.4}, {"text": "asset life cycle management under strategic real estate development we have 746 million or", "start": 2207.4, "end": 2215.2}, {"text": "15.7 464 464 million for the new at toico civic", "start": 2215.2, "end": 2221.24}, {"text": "center and 190 million for workplace modernization program among other uh", "start": 2221.24, "end": 2228.72}, {"text": "projects climate action and resilience we have 79.3 million or", "start": 2228.72, "end": 2234.2}, {"text": "16% 310 million for Net Zero carbon plan programs primarily in kremen environment", "start": 2234.2, "end": 2240.4}, {"text": "and climate 218 million for a sustainable Fleet 170 million for", "start": 2240.4, "end": 2247.8}, {"text": "existing and new building retrofit programs and 122 million for sustainable energy and renewable thermal", "start": 2247.8, "end": 2255.64}, {"text": "energy now looking at the capital program over the 10-year Horizon which totals almost 4.8 billion a bit", "start": 2255.64, "end": 2263.8}, {"text": "different from the one-year view we see a greater cont contribution from debt when looking over the 10-year Horizon", "start": 2263.8, "end": 2270.92}, {"text": "mainly attributed to a significant increase in cremes Sr program through the reallocation of DVP and Gardener", "start": 2270.92, "end": 2278}, {"text": "Capital as a result of the upload of those assets from the city to the province and Net Zero carbon budget", "start": 2278, "end": 2284.28}, {"text": "projects and actions there is also an increase in re reserves which is mainly", "start": 2284.28, "end": 2289.92}, {"text": "attributed to a significant increase in the fleet Capital program in The Last 5 Years with significant increases in", "start": 2289.92, "end": 2298}, {"text": "Paramedic Services fire Services parks and Toronto water we have also been", "start": 2298, "end": 2304.44}, {"text": "working with client divisions to account for higher cost of zero emission vehicles through increased contributions", "start": 2304.44, "end": 2310.8}, {"text": "from their operating budgets now on to state of good repair", "start": 2310.8, "end": 2317.44}, {"text": "as you can see from the chart we are seeing the S sogr Bach laog grow over the 10-year Horizon from a real estate", "start": 2317.44, "end": 2324.44}, {"text": "perspective we have an old portfolio with an average AE age of buildings over", "start": 2324.44, "end": 2329.92}, {"text": "50 years and the needed Capital Investments are significant and are continuing to grow as presented by the", "start": 2329.92, "end": 2337.04}, {"text": "city manager and the CFO with additional investments in Sr we are seeing a", "start": 2337.04, "end": 2342.68}, {"text": "reduced rate of growth in our Sr backlog over the 10-year", "start": 2342.68, "end": 2349.119}, {"text": "Horizon I am now going to throw it over to James Nolan executive director of", "start": 2349.96, "end": 2356.44}, {"text": "environment and climate to present the corporate carbon budget and we are scrambling to pass out", "start": 2356.44, "end": 2364.2}, {"text": "the presentation this is I love this presentation okay James take it away good morning uh", "start": 2364.2, "end": 2371.4}, {"text": "budget committee members I'm here today to provide an overview of the carbon budget work for 2025 detailed in the carbon budget", "start": 2371.4, "end": 2378.839}, {"text": "briefing note its appendices and the budget budget notes of various divisions", "start": 2378.839, "end": 2383.96}, {"text": "aenc agencies and corporations as a reminder the basis for the carbon budget process and Reporting", "start": 2383.96, "end": 2390.56}, {"text": "is codified in the Toronto Municipal Co code as part of our carbon accountability governance system the", "start": 2390.56, "end": 2396.8}, {"text": "purpose really is to collect and analyze data report on two main questions what is the budget's impact on emission", "start": 2396.8, "end": 2403.72}, {"text": "reductions and what is the budget's impact on fossil fuel dependencies for", "start": 2403.72, "end": 2408.839}, {"text": "2025 we do have a new addition in the prioritization process that seeks to", "start": 2408.839, "end": 2414.079}, {"text": "proactively identify new and enhanced actions that could reduce emissions and be included in the proposed budgets for", "start": 2414.079, "end": 2421.4}, {"text": "divisions uh agencies and corporations and for consideration by Council so moving to the the next slide", "start": 2421.4, "end": 2428.319}, {"text": "I do want to highlight that the carbon budget process has been an evolution", "start": 2428.319, "end": 2433.599}, {"text": "with the adopt adoption of transform to in 2021 the city has applied an approach of continuous Improvement to considering", "start": 2433.599, "end": 2440.839}, {"text": "climate change within the context of the budget with each year seing Progressive actions based on better information as", "start": 2440.839, "end": 2447.56}, {"text": "well as feedback from counselors the climate Advisory Group stakeholders and the public climate reporting and the", "start": 2447.56, "end": 2453.96}, {"text": "budget process started with simple project tagging as part of capital projects basically asking the question", "start": 2453.96, "end": 2461.2}, {"text": "is does this project reduce greenhouse gas emissions or improve climate resilience and has now evolved over the", "start": 2461.2, "end": 2466.8}, {"text": "last few years to not only increase the Precision of that process but to expand the analysis to include the operating", "start": 2466.8, "end": 2472.88}, {"text": "budget and projects with fossil fuel dependencies in 2024 we undertook a", "start": 2472.88, "end": 2478.72}, {"text": "detailed analysis to establish a greenhouse gas Baseline for projects already in the proposed budget in which", "start": 2478.72, "end": 2485.119}, {"text": "we could measure the contribution of an additional Investments over time so new for 2025 is the carbon budget", "start": 2485.119, "end": 2491.72}, {"text": "prioritization process which looks at new and or enhanced projects that would be additive to the Baseline set in 2024", "start": 2491.72, "end": 2499.839}, {"text": "this process also identifies projects that may not be included in the 2025 budget but could be available for", "start": 2499.839, "end": 2505.72}, {"text": "inclusion in future year budgets this year also establishes some reporting that will be standard each year", "start": 2505.72, "end": 2512.079}, {"text": "including the impact of emission reductions in the Baseline that continue year-over-year so for example looking at", "start": 2512.079, "end": 2518.319}, {"text": "long-term capital projects or operating funded programs that recur in the budget as well as the impact of corporate", "start": 2518.319, "end": 2524.44}, {"text": "fossil fuel dependencies on both capital and operating next slide so just quickly", "start": 2524.44, "end": 2530.44}, {"text": "on this slide you will see an overview of the carbet budget prioritization process additional details are included", "start": 2530.44, "end": 2536.319}, {"text": "in appendix V of the carbon budget briefing note however I would note a few important elements of this process which", "start": 2536.319, "end": 2542.079}, {"text": "kicked off this past March and involved divisions agencies and corporations identify areas for new and enhanced", "start": 2542.079, "end": 2549.119}, {"text": "emission reductions that can be included in this year's budget those proposals are then screened by climate staff to", "start": 2549.119, "end": 2555.599}, {"text": "ensure there's a clear link to emission reductions before further work is undertaken on emission reduction", "start": 2555.599, "end": 2560.92}, {"text": "potential and budget impact proposals are then ranked based on criteria I will speak to on the next slide and brought", "start": 2560.92, "end": 2567.2}, {"text": "forward for consideration uh while I will get into a few more details in the coming slides I", "start": 2567.2, "end": 2572.52}, {"text": "would note that this this process resulted in 31 new and enhanced emission red uction actions and overall across", "start": 2572.52, "end": 2579.559}, {"text": "the budget including from previous years we have approximately 190 projects that have been identified to reduce", "start": 2579.559, "end": 2586.359}, {"text": "greenhouse gas emissions so on the next slide very quickly as it relates to the", "start": 2586.359, "end": 2591.48}, {"text": "prioritization the proposals were considered based on how it supports implementation of the Net Zero strategy", "start": 2591.48, "end": 2597.72}, {"text": "uh as outlined on this slide uh through three main criteria direct emission", "start": 2597.72, "end": 2602.76}, {"text": "reductions uh such as the purchase of new assets how the proposal could enable reductions on a larger scale such as a", "start": 2602.76, "end": 2609.92}, {"text": "policy or or how it supports Equitable implementation of climate action which is a key principle of transform", "start": 2609.92, "end": 2617.92}, {"text": "to so the next slide provides a little bit of an overview a snapshot I should say of some of the key highlights uh in", "start": 2617.92, "end": 2625.079}, {"text": "the carbon budget note though there is a significant as I mentioned number of projects so I won't speak to all of them", "start": 2625.079, "end": 2630.64}, {"text": "and and obviously across all the divisions uh there is detailed information related to those projects", "start": 2630.64, "end": 2636.68}, {"text": "but look across the 2025 staff proposed budget the total estimated greenhouse gas reduction impacts for 2025 from both", "start": 2636.68, "end": 2644.599}, {"text": "Baseline actions and new and enhan enhanced actions is over 160,000 tons of", "start": 2644.599, "end": 2650.92}, {"text": "co22 equivalent greenhouse gas emissions uh this incl includes both projects are", "start": 2650.92, "end": 2656}, {"text": "approved in previous budgets and continue into 2025 and Beyond and they are anticipated to achieve reductions of", "start": 2656, "end": 2662.319}, {"text": "nearly 95,000 tons as well as new and enhanced projects that are anticipating to achieve reductions of over 65,000", "start": 2662.319, "end": 2669.839}, {"text": "tons so that's around a 69% increase year-over-year in projects uh that will", "start": 2669.839, "end": 2676}, {"text": "reduce emissions once all these projects are completed we anticipate an annual reduction of over 245,000 tons or the", "start": 2676, "end": 2684.44}, {"text": "equivalent of taking almost 75,000 cars off the road while these increases are", "start": 2684.44, "end": 2690.319}, {"text": "significant I would note they are primarily focused on reducing emissions where the city has Direct Control such", "start": 2690.319, "end": 2696.559}, {"text": "as in our buildings and Fleet the projects contained in the 2025 budget would result in a 15% reduction in", "start": 2696.559, "end": 2704.16}, {"text": "overall corporate emissions and supports the potential for achieving both our 2030 corporate Target of reducing", "start": 2704.16, "end": 2710.28}, {"text": "emissions by 65% by 2030 and being Net Zero by 2040 though continued", "start": 2710.28, "end": 2716.48}, {"text": "investments will be required in coming years to keep Pace in this budget the", "start": 2716.48, "end": 2721.52}, {"text": "largest reductions come from the expanded use of EB buses and the TTC Fleet as well as waste man agement", "start": 2721.52, "end": 2727.48}, {"text": "programs for example ebus the ebus programs on average is equal to a 15%", "start": 2727.48, "end": 2733.88}, {"text": "annual reduction in the corporate emissions over the 10-year period uh of", "start": 2733.88, "end": 2739.319}, {"text": "uh of this uh proam of sorry of the budget as it relates to CommunityWide emissions the Investments made for this", "start": 2739.319, "end": 2745.96}, {"text": "budget continue to support residents and businesses in making reductions however the scope and scale of decarbonizing the", "start": 2745.96, "end": 2752.28}, {"text": "broader Community will require leadership and action from all levels of government in Partnership with the", "start": 2752.28, "end": 2757.44}, {"text": "private sector and the public and I will speak a little bit in upcoming slides to some of the areas where we require", "start": 2757.44, "end": 2763.839}, {"text": "support to see widescale climate uh action and emission reductions I'll now", "start": 2763.839, "end": 2769.4}, {"text": "touch on a few highlights of the projects that will be undertaken as part of this budget in buildings Toronto's", "start": 2769.4, "end": 2774.8}, {"text": "largest source of emissions given our Reliance on fossil fuel natural gas for heating budget 2025 contains a number of", "start": 2774.8, "end": 2781.88}, {"text": "new Investments that will directly reduce emissions in City buildings through retrofits and support support", "start": 2781.88, "end": 2787.119}, {"text": "for residents and doing the same for the city this includes sustainable energy and building retrofits and corporate", "start": 2787.119, "end": 2792.68}, {"text": "Real Estate Management the Toronto Zoo the TTC as well as deep retrofits have", "start": 2792.68, "end": 2797.76}, {"text": "two housing complexes managed and uh by the Toronto community's housing corporation uh in addition to actions", "start": 2797.76, "end": 2804.839}, {"text": "and investments in previous budgets given the scope and complexity of City buildings additional work is underway to", "start": 2804.839, "end": 2811.16}, {"text": "establish cross corporate approach to planning and implementing an integrated approach to reducing emissions and", "start": 2811.16, "end": 2817.16}, {"text": "assets including the integration of building and Fleet considerations and consideration of Net Zero actions within", "start": 2817.16, "end": 2823.359}, {"text": "the context of broader state of good repair our overall prioritization of action actions and retrofits and", "start": 2823.359, "end": 2830.2}, {"text": "considers also challenge such as Market Readiness for residential buildings the budget includes two new streams of the", "start": 2830.2, "end": 2836.76}, {"text": "existing home energy Loan program one that will focus on low and modest income owners and then we'll F and one that", "start": 2836.76, "end": 2842.88}, {"text": "will focus on the uptake of heat pumps for transportation the key new investment as I mentioned earlier is uh", "start": 2842.88, "end": 2850.2}, {"text": "is the uh investments in corporate emissions from the ttc's ebus program", "start": 2850.2, "end": 2855.52}, {"text": "and in addition as per Council Direction last year there's also significant work underway to plan for and expand the", "start": 2855.52, "end": 2861.88}, {"text": "city's public charging Network led by my division with implementation through the Toronto parking authority and in", "start": 2861.88, "end": 2868.839}, {"text": "2025 there is a plan for 60 off street level two Chargers 15 off street level", "start": 2868.839, "end": 2874.64}, {"text": "three Chargers and at least 10 on Street Chargers across the city as it relates", "start": 2874.64, "end": 2880.64}, {"text": "to water and waste I would like to highlight enhancements to the Duff and Organics processing facility which aim", "start": 2880.64, "end": 2886.52}, {"text": "to diver more organic waste from landfills and increase the production of renewable natural gas and lastly before", "start": 2886.52, "end": 2893.079}, {"text": "leaving the slide I do want to touch on a question that we've received the last few budget Cycles related to how much of", "start": 2893.079, "end": 2899.04}, {"text": "these Investments are directly reducing emissions versus being part of an overall cost of a project and based on a", "start": 2899.04, "end": 2906.48}, {"text": "review of the new and enhanced projects which are approximately $700 million in capital we've identified that around 83%", "start": 2906.48, "end": 2914.76}, {"text": "of the Investments are directly contributing to emission reductions on to the next slide a few", "start": 2914.76, "end": 2921.319}, {"text": "other highlights that I do want to to uh to mention um is the the city support", "start": 2921.319, "end": 2927.119}, {"text": "for Toronto hydro's ability to invest in electrification which is critical because the transform too Net Zero", "start": 2927.119, "end": 2933.4}, {"text": "strategy is largely dependent on increasing electrification in the buildings and transportation sector and", "start": 2933.4, "end": 2939.599}, {"text": "last uh summer city council adopted a number of measures that will support Toronto Hydro and making the necessary", "start": 2939.599, "end": 2945.319}, {"text": "Investments uh for electrification and growth um and while these are not included in the budget I want to", "start": 2945.319, "end": 2951.24}, {"text": "acknowledge these measures they are are important to meeting many City goals and next I did also want to highlight the", "start": 2951.24, "end": 2957.96}, {"text": "city is already making major investments in projects that increase climate resilience and future reporting will lay", "start": 2957.96, "end": 2963.88}, {"text": "groundwork to understand the cost of climate impacts to infrastructure and property in", "start": 2963.88, "end": 2969.16}, {"text": "Toronto on the next slide I'll speak to our corporate fossil fuel dependencies", "start": 2969.16, "end": 2974.839}, {"text": "so again this is work that has evolved over time tracking corporate fossil fueld dependencies is another way of", "start": 2974.839, "end": 2980.96}, {"text": "evaluating progress toward Council set ghg reduction goals and achieving Council set reduction goals really means", "start": 2980.96, "end": 2988.319}, {"text": "transitioning away from using fossil fuel energy for low carbon inury primarily from clean", "start": 2988.319, "end": 2994.079}, {"text": "electricity um so this is important because long-lived fossil fuel assets will either become impediments to Net", "start": 2994.079, "end": 3000.48}, {"text": "Zero or stranded assets so as you consider this information though I would like to make two Notes One similar to", "start": 3000.48, "end": 3007.2}, {"text": "the challenges we have in disaggregating what investments in a project go directly to climate action the same", "start": 3007.2, "end": 3012.68}, {"text": "challenge exists for determining the what investments go to fossil fuel dependencies so while these numbers may", "start": 3012.68, "end": 3018.24}, {"text": "seem large not all of these Investments are direct directly attributed to fossil fuel consumption and as we evolve our", "start": 3018.24, "end": 3024.92}, {"text": "carbon budget process we will work to have a clear sense of the level of direct Investments occurring second", "start": 3024.92, "end": 3031.119}, {"text": "there are many factors that may result in fossil fuel Investments uh being needed over time which our city staff", "start": 3031.119, "end": 3038.24}, {"text": "are working to eliminate for example while we are making significant progress in electrifying our light duty city", "start": 3038.24, "end": 3044.319}, {"text": "fleet they are not necessarily equivalent options in our heavyduty and specialized Fleet so to address this", "start": 3044.319, "end": 3051.079}, {"text": "challenge our Fleet Services Division is working with counterparts in other divisions such as fire service and", "start": 3051.079, "end": 3056.64}, {"text": "Paramedic Services to test new technology which once if it proves to be", "start": 3056.64, "end": 3062.119}, {"text": "uh compatible can then be rolled out and reduce fossil fuel dependencies in future years the last two slides I'll", "start": 3062.119, "end": 3069}, {"text": "speak a little bit to intergovernmental dependencies um so as as we've mentioned a few times and is kind of core to a lot", "start": 3069, "end": 3076.28}, {"text": "of the reporting we do at environment and climate achieving Net Zero missions requires leadership and coordination", "start": 3076.28, "end": 3083.44}, {"text": "across all levels of government alongside adequate and aable long-term funding support however I would note the", "start": 3083.44, "end": 3090.119}, {"text": "intergovernmental climate policy landscape is evolving and there is growing uncertainty on this slide we", "start": 3090.119, "end": 3096.04}, {"text": "outline a few of those uncertainties both Federal and provincial governments are facing their own uh significant", "start": 3096.04, "end": 3102}, {"text": "fiscal constraints public priorities are changing and we see a focus on housing", "start": 3102, "end": 3107.4}, {"text": "afford affordability and safety concerns and we also anticipate that elections in both provincial and federal levels uh", "start": 3107.4, "end": 3114.359}, {"text": "may occur within uh the the year or years uh and they creates uncertainty on", "start": 3114.359, "end": 3120.2}, {"text": "existing policies and programs for example Federal clean fuel regulations and the electric vehicle availability", "start": 3120.2, "end": 3126.52}, {"text": "standard energy planning is also crucial to meeting our Net Zero goals and at the", "start": 3126.52, "end": 3132}, {"text": "provincial level uh there is work through an integrated Regional resource plan for the city of Toronto as well as", "start": 3132, "end": 3138.4}, {"text": "Ontario's first integrated energy resource plan that considers the long-term view of energy that across the", "start": 3138.4, "end": 3145.16}, {"text": "economy and across all sources of energy that will determine the uh greenhouse gas intensity of our electricity grid", "start": 3145.16, "end": 3152.599}, {"text": "and therefore uh contributions uh to Net Zero and so the last slide just", "start": 3152.599, "end": 3158.92}, {"text": "identifies some of these key areas where climate leadership and assistance from other levels of government is key and", "start": 3158.92, "end": 3165.72}, {"text": "the availability or lack thereof of key policy and fiscal supports for climate action from those levels of government", "start": 3165.72, "end": 3172.119}, {"text": "over the remainder of this decade will play a large role in determining how significant the city can advance toward", "start": 3172.119, "end": 3178.52}, {"text": "Council set goals particularly particularly as it relates to CommunityWide uh ghg reductions and so", "start": 3178.52, "end": 3187.119}, {"text": "for example on a positive note in buildings long-term sustained financial support for residents and businesses", "start": 3187.119, "end": 3193.359}, {"text": "will be important to achieve deep emission reductions across the community and just last week The Province made a", "start": 3193.359, "end": 3199.44}, {"text": "major announcement of increased funding for retro retrofits including heat pumps", "start": 3199.44, "end": 3204.52}, {"text": "uh over the next 12 years so these types of programs when partnered with some of the city's existing and planned retrofit", "start": 3204.52, "end": 3211.4}, {"text": "initiatives really can help to see significant action in reducing emissions uh to meet our our climate goals uh both", "start": 3211.4, "end": 3219.2}, {"text": "in the near and long term and so thank you committee members that is an overview of the carbon", "start": 3219.2, "end": 3226.72}, {"text": "budget okay so we have two uh breathless individuals here ready to take", "start": 3226.92, "end": 3233.359}, {"text": "questions um so we're going to take first questions on the general presentation but I'll remind you we I'm", "start": 3233.359, "end": 3238.799}, {"text": "going to be rigid about sticking to the general presentation because with all the divisions we have today we want to get into the divisions themselves so are", "start": 3238.799, "end": 3246.88}, {"text": "there any questions I guess we'll we'll do them in order or questions uh Corporate Services or they actually", "start": 3246.88, "end": 3254.04}, {"text": "overlap so uh uh I guess we can combine both corporate services and carbon uh", "start": 3254.04, "end": 3259.559}, {"text": "budget presentation questions oh yes that's right we had", "start": 3259.559, "end": 3266.64}, {"text": "some uh uh non budget committee members arrive welcome councelor Fletcher councelor", "start": 3266.64, "end": 3272.359}, {"text": "nunziata um do you have questions on the general presentation yes I do oh and uh thank", "start": 3272.359, "end": 3280.599}, {"text": "you uh uh Matthew we also have a virtual attendee I see you counselor Burnside", "start": 3280.599, "end": 3286}, {"text": "and I'm putting you on the the list to for questioning I'm going to start with councelor Fletcher and then I'll come to", "start": 3286, "end": 3291.44}, {"text": "you thank you uh I'm just interested in what FCI that the city uses if you could", "start": 3291.44, "end": 3298.68}, {"text": "tell me do we have a standard FCI that's our", "start": 3298.68, "end": 3303.319}, {"text": "guide do you chair are you looking for a definition of I'm looking for the number", "start": 3304.359, "end": 3310.64}, {"text": "is it 10% is it you know facilities condition index at what point do we say um I'm gonna I'm going to ask Pat", "start": 3310.64, "end": 3318.04}, {"text": "Mato if he has the current FCI for our what we use our city standard which one", "start": 3318.04, "end": 3324}, {"text": "is it um three you uh Madam chair I I don't have it uh with me handy in terms", "start": 3324, "end": 3330.52}, {"text": "of what the average FCI is for all that buildings but I well I'm asking what our standard oh standard sorry so industry", "start": 3330.52, "end": 3336.16}, {"text": "standard uh counselor so 5 to 10% is good 15 to sorry 10 to 25% is fair and", "start": 3336.16, "end": 3344.76}, {"text": "and basically anything over then 25 to um 50% would be in that sort of range", "start": 3344.76, "end": 3351.599}, {"text": "and then anything over 50 would be uh in in poor condition so I would say 5 to 10", "start": 3351.599, "end": 3358.2}, {"text": "good 10 to 15 would be fair uh 25 to 50", "start": 3358.2, "end": 3363.64}, {"text": "would be fair to poor and anything over 50 would be poor yes but our goal is what for FCI 15% 10% 20% what's our our", "start": 3363.64, "end": 3373.079}, {"text": "Target should be in the 10 to 25 obviously you know obviously optim I just need to know what our Target is", "start": 3373.079, "end": 3379.559}, {"text": "because that is different from different the city and other divisions so 10 to 25% is this FCI that we're using uh", "start": 3379.559, "end": 3388.359}, {"text": "that's what we should be working to achieve thank you um then I just want to know about more about Fleet Services", "start": 3388.359, "end": 3396.039}, {"text": "8,000 Fleet assets what are they made up of please that's on page", "start": 3396.039, "end": 3403.2}, {"text": "uh if we're doing we're going to give each division an opportunity to get deep", "start": 3403.2, "end": 3408.96}, {"text": "into the details but this is really more of a a um this this session is on the", "start": 3408.96, "end": 3414.64}, {"text": "the general presentation well I'm just wondering what kind of Fleet pieces", "start": 3414.64, "end": 3419.88}, {"text": "there are that the general land but that because I'm not going to be here all morning so that's all I wanted to know", "start": 3419.88, "end": 3427.28}, {"text": "um did and how do you account for your where how was forestry accounted for in your projections for employees are those", "start": 3427.28, "end": 3435.039}, {"text": "91 new positions the forestry positions or are they already embedded", "start": 3435.039, "end": 3440.52}, {"text": "there Madam chair so um just to address the issue so you know as was announced", "start": 3440.52, "end": 3447.359}, {"text": "um we did move forestry operations um and merge them with environment and", "start": 3447.359, "end": 3452.76}, {"text": "climate to um to create a new division called environment climate and Forestry", "start": 3452.76, "end": 3459.68}, {"text": "operationally speaking that accountability now rests with corporate services and with James Nolan who is the", "start": 3459.68, "end": 3466.2}, {"text": "executive director of environment climate and Forestry um there are still a number of", "start": 3466.2, "end": 3472.2}, {"text": "items to transition I'm asking about employees numbers yeah so so our numbers", "start": 3472.2, "end": 3477.96}, {"text": "in terms this budget does not include the financial okay uh piece or the the", "start": 3477.96, "end": 3484.24}, {"text": "uh head count piece for the purpose of drafting this budget because it begins so much earlier in the year forestry", "start": 3484.24, "end": 3489.96}, {"text": "will be covered in the traditional asking if it's covered or not that was my question yeah it's not in this", "start": 3489.96, "end": 3496.48}, {"text": "presentation the for the purposes of drafting this budget it was not available not in the presentation all", "start": 3496.48, "end": 3502.64}, {"text": "right and um then just just I guess I", "start": 3502.64, "end": 3511.318}, {"text": "I'm there division questions is is that well I have questions but my train of thought keeps get cut off I just want to", "start": 3511.4, "end": 3518.039}, {"text": "know the numbers I'm a numbers person that they're not in this number of the new employees that doesn't account", "start": 3518.039, "end": 3525.079}, {"text": "that's not your forestry people transferred over that's correct so uh", "start": 3525.079, "end": 3530.52}, {"text": "community and and Social Services service area is going to be presenting on Friday I believe presenting on Friday", "start": 3530.52, "end": 3538.64}, {"text": "morning Mr Nolan will participate with uh Mr Dayton in terms of the", "start": 3538.64, "end": 3545.359}, {"text": "presentation of the pfnr budget um and you know I think um Mr Dayton will be in", "start": 3545.359, "end": 3551.2}, {"text": "a position to answer any detailed questions about head counter or costs associated with those operations and", "start": 3551.2, "end": 3556.96}, {"text": "then my last question who would decide what kind of fleet vehicles would be under Fleet Services not Fleet Services", "start": 3556.96, "end": 3564.24}, {"text": "themselves but that might be you Mr jolly more so at what level in the corporation would it be decided that TTC", "start": 3564.24, "end": 3571.16}, {"text": "vehicles or these other vehicles or fairies should come under Fleet Services yeah through um the chair um so", "start": 3571.16, "end": 3580.96}, {"text": "I think that would be a decision in collaboration with those parts of of the", "start": 3580.96, "end": 3586.599}, {"text": "city including the corps and agencies and we're uh responsibility for the fleet's best lie and how do you review", "start": 3586.599, "end": 3593.44}, {"text": "that do you review that regularly so we do have a steering committee comprised of all of the city", "start": 3593.44, "end": 3600.28}, {"text": "fleets including the city itself like Fleet Services Division as part of corporate services Toronto police", "start": 3600.28, "end": 3606.96}, {"text": "services TTC and others um so we have ongoing", "start": 3606.96, "end": 3612.72}, {"text": "conversations with the with the corps and agencies on matters related to the fleet my last question is what's your uh", "start": 3612.72, "end": 3619.16}, {"text": "division standard or is it different for each of these sections customer experience corporate real estate", "start": 3619.16, "end": 3625.359}, {"text": "environment CL for work from home what is it is it 3 days at home two days at work what is it", "start": 3625.359, "end": 3631.96}, {"text": "is it standardized and so yes so the work from home policy um is it's a it's", "start": 3631.96, "end": 3639.68}, {"text": "a uh corporate policy that corporate services and our divisions follow um of course um that policy only", "start": 3639.68, "end": 3649.039}, {"text": "applies to specific roles where it's actually um appropriate for uh work from", "start": 3649.039, "end": 3655.28}, {"text": "home so obviously in our service area we have a lot of Frontline workers we have", "start": 3655.28, "end": 3660.72}, {"text": "you know people cleaning buildings we have mechanics uh repairing Vehicles Etc so it wouldn't apply in those cases you", "start": 3660.72, "end": 3666.68}, {"text": "could tell us in each of these different areas what the percentage is of people who are on a three and", "start": 3666.68, "end": 3672.4}, {"text": "two and what job descriptions there are some people have to be here every day", "start": 3672.4, "end": 3678.039}, {"text": "yeah I I think if you want exact numbers councelor Fletcher th those are division", "start": 3678.039, "end": 3684.44}, {"text": "questions I'm asking asking how the polici applied but that's fine I'm not going to be here to ask every division", "start": 3684.44, "end": 3691}, {"text": "but so the Citywide policy because we we we have discussed this at executive is", "start": 3691, "end": 3697}, {"text": "uh uh it's rooll by roll uh because of the the degree of Frontline services but", "start": 3697, "end": 3702.839}, {"text": "if you're asking the exact percentages of who is on the the three days uh uh in", "start": 3702.839, "end": 3708.799}, {"text": "the office uh policy I I think the division heads would be able to answer that question thank you yeah", "start": 3708.799, "end": 3716.559}, {"text": "okay uh counselor I have counselor Burnside who is virtual with us uh thank you so much uh chair uh I", "start": 3716.559, "end": 3725.319}, {"text": "just want to follow up on the working from home and this isn't uh I just want to understand would the city manager", "start": 3725.319, "end": 3730.599}, {"text": "know the numbers or what percentage of uh our Workforce is working from home I", "start": 3730.599, "end": 3735.92}, {"text": "don't need to know like I'm just trying to understand if we actually know that number as an", "start": 3735.92, "end": 3742.799}, {"text": "organization chair uh the number across our organization is about 25% of our", "start": 3742.799, "end": 3749.48}, {"text": "Workforce um would uh would be eligible for that that process each year people", "start": 3749.48, "end": 3755.88}, {"text": "are required to submit a form indicating that they will be participating in our hybrid work uh piece but uh in in terms", "start": 3755.88, "end": 3763.039}, {"text": "of a general percentage counselor it would be in the area of 25% okay cool thank you so the followup", "start": 3763.039, "end": 3769.599}, {"text": "then um how do we monitor actual uh performance ments", "start": 3769.599, "end": 3776.96}, {"text": "recognizing that in certain divisions we've had certain problems with supervision how are we monitoring", "start": 3776.96, "end": 3782.319}, {"text": "working from home what's our what's our procedure there so chair the procedure", "start": 3782.319, "end": 3787.92}, {"text": "would be the same as monitoring work within the office the supervisory Duties are to ensure that the employees are", "start": 3787.92, "end": 3794.839}, {"text": "completing the tasks that they're assigned and that the overall goals and objectives are met U so it would be in", "start": 3794.839, "end": 3800.599}, {"text": "some ways no different in an overall perspective and then the supervisors are required to uh figure out how to best do", "start": 3800.599, "end": 3807.319}, {"text": "that in a remote and hybrid way uh we do provide some training and advice and guidance around that as well but PE all", "start": 3807.319, "end": 3813.88}, {"text": "employees wherever they work are required to complete their tasks and are held to account and monitored uh for", "start": 3813.88, "end": 3820.16}, {"text": "that the other piece is that we do monitor the adherence to the hybrid policy and like other uh pieces of", "start": 3820.16, "end": 3827.359}, {"text": "discipline it is a disciplinary piece if you are not adhering to the two to three days in the offices per the", "start": 3827.359, "end": 3833.799}, {"text": "policy oh so there's a dis plinary process have we uh without knowing numbers have we um would you say that's", "start": 3833.799, "end": 3841.76}, {"text": "being the process is being employed yes it is and and uh although I", "start": 3841.76, "end": 3847.2}, {"text": "don't have the total numbers I have been aware made aware in a couple of occasions where it has been addressed as a disciplinary matter is uh and I would", "start": 3847.2, "end": 3854.16}, {"text": "equate it to um you know a chronic lateness without without reasons being given the other things that we we would", "start": 3854.16, "end": 3860.72}, {"text": "do as an organization and have for years and yes I am aware in a couple of occasions it has been part of a disciplinary", "start": 3860.72, "end": 3867.839}, {"text": "conversation okay thank you um recognizing that the private sector is", "start": 3867.839, "end": 3872.92}, {"text": "um looking to get more people back to the office one of the issues being supervi uh supervision um are do you see", "start": 3872.92, "end": 3881.319}, {"text": "do you share any of those concerns of the private sector or or is the uh are you confident that our Workforce is", "start": 3881.319, "end": 3887.64}, {"text": "somehow different than the private sector so chair I I would say that we're", "start": 3887.64, "end": 3893.2}, {"text": "confident our hybrid work policy uh does work that doesn't mean I can say that we", "start": 3893.2, "end": 3898.64}, {"text": "have pockets of performance related issues regardless of the work environment uh so I don't think it boils", "start": 3898.64, "end": 3904.76}, {"text": "down to a difference between where people are working or how people are working we're confident that we've struck a balance that allows us to be", "start": 3904.76, "end": 3911.079}, {"text": "competitive in the Recruitment and Retention Market which is always part of this discussion uh we're confident we're providing the resources for for", "start": 3911.079, "end": 3917.68}, {"text": "supervision and monitoring uh that said when there are issues that are that are raised we have to address them and I've", "start": 3917.68, "end": 3923.4}, {"text": "been very clear with those that supervise employees wherever they're working that it's their responsibility to ensure tasks are completed and", "start": 3923.4, "end": 3930}, {"text": "completed in the way we would expect as the as the city of Toronto so this is not an employee by employee basis and", "start": 3930, "end": 3935.88}, {"text": "how they do their work they are to adhere to standards and I can tell you in certain cases um there are very good", "start": 3935.88, "end": 3943.119}, {"text": "and you would see no no degrading of the performance of of roles and in some", "start": 3943.119, "end": 3948.44}, {"text": "cases we have heard that this is helped thank you sorry to sorry to interrupt but you know I do am I'm on a time limit", "start": 3948.44, "end": 3954.96}, {"text": "so I just want to uh switch gears uh during the presentation there was quite a bit of emphasis in fact I believe it", "start": 3954.96, "end": 3960.2}, {"text": "was mentioned twice about the competitive work environment uh could you expand on that please through the speaker I'm not sure who the person to", "start": 3960.2, "end": 3966.64}, {"text": "expand on that uh Mr Jore that handled the talent problem yeah um Madam chair", "start": 3966.64, "end": 3972.96}, {"text": "can you please clarify the question yeah what I'm looking for is", "start": 3972.96, "end": 3980.4}, {"text": "clarification yes and and what did you want clarified I I don't know if you are looking at the present there's quite a", "start": 3980.4, "end": 3986.359}, {"text": "bit of detail in it in print well uh as the presentation was", "start": 3986.359, "end": 3991.44}, {"text": "given if I'm not mistaken is uh the impression I was left with is that it's", "start": 3991.44, "end": 3996.76}, {"text": "hard to find uh employees it's very competitive to hire employees that's correct that's what it says in the", "start": 3996.76, "end": 4003.16}, {"text": "presentation so what is the question yeah okay perfect so I'm just trying to", "start": 4003.16, "end": 4008.2}, {"text": "understand how that's the case uh when Toronto has an 8.4% employ Unemployment", "start": 4008.2, "end": 4015.16}, {"text": "uh versus is the rest of the country at 6.7 I'm just trying to understand like where the difficulty lies it seems that", "start": 4015.16, "end": 4022.68}, {"text": "there you know eight and a half% unemployment is actually uh not a good thing and I would have thought there were lots of people uh wanting jobs is", "start": 4022.68, "end": 4029.839}, {"text": "that why are we having a problem that's what I'm trying to understand okay and that was your last question Mr Madam", "start": 4029.839, "end": 4035.839}, {"text": "chair um so as I said in the presentation in Corporate Services we have a a wide um a broad set of", "start": 4035.839, "end": 4044.039}, {"text": "requirements for for people in skills it's you know we have skilled trades as", "start": 4044.039, "end": 4049.24}, {"text": "an example we know that there's a provincial and a it's it's a broader uh challenge in the skilled trades we have", "start": 4049.24, "end": 4055.16}, {"text": "lack of skilled trades so we have you know we've been looking for Innovative", "start": 4055.16, "end": 4060.2}, {"text": "innovative ways through an apprenticeship program as an example in Fleet Services to bring in mechanics as", "start": 4060.2, "end": 4066.119}, {"text": "an example you know on the other end of the spectrum uh cyber security and the", "start": 4066.119, "end": 4071.799}, {"text": "uh Office of the Chief Information Security Officer again these are Niche roles highly competitive in the", "start": 4071.799, "end": 4078.2}, {"text": "marketplace and these are the kind of roles where we have difficulty filling our vacancies I think for you know again", "start": 4078.2, "end": 4087.24}, {"text": "every role is important if it's niche roles that's fine I was just trying to was your last question Mr bernside", "start": 4087.24, "end": 4093.52}, {"text": "problem yeah councelor bernside I I need to let him answer the question that was your last question I've given a lot of", "start": 4093.52, "end": 4099.199}, {"text": "leeway here yeah yeah did you want to finish yeah so again I you know I think", "start": 4099.199, "end": 4107.52}, {"text": "I think in terms of filling vacancies it's certainly a a day in day out focus of ours as I mentioned in the", "start": 4107.52, "end": 4113.199}, {"text": "presentation we can't do the job without people I think where we see the most challenges and where our vacancy rates", "start": 4113.199, "end": 4119.4}, {"text": "are higher are in those groups that I I mentioned I think the good news story is", "start": 4119.4, "end": 4124.48}, {"text": "that Fleet Services which has historically had a very high vacancy rate for years and years and years we're", "start": 4124.48, "end": 4131.04}, {"text": "seeing that vacancy rate well under control now with the implementation of our apprenti program a couple of years", "start": 4131.04, "end": 4136.88}, {"text": "ago thank you thank you okay um before I go on for for virtual attendees I should", "start": 4136.88, "end": 4143.48}, {"text": "to uh point out the presentations if you're not in this room you can in this room you get a paper copy but if not if", "start": 4143.48, "end": 4150.679}, {"text": "you go to the uh uh meeting schedule uh the budget committee within the agenda online are all the presentations that", "start": 4150.679, "end": 4158.12}, {"text": "we're receiving here today we're still on questions the presentation uh uh councelor nunzi add", "start": 4158.12, "end": 4163.838}, {"text": "did you have questions yeah just actually a followup um with Council", "start": 4163.839, "end": 4168.96}, {"text": "Burnside and Council Fletcher so if I can ask the city manager when was the decision made by Council three and", "start": 4168.96, "end": 4178}, {"text": "two the decision made by Council chair two three two two days in the office three", "start": 4178.319, "end": 4185.679}, {"text": "days at home so the decisions are uh there's", "start": 4185.679, "end": 4191.04}, {"text": "been a return to the office strategy that rolled out as the pandemic um", "start": 4191.04, "end": 4196.28}, {"text": "released itself and so this policy has been in place I'm going to say for two and a half uh for two and A2 years um", "start": 4196.28, "end": 4204.159}, {"text": "we've certainly reported on it uh it's not a council directed policy it's an administrative policy that's put in", "start": 4204.159, "end": 4209.84}, {"text": "place but we've certainly been reporting through on in terms of what our hybrid work approach has been uh you'll also", "start": 4209.84, "end": 4215.8}, {"text": "note that I have indicated to council where I have indicated to council by memo is also what our guidelines is", "start": 4215.8, "end": 4221.679}, {"text": "beyond that in terms of in-person public meetings and inperson meetings with", "start": 4221.679, "end": 4226.84}, {"text": "members of council which is different our staff are to respond to inperson requests for for um it's it's up to you", "start": 4226.84, "end": 4234.4}, {"text": "to determine whether you want in person or not in person for those meetings no I understand that I'm talk about the staff", "start": 4234.4, "end": 4239.84}, {"text": "so when at what point are we going to review on the decision uh that was made", "start": 4239.84, "end": 4246.64}, {"text": "a couple years ago and who and who supervises this because if you have the", "start": 4246.64, "end": 4252.04}, {"text": "supervisor working from home how can that supervisor um", "start": 4252.04, "end": 4257.88}, {"text": "supervise so the supervision is down to the individual supervisors so in my case", "start": 4258.159, "end": 4263.88}, {"text": "I have people that I supervise so you know we Define ways of of ensuring the tasks get completed no different than if", "start": 4263.88, "end": 4270.719}, {"text": "we were doing that in in person uh in terms of a formal review there is no uh", "start": 4270.719, "end": 4276.239}, {"text": "there is no planned time frame for a review of of our our policy at the moment uh internally so that's not", "start": 4276.239, "end": 4282.96}, {"text": "something that's on a particular time clock okay so if we can ask for a formal review you'll bring forward a formal", "start": 4282.96, "end": 4290.84}, {"text": "review uh yes absolutely we'd be happy to bring forward the data that uh that you know that we're looking at and and", "start": 4290.84, "end": 4297.159}, {"text": "if that's a request from Council for some information back uh or to do that review happy to accommodate and to get", "start": 4297.159, "end": 4303.8}, {"text": "the stats now just to the chair um so can I ask a question on the um um the", "start": 4303.8, "end": 4310.639}, {"text": "10year capital program just one question yes as long as it's on the general presentation if it if it's drilling down", "start": 4310.639, "end": 4317.719}, {"text": "into divisions they're they're waiting to come forward okay just just the one question that I noticed and um so under", "start": 4317.719, "end": 4325.44}, {"text": "the the 10year capital program on page 15 real estate development so you've got", "start": 4325.44, "end": 4333.199}, {"text": "Old City Hall um a part of the list so what can you give me a little more", "start": 4333.199, "end": 4339.239}, {"text": "information Old City Hall what is happening with Old City Hall so we've been talking about that", "start": 4339.239, "end": 4345.52}, {"text": "for years yes okay Madam chair so we are we are about to bring a report on Old", "start": 4345.52, "end": 4351.76}, {"text": "City Hall and its future um it's it's a key City asset and given the fact that", "start": 4351.76, "end": 4357.92}, {"text": "we own that key City asset we have to keep it in a in a state of good repair", "start": 4357.92, "end": 4363.28}, {"text": "based on its current use um so more to come on Old City Hall as I said we will be bringing a report", "start": 4363.28, "end": 4370.28}, {"text": "to the next executive committee okay because at one point a few years I can't", "start": 4370.28, "end": 4375.76}, {"text": "remember when we talked about possibly getting Community organizations form a", "start": 4375.76, "end": 4381.48}, {"text": "group maybe having a museum or so that never happened I think this was about 10", "start": 4381.48, "end": 4386.52}, {"text": "years ago uh yeah so yeah Madam chair so we brought a report I think it was in", "start": 4386.52, "end": 4392.159}, {"text": "2018 or 2019 yeah 18 we brought a report in 2018 and we went out to Market um so there's", "start": 4392.159, "end": 4401.239}, {"text": "been a lot of work done since that time we haven't been sitting on our hands but um that's all coming in the report uh in in", "start": 4401.239, "end": 4409.48}, {"text": "the next couple of weeks okay thank you thank you questions okay um that uh", "start": 4409.48, "end": 4416.56}, {"text": "brings us uh into uh committee uh questions in the committee on the", "start": 4416.56, "end": 4421.96}, {"text": "presentations any questions on the general presentations or do people want to move on to", "start": 4421.96, "end": 4428.48}, {"text": "divisions okay people want to get specific I I'm just councelor Melby this", "start": 4428.679, "end": 4434.639}, {"text": "do you guys have questions have no other okay well then thank you gentlemen we're", "start": 4434.639, "end": 4440.32}, {"text": "going to move into the divisions themselves nothing on the carbon budget this is the carbon budget opportunity as", "start": 4440.32, "end": 4445.6}, {"text": "well environment and climate uh partly but the carbon budget tells you", "start": 4445.6, "end": 4451.44}, {"text": "everything across okay fine we'll do it now I was going to do it with environment and climate so um I thought", "start": 4451.44, "end": 4456.639}, {"text": "it could fit there um so is is it now integrated across all divisions so last", "start": 4456.639, "end": 4462.8}, {"text": "year I think we didn't have TTC or Toronto water on yet uh chair yes it is integrated across", "start": 4462.8, "end": 4469.88}, {"text": "all divisions this year okay and um so sorry I have to divide them into that one's an easy question I'll push that uh", "start": 4469.88, "end": 4477.4}, {"text": "that's an easy question I'll push that um does the $ 1.9 billion do investment in climate action that you have", "start": 4477.4, "end": 4483.32}, {"text": "summarized does that include the equity injections into Toronto Hydro or those in addition to to what you have", "start": 4483.32, "end": 4490.08}, {"text": "summarized the 1.9 billion those are in addition to so Toronto Hydro just given that they are are a a a corporation and", "start": 4490.08, "end": 4497.199}, {"text": "there is different rules around that are separate their budget does not come through uh the the uh this committee or", "start": 4497.199, "end": 4503.679}, {"text": "city council and therefore they are separate so that is in that is an addition to what is in the budget okay", "start": 4503.679, "end": 4509.52}, {"text": "and then the climate projects we're investing in I thought somewhere I saw 23 but you've clarified it's 31 new and", "start": 4509.52, "end": 4515.88}, {"text": "enhanced 31 new and enhanced so there's 190 projects overall okay 14 uh so 31", "start": 4515.88, "end": 4522.76}, {"text": "new and enhanced 14 are enhanced 17 or new okay and then when you do the", "start": 4522.76, "end": 4528.84}, {"text": "prioritization the one thing that and and firstly I think that's great and that's what we wanted to get to was", "start": 4528.84, "end": 4533.96}, {"text": "having the the a list of the biggest bang let's invest here and then a B list of should more funding become available", "start": 4533.96, "end": 4540.36}, {"text": "these could be picked up so I think that's greater as federal or provincial programs open up but one thing that wasn't clear to me is that just because", "start": 4540.36, "end": 4546.48}, {"text": "something was ranked low from a carbon perspective it could have been ranked high in another Division and funded through that other division so having a", "start": 4546.48, "end": 4553.28}, {"text": "rank low here doesn't mean we're not pro in as a city it just means it's not being prioritized through carbon budget", "start": 4553.28, "end": 4560.44}, {"text": "delivery so so through this process these were new and enhanced so they went", "start": 4560.44, "end": 4566.12}, {"text": "through they they would be included in the carbon budget if they were being uh funded I don't believe that any of the", "start": 4566.12, "end": 4572.239}, {"text": "ones that were L ranked low were not included there may be items that came forward that aren't included here", "start": 4572.239, "end": 4578.28}, {"text": "because they weren't carbon or ghg related that then would get picked up elsewhere but I as as far as I", "start": 4578.28, "end": 4584.04}, {"text": "understand the ones that were ranked low are not included um in in this file but they could be funded by another division", "start": 4584.04, "end": 4589.84}, {"text": "or agency by another ABC they they could I I don't believe because they could be a priority that contributes to active", "start": 4589.84, "end": 4597.719}, {"text": "Transportation or resilience but just not from a carbon perspective that's", "start": 4597.719, "end": 4602.88}, {"text": "that's right but they wouldn't be considered as part of uh as part of this work in terms of getting a ranking and", "start": 4602.88, "end": 4609.36}, {"text": "and support from a carbon perspective okay um I'll I'll check if anything else", "start": 4609.36, "end": 4615.199}, {"text": "here does not qualify under the other one um I I think everything else I can do through the division by division so", "start": 4615.199, "end": 4621.159}, {"text": "uh thank you and um it's nice to see that this work is now um fully fully", "start": 4621.159, "end": 4626.44}, {"text": "integrated um sorry there is one more that is more carbon budget and that is resilience so you've identified four big", "start": 4626.44, "end": 4632.8}, {"text": "projects um contributing to resilience contributing to flooding um are we", "start": 4632.8, "end": 4639.159}, {"text": "looking through a goal of doing a similar thing going forward where we're starting to put there's not a dollar summary so we can say we spent spending", "start": 4639.159, "end": 4645.44}, {"text": "$ 1.9 billion on projects could be climate action but I don't see a similar rollup for resilience is the goal to", "start": 4645.44, "end": 4650.8}, {"text": "start to work towards doing that as well uh the the goal is to and this year we are doing a uh Citywide risk and", "start": 4650.8, "end": 4657.96}, {"text": "vulnerability assessment which will really and as well as reporting back on governance which will really kind of", "start": 4657.96, "end": 4663.96}, {"text": "feed into um you know a more robust process prioritization and feeding again", "start": 4663.96, "end": 4669.36}, {"text": "into uh budget discussions um and decisions related to resilience um but", "start": 4669.36, "end": 4675.239}, {"text": "at the at at at this stage we're doing the work to kind of figure out where our greatest risks are what are the", "start": 4675.239, "end": 4680.84}, {"text": "probability of those risks and then we can start to apply that across all of it so right now it really is a lot of the", "start": 4680.84, "end": 4687}, {"text": "projects that are currently underway known risks um and and work that has been built into existing budgets for", "start": 4687, "end": 4693.639}, {"text": "example Toronto water obviously some some risks in that area and making significant Investments but we will uh", "start": 4693.639, "end": 4700.28}, {"text": "over time enhance the resilience elements Guided by a Citywide risk and vulnerability assessment okay thank", "start": 4700.28, "end": 4708.199}, {"text": "you okay councelor Chan yes just a quick question so as the city is building up", "start": 4708.199, "end": 4715.239}, {"text": "through a lot of development mostly developers are choosing tier one of the", "start": 4715.239, "end": 4720.28}, {"text": "Toronto green standard and that is going to impact our City's future in terms of", "start": 4720.28, "end": 4726.52}, {"text": "ghg so I'm just wondering in this carbon budget and in general how are we", "start": 4726.52, "end": 4732.36}, {"text": "investing to create more pressure or opportunities for developers to build to", "start": 4732.36, "end": 4740.44}, {"text": "a higher green standard which would help us towards our own transform to goals so", "start": 4740.44, "end": 4746.239}, {"text": "from a broad perspective we do have a schedule for the Toronto green standard to in increase uh the stringency over", "start": 4746.239, "end": 4753.12}, {"text": "time and there is a the next step and Reporting back on the next step uh is is coming and that uh will be a decision", "start": 4753.12, "end": 4759.96}, {"text": "for Council in terms of moving to that next step um I would say however though", "start": 4759.96, "end": 4765}, {"text": "we are seeing even with the current version in tier one we are seeing probably I believe and I don't know the", "start": 4765, "end": 4770.36}, {"text": "number specifically on boot half developers actually going further um because they're finding to meet that", "start": 4770.36, "end": 4775.76}, {"text": "tier one requirement for greenhouse gases at least um that it makes sense to", "start": 4775.76, "end": 4780.8}, {"text": "decarbonize fully and there's a Marketplace that supports that through energy companies Etc uh the areas that", "start": 4780.8, "end": 4787.48}, {"text": "we're seeing maybe not quite as as much movement are are related to kind of the Energy Efficiency side or the embedded", "start": 4787.48, "end": 4793.639}, {"text": "carbon uh the material um but we are also as part of our work and embedded in", "start": 4793.639, "end": 4799.719}, {"text": "this budget uh we're doing Outreach engagement uh training um for the", "start": 4799.719, "end": 4804.84}, {"text": "development industry to help them understand uh not just what is available the Technologies uh there's a lot of", "start": 4804.84, "end": 4811.4}, {"text": "misconceptions around the challenges of reducing emissions um but also to help", "start": 4811.4, "end": 4817.12}, {"text": "them understand the financial benefits um especially for example in uh in uh in", "start": 4817.12, "end": 4822.719}, {"text": "in where the Builder will own the building so maybe long-term rental there's significant U uh advantages for", "start": 4822.719, "end": 4828.76}, {"text": "making upfront Capital Investments that will significantly decrease the operating expenses over time so there's", "start": 4828.76, "end": 4834.719}, {"text": "resources in this budget that our Council offices could connect developers", "start": 4834.719, "end": 4840.52}, {"text": "with to be able to better understand how they might uh aim for a tier two to tier", "start": 4840.52, "end": 4845.679}, {"text": "four through through our division we do have teams that work on that we are working on additional resources uh both", "start": 4845.679, "end": 4852.76}, {"text": "um that could be kind of distributed to developers um but we also work again with developers directly as they go", "start": 4852.76, "end": 4858.88}, {"text": "through their application process with City Planning uh to help them understand the potential opportunities we do work", "start": 4858.88, "end": 4864.88}, {"text": "also at the community level uh and sure said neighborhood level for example um", "start": 4864.88, "end": 4870.12}, {"text": "in um uh in the Portlands uh and in downs view that also looks at uh", "start": 4870.12, "end": 4875.679}, {"text": "opportunities and then we we uh provide that information to other developers to say you know it can be done here it can", "start": 4875.679, "end": 4881.48}, {"text": "also be done there business case Etc so that is all part of of our regular work and we were building on it this year", "start": 4881.48, "end": 4887.56}, {"text": "including from recent direction from Council that we got in December uh to increase uh information that can support", "start": 4887.56, "end": 4893.88}, {"text": "developers so that will come in this year additional resources uh for uh counselor's offices and for developers", "start": 4893.88, "end": 4900.84}, {"text": "thank you those are my questions okay thank you so we're uh going to drill down now I'm going to move to uh", "start": 4900.84, "end": 4907.48}, {"text": "corporate Real Estate Management I don't do you have a microphone back there I think Mr moso", "start": 4907.48, "end": 4913.639}, {"text": "probably needs to move up yeah and uh uh people know where their", "start": 4913.639, "end": 4920.28}, {"text": "analyst notes are if they I see some of you are working uh from paper they are also online on the 2025 City budget page", "start": 4920.28, "end": 4928.6}, {"text": "if people want to ask questions about something that's specific in the analyst notes of division uh welcome Mr", "start": 4928.6, "end": 4935.96}, {"text": "Roso okay um oh uh there just councelor", "start": 4935.96, "end": 4941.56}, {"text": "nunzi at up but I I'll I'll ask her why don't we uh you have creme okay uh uh councelor", "start": 4941.56, "end": 4949.56}, {"text": "moyce and then councelor uh uh Melby thank you and through you madam chair so my first question I see that", "start": 4949.56, "end": 4956.96}, {"text": "there is a removal of one-time funding for security support services at city parks included in your budget submission", "start": 4956.96, "end": 4964.84}, {"text": "uh what does this mean for the city's encampment strategy going forward uh does this mean that corporate security", "start": 4964.84, "end": 4971.56}, {"text": "will no longer be involved in the city's encampment uh", "start": 4971.56, "end": 4976.44}, {"text": "response three Madam chair that is correct so yeah sorry yes sir sorry", "start": 4976.92, "end": 4984.44}, {"text": "that's okay I couldn't hear the question uh you heard the question right", "start": 4984.44, "end": 4989.52}, {"text": "okay so does your budget submission include any enhanced measures to mitigate the impacts of the closures of", "start": 4989.52, "end": 4996.44}, {"text": "safe consumption sites uh to City facilities and and staff for example", "start": 4996.44, "end": 5001.92}, {"text": "installing uh overdose sensors in our public washrooms perhaps um through you madam chair uh", "start": 5001.92, "end": 5009.199}, {"text": "thank you for the question um we'd have to discuss that with Toronto public health and that might be a question with", "start": 5009.199, "end": 5014.96}, {"text": "Toronto Public Health as there decline if that's something that they perceive that they would require then they would", "start": 5014.96, "end": 5020.92}, {"text": "come to us as uh as a service provider to fulfill that service of that that's what they felt was required it wouldn't", "start": 5020.92, "end": 5027.239}, {"text": "be something that corporate real estate would initiate it would be the Toronto Public Health that would uh would", "start": 5027.239, "end": 5033.159}, {"text": "request that if that's something that was required okay I'll have to follow up with them about that then and your", "start": 5033.159, "end": 5039.6}, {"text": "capital budget capacity to spend uh averages to 1990 million per year but", "start": 5039.6, "end": 5046.48}, {"text": "your 2025 budget is at $230 million how confident are you uh you'll", "start": 5046.48, "end": 5053.6}, {"text": "be able to meet that Target and what factors have impacted your uh from", "start": 5053.6, "end": 5059.08}, {"text": "previously achieving uh the budget thank you for the question and", "start": 5059.08, "end": 5064.6}, {"text": "through you madam chair um you know the over the last 3 to four years our our", "start": 5064.6, "end": 5070.32}, {"text": "our Capital spend obviously has been impacted by uh Rising costes having to delay projects uh supply chain issues", "start": 5070.32, "end": 5079.04}, {"text": "now that we're over that hump we're very confident um in our in our ability to meet meet that in 2025 and get back to", "start": 5079.04, "end": 5086.08}, {"text": "the pre-co levels when we were at 80% um there's a lot of already committed funds in the 20 and included", "start": 5086.08, "end": 5093.32}, {"text": "in that in that um 230 million so we we're very confident that we can hit the", "start": 5093.32, "end": 5098.6}, {"text": "80% just based on the planning that we've done leading up to 2025 so there are already projects that are in Flight", "start": 5098.6, "end": 5105.04}, {"text": "that already have committed funds almost 50% already that 229 is committed so I would say like we're 50% of the way", "start": 5105.04, "end": 5111.88}, {"text": "there it's now just getting that last 30% okay thank you those are my", "start": 5111.88, "end": 5117.159}, {"text": "questions hey thank you councelor Moyes uh questions of uh gr councelor", "start": 5117.159, "end": 5123.04}, {"text": "Chang good morning morning Mr Mato thank you for taking my phone call at 900m last night I appreciate it um just a", "start": 5123.04, "end": 5131.719}, {"text": "question about Old City Hall um we're now kind of treating it in a holding", "start": 5131.719, "end": 5137.6}, {"text": "pattern uh without a clear plan for the future how much do that cost us to just", "start": 5137.6, "end": 5142.639}, {"text": "hold it there as a vacant property um through you mam chair to um", "start": 5142.639, "end": 5149.48}, {"text": "to counselor uh counselor Chang so again knowing that uh eventually will be", "start": 5149.48, "end": 5155.36}, {"text": "vacated and bringing a report on on interim and future use uses we've already put into our budget last year", "start": 5155.36, "end": 5160.96}, {"text": "and this year the cost of maintaining that it's approximately about a million dollars a", "start": 5160.96, "end": 5166.159}, {"text": "year and uh with the newly vacated properties at two Civic Center and 175", "start": 5166.159, "end": 5173.08}, {"text": "Memorial Park Avenue will those also be uh put in a holding pattern and have a", "start": 5173.08, "end": 5180.08}, {"text": "cost Associated to it or will they be divested how quickly will we have a plan for", "start": 5180.08, "end": 5186.6}, {"text": "those two properties I'll deal deal with them separately so two two Civic Center um in", "start": 5186.6, "end": 5193.08}, {"text": "in about three years we'll be moving over to the new ECC and based on utilization rates and there's some state", "start": 5193.08, "end": 5198.56}, {"text": "of good repair that's required so instead of making an investment in an old property for the next three years", "start": 5198.56, "end": 5203.76}, {"text": "we're going to relocate those folks into into the main uh main building at uh two", "start": 5203.76, "end": 5208.88}, {"text": "at sorry at 399 West Mall um with respect to 175 same thing", "start": 5208.88, "end": 5214.44}, {"text": "we're doing some work there it's a low utilization rate of 175 so we're going to move those folks into the main", "start": 5214.44, "end": 5219.88}, {"text": "building and we'll work with divisions to see if 175 has has a program", "start": 5219.88, "end": 5225.6}, {"text": "use how many uh similar properties are in your portfolio that are not being", "start": 5225.6, "end": 5233.199}, {"text": "utilized to their fullest capacity and maybe are costing more to just hold on", "start": 5233.199, "end": 5239.32}, {"text": "to them without Clarity of the next use for them", "start": 5239.32, "end": 5245.36}, {"text": "oh that one yes okay okay remember we also man", "start": 5247.84, "end": 5254}, {"text": "all sorry through you madam chair to councelor Chang uh when you look at our", "start": 5254, "end": 5259.199}, {"text": "portfolio in terms of asset types we have the main occupier building City Hall uh Civic centers then we manage", "start": 5259.199, "end": 5265.28}, {"text": "Emergency Services we manage fire we manage police uh so those are the primaries so in and then we manage yard", "start": 5265.28, "end": 5272.04}, {"text": "so in terms of of noncore buildings like that that we don't have many the majority of our buildings are used but", "start": 5272.04, "end": 5278.28}, {"text": "we continue to work with Creo looking at rationalization of different acet types which we're doing over the next couple", "start": 5278.28, "end": 5284.08}, {"text": "of years so currently that's why the opportunity with these two came up when we looked at it but we continue on an", "start": 5284.08, "end": 5289.96}, {"text": "annual basis to look at at rationalizing our our portfolio and have these two", "start": 5289.96, "end": 5295.199}, {"text": "locations in addition to some of the other ones in your portfolio been presented to uh shelter support services", "start": 5295.199, "end": 5303.36}, {"text": "and housing Secret Ari for potential affordable housing or shelter", "start": 5303.36, "end": 5309.239}, {"text": "locations there there we go um through Madam chair we always work with all all of our divisions to give opportunities", "start": 5312.84, "end": 5319.36}, {"text": "we actually have a process uh for that that when properties come up that are are noncore or Surplus that it goes", "start": 5319.36, "end": 5325.679}, {"text": "through a process uh I just want to jump to Union Station and St Lawrence Market North are", "start": 5325.679, "end": 5332.44}, {"text": "those uh are re charging market rate rents to the businesses that occupy", "start": 5332.44, "end": 5339.199}, {"text": "those leases through you uh Madam chair to uh", "start": 5339.199, "end": 5344.4}, {"text": "councelor Chang so Union Station is we have a partner um who an asset manager that actually manages Union Station we", "start": 5344.4, "end": 5351.08}, {"text": "have no programming and it's managed in as at commercial rates so the so it's it's a a revenue center for the city", "start": 5351.08, "end": 5358.679}, {"text": "having said that that of course you know the whatever because of Co we're just now catch in up um so in the future 2025", "start": 5358.679, "end": 5367.639}, {"text": "will show uh a positive a positive profit but understand that we have to", "start": 5367.639, "end": 5372.84}, {"text": "put money into the reserve because it is a key asset as well as we have a recoverable debt we have to pay over the", "start": 5372.84, "end": 5378.36}, {"text": "next number of years so it it is a profit Center uh St Lawrence Market uh", "start": 5378.36, "end": 5384.36}, {"text": "uh North you're FIA North yes so um starting in Q2 uh we will start um", "start": 5384.36, "end": 5390.679}, {"text": "starting in Q2 so just for for the benefit of of of uh councelor Carol's", "start": 5390.679, "end": 5395.719}, {"text": "smiling the administrative offices of court services are moved in in in November so they're actually their", "start": 5395.719, "end": 5402}, {"text": "working the provincial courts that are currently at um at Old City Hall are", "start": 5402, "end": 5408.08}, {"text": "currently working through their transition right now and and their go live date to to at St Lawrence Market", "start": 5408.08, "end": 5413.76}, {"text": "North will'll start mid-march with those two compliments then we'll start on the commercial operation starting in uh Q2", "start": 5413.76, "end": 5421.32}, {"text": "so it's it's it's the commercial and event space on the first floor is meant to be a a revenue generating operation", "start": 5421.32, "end": 5428.6}, {"text": "thank you those are all my questions great question I can't wait I", "start": 5428.6, "end": 5434.48}, {"text": "can't wait with the and and and many thanks for for putting the north uh", "start": 5434.48, "end": 5439.6}, {"text": "North courthouse on the front page of the general presentation uh any more questions for corporate real estate saw", "start": 5439.6, "end": 5447.239}, {"text": "seeing none what oh sorry sorry um okay so you know I have a little be in my", "start": 5447.239, "end": 5453.36}, {"text": "Bonnet but the Civic centers and the Nathan Phil square and while I get that", "start": 5453.36, "end": 5458.88}, {"text": "you know a big overhaul isn't in the works are unfunded what are we doing in the interim to just make them look like", "start": 5458.88, "end": 5465.239}, {"text": "we care that is a great question and thanks", "start": 5465.239, "end": 5470.639}, {"text": "for the question through uh Madam chair um we've allocated funds over the next", "start": 5470.639, "end": 5476.04}, {"text": "few years with respect to all of the Civic squares so Mel asman Square Albert", "start": 5476.04, "end": 5481.4}, {"text": "Campbell Square David PE Square as well as aming F star so we've put money in our budget to address um immediate state", "start": 5481.4, "end": 5488.48}, {"text": "of good repairs so in 2025 we'll do some planning 26 27 we'll address a lot of", "start": 5488.48, "end": 5493.52}, {"text": "the um weathered elements of the of the squares but in particular just I mean", "start": 5493.52, "end": 5500.04}, {"text": "the Landscaping can we do some of that this year the the pots behind don't make me come with the truck and do it I will", "start": 5500.04, "end": 5506.04}, {"text": "and then I'll get in trouble for like gorilla gardening but like I I'll reach out and we can do a walk through and", "start": 5506.04, "end": 5511.32}, {"text": "then we could same with amount of money with a big a big impact that just you", "start": 5511.32, "end": 5516.6}, {"text": "know shows people coming to our our city hall that even the yeah I know it's it's weather okay how did you", "start": 5516.6, "end": 5524.8}, {"text": "reallocate uh so I think through the gardener upload you were assigned $200 million um towards state of good repair", "start": 5524.8, "end": 5532}, {"text": "so what was your um thought process or prioritization towards that re", "start": 5532, "end": 5537.44}, {"text": "reallocation", "start": 5537.44, "end": 5540.44}, {"text": "um through you uh Madam chair to uh to Deputy Mayor melie um we looked at a at", "start": 5550.76, "end": 5558.639}, {"text": "um at at a at the requirements of prioritizing state of good repair in into four major buckets one was the the", "start": 5558.639, "end": 5565.679}, {"text": "city squares which we talked about two is around Civic centers and what's required in Civic centers in City Hall", "start": 5565.679, "end": 5571.56}, {"text": "three looking at at community centers neighbor Hood centers CU that was important as well and looking at", "start": 5571.56, "end": 5577.159}, {"text": "emergency services and what was required from a state of good repair so we've broken that down in the nose four buckets and looking at the", "start": 5577.159, "end": 5583.28}, {"text": "prioritization of what's required one from a health and safety to legislative and what we believe is imminent failure", "start": 5583.28, "end": 5589.639}, {"text": "so that's how we how we categorize that 200 million okay and your Investments", "start": 5589.639, "end": 5596.76}, {"text": "how are you tracking towards our goal of uh I think it's 65% carbon emission", "start": 5596.76, "end": 5602.52}, {"text": "reduction by 2030 are you on track with the Investments that you have here or", "start": 5602.52, "end": 5608.44}, {"text": "how much more of a heavy lift do we have to do I'll keep it for you madam chair to", "start": 5608.44, "end": 5614.04}, {"text": "uh Deputy Mayor melie um now that we have the funding we've identified um so", "start": 5614.04, "end": 5619.84}, {"text": "what we did this year or sorry in 2024 we looked at our entire 450 buildings we identified out of the", "start": 5619.84, "end": 5627.04}, {"text": "450 25% of our buildings approximately 160 actually generate 83% of the", "start": 5627.04, "end": 5634.6}, {"text": "ghg with that of that of those of that 83% 45% of it is just generated by our", "start": 5634.6, "end": 5642.32}, {"text": "big buildings so a lot of them are included in our as part of the modern too program so now we're going to line our our Net Zero funding that now is", "start": 5642.32, "end": 5649.04}, {"text": "above the line with our modern too program so address those over the next three years and then on a on an", "start": 5649.04, "end": 5654.84}, {"text": "annualized basis we're going to do 15 to 30 fusibility so the idea of fusibility year one design year two Implement three", "start": 5654.84, "end": 5662.28}, {"text": "year three so we do have a plan on paper and how we're going to get there and the the now is is the implementation being", "start": 5662.28, "end": 5669.4}, {"text": "able to track that so you know fairly confident we can get that number just based on you know the working you know", "start": 5669.4, "end": 5674.76}, {"text": "just if we do the you know 45% of our overall 100% is just in the in the big buildings then we're confident we could", "start": 5674.76, "end": 5680.96}, {"text": "achieve that by 2030 okay thank you okay uh just going to do a check", "start": 5680.96, "end": 5687.36}, {"text": "because said people are coming and going councelor nzi did you have G questions", "start": 5687.36, "end": 5694.239}, {"text": "see I'm sorry I asked now okay but let me just finish level set councelor Fletcher any crem questions councelor", "start": 5695.239, "end": 5703.239}, {"text": "chanti has joined us councelor chanti do you have any questions of corporate Real Estate", "start": 5703.239, "end": 5708.639}, {"text": "Management uh no thank you CH no not just yet I will have some questions a", "start": 5708.639, "end": 5713.84}, {"text": "little later uh on the next topic thank you on the next topic okay thank you um", "start": 5713.84, "end": 5719.4}, {"text": "okay so I'm going to go to C councelor nunziata then uh uh councelor Chang has", "start": 5719.4, "end": 5725.199}, {"text": "one more question if we can indulge I I think people don't mind that uh any other questions of crem okay on the", "start": 5725.199, "end": 5732.28}, {"text": "basis of that I'm going to quickly pass the gavel to my vice chair for a second uh go ahead councelor nunziata yeah I", "start": 5732.28, "end": 5738.48}, {"text": "just have one question since we're talking about Civic centers Civic centers so the York Civic", "start": 5738.48, "end": 5744.96}, {"text": "Center um we we do have a counter there and people can go in and pay their taxes", "start": 5744.96, "end": 5751.239}, {"text": "so what but then we have court service so has there what is the long-term plan", "start": 5751.239, "end": 5757.119}, {"text": "for the York Civic Center are we going to continue having court services in that building because I know that", "start": 5757.119, "end": 5763.719}, {"text": "there's been discussions going on in the last couple years um through the chair", "start": 5763.719, "end": 5769.48}, {"text": "to you uh Council inett uh we haven't had any discussions with court services so we it wouldn't be real estate that", "start": 5769.48, "end": 5775.92}, {"text": "would determine whether or not that service would stay there be real no who is it who would it be so I would follow", "start": 5775.92, "end": 5783.199}, {"text": "up with the director court services I Diane okay okay sorry thanks no", "start": 5783.199, "end": 5790.119}, {"text": "worries councelor Chen thank you um you're one of my favorite people Pat I", "start": 5791.6, "end": 5797.8}, {"text": "have many questions for you so as you know uh the operational model of our", "start": 5797.8, "end": 5803.52}, {"text": "Civic centers changed uh a couple of budgets ago and because of that uh", "start": 5803.52, "end": 5809.92}, {"text": "Community groups that want to use community space on evenings and week ends are now charged uh a much higher", "start": 5809.92, "end": 5816.52}, {"text": "rate uh when they could have done it for free in previous years so is there has", "start": 5816.52, "end": 5823.4}, {"text": "there been uh a noticeable change in those bookings since now it costs much", "start": 5823.4, "end": 5829.32}, {"text": "more money and knowing that there is a growing population and not a growing um", "start": 5829.32, "end": 5837}, {"text": "amount of community accessible and affordable space are there any plans in", "start": 5837, "end": 5843}, {"text": "this budget or future budget to make community space in our Civic centers more accessible to community", "start": 5843, "end": 5850.48}, {"text": "groups so I'll answer the question in two parts so the the first part is um so", "start": 5850.48, "end": 5857.199}, {"text": "on on weekends that that we don't have um more or less skeleton staff in in the", "start": 5857.199, "end": 5862.36}, {"text": "facilities we work on a cost recoverable basis if the community centers want to use uh some of the the committee rooms", "start": 5862.36, "end": 5869.239}, {"text": "in terms of of of future community space um we're out to market right now to hire", "start": 5869.239, "end": 5875.56}, {"text": "a consultant to help us look at reimagining I'll use that word reimagining uh the Civic Center the", "start": 5875.56, "end": 5881.239}, {"text": "community and public spaces to see how they that how they can become more Community oriented hoping to close that", "start": 5881.239, "end": 5887.04}, {"text": "RFP in the next month or so and then we'll engage with the respective counselors at the respective uh Civic", "start": 5887.04, "end": 5892.84}, {"text": "centers and work through that process so would that potentially result in a different budget next year to in order", "start": 5892.84, "end": 5899.76}, {"text": "for the staffing to happen to support whatever re", "start": 5899.76, "end": 5904.8}, {"text": "uh you know is presented through this consultative process that's something we address at the time once we get the the", "start": 5904.8, "end": 5911.639}, {"text": "outcomes of the it can be very expensive for a group to pay on a weekend I know one group uh you know they had a few", "start": 5911.639, "end": 5919}, {"text": "hours and was $700 so and that's not easy for a community group to you don't", "start": 5919, "end": 5924.08}, {"text": "want seniors to pay $700 to have their meeting when they can find another space", "start": 5924.08, "end": 5929.28}, {"text": "so I hope that we have a serious reconsideration of how that space can be", "start": 5929.28, "end": 5934.52}, {"text": "opened up uh at a much more affordable rate thank", "start": 5934.52, "end": 5942.32}, {"text": "you Mr chair if I could just uh just qualify the question from uh councelor", "start": 5942.48, "end": 5947.96}, {"text": "Moyes because I didn't hear the question um so the the funding for the Canin is is one-time funding that we've received", "start": 5947.96, "end": 5954.76}, {"text": "to cover their cost but on an annualized basis we've covered the cost through creme and continue to do that to support", "start": 5954.76, "end": 5960.8}, {"text": "the encampment file okay does that clarification", "start": 5960.8, "end": 5966.84}, {"text": "helpful I I do recognize as a one-time funding but we know that encampments", "start": 5966.84, "end": 5972.88}, {"text": "continue across the city and and staff may need support around security", "start": 5972.88, "end": 5980.159}, {"text": "services so I'm just surprised that um we will not continue to support them", "start": 5980.159, "end": 5985.84}, {"text": "when the need is in need is still with us through the chair uh councelor Moy we", "start": 5985.84, "end": 5995.08}, {"text": "haven't made any changes to the security program what has changed is where the funding source is coming from in the", "start": 5995.08, "end": 6001.88}, {"text": "2024 budget the funding source came from the creme budget in the 2025 budget the funding source comes from shelters so", "start": 6001.88, "end": 6009.36}, {"text": "there hasn't been any changes reductions in okay so it's okay so the so the budget remains it's just put in a", "start": 6009.36, "end": 6015.52}, {"text": "different pocket okay thanks for the clarification that's important okay um Council Chang you got", "start": 6015.52, "end": 6023.36}, {"text": "a chance to ask your a question okay um uh so I'm going to move on to I think", "start": 6023.36, "end": 6030.719}, {"text": "we're done we're going to move on to 311 thank you", "start": 6030.719, "end": 6034.96}, {"text": "gentlemen we should have before we got all resettled do people have questions of", "start": 6043.159, "end": 6049.48}, {"text": "311 this side of the table 311 they'll they'll they'll they'll catch on", "start": 6050.52, "end": 6057.48}, {"text": "we'll start with councelor moist", "start": 6057.48, "end": 6062.119}, {"text": "okay oh that is true before we uh move inside um councelor croissan you said it", "start": 6064.159, "end": 6071.76}, {"text": "was the next topic by that did you mean 311 you have questions on on customer", "start": 6071.76, "end": 6078.84}, {"text": "experience he appears not to be with us any uh anymore uh so councelor Moy we'll", "start": 6080.36, "end": 6086}, {"text": "start with you on on customer experience formly 311", "start": 6086, "end": 6091.199}, {"text": "thanks uh thank you it's you madam chair um", "start": 6091.199, "end": 6096.76}, {"text": "so previously you discontinued the email channel for members of the public to submit Services request to", "start": 6096.76, "end": 6104.239}, {"text": "311 um but in this budget I see your asking for 16.5 uh FTE positions so does that does", "start": 6104.239, "end": 6113.239}, {"text": "does this indicate you are reopening the uh email Channel and also too your predecessor", "start": 6113.239, "end": 6121.199}, {"text": "had said that the reason why they discontinued", "start": 6121.199, "end": 6126.32}, {"text": "that program the email program was because the new system couldn't capture", "start": 6126.32, "end": 6133.32}, {"text": "emails it has had to be done manually and they're receiving you know thousands of emails a day they could they could", "start": 6133.32, "end": 6140.28}, {"text": "not keep up with it so if there's a change I'd like to have a full", "start": 6140.28, "end": 6146.88}, {"text": "understanding of that change uh through the chair so yes we are reestablishing the mic", "start": 6146.88, "end": 6153.56}, {"text": "on he uh through the can you hear me now yeah so through the chair yes we are", "start": 6153.56, "end": 6160.119}, {"text": "reestablishing the ability to submit service requests through the email", "start": 6160.119, "end": 6165.76}, {"text": "Channel we have received feedback from the public that this is a channel that they would like to have available to", "start": 6165.76, "end": 6172.8}, {"text": "them it is still a fairly manual um uh", "start": 6172.8, "end": 6178}, {"text": "process but we want to use um the time this year to actually run a pilot to see", "start": 6178, "end": 6184.04}, {"text": "the volumes that come through um the efficiency of that channel um but we", "start": 6184.04, "end": 6189.239}, {"text": "still do also encourage the public to use self-service as much as possible but", "start": 6189.239, "end": 6194.719}, {"text": "because we've seen a an ask for this channel we do want to be able to provide that channel and meet customers uh where", "start": 6194.719, "end": 6200.96}, {"text": "they're at okay that's good to know when when would", "start": 6200.96, "end": 6206}, {"text": "that uh pilot project Start Program start uh so we are looking approximately", "start": 6206, "end": 6211.4}, {"text": "at July we are in the process of uh hiring staff okay for that channel so", "start": 6211.4, "end": 6218.08}, {"text": "one of another complaints I get a lot of is uh people have issues reporting", "start": 6218.08, "end": 6223.239}, {"text": "graffiti uh maintenance and cleanance of our Parks uh through 311 they're advised", "start": 6223.239, "end": 6229.96}, {"text": "to call Parks supervisor directly and so again 311 in my view should be a", "start": 6229.96, "end": 6237.599}, {"text": "One-Stop shop for all residents of Toronto is that is Will Will P and R be", "start": 6237.599, "end": 6246.199}, {"text": "integrated um anytime soon uh yes absolutely so we are actively working on", "start": 6246.199, "end": 6252.04}, {"text": "that now uh with our colleagues in Parks as well as technology uh to to have their uh", "start": 6252.04, "end": 6259.04}, {"text": "service requests integrated with 311 so we are Target get uh late Q2 early Q3 to", "start": 6259.04, "end": 6266.04}, {"text": "have that implemented okay that's excellent um again one of the complaints", "start": 6266.04, "end": 6272}, {"text": "I hear and I experience this myself when I call 311 is that every time I call I have to uh submit my personal", "start": 6272, "end": 6279.44}, {"text": "information time and time again for every for every call every complaint uh", "start": 6279.44, "end": 6286.599}, {"text": "are we looking at perhaps having a user identity identif high in that you", "start": 6286.599, "end": 6294.599}, {"text": "know someone could actually say I'm a registered user of 311 and I could make multiple uh service", "start": 6294.599, "end": 6302.08}, {"text": "requests through the system over time rather than always having to submit the same information over and over", "start": 6302.08, "end": 6308.28}, {"text": "again um so through through the chair yes that is also something that we are looking at with our technology Partners", "start": 6308.28, "end": 6314.4}, {"text": "in terms of you know a login ability for example where you would be able to to create that profile with that", "start": 6314.4, "end": 6320.4}, {"text": "information stored uh when we have repeat callers as well we do reiterate", "start": 6320.4, "end": 6327.36}, {"text": "or or validate their information with them um because in some cases we do need", "start": 6327.36, "end": 6333.719}, {"text": "that information other cases such as a pothole or graffiti it could also be in an anonymous um service requests so", "start": 6333.719, "end": 6340.44}, {"text": "depending on the nature of the service request we do need to validate that information okay and my final question", "start": 6340.44, "end": 6346.679}, {"text": "is uh closing the loop with residents uh people call into this system you know be", "start": 6346.679, "end": 6352.239}, {"text": "through the app or or the website or whatever but uh there is not a closing", "start": 6352.239, "end": 6358.239}, {"text": "the loop in that people are not notified when the ticket is closed or the issues", "start": 6358.239, "end": 6363.32}, {"text": "been resolved are we looking at at that aspect of the uh", "start": 6363.32, "end": 6369.08}, {"text": "Service uh yes so this year that is another active initiative that we have we are working with our divisional", "start": 6369.08, "end": 6375}, {"text": "Partners to make sure that notes coming back to 311 are relevant and are present", "start": 6375, "end": 6381.88}, {"text": "um so that customers have a line of sight on the status of the the service request excellent those are my questions", "start": 6381.88, "end": 6389.199}, {"text": "thank you okay thank you right on time uh I have uh councelor Morley next", "start": 6389.199, "end": 6395.239}, {"text": "councelor Jan okay thank you um hi good morning um I just want to pull the", "start": 6395.239, "end": 6401.96}, {"text": "thread a little bit more on the email issue um what happens now if someone sends an email to thr1", "start": 6401.96, "end": 6409.28}, {"text": "toronto.ca uh so depending on the nature of the email um if it's a general inquiry inquiry we will answer that um", "start": 6409.28, "end": 6416.84}, {"text": "there is an automated response that goes back to say that we have received your email someone will get back to um in", "start": 6416.84, "end": 6423.52}, {"text": "responding to that if it happens to be a service request we do encourage", "start": 6423.52, "end": 6428.88}, {"text": "um you know the the submitter of the email to go back and use a self-service portal and when you say self-service", "start": 6428.88, "end": 6435.04}, {"text": "portal is that strictly an app is it an online can you talk to us a little bit more about what the self-service portal", "start": 6435.04, "end": 6441.239}, {"text": "looks like and what residents should be utilizing it's actually both so we do have Self Service uh through our online", "start": 6441.239, "end": 6447.679}, {"text": "porner and toronto.ca but we do have a a web or sorry a mobile app as well okay", "start": 6447.679, "end": 6455.04}, {"text": "um and last check it was significantly more effective cost- effective for us as", "start": 6455.04, "end": 6461.04}, {"text": "a city to manage the self-service portal I think it was like 11 cents per service request versus $11 per call is it can", "start": 6461.04, "end": 6468.8}, {"text": "you update me if that's still sort of an accurate reflection of the resources required to manage the service requests", "start": 6468.8, "end": 6475.199}, {"text": "through the different channels I I believe it is and so that is one of the reasons this year that we're really", "start": 6475.199, "end": 6480.56}, {"text": "encouraging adoption of the self-service uh whether it's mobile or whether it's online okay and you mentioned that the", "start": 6480.56, "end": 6488.44}, {"text": "um July you're targeting July for the reestablishment of the email Channel and", "start": 6488.44, "end": 6494.639}, {"text": "there's still somebody will sort of reply but not necessarily a service request itself so what will be the", "start": 6494.639, "end": 6500.08}, {"text": "change between now and then what will it look like when someone sends an email after July um so when the email is sent", "start": 6500.08, "end": 6507.36}, {"text": "we will actually manually be triaging those emails so if somebody's calling because there's a dead raccoon that", "start": 6507.36, "end": 6514.599}, {"text": "requires pickup um an agent will pick up that email and actually open the Service", "start": 6514.599, "end": 6520.28}, {"text": "provided that there's enough information in the email we will actually open up the service request on behalf of the the", "start": 6520.28, "end": 6526.32}, {"text": "customer okay that's great um the other question and my colleague already sort", "start": 6526.32, "end": 6531.719}, {"text": "of um started in on it it's good to hear that pfnr is sort of coming into the fold um one of the biggest frustrations", "start": 6531.719, "end": 6538.679}, {"text": "as a former staffer who you know leaned heavily on 311 and in supporting residents is the lack of um", "start": 6538.679, "end": 6545.8}, {"text": "communication or sort of follow through when it's a different division that's needed to take action so the raccoon", "start": 6545.8, "end": 6553}, {"text": "pickup is a good example we had a situation where raccoon needed to be picked up it was collected and then", "start": 6553, "end": 6559.239}, {"text": "there needed to be a cleanup of the street and that there was no internal process to ensure that the job", "start": 6559.239, "end": 6566.56}, {"text": "was done from start to finish um and so I'm just wondering and I know that historically we've had a number of", "start": 6566.56, "end": 6572.32}, {"text": "Divisions that don't have the same work order uh systems in place which created", "start": 6572.32, "end": 6577.44}, {"text": "a challenge where are we at with that and which divisions are outstanding in", "start": 6577.44, "end": 6582.84}, {"text": "terms of coming into the fold to make sure that there's a clear um Communication channel and feedback", "start": 6582.84, "end": 6588.599}, {"text": "loop um so I may ask um our technology", "start": 6588.599, "end": 6593.92}, {"text": "officer to help chair um so we are working so you you nailed it like we are", "start": 6593.92, "end": 6600.56}, {"text": "looking at work order Management systems and um uh namely our Enterprise work order management system ewss uh so", "start": 6600.56, "end": 6607.599}, {"text": "working with panar on accelerating that because it was not on a road map originally for 2025 so we're looking at", "start": 6607.599, "end": 6613.8}, {"text": "an accelerated path uh to have them integrated um if not then we'll look at", "start": 6613.8, "end": 6618.92}, {"text": "an interm solution so that we can at least get something in um and there is feedback on those work orders through to", "start": 6618.92, "end": 6624.88}, {"text": "through to uh 311 um my recollection thank you for that my recollection uh", "start": 6624.88, "end": 6630.08}, {"text": "from previous discussions was there was more than just one division that was outstanding Toronto water and mLs are", "start": 6630.08, "end": 6636.36}, {"text": "coming to mind um can you correct me if I'm wrong and are is there work underway to ensure that those other divisions are", "start": 6636.36, "end": 6642.88}, {"text": "also part of a streamlined system absolutely we've got a I would say three", "start": 6642.88, "end": 6647.96}, {"text": "to four year road map uh we're actively working with Tron water we worked on planning uh with that division last year", "start": 6647.96, "end": 6653.88}, {"text": "um and we're in in progress in terms of implementation uh We've also got kind of subdivisions inside Transportation um", "start": 6653.88, "end": 6661.56}, {"text": "and some of the other divisions that we're working on in sequence uh but we do have a full road map and uh we're looking to have the major divisions", "start": 6661.56, "end": 6667.88}, {"text": "covered over the next few years thank you appreciate that uh those are my questions okay thank you I'm GNA go to", "start": 6667.88, "end": 6674.88}, {"text": "counselor changen and then we'll go back out councelor nunziata has a question oh councelor Christi you're you're back did", "start": 6674.88, "end": 6682.079}, {"text": "you have question on 311 I I do uh chair when when it's my turn yeah I'll get to eventually I'm", "start": 6682.079, "end": 6688.599}, {"text": "going to do counselor train and then I'm going to come back out to non-budget committee members to councelor NAD and", "start": 6688.599, "end": 6693.8}, {"text": "yourself councelor Chang thank you through the chair also about email uh", "start": 6693.8, "end": 6699.119}, {"text": "what is the volume of emails that we've been receiving to rationalize this decision to start a new", "start": 6699.119, "end": 6706}, {"text": "pathway um I believe last year we looked at just under 100,000 emails and we saw", "start": 6706, "end": 6711.84}, {"text": "that in 23 as well as 2022 and uh you know with the 11 cents", "start": 6711.84, "end": 6719}, {"text": "for the self serve $11 for a phone call", "start": 6719, "end": 6724.719}, {"text": "where will email sit because email will definitely require much more manual triaging than the uh self- serve so will", "start": 6724.719, "end": 6733.96}, {"text": "it be somewhere in the middle or what do you think what is the estimated cost um", "start": 6733.96, "end": 6739.159}, {"text": "so that is something that is one of the reasons we actually want to run a pilot to understand the degree of efficiency", "start": 6739.159, "end": 6746}, {"text": "related to this channel so that is something that we'd have to come back on and are there some AI tools that can", "start": 6746, "end": 6751.28}, {"text": "help read the email and kind of pre uh you know populate some Fields uh so with", "start": 6751.28, "end": 6758.199}, {"text": "our technology Partners we are looking at those options to understand if there is a way to automate or or drive some of", "start": 6758.199, "end": 6765.04}, {"text": "those efficiencies through those tools and is there any percentage of this budget that is going to continue to push", "start": 6765.04, "end": 6770.639}, {"text": "people to self- serve um while we're looking at adding people we will always", "start": 6770.639, "end": 6776.199}, {"text": "continue to push um and and um but is there a budget to like communicate", "start": 6776.199, "end": 6782.239}, {"text": "because uh you know in 2023 uh 25% of service requests were through the", "start": 6782.239, "end": 6788.679}, {"text": "self- serve portal I think and then in 2024 it says we push 6% more to self-", "start": 6788.679, "end": 6795.119}, {"text": "serve so we haven't grown a lot last year in terms of self-served portal usage and that takes some creat ity um", "start": 6795.119, "end": 6804.119}, {"text": "it's not just a if you build it they will come and further to that in my own experience with the portal I find it not", "start": 6804.119, "end": 6811.76}, {"text": "that intuitive and you do hit a dead end sometimes because of the different service requests uh categories are not", "start": 6811.76, "end": 6819.56}, {"text": "all covered and so is there budget allocation to improve this and uh I", "start": 6819.56, "end": 6826.04}, {"text": "would I would invite um staff to consult with the constituency staff in the", "start": 6826.04, "end": 6831.76}, {"text": "counselor's office off is because we are constantly coaching people and knowing", "start": 6831.76, "end": 6837.04}, {"text": "where those dead ends are right um I'm going to ask our technology officer", "start": 6837.04, "end": 6842.239}, {"text": "assist the chair yes we do have capital in our in the technology Services budget", "start": 6842.239, "end": 6847.4}, {"text": "for digital improvements in 2025 we haven't exactly defined what those need", "start": 6847.4, "end": 6852.76}, {"text": "to be so we're happy to work with you know where we see some of the volumes um and where the enhancements need to be", "start": 6852.76, "end": 6857.8}, {"text": "but we absolutely do we had some successes in 2024 where we did put resources on improving uh that digital", "start": 6857.8, "end": 6864.48}, {"text": "experience and we saw you know upwards of 90 95% adoption so we're looking to leverage that learning into", "start": 6864.48, "end": 6870.76}, {"text": "2025 and you know back to the communications because it's so uh it's", "start": 6870.76, "end": 6877.28}, {"text": "so important to be creative and you know people read look at reals now more than", "start": 6877.28, "end": 6883.4}, {"text": "they read the newspaper so how are we going to make sure that we are using all", "start": 6883.4, "end": 6889.96}, {"text": "those tools in order to inspire more people to help us save their tax money", "start": 6889.96, "end": 6895.32}, {"text": "by using the self- sered portal um so that is something that we can definitely look at this year already we do uh if", "start": 6895.32, "end": 6903.32}, {"text": "somebody's waiting on the phone for example we do encourage um them to to go to the portal um it is in our email", "start": 6903.32, "end": 6910.36}, {"text": "responses back so we can look at expanding that I do believe we are doing some of it through social media as well", "start": 6910.36, "end": 6915.96}, {"text": "but we can certainly look at doing more of it like humorous videos dead raccoon", "start": 6915.96, "end": 6921.4}, {"text": "videos might help you know people get engaged uh with regard to the priority", "start": 6921.4, "end": 6928.48}, {"text": "actions uh sometimes you know I'm sure it's not always the case but we do hear about Representatives that are not", "start": 6928.48, "end": 6935.56}, {"text": "representing our city in the way that we would want them to and I'm wondering you know how because it's not in the", "start": 6935.56, "end": 6942.76}, {"text": "priority uh action list and your report to improve uh customer relationships and", "start": 6942.76, "end": 6949.8}, {"text": "Service uh in that regard so I'm wondering what aspects of this budget are invested", "start": 6949.8, "end": 6955.079}, {"text": "in improving how that response is with uh with our", "start": 6955.079, "end": 6960.8}, {"text": "residents um just so I'm clear are you talking about like our agent response yes yes um so we do uh we do have an", "start": 6960.8, "end": 6969.719}, {"text": "agent scorecard we do monitor the calls uh we are constantly doing coaching last", "start": 6969.719, "end": 6976.04}, {"text": "year we also introduced um surveys so constituents have the opportunity to com", "start": 6976.04, "end": 6982.32}, {"text": "M or provide feedback on their interaction um after a 311 call so we", "start": 6982.32, "end": 6989.639}, {"text": "monitor those um and then we use those as opportunities for coaching so it's a it's a con it's a constant improvement", "start": 6989.639, "end": 6996.44}, {"text": "process with our agents great thank you okay thank you councelor", "start": 6996.44, "end": 7003.119}, {"text": "nunziata yes I've always had a problem with 311 you've heard me over the years", "start": 7003.36, "end": 7009.44}, {"text": "so the issue is so can we get from constituents first of all when they call 311 they're put on hold they're waiting", "start": 7009.44, "end": 7016.239}, {"text": "for a long time and then another see when residents contact 311", "start": 7016.239, "end": 7023.04}, {"text": "they think they're they're contacting the counselor's office so when we don't respond to the issue and", "start": 7023.04, "end": 7030.4}, {"text": "we haven't closed the file whatever the issue is then we get calls from constituents angry at us because they", "start": 7030.4, "end": 7037.92}, {"text": "haven't heard back nothing's been resolved nothing's been done so at one point and I remember over the years CU", "start": 7037.92, "end": 7043.719}, {"text": "every year I bring up the same issue with 31 like we don't know when the calls come in to 311 the council's", "start": 7043.719, "end": 7050.8}, {"text": "office is not aware that these constituents have contacted so then we get the call yelling at us why why", "start": 7050.8, "end": 7057.36}, {"text": "didn't you do anything well we didn't get the call 311 so I encourage my residents to call our office and we", "start": 7057.36, "end": 7064.32}, {"text": "contact 311 so we can keep keep make ensure that the issues been resolved so", "start": 7064.32, "end": 7071.119}, {"text": "how can you notif by the counil so we're aware um you know that there is there's", "start": 7071.119, "end": 7076.239}, {"text": "calls coming in because we have no way of tracking any of the complaints and if they're not resolved it's the counsel's", "start": 7076.239, "end": 7083.48}, {"text": "office that's uh that's you know that we get yelled at because we haven't done", "start": 7083.48, "end": 7088.639}, {"text": "anything and we didn't even know the call came in so how can we con correct that because I've been talking about", "start": 7088.639, "end": 7094.159}, {"text": "this for years ever since we started 311 when David Miller was the mayor that's when we brought in 311 um so if we can", "start": 7094.159, "end": 7102.52}, {"text": "keep it to questions we have a lot of Divisions to get through so the question and the how can streamline it that the", "start": 7102.52, "end": 7110.28}, {"text": "counselors we get some sort of information so we're not you know in the dark when we get calls in outstanding uh", "start": 7110.28, "end": 7120.639}, {"text": "items um through the chair we do uh we do share U monthly Ward dashboard", "start": 7120.639, "end": 7128.639}, {"text": "reports with the individual counselor offices um um can you is it it's not", "start": 7128.639, "end": 7137.56}, {"text": "on um is that better yeah um so we do share those reports on a monthly basis I", "start": 7138.88, "end": 7146.52}, {"text": "believe uh we're certainly I mean we can talk about how we don't track individual calls at", "start": 7146.52, "end": 7153.679}, {"text": "the at the the ward level um we do have an escalation line that's available to", "start": 7153.679, "end": 7160.32}, {"text": "the counselors um that we also respond to um so beyond beyond the reports if it's", "start": 7160.32, "end": 7168.88}, {"text": "individual call information that you're looking for then I think we may just need to talk about what it is that", "start": 7168.88, "end": 7175.28}, {"text": "you're looking for because we'd also have to ensure that we we are meeting privacy", "start": 7175.28, "end": 7180.96}, {"text": "compliancy through the chair maybe maybe I can add so so we do have information", "start": 7180.96, "end": 7186.4}, {"text": "relate on a w byward basis related to service requests for that particular Ward and certainly that information is", "start": 7186.4, "end": 7192.92}, {"text": "available to the ward counselor and I think that would be a good start in terms of understanding what are the key", "start": 7192.92, "end": 7199.44}, {"text": "uh drivers of service requests in your ward I think that would probably go a long way our plan is to train uh members", "start": 7199.44, "end": 7206.76}, {"text": "of the uh counselor office staff um in the use of the tools so that you can go", "start": 7206.76, "end": 7212.36}, {"text": "in and kind of mine and understand the information as an office um but our", "start": 7212.36, "end": 7217.84}, {"text": "current practice is providing those regular updates by way of that summary that um Miss CH uh chiina", "start": 7217.84, "end": 7226.48}, {"text": "described that's it for my question okay thank you uh counselor chanti is with us", "start": 7226.48, "end": 7232.28}, {"text": "virtually uh customer experience 311 uh yes uh chair thank you um I just", "start": 7232.28, "end": 7239.92}, {"text": "to pick up on what councelor nun was just speaking to on the 311 the calls", "start": 7239.92, "end": 7245.04}, {"text": "and Advising the counselor's office um I just need Clarity on that because we do not receive any information", "start": 7245.04, "end": 7252.639}, {"text": "from I got two screens here can you guys hear me okay", "start": 7252.639, "end": 7257.719}, {"text": "sh we can can you hear we can hear you and and we just see your singular face", "start": 7257.719, "end": 7262.84}, {"text": "on the screen right now oh okay I see myself twice okay all right well let me", "start": 7262.84, "end": 7268.56}, {"text": "carry on and then I'll fix it at my end it's a technical glitch here so uh just to confirm we do not receive um any um", "start": 7268.56, "end": 7277.56}, {"text": "any list of any calls uh from our constituents um on our regular basis we", "start": 7277.56, "end": 7283.199}, {"text": "receive a snapshot of maybe how many 311 calls are made uh but not individual", "start": 7283.199, "end": 7289.159}, {"text": "calls from constituents can you confirm what what you were just saying earlier", "start": 7289.159, "end": 7294.199}, {"text": "to and your response to coun J on that um so we do you're right counselor", "start": 7294.199, "end": 7301.28}, {"text": "we do share um monthly dashboards uh with a different Ward offices um as um", "start": 7301.28, "end": 7308.639}, {"text": "Mr Jore was speaking about we are also rolling out uh access to our 311", "start": 7308.639, "end": 7314.76}, {"text": "business intelligence tool that will allow counselor offices to go in and at", "start": 7314.76, "end": 7320.199}, {"text": "look at data directly we do not provide information on individual phone calls uh", "start": 7320.199, "end": 7326.679}, {"text": "for privacy reasons okay and and I understand that", "start": 7326.679, "end": 7332.079}, {"text": "however uh what does happen and and uh we confirm the same experience and know", "start": 7332.079, "end": 7338.56}, {"text": "our our constituents call not satisfied with the responses from 311 or they get", "start": 7338.56, "end": 7344.56}, {"text": "upset with us and so we have to deal with it so I don't know if there's a I", "start": 7344.56, "end": 7349.639}, {"text": "understand the the Privacy reasons but we're um we get the calls anyway is there no way of overcoming this privacy", "start": 7349.639, "end": 7356.639}, {"text": "uh issue and and Advising us of who the constituents are that actually called", "start": 7356.639, "end": 7362.199}, {"text": "and confirmed that those issues have or have not been resolved um so when a constituent uh", "start": 7362.199, "end": 7369.48}, {"text": "calls a counselor office um there is an escalation line that is available to", "start": 7369.48, "end": 7375.239}, {"text": "counselors um I would certainly encourage you to use that counselor that is one way where we can follow up uh on", "start": 7375.239, "end": 7382.56}, {"text": "the the request that has been made through 311 we are also working uh very actively with our our divisional", "start": 7382.56, "end": 7389.52}, {"text": "Partners to make sure that information coming back through what we're calling closing the loop is relevant uh And", "start": 7389.52, "end": 7395.96}, {"text": "Timely for for constituents okay um how many uh", "start": 7395.96, "end": 7402.28}, {"text": "operators do we have uh where is it in comparison to say", "start": 7402.28, "end": 7408.04}, {"text": "a year or two ago the numberers going up stable or down I believe it it is stable", "start": 7408.04, "end": 7415.079}, {"text": "counselor okay and we are able to manage the capacity uh with the number of uh", "start": 7415.079, "end": 7421.8}, {"text": "operators we currently have sorry can you repeat the question", "start": 7421.8, "end": 7427.4}, {"text": "no I just curious if we're able to manage the capacity and let me just uh clarify that in terms of my own question", "start": 7427.4, "end": 7432.96}, {"text": "there um when we have special EV events that happen whether they're weather events or uh I remember during the time", "start": 7432.96, "end": 7439.559}, {"text": "of the um uh uh of the vacant home tax issue uh and so we were just inundated", "start": 7439.559, "end": 7446.88}, {"text": "with so many calls and I know that 311 at the time was inundated and were unable to handle the volume of calls do", "start": 7446.88, "end": 7455.079}, {"text": "we have a backup plan when there's a weather event or any kind of event to", "start": 7455.079, "end": 7460.239}, {"text": "ensure that the calls are answered answered in a timely manner and that we have a proper and better response time", "start": 7460.239, "end": 7466.36}, {"text": "um when there's a reason to have that uh so we do our best to handle those Peak", "start": 7466.36, "end": 7472}, {"text": "volumes so in the case of vht for example we did augment um our our staff", "start": 7472, "end": 7478.04}, {"text": "uh complement to handle the anticipated out of volume we do also use uh", "start": 7478.04, "end": 7484}, {"text": "part-time staff to help us uh through those Peaks and valleys as", "start": 7484, "end": 7489.28}, {"text": "well all right and and just want question so so what happens from time to time we've heard from our constituents", "start": 7489.28, "end": 7495.679}, {"text": "where people call in uh they're transferred to uh a department whatever", "start": 7495.679, "end": 7500.96}, {"text": "the issue is and um and then there's no one at the other end there's no response and then they have to start all over", "start": 7500.96, "end": 7507.36}, {"text": "again from the start and and and call back in is there a way of fixing that", "start": 7507.36, "end": 7512.719}, {"text": "problem where the 311 operator if they're going to transfer someone to another individual they stay on the line", "start": 7512.719, "end": 7519.48}, {"text": "on that transfer to ensure that they have been connected to take the level of service you know a little higher up uh", "start": 7519.48, "end": 7527.92}, {"text": "and uh ensure that they and if there's no response then the operator continues", "start": 7527.92, "end": 7533.44}, {"text": "to communicate with them on the next steps uh so through the chair we do", "start": 7533.44, "end": 7539.239}, {"text": "there are some cases where we do need to transfer um a call if it's something that we cannot address we we will do", "start": 7539.239, "end": 7547.32}, {"text": "what we call a warm transfer and we try our best to stay on the call with the caller while we're transitioning if", "start": 7547.32, "end": 7553.559}, {"text": "someone is not available and we are not integrated with a division um then", "start": 7553.559, "end": 7559.079}, {"text": "unfortunately yes we do have to ask them to call back okay that that was your last", "start": 7559.079, "end": 7565.52}, {"text": "question miss you bet um uh if there are no other", "start": 7565.52, "end": 7570.8}, {"text": "questions on 311 then uh thank you very much we're moving on to environment and", "start": 7570.8, "end": 7576.079}, {"text": "client uh climate where uh we we did uh ask some questions during the carbon", "start": 7576.079, "end": 7582.32}, {"text": "budget this is on the uh the the budget for the office", "start": 7582.32, "end": 7587.8}, {"text": "itself environment and climate yeah so councelor M Kelby will start us", "start": 7588.28, "end": 7595.32}, {"text": "off uh just two quick questions so the bulk purchasing program for heat pumps great this is the first time hearing", "start": 7595.32, "end": 7600.96}, {"text": "we're doing that um uh so it's a nice surprise but what is the timelines for", "start": 7600.96, "end": 7606.84}, {"text": "this um how much is included in this year's budget when does this ramp up when is it fully", "start": 7606.84, "end": 7612.44}, {"text": "implemented uh so to the chair so the the bulk purchasing program we're still kind of finalizing details and I would I", "start": 7612.44, "end": 7619.44}, {"text": "would maybe clarify bulk purchase sounds like we're going to buy a lot of heat pumps it's a bit of a misnomer uh the", "start": 7619.44, "end": 7625.079}, {"text": "funding here is really for debt Capital we'd be working with contractors and others that we would qualify to install", "start": 7625.079, "end": 7631.599}, {"text": "heat pumps we'd actually be an aggregator uh developing lists of individuals who are looking to get heat", "start": 7631.599, "end": 7637}, {"text": "pumps providing some concierge service to enable that and the the the dollar is", "start": 7637, "end": 7642.079}, {"text": "debt Capital where we can then also provide uh low interest interest loans like we already do through home energy", "start": 7642.079, "end": 7648.199}, {"text": "loan for those heat pumps and that coupled with for example the uh the new grants that the provincial government is", "start": 7648.199, "end": 7654.719}, {"text": "rolling out up to around $7,500 for heat pump um we anticipate to drive a", "start": 7654.719, "end": 7659.8}, {"text": "significant amount of interest but this will be a bit more of a concierge service that we would provide and an aggregator working again with", "start": 7659.8, "end": 7666.04}, {"text": "contractors we anticipate kind of roll out of the actual program in the second half of this year and then continuing on", "start": 7666.04, "end": 7673.04}, {"text": "uh over the uh the next two years after that uh at least uh but again as is debt", "start": 7673.04, "end": 7678.44}, {"text": "Capital it may continue on further on as we've seen through other programs as people repay we've used that money to", "start": 7678.44, "end": 7683.719}, {"text": "continue to kind of revolve programs okay is similar work underway for solar", "start": 7683.719, "end": 7688.84}, {"text": "panels in collaboration with Toronto Hydro so for solar panels uh we are looking at uh potential opportunities", "start": 7688.84, "end": 7696.679}, {"text": "and not just with Toronto Hydro but also with the atmospheric fund who has been focused specifically on on solar and", "start": 7696.679, "end": 7704.04}, {"text": "energy storage so uh that is part of the discussion that we're happening uh that is happening and potentially if there's", "start": 7704.04, "end": 7710.92}, {"text": "another program could dovetail with this um but this one specifically is focused on heat pump adoption okay great thank", "start": 7710.92, "end": 7717.96}, {"text": "you okay okay uh are there other questions of environment and client", "start": 7717.96, "end": 7723.92}, {"text": "councelor morle uh uh oh councelor morle moist chank how about we do that back and forth back and forth councelor nunzi", "start": 7723.92, "end": 7730.599}, {"text": "you didn't have any questions okay thank you madam chair uh through you to our colleagues I I just wanted to uh dig", "start": 7730.599, "end": 7737.239}, {"text": "into and I was going to ask about the heat pumps so that's great thank you for sharing that information um with regards", "start": 7737.239, "end": 7742.8}, {"text": "to a air conditioner pilot program uh for renters can you talk to us a little", "start": 7742.8, "end": 7748}, {"text": "bit more about that and um the anticipated impact as well as the cost", "start": 7748, "end": 7754.28}, {"text": "uh so this uh this pilot program comes out of some of the feedback that we've", "start": 7754.28, "end": 7759.92}, {"text": "heard um as recently as uh as December related to extreme heat and the impacts", "start": 7759.92, "end": 7766.48}, {"text": "on tenants uh and some of the challenges that uh that uh they experience and the", "start": 7766.48, "end": 7772.52}, {"text": "potential for health impacts Etc from extreme heat the idea of the pilot program is that we would have a a small", "start": 7772.52, "end": 7779.199}, {"text": "pot of money to actually uh enable the purchase of um air conditioners likely", "start": 7779.199, "end": 7784.96}, {"text": "portable air conditioners which are much easier to deploy than for example you know the old school window shakers um", "start": 7784.96, "end": 7791.599}, {"text": "and uh and we haven't done necessarily the full details in terms of the roll out we are looking at potential models", "start": 7791.599, "end": 7797.96}, {"text": "we know there is existing programs offered through our employment uh Services folks uh based on the", "start": 7797.96, "end": 7804.44}, {"text": "provincial program uh that provides um equipment for medical purposes but we're also looking at potential Partnerships", "start": 7804.44, "end": 7811.4}, {"text": "uh with Community organizations as well as they are very close uh to the individuals who would be needing this", "start": 7811.4, "end": 7817.199}, {"text": "and we'd be looking again uh those communities that are susceptible to extreme heat uh that uh may see", "start": 7817.199, "end": 7823.8}, {"text": "significant impacts um but kind of at a high level I think the program we've identified about", "start": 7823.8, "end": 7829.719}, {"text": "$200,000 uh We've we've kind of kept it conservative for now but if you were going to pay retail for a for a portable", "start": 7829.719, "end": 7836.04}, {"text": "air conditioner you'd be looking at kind of $400 is so we're talking 500 plus units but we would hope that we'd", "start": 7836.04, "end": 7842.32}, {"text": "potentially be able to get more scale through a program like this um but we also know that not all circumstances", "start": 7842.32, "end": 7848.239}, {"text": "will be uh the same and it may require some minor retrofits to enable it to fit into to an existing unit but that is", "start": 7848.239, "end": 7855.119}, {"text": "really the basis um to look at how we can support this and it builds off programs we've seen in other", "start": 7855.119, "end": 7860.159}, {"text": "municipalities like the city of Hamilton great um I have a comment but I'll ask it like a question so I don't have to", "start": 7860.159, "end": 7865.92}, {"text": "comment later but um are you aware of the recommendation from some advocates", "start": 7865.92, "end": 7871.679}, {"text": "in this area to have them in shared spaces in what in larger buildings and I'm wondering if you can confirm if", "start": 7871.679, "end": 7877.76}, {"text": "there have been conversations we are one of the largest landlords through TC tshc in the city and um all of those", "start": 7877.76, "end": 7884.76}, {"text": "spaces typically do have a common room you know a party room whatever um so", "start": 7884.76, "end": 7890.239}, {"text": "have we been exploring that as part of this pilot program um in terms of efficiency and more bang for our buck", "start": 7890.239, "end": 7896.76}, {"text": "and maybe a greater distribution of The Limited funds uh so that is something we", "start": 7896.76, "end": 7902.719}, {"text": "can look at I think we will look at as part of this again this is really coming out of some some of the more recent discussions and what we've heard um from", "start": 7902.719, "end": 7910.36}, {"text": "uh from State holders and we'll continue those discussions I would note um that", "start": 7910.36, "end": 7915.44}, {"text": "while there is a kind of a benefit to a degree in cool rooms and we talk about that there are some limitations when we", "start": 7915.44, "end": 7920.599}, {"text": "talk about that in December for example uh some of the impacts of heat happen overnight where the where apartments", "start": 7920.599, "end": 7926.8}, {"text": "aren't able to cool down and that typically isn't conducive to having a cool room where people going to and spending all night um so I think we are", "start": 7926.8, "end": 7933.76}, {"text": "looking at it kind of from that individual perspective but we'll also look at opportunities for for kind of", "start": 7933.76, "end": 7938.84}, {"text": "broader roll out and again we are working with tonal community housing in general both ourselves and our partners", "start": 7938.84, "end": 7944.96}, {"text": "in uh in in in public health and MLS just in general about how we support um", "start": 7944.96, "end": 7950.52}, {"text": "uh action uh to address extreme heat but I take that back as something we can ensure that is covered off it's part of", "start": 7950.52, "end": 7957.32}, {"text": "our thinking but I think we are primarily focused on individuals and especially those most at risk through", "start": 7957.32, "end": 7963.199}, {"text": "this pilot program got it thank you so much those are my questions okay uh councelor Moy thank you and M chair um", "start": 7963.199, "end": 7971.239}, {"text": "few questions what accounted for the overages in materials and supplies and", "start": 7971.239, "end": 7977}, {"text": "equipment in 2024 are you expecting to remain un budget this", "start": 7977, "end": 7983.598}, {"text": "year yes so so in terms of 2024 I think the overages uh well fairly minor were", "start": 7993.52, "end": 8000.44}, {"text": "around our reach an engagement uh so we undertook and we had more opportunities um for uh for Community", "start": 8000.44, "end": 8008}, {"text": "engagement so we increased uh the number of sessions that we had and and engagement in the community and so that", "start": 8008, "end": 8014.32}, {"text": "required additional kind of supplies uh material for that activities okay and", "start": 8014.32, "end": 8020.119}, {"text": "regards to the air conditioning how will these air conditioning units align with the transform too strategy uh", "start": 8020.119, "end": 8028.599}, {"text": "so recognizing that air conditioning in and of itself doesn't reduce greenhouse gas emissions it is Prim only for", "start": 8028.599, "end": 8035.679}, {"text": "cooling our emissions come uh from uh from um uh the burning of fossil fuels", "start": 8035.679, "end": 8041.88}, {"text": "um they align related to resiliency so this really is looking at opportunities", "start": 8041.88, "end": 8047.079}, {"text": "to increase resiliency um by addressing extreme heat so while it doesn't necessarily connect with uh with the the", "start": 8047.079, "end": 8054.92}, {"text": "ghg reductions it does relate to resiliency I would say as part of this we're also exploring in the longer term", "start": 8054.92, "end": 8062.28}, {"text": "how we could uh deploy heat pumps as opposed to air conditioners but we", "start": 8062.28, "end": 8067.32}, {"text": "recognize in the short term you know next summer the summer after um when we", "start": 8067.32, "end": 8073.599}, {"text": "potentially could have extreme heat events these are probably these are these Technologies are easier to deploy", "start": 8073.599, "end": 8080.48}, {"text": "uh and faster but I think in the long term we are looking at that expansion of heat pumps so you have the cooling and", "start": 8080.48, "end": 8086.639}, {"text": "the heating uh but that has a larger electricity demand so it sometimes takes a bit more work at the building level", "start": 8086.639, "end": 8093.28}, {"text": "especially as you deploy them in in in a larger scale to ensure that um the systems in various buildings can can", "start": 8093.28, "end": 8099.719}, {"text": "accept uh that level of electrification okay uh just to add to that so what kind", "start": 8099.719, "end": 8105.599}, {"text": "of Investments do we need from the province and the FEDS to help us meet our mission targets", "start": 8105.599, "end": 8111.679}, {"text": "then uh so I would say in terms of Investments um really is around uh those", "start": 8111.679, "end": 8118.599}, {"text": "grants that help to reduce that upfront capital Capital costs so for example the provincial in Investments announced last", "start": 8118.599, "end": 8125.239}, {"text": "week um are very helpful in that regard because they provide that uh that additional dollars that kind of uh", "start": 8125.239, "end": 8132.28}, {"text": "reduces the cost that up front cost to an individual so it makes it more economic to for example buy heat pump", "start": 8132.28, "end": 8137.559}, {"text": "instead of just buying your old furnace and then you will see the operating savings over time um so I think that", "start": 8137.559, "end": 8144.119}, {"text": "type of investment but also Investments around policies and programs that provide certainty and I would I would", "start": 8144.119, "end": 8150.48}, {"text": "mention maybe the other areas around training and Workforce Development and skills development uh retrofitting", "start": 8150.48, "end": 8156.159}, {"text": "470,000 odd buildings across the city deploying massive amounts of electric vehicle charging and so on and so forth", "start": 8156.159, "end": 8163.639}, {"text": "Transit expansion Etc require significant amount of skills and a significant labor opportunity we really", "start": 8163.639, "end": 8170.159}, {"text": "need at both levels of government Investments uh in in providing that training for Workforce Development so we", "start": 8170.159, "end": 8176.199}, {"text": "can take advantage of those jobs uh within our community um to deploy that techn technology we don't kind of get", "start": 8176.199, "end": 8181.96}, {"text": "stuck that heat pumps and all this Technologies available but there's no one there to actually do the work okay", "start": 8181.96, "end": 8187.639}, {"text": "and finally um I see there's a 30 so in 2024 and now 2025 your capital", "start": 8187.639, "end": 8195.478}, {"text": "budget carrier forward has been about 30 million so despite your capacity to", "start": 8195.479, "end": 8201.24}, {"text": "deliver being about 13.6 million so what are your the primary drivers creating", "start": 8201.24, "end": 8207.319}, {"text": "this Gap and when do you uh anticipate the carry forward would be", "start": 8207.32, "end": 8212.84}, {"text": "reduced and is this related to our Capital so the challenge we have on", "start": 8213.479, "end": 8219.12}, {"text": "Capital spending a bit different than other divisions is ours is debt Capital um so it is loans that we provide uh to", "start": 8219.12, "end": 8226.598}, {"text": "um uh organizations in the community some of it is internal loans um but what", "start": 8226.599, "end": 8232.04}, {"text": "we' have ran into over the last few years is the environment for financing has been a challenge because of interest", "start": 8232.04, "end": 8238.598}, {"text": "rates even though we offer low interest rates they are much higher than they were a few years ago and therefore we've", "start": 8238.599, "end": 8245.598}, {"text": "seen uh building owners Etc kind of Step Back From making a large investments in", "start": 8245.599, "end": 8251.598}, {"text": "uh in Energy Efficiency because they would be basically signing up for a loan with us for a long period of time to", "start": 8251.599, "end": 8258.88}, {"text": "finance those activities we are seeing now because as interest rates come down we are now seeing uh uh some of the uh", "start": 8258.88, "end": 8266.478}, {"text": "groups that we were working with in the past who put their projects on hold start to come back back in for", "start": 8266.479, "end": 8271.518}, {"text": "discussions so we anticipate that our ability to move that debt Capital will increase over time but it is related to", "start": 8271.519, "end": 8278.638}, {"text": "the overall Marketplace and where uh interest rates are and that kind of es and flows in terms of interest and", "start": 8278.639, "end": 8284.88}, {"text": "taking loans from the city thank you my questions hey thank you uh councelor", "start": 8284.88, "end": 8291.478}, {"text": "Chang thank you I just want to piggyback on what councelor Moyes was asking about higher levels of government investment", "start": 8291.479, "end": 8298.08}, {"text": "and their importance to achieving our goal of this budget uh in terms of", "start": 8298.08, "end": 8303.558}, {"text": "operations and capital what is the amount that we have received or are receiving from the provincial and", "start": 8303.559, "end": 8309.719}, {"text": "federal government uh I don't know if I have", "start": 8309.719, "end": 8315.359}, {"text": "that specific number but we could potentially bring well I did see in the capital it says zero from the provs so", "start": 8315.36, "end": 8322.319}, {"text": "that is that is correct as a relas to this now I should say that there is connections between Investments so for", "start": 8322.32, "end": 8329}, {"text": "example on the transit side there is funds being provided uh for Transit projects but as it relates to uh the new", "start": 8329, "end": 8335.359}, {"text": "and enhanced items it would be zero uh so your goal or your task is to", "start": 8335.36, "end": 8342.88}, {"text": "get our city to achieve our climate goals and that I I'm I see two paths", "start": 8342.88, "end": 8348.84}, {"text": "that you are focused on one is infrastructure uh things that we have to build and uh build resilience and make", "start": 8348.84, "end": 8357.558}, {"text": "uh more climate friendly uh like like electric vehicles but the other piece is", "start": 8357.559, "end": 8363.8}, {"text": "behavior change uh and I'm just wondering what is the percentage of investment just you know from a high", "start": 8363.8, "end": 8371.16}, {"text": "level that you think um we're investing in in terms of focusing on Behavior", "start": 8371.16, "end": 8377.478}, {"text": "change versus focusing on infrastructure and what is a percentage uh of their", "start": 8377.479, "end": 8383.88}, {"text": "impact in terms of being able to achieve the goal so what role do citizens play", "start": 8383.88, "end": 8389.68}, {"text": "in our behaviors uh and what impediment are we right now to getting to Net", "start": 8389.68, "end": 8396.439}, {"text": "Zero uh so Community emissions are about 95% so it is significant and that's", "start": 8396.439, "end": 8402.6}, {"text": "that's across residents and businesses and I can go deep into numbers but it is there is a lot of both behavioral change", "start": 8402.6, "end": 8410.2}, {"text": "um but also adoption of new technologies heat pumps a a good example of that a common technology around the world", "start": 8410.2, "end": 8416.88}, {"text": "widely available but people are used to how they've always he did their home and cooled their home and often go for like", "start": 8416.88, "end": 8423.479}, {"text": "for like replacement so part of his education on what is new technology to them around uh what exists and part of", "start": 8423.479, "end": 8430.52}, {"text": "it then is again around behav real Behavior change uh not driving taking Transit active Transportation uh in", "start": 8430.52, "end": 8437.24}, {"text": "terms of our work we have a unit that is focused almost exclusively on that and", "start": 8437.24, "end": 8442.479}, {"text": "they the budget for them is around uh nearly $3 million though I will say this this kind of the the work around", "start": 8442.479, "end": 8449}, {"text": "behavioral change flows through through everything that we do but they are focused specifically on Outreach", "start": 8449, "end": 8454.399}, {"text": "engagement training as well as creating uh connections at the community level", "start": 8454.399, "end": 8459.479}, {"text": "that could be through our neighborhood climate action grants our neighborhood climate Champions program our indigenous", "start": 8459.479, "end": 8464.68}, {"text": "climate action grants um and uh we doing work with the Toronto School Board there's a whole host of programs we're", "start": 8464.68, "end": 8471.439}, {"text": "really looking to connect with people um to help them understand what can be D about climate change what are the", "start": 8471.439, "end": 8477.8}, {"text": "specific steps that they can do but also to bring that into broader communities uh that they work with um to really", "start": 8477.8, "end": 8485.2}, {"text": "start to demystify some of the challenges around climate change it's either too big it's somebody else's", "start": 8485.2, "end": 8490.76}, {"text": "issue it is all the little things that can be done but also that it doesn't necessarily mean that everything changes", "start": 8490.76, "end": 8497.72}, {"text": "a lot of what has to be done is available right now it's just the adoption of that different technology", "start": 8497.72, "end": 8502.76}, {"text": "and how can we measure the impact of our investment in this area to ensure that", "start": 8502.76, "end": 8508.6}, {"text": "we are seeing the changes that need to get us to achieving our Net Zero goals", "start": 8508.6, "end": 8514.56}, {"text": "it it is a challenge I will say to measure that we we we typically measure that based on the number of", "start": 8514.56, "end": 8520.92}, {"text": "interactions uh we base that on the the type of feedback we get a lot of", "start": 8520.92, "end": 8526.04}, {"text": "qualitative we are doing a program review this year though of uh our community- based grants and and Outreach", "start": 8526.04, "end": 8532.76}, {"text": "to look at opportunities to find how we can measure that in a more concrete way um but it is not necessarily something", "start": 8532.76, "end": 8540.16}, {"text": "can that that one can measure in terms of you know a a heat pump uptake for example it really is about seeing that", "start": 8540.16, "end": 8546.88}, {"text": "happen in Trends across the community over time um for example on cycling we", "start": 8546.88, "end": 8552.28}, {"text": "see that Trend go up year over-ear in terms of both the work we do but especially the work that happens through", "start": 8552.28, "end": 8557.72}, {"text": "transportation services that really again is about behavioral change so on that note so in last question in the in", "start": 8557.72, "end": 8564.68}, {"text": "BBS uh we're getting bike lanes and they are a lot emptier than what we see", "start": 8564.68, "end": 8571.479}, {"text": "downtown and there are people in cars who are very frustrated when they see", "start": 8571.479, "end": 8577.08}, {"text": "the empty bike Lanes uh because of the economic investment and because of", "start": 8577.08, "end": 8582.24}, {"text": "sometimes the risk of losing driving space so just wondering what is the", "start": 8582.24, "end": 8587.76}, {"text": "investment towards fostering the cych that behavior change and adoption that", "start": 8587.76, "end": 8595.12}, {"text": "we are hoping to see for Net Zero so I'll start and I'll invite uh Barbara to", "start": 8595.12, "end": 8600.2}, {"text": "join in as well so part of this will be that community outreach the work that we do at the community level engaging", "start": 8600.2, "end": 8606.52}, {"text": "different organizations working with stakeholders I think this year uh there is another opportunity in that specific", "start": 8606.52, "end": 8613.56}, {"text": "to something like cycling active transportation and and Transit we are also uh moving our smart commute program", "start": 8613.56, "end": 8620.68}, {"text": "which set with us over into and you'll see this in the in the budget information over into transportation", "start": 8620.68, "end": 8625.92}, {"text": "services provide for a more integrated approach to connecting with uh", "start": 8625.92, "end": 8630.96}, {"text": "communities around all of these mode changes the opportunities helping them", "start": 8630.96, "end": 8636.08}, {"text": "understand how they can access that that Transportation Network and Barbara and I'm I'm going to be fairly tough here I", "start": 8636.08, "end": 8642.56}, {"text": "would really like to get to where Transportation was presenting their budget to us so at 5: to 12 I'm going to", "start": 8642.56, "end": 8648.56}, {"text": "do a bit of a reality check uh uh councelor Chang's five minutes were were elaps there um we are in danger of not", "start": 8648.56, "end": 8656.88}, {"text": "finishing this cluster before lunch um so we we're about to I'm bringing Fleet", "start": 8656.88, "end": 8662.08}, {"text": "Services forward next and we need to remember that Fleet Services manages a fleet but they don't make all the", "start": 8662.08, "end": 8667.24}, {"text": "decisions that the divisions that get their Fleet from Fleet so I really want people to zero in on the the budgets", "start": 8667.24, "end": 8674.279}, {"text": "themselves because we have Fleet Services left to do we have the office of the Chief Information Security", "start": 8674.279, "end": 8680.52}, {"text": "Officer and Technology Services still to get through and I think I think there are some questions in all three of those", "start": 8680.52, "end": 8686.04}, {"text": "areas but we really got to stick to the budget um we have all year to find out", "start": 8686.04, "end": 8691.2}, {"text": "how things work uh but we are going to be here very late unless we really start", "start": 8691.2, "end": 8696.359}, {"text": "drilling down to the budgets so thank you Mr Nunan uh I think that's it for", "start": 8696.359, "end": 8702.2}, {"text": "environment and climate we're going to Fleet Services and let's remember what Fleet Services", "start": 8702.2, "end": 8708.96}, {"text": "does questions on Fleet Service I'm going to ask uh from uh outside committee first councelor nunziata", "start": 8710, "end": 8716.439}, {"text": "nothing on fleet uh virtual participants I don't see you so I'm passing you by", "start": 8716.439, "end": 8722.68}, {"text": "and going on to councelor Melby thank you two two questions and if", "start": 8722.68, "end": 8728.319}, {"text": "you don't have it maybe you can follow up with it um of your 8,000 Vehicles", "start": 8728.319, "end": 8733.359}, {"text": "what percentage is electric and do you have calculated amounts around fuel cost savings that you have through the", "start": 8733.359, "end": 8739.399}, {"text": "transition to electric and what's the ROI yes uh through the chair so as of", "start": 8739.399, "end": 8745.84}, {"text": "right now we have roughly 300 Vehicles that's Electric in our Fleet we're adding about another 100 vehicles to our", "start": 8745.84, "end": 8751.8}, {"text": "our Fleet um the city fleet that we manage is roughly around 8% but when we look at the city wide we're around", "start": 8751.8, "end": 8758.64}, {"text": "12% in terms of the ROI our calculations right now is on a 10-year life cycle of", "start": 8758.64, "end": 8763.8}, {"text": "a light duty asset it's around $6,500 of savings in in maintenance um and then I", "start": 8763.8, "end": 8770.68}, {"text": "believe it was around uh another $2,000 of savings in fuel um for the", "start": 8770.68, "end": 8776.84}, {"text": "life cycle of the asset which is around 10 years so do you do you have a roll up and can you say like for every that", "start": 8776.84, "end": 8783.2}, {"text": "we're investing 100 Vehicles this year and over the 10 years that would save us x amount of dollars can you get that and", "start": 8783.2, "end": 8789.56}, {"text": "send that yes through the speaker we can definitely do it and I also want to highlight there's also operational improvements that we've seen such as the", "start": 8789.56, "end": 8795.84}, {"text": "availability of the asset on average these assets are performing on 98% availability even into the fifth year of", "start": 8795.84, "end": 8802.399}, {"text": "the life cycle of the asset okay thank you those are your questions okay uh", "start": 8802.399, "end": 8808.88}, {"text": "councilor Moy questions of Fleet Services on this side that that was", "start": 8808.88, "end": 8814.76}, {"text": "short thank you so much okay uh so we're moving on to the siso Chief Information", "start": 8814.76, "end": 8821.52}, {"text": "Security", "start": 8821.52, "end": 8824.079}, {"text": "Officer welcome okay um uh questions on cyber security uh", "start": 8837.279, "end": 8844.68}, {"text": "councelor nunziata uh I think we I think we lost our virtual attendees are the questions for the siso uh councelor", "start": 8844.68, "end": 8851.96}, {"text": "Morley mayor Morley thanks Madam chair through you um to our colleagues thank you for being here uh we know in 2024 we", "start": 8851.96, "end": 8860.24}, {"text": "saw I don't know unprecedented is the right word but you know a number of challenges around cyber security", "start": 8860.24, "end": 8866.16}, {"text": "specifically with some of our agency partners I know the office has been deeply involved and collaborative in", "start": 8866.16, "end": 8871.6}, {"text": "those uh I'm just wondering if the budget um before us is um what you need", "start": 8871.6, "end": 8877.96}, {"text": "to ensure that we can continue to get ahead of and um better ensure um our", "start": 8877.96, "end": 8884.2}, {"text": "resilience or our sort of protection against future cyber attacks Madam speaker um our new enhance does include", "start": 8884.2, "end": 8892.319}, {"text": "bringing on board the agencies and includes the licenses that will need to you know enhance their monitoring and", "start": 8892.319, "end": 8899.16}, {"text": "their maturity now now the incidents that happened in 2024 early 2024 uh we really shared those lessons", "start": 8899.16, "end": 8907.92}, {"text": "uh throughout our divisions agencies and corporations so just with that activity itself the maturity level has risen um", "start": 8907.92, "end": 8915.56}, {"text": "but we feel our budget is enough to continue what we're doing and expand to the agencies and corporations wonderful", "start": 8915.56, "end": 8922.24}, {"text": "um just a quick comment as a as a member of one of those boards um you know the", "start": 8922.24, "end": 8927.479}, {"text": "support from from you all was invaluable to getting to resolution and ensuring that we are um in a good situation on", "start": 8927.479, "end": 8933.96}, {"text": "the go forward so thank you for your good work and that's all I have uh questions for the ciso uh", "start": 8933.96, "end": 8941.6}, {"text": "councelor Moyes uh I apologize if I repeat your question because I wasn't", "start": 8941.6, "end": 8946.8}, {"text": "paying attention I'm being totally honest uh so there has been cyber attacks against City agencies over the", "start": 8946.8, "end": 8952.8}, {"text": "last few years and I see that your proposed operating budget reflects Council direction to extend services to", "start": 8952.8, "end": 8959.84}, {"text": "uh these agencies which is great but how does your office intend to address cyber", "start": 8959.84, "end": 8965}, {"text": "threats when uh cyber functions remain uh decentralized across the city and its", "start": 8965, "end": 8972.6}, {"text": "agencies Madam speaker through our agreements with the agencies our M and", "start": 8972.6, "end": 8979.2}, {"text": "our PSAs we've outlined certain 13 cyber controls that you know the agencies are", "start": 8979.2, "end": 8985.2}, {"text": "aligned with in in in order to be compliant with and also we've outlined the services that we provide in terms of", "start": 8985.2, "end": 8991.24}, {"text": "our monitoring and our advisory Services I think with the agencies there are some", "start": 8991.24, "end": 8997.04}, {"text": "controls already in place based on regulatory requirements for those agencies so now it's a matter of just", "start": 8997.04, "end": 9002.88}, {"text": "enhancing um some of the monitoring and the other controls that we can advise and assist", "start": 9002.88, "end": 9009.76}, {"text": "on okay um and I also see that the completion of the Cyber foundation and", "start": 9009.76, "end": 9016.52}, {"text": "digitization support services projects uh will result in a net operating cost of 0572 million in", "start": 9016.52, "end": 9024.56}, {"text": "2026 and incremental 306 million increase in 2027 to sustain the system", "start": 9024.56, "end": 9031.76}, {"text": "and Associated initiatives uh will this be the only increase or can we expect", "start": 9031.76, "end": 9037.399}, {"text": "similar increase annually currently right now we have", "start": 9037.399, "end": 9042.439}, {"text": "this as a one-time increase to enhance our Capital uh coverage in those areas", "start": 9042.439, "end": 9048.08}, {"text": "and we don't anticipate um further increases okay and in regards to", "start": 9048.08, "end": 9055.12}, {"text": "Capital I see that you're uh you spend an average about $2 million per year but", "start": 9055.12, "end": 9061.56}, {"text": "your 2025 budget is at uh 9.39 five million so how confident are you uh", "start": 9061.56, "end": 9068.56}, {"text": "you'll be able to meet that Target and what factors have impacted your uh from previously achieving uh previous budgets", "start": 9068.56, "end": 9079.278}, {"text": "through uh Madame chair are you saying we spend 10 million a year because we have well I says here you spend 2", "start": 9083.2, "end": 9089.12}, {"text": "million per year but your 2025 budget is set at 9395 million substantially", "start": 9089.12, "end": 9095.52}, {"text": "increased because we're building our cyber Command Center MH we're building a floor dedicated to cyber security and5", "start": 9095.52, "end": 9102.439}, {"text": "million increase so do you have the staff compliment to actually achieve", "start": 9102.439, "end": 9107.56}, {"text": "that building the Cyber Command Center is through the creme corporate real estate with the modern to", "start": 9107.56, "end": 9113.72}, {"text": "program uh we do have the staff compliment to achieve that we are converting 12 Contractors to full-time", "start": 9113.72, "end": 9121.439}, {"text": "equivalents and that has a net impact financially of zero because we're we're decreasing our Professional Services and", "start": 9121.439, "end": 9128.2}, {"text": "they will help us uh you know fill the command center so just to clarify so", "start": 9128.2, "end": 9134}, {"text": "there will be a decrease Capital next year because this a onetime increase", "start": 9134, "end": 9141.76}, {"text": "uh uh through Madame chair last year the 2024 the capital budget over the 10 years was 2 million now we've decreased", "start": 9141.76, "end": 9148.76}, {"text": "to 17 million so we've decreased quite a bit our Capital ask okay thank you my", "start": 9148.76, "end": 9154.16}, {"text": "questions uh the CFO has some followup on that uh yeah and to the chair and just to add to that if you look at the", "start": 9154.16, "end": 9160.359}, {"text": "capital program over the next four years it is 9.4 million next year in large", "start": 9160.359, "end": 9165.84}, {"text": "part because of the Cyber Command Center at 5 million that project comes off after 2025 and you'll see the ongoing", "start": 9165.84, "end": 9172.56}, {"text": "reduces to about 4 A5 million in 2026 and another 3 million uh in", "start": 9172.56, "end": 9177.76}, {"text": "2027 that's helpful thank you okay th those are your questions", "start": 9177.76, "end": 9184.16}, {"text": "okay thank you any other questions uh Chief Information Security Officer", "start": 9184.16, "end": 9189.64}, {"text": "seeing none thank you thank you so much thank you um and then tech", "start": 9189.64, "end": 9195.72}, {"text": "services we are going to get this done nice going", "start": 9195.72, "end": 9201.76}, {"text": "okay questions in uh technology Services uh councelor nzi then okay from inside", "start": 9211.76, "end": 9219}, {"text": "councelor changen you want to start us off sure hi Sonia um I'm just wondering about the uh", "start": 9219, "end": 9227.88}, {"text": "Suite of tools that digital tools that are employed across the city and what", "start": 9227.88, "end": 9234.439}, {"text": "are the opportunities for counselor's offices to leverage some of the group", "start": 9234.439, "end": 9239.88}, {"text": "buying P power of the city and examples like hoot Suite S3 mapping digital", "start": 9239.88, "end": 9246.439}, {"text": "document signing survey applications these are things many counselor offices", "start": 9246.439, "end": 9251.96}, {"text": "are using or want to use and so in this budget are there opportunities for that", "start": 9251.96, "end": 9260.12}, {"text": "uh those packages that we buy as a city to also be shared otherwise many of our", "start": 9260.12, "end": 9266.439}, {"text": "offices operate in Shadow technology we we because we we don't have the same", "start": 9266.439, "end": 9271.96}, {"text": "tools or buying power to the chair um when we uh look at", "start": 9271.96, "end": 9279.16}, {"text": "our contracts we always negotiate on behalf of the entire city this includes the agencies and corporations as well um", "start": 9279.16, "end": 9285.84}, {"text": "so the pricing is available what we don't do though is by budget for your", "start": 9285.84, "end": 9291.16}, {"text": "tools or the specific agencies and corporations so there's a budget versus what's available um and often times", "start": 9291.16, "end": 9297.2}, {"text": "we'll find like at the city because we're 45,000 strong we're we're buying Enterprise grade solutions that may not", "start": 9297.2, "end": 9304.2}, {"text": "fit your office needs but we can always look at that and evaluate and support you on the buying", "start": 9304.2, "end": 9309.279}, {"text": "power is there a potential perhaps to have a a further conversation with counselors to come up with a plan for", "start": 9309.279, "end": 9317.04}, {"text": "how maybe we can because I know our CRM costs were included in a Clerk's budget", "start": 9317.04, "end": 9323.84}, {"text": "um so somehow I think we're doing a lot of duplicate duplicate buying at the scale of because I know councelor Moyes", "start": 9323.84, "end": 9331.12}, {"text": "uses a lot of technology so but your role would be a reduced budget uh A", "start": 9331.12, "end": 9337.96}, {"text": "reduced cost because of the Enterprise scale of buying that you're doing absolutely we can um we can meet with", "start": 9337.96, "end": 9344.6}, {"text": "clerks as well as yourselves on your needs and and just look at uh how we can", "start": 9344.6, "end": 9349.72}, {"text": "support that uh We've really strengthened our contract NE negotiations team and our contract", "start": 9349.72, "end": 9355.279}, {"text": "management so we're absolutely um available to look at that for sure and", "start": 9355.279, "end": 9360.8}, {"text": "uh there is a goal in our city to provide more free Wi-Fi access and just", "start": 9360.8, "end": 9366}, {"text": "wondering what is the allocation for that and has is it changing from last", "start": 9366, "end": 9371.279}, {"text": "year uh through the chair we our connect too program which is our free public Wi-Fi program um is still going strong", "start": 9371.279, "end": 9378.52}, {"text": "in 2024 we added about 35 36 sites and into 2025 2026 we still have Capital", "start": 9378.52, "end": 9385.279}, {"text": "allocated I believe it's around $600,000 so it's it's sustained it hasn't it", "start": 9385.279, "end": 9390.8}, {"text": "hasn't gone down we we intend on keeping that program alive great thank you those are my", "start": 9390.8, "end": 9395.84}, {"text": "questions okay thank you uh councelor Moyes Madam chair so given that the", "start": 9395.84, "end": 9401.399}, {"text": "budget for technology Services aims to have positive equity and Reconciliation impacts for indigenous black and Equity", "start": 9401.399, "end": 9408.8}, {"text": "serving groups could you provide specific metrics or benchmarks that will be used to assess", "start": 9408.8, "end": 9415.24}, {"text": "the success of these initiatives and how will the outcomes be tracked to ensure", "start": 9415.24, "end": 9420.68}, {"text": "their success particularly for the most UN undeserved communities to the chair thank you for", "start": 9420.68, "end": 9426.68}, {"text": "your question um so we a few years ago launched our disf which is our digital", "start": 9426.68, "end": 9433.04}, {"text": "um strategic framework which incorporates um that that um that", "start": 9433.04, "end": 9438.359}, {"text": "philosophy uh there's a couple things we do um to make sure that we're advancing as best as we can there were some", "start": 9438.359, "end": 9444.52}, {"text": "comments earlier around making sure our Technology Solutions are accessible uh to those communities uh we spend uh we", "start": 9444.52, "end": 9451.84}, {"text": "invest a lot in aota compliance and making sure that um again usable um in", "start": 9451.84, "end": 9457.56}, {"text": "terms of our internal programs uh we do have internships uh where we bring in um", "start": 9457.56, "end": 9463.84}, {"text": "uh resources and employees uh through to represent those groups we can clearly understand the barriers um when we're", "start": 9463.84, "end": 9469.96}, {"text": "Building Solutions um so we have a couple of different ways that we're doing that um and hopefully that answers", "start": 9469.96, "end": 9475.2}, {"text": "your question okay that's to continue to work on that but yes uh so the 2025 budget outlines a", "start": 9475.2, "end": 9483.16}, {"text": "reduction in service desks call volume compared to 2024 driven by investments", "start": 9483.16, "end": 9488.64}, {"text": "in resources ization and service improvements given that the service desk", "start": 9488.64, "end": 9494.04}, {"text": "is currently handling 40% more calls in 2024 compared to 2023 could you clarify", "start": 9494.04, "end": 9500.439}, {"text": "if there will be an investment in technology training to help user navigate these changes and reduce the", "start": 9500.439, "end": 9507.479}, {"text": "Reliance on the service desk in order to achieve the 2025 call volume targets to", "start": 9507.479, "end": 9513.52}, {"text": "the chair absolutely that is uh one of our so we're not growing our service desk you'll see in the future years it", "start": 9513.52, "end": 9519.399}, {"text": "was a one-time uh true up in terms of the resource capacity we have uh we do", "start": 9519.399, "end": 9524.479}, {"text": "have a training team um that is actively working on a program to better train when we roll out new technology like", "start": 9524.479, "end": 9530.96}, {"text": "M365 we invest a lot in training to avoid uh follow-ups it's it's not only", "start": 9530.96, "end": 9536.84}, {"text": "because of cost it's also productivity across the organization um in 2025 we're also investing more in self-served tools", "start": 9536.84, "end": 9543.92}, {"text": "um so quick help tools FAQs Etc so that uh we can drive more self- sered to avoid calls excellent and uh my next", "start": 9543.92, "end": 9552.92}, {"text": "question is a capital question and there's a theme there because I keep asking this to everybody uh your capital", "start": 9552.92, "end": 9558.68}, {"text": "budget capacity spent an averages of 46.8 million per year but your 2025", "start": 9558.68, "end": 9565.6}, {"text": "budget is almost doubled at 83.7 million how confident are you you'll be able to", "start": 9565.6, "end": 9571.96}, {"text": "meet that Target and what factors have impacted uh you from previously achieving previous", "start": 9571.96, "end": 9578.479}, {"text": "budgets uh to the chair our Capital I'm quite confident we hit 91% of our budget", "start": 9578.479, "end": 9584.76}, {"text": "in 2024 spend rate um in in past years it was 60 to 70% so we've invested a lot", "start": 9584.76, "end": 9591.68}, {"text": "in our governance our processes um and resourcing to make sure we can execute on our capital in 2025 the the majority", "start": 9591.68, "end": 9599.8}, {"text": "of the increase is around LCM um it is around equipment um so it's more purchasing equipment uh Less on", "start": 9599.8, "end": 9606.52}, {"text": "resources um so I'm quite confident um when we first did our Capital uh", "start": 9606.52, "end": 9612.16}, {"text": "planning the demand actually came in around over a 100 million and we did rightsize it back down to something that", "start": 9612.16, "end": 9618.12}, {"text": "we felt we could deliver on excellent thank you those are my questions okay", "start": 9618.12, "end": 9623.279}, {"text": "are there any other questions councelor Morley thank you madam chair um just a quick one around um the efficiencies", "start": 9623.279, "end": 9629.24}, {"text": "that were found this year we understand there's been a lot of work done to sort of decommission old tech and and all of those pieces uh I'm wondering how we are", "start": 9629.24, "end": 9636.319}, {"text": "trending in terms of uh this coming year and future years is there additional um", "start": 9636.319, "end": 9643.479}, {"text": "pieces of technology or sort of licenses that we are monitoring for usage and", "start": 9643.479, "end": 9649.72}, {"text": "seeing where we can continue to um uncouple ourselves from what we're no longer needing or using as technology is", "start": 9649.72, "end": 9656.359}, {"text": "very quickly um advancing uh to the chair um great question um so 2024 was", "start": 9656.359, "end": 9663.76}, {"text": "um our initial year at really targeting um usage of Technology usage of licenses", "start": 9663.76, "end": 9670.12}, {"text": "um as well as decommissioning duplicative uh systems uh we delivered around 6.5 million of savings without", "start": 9670.12, "end": 9676.359}, {"text": "reducing Service uh in those areas that has a sustained kind of run rate of", "start": 9676.359, "end": 9681.6}, {"text": "almost three and a half million so that continues to pay back um over the next few years in 2025 we're committing to", "start": 9681.6, "end": 9688.399}, {"text": "6.5 million uh last year we committed to lower and we overachieved but we're committing to another 6.5 which again", "start": 9688.399, "end": 9694.319}, {"text": "will have a sustained um operating impact uh we will look at how aggressive", "start": 9694.319, "end": 9700.399}, {"text": "we can get here over the next few years to see if we can do better than that but it is absolutely a focus uh we have a", "start": 9700.399, "end": 9705.76}, {"text": "lot of assets um and uh we're just looking at how we can w rationalize and really standardize across the city great", "start": 9705.76, "end": 9712.08}, {"text": "thank you good work okay and I think those are the questions okay I'm in your hands", "start": 9712.08, "end": 9718.68}, {"text": "counselors uh remember uh we're just doing for for the next cluster for infrastructure we're just going to do", "start": 9718.68, "end": 9725.04}, {"text": "the the presentation and then boom goes straight into the divisions if we want", "start": 9725.04, "end": 9730.68}, {"text": "uh and if if Mr djano wants to talk really fast we could do that cluster", "start": 9730.68, "end": 9735.88}, {"text": "presentation before breaking for lunch and then we'd just be straight into Toronto water when we come", "start": 9735.88, "end": 9741.8}, {"text": "back okay okay here we go I I think I can hold them even if you", "start": 9741.8, "end": 9749.479}, {"text": "go a minute or two over though Mr it's my pleasure a certain amount of goodwi built up thank you thank you very", "start": 9749.479, "end": 9756.279}, {"text": "much Madam chair and and budget committee members uh as you know I'm representing will today and so I'll be", "start": 9756.279, "end": 9762.84}, {"text": "presenting um the infrastructure Services budget um while it's being loaded I will attempt to cut out a lot", "start": 9762.84, "end": 9770.04}, {"text": "of the extra words to try to get it done uh by 12:30 for you and I'll try to just", "start": 9770.04, "end": 9775.8}, {"text": "highlight some of the key numbers in the slide so you understand uh the work that was done by the division heads because", "start": 9775.8, "end": 9781.8}, {"text": "there's been uh a large amount of work completed um and you'll see it in the", "start": 9781.8, "end": 9787.2}, {"text": "numbers that a lot of the divisions were given 0% targets and and uh most of them", "start": 9787.2, "end": 9794}, {"text": "met that so that's that's the quick short good news so we can concentrate on that uh if we're ready to go with the", "start": 9794, "end": 9802.08}, {"text": "presentation okay so um we do have our division heads here so um just very", "start": 9802.08, "end": 9808.6}, {"text": "quickly Jennifer uh Graham harkes is here for engineering Construction Services um we also have Carlton grant", "start": 9808.6, "end": 9815.479}, {"text": "for municipal licensing and services um Joanna bevon dejardin I think she's in", "start": 9815.479, "end": 9820.92}, {"text": "the room for emergency uh management Derek Toyo for Transit expansion uh", "start": 9820.92, "end": 9826.359}, {"text": "Barbara gray for transportation services Matt Keller for solid waste and Alisa magnard for uh ppfa and then I'll take", "start": 9826.359, "end": 9834.479}, {"text": "care of the Dr water questions okay so if we go to uh the next slide we'll", "start": 9834.479, "end": 9839.72}, {"text": "we'll just get into uh the numbers how's that um so if we get into the key", "start": 9839.72, "end": 9846.2}, {"text": "numbers um the total budget um for", "start": 9846.2, "end": 9851.56}, {"text": "2025 if if you look at the um total gross revenues and this is where you're", "start": 9851.56, "end": 9857.279}, {"text": "going to see something a little bit different compared to the the previous grouping uh within infrastructure", "start": 9857.279, "end": 9863.24}, {"text": "Services we have a lot of other revenue streams um such as rates user fees", "start": 9863.24, "end": 9869.08}, {"text": "charges and so there's significant Revenue coming from other sources Beyond property tax so this is where you're", "start": 9869.08, "end": 9875.24}, {"text": "going to see that that big difference between gross expenditures and the net expenditures that's required to be made", "start": 9875.24, "end": 9881.52}, {"text": "up by property tax so when we look at at this Slide the total uh gross revenues is expected to be 2.5 billion uh for", "start": 9881.52, "end": 9889.84}, {"text": "next year with with expenditures of 2.8 billion the difference of that is", "start": 9889.84, "end": 9895.439}, {"text": "because we're we have contribution for capital in there where we're going to pull some money from reserves and and", "start": 9895.439, "end": 9901}, {"text": "other sources but once you net that out the net expenditure is 338 million", "start": 9901, "end": 9906.359}, {"text": "that's really what is required to be funded from property taxes so that's the key number that I want you to focus on", "start": 9906.359, "end": 9912.72}, {"text": "if we go to the next slide um so some of the key risks and challenges um want to touch on this", "start": 9912.72, "end": 9919.96}, {"text": "because uh these are some of the big issues that um I'm going to address in the next slide what we got coming up in", "start": 9919.96, "end": 9926.12}, {"text": "2025 so infrastructure Services you know very significant and complex Capital", "start": 9926.12, "end": 9931.2}, {"text": "delivery program um managing that construction and coordinating that and to keep Toronto moving has been", "start": 9931.2, "end": 9937.24}, {"text": "challenging and requires dedicated support and I'll speak to that in the in the next slide in Solid Waste Management", "start": 9937.24, "end": 9943.92}, {"text": "division they're experiencing some challenges with respect uh to increasing demand for organic processing as well as", "start": 9943.92, "end": 9950.96}, {"text": "responding to legislative changes uh under the environmental assessment act which is impacting their long-term", "start": 9950.96, "end": 9956.64}, {"text": "availability for landfill space so that's a key concern um some of the or", "start": 9956.64, "end": 9962.88}, {"text": "many of our divisions are empowered through different provincial legislation and regulations and some recent changes", "start": 9962.88, "end": 9969.2}, {"text": "by The Province are impacting Service delivery so we have to take that into account when we're doing our budget as", "start": 9969.2, "end": 9975.56}, {"text": "the city continues to grow managing that growth by keeping Pace with servicing demands has been challenging um as", "start": 9975.56, "end": 9982.92}, {"text": "there's the need to keep up and and renew infrastructure and build more capacity as well as as we grow and", "start": 9982.92, "end": 9988.84}, {"text": "densify there's more human animal conflict in communities and that's causing some concerns in", "start": 9988.84, "end": 9994.8}, {"text": "MLS uh another challenge that we face um in infrastructure Services is the fact", "start": 9994.8, "end": 10000.24}, {"text": "that we do a lot of procurement we buy a lot of things um and services and supplies and and they support our", "start": 10000.24, "end": 10006.8}, {"text": "operating and capital programs well many of those products that we purchase are subject to Market volatility and", "start": 10006.8, "end": 10013.16}, {"text": "inflation not only in Canada but also on the global global markets and given the", "start": 10013.16, "end": 10019.479}, {"text": "technical nature of some of the positions that we have in in certain divisions uh it has been challenging to", "start": 10019.479, "end": 10025.2}, {"text": "find some uh some uh of our staff such as Engineers or specialized trades uh", "start": 10025.2, "end": 10031.16}, {"text": "the labor pool can be very competitive right now in in this part of of Ontario", "start": 10031.16, "end": 10036.6}, {"text": "um but also the labor pool can be small for certain job classifications which makes it challenging and finally", "start": 10036.6, "end": 10043.479}, {"text": "responding to increased climate related emergency incidents impact our service delivery particularly in Toronto", "start": 10043.479, "end": 10050.52}, {"text": "Emergency Management as as they get ready to respond to more and more emergencies as well as in transportation", "start": 10050.52, "end": 10056.52}, {"text": "services and Toronto water so if we go down to how are we addressing some of", "start": 10056.52, "end": 10061.56}, {"text": "those issues um well in uh 2025 there's a need to strengthen our Capital", "start": 10061.56, "end": 10067.64}, {"text": "coordination so I mentioned mentioned that was one of the challenges so last year we created the uh strategic Capital", "start": 10067.64, "end": 10073.6}, {"text": "coordination office we will continue to improve that group and put processes in place to ramp up as they will be", "start": 10073.6, "end": 10080.439}, {"text": "instrumental in supporting our Capital delivery program we're also working to identify further efficiencies in", "start": 10080.439, "end": 10086.92}, {"text": "delivering the capital program uh being led by engineering and Construction Services Division um and they are", "start": 10086.92, "end": 10093.96}, {"text": "working in consultation with the programming divisions with purchasing and legal Serv", "start": 10093.96, "end": 10099.64}, {"text": "and they're reviewing methods and ways to deliver Capital differently and and a report will be coming back to committee", "start": 10099.64, "end": 10105.84}, {"text": "and Council in 2025 we're also continuing to expand our congestion management tools and this", "start": 10105.84, "end": 10112.52}, {"text": "budget provides an additional 25 traffic agents which brings our total staff complement to 100 now U Municipal", "start": 10112.52, "end": 10120.8}, {"text": "licensing and standards continues to implement a multi-tenant housing regulatory framework making changes to", "start": 10120.8, "end": 10127.12}, {"text": "the short-term rental bylaw and also looking at Community nuisance and noise issues and tenant issues uh they always", "start": 10127.12, "end": 10134.12}, {"text": "have lots of work to do and we'll continue to do that in 2025 um each division has several", "start": 10134.12, "end": 10141.16}, {"text": "digital first strategy initiatives underway and we need to implement U that", "start": 10141.16, "end": 10146.2}, {"text": "work not only to be more efficient but also to improve our ability to communicate and keep residents informed", "start": 10146.2, "end": 10153.68}, {"text": "we need this new technology in place to achieve our overall objective of finding efficiency gencies while improving", "start": 10153.68, "end": 10160.239}, {"text": "customer service and our ability to respond quickly in 2025 Solid Waste", "start": 10160.239, "end": 10165.68}, {"text": "Management will continue to work on operational changes to optimize collection and transfer station services", "start": 10165.68, "end": 10172.239}, {"text": "in response to impacts from the transition to the blue box extended producer Responsibility program so", "start": 10172.239, "end": 10177.88}, {"text": "that's another big challenge um and and Matt and his team are addressing that in", "start": 10177.88, "end": 10183.08}, {"text": "2025 uh Toronto Emergency Management will start a program to engage and communicate with res resents and how to", "start": 10183.08, "end": 10190.12}, {"text": "better protect themselves in preparing for emergency responses so that's going to be kicked off in 2025 so if we get", "start": 10190.12, "end": 10197.04}, {"text": "into now some of the specific numbers again as we mentioned before $2.9 billion uh is the gross uh budget when", "start": 10197.04, "end": 10205.359}, {"text": "you look at the breakdown um 72% of that is rate supported and that's between", "start": 10205.359, "end": 10211.6}, {"text": "tonal water and solid waste so zero Reliance on property tax fully funded from different revenue streams of the", "start": 10211.6, "end": 10219.319}, {"text": "component that is relying on property tax the 791 million or 28% of that total", "start": 10219.319, "end": 10225.439}, {"text": "if we drill down go go to the next slide um when we look at that here's the", "start": 10225.439, "end": 10230.6}, {"text": "breakdown um when we look at uh the impact to the property tax it is", "start": 10230.6, "end": 10236.52}, {"text": "primarily transportation services that has the largest impact uh for the need and you can see that green bar um that's", "start": 10236.52, "end": 10243.72}, {"text": "the Reliance on property tax um the the yellow or orange bar sorry", "start": 10243.72, "end": 10249.16}, {"text": "um is um the total gross that they need so they have other revenue and funding", "start": 10249.16, "end": 10254.6}, {"text": "sources as well um so some of the big things that uh they're working on um", "start": 10254.6, "end": 10260.76}, {"text": "we've got on the slide I'm not going to read the points you can you can read them but they are um what we're trying", "start": 10260.76, "end": 10266.72}, {"text": "to do is put money into transportation to address the priorities that Council has given them over the last couple", "start": 10266.72, "end": 10273.52}, {"text": "years so if we go to the next slide um you here's the funding ources sale of", "start": 10273.52, "end": 10279.6}, {"text": "water is the largest one of course 1.4 billion um total revenue for Toronto", "start": 10279.6, "end": 10285.439}, {"text": "water is 1.6 so we collect another couple hundred million from other sources um and that's under the user fee", "start": 10285.439, "end": 10292.439}, {"text": "category property tax as you can see is only 11.9% in this area um so we've done a a", "start": 10292.439, "end": 10300.479}, {"text": "good job of trying to find other revenue streams uh taking advantage of uh", "start": 10300.479, "end": 10305.84}, {"text": "council's policies for user fees uh develop robust programs to review those", "start": 10305.84, "end": 10312}, {"text": "and annually they were reviewed by the division heads to try to maximize revenue from other sources to minimize", "start": 10312, "end": 10317.68}, {"text": "the impact on the property tax next slide so when we look at this so this is", "start": 10317.68, "end": 10324.239}, {"text": "the um this is the key slide I would say so the the objective given to the", "start": 10324.239, "end": 10329.64}, {"text": "division EDS to see if they could come in at zero and all the divisions were able to accomplish it except for", "start": 10329.64, "end": 10336.56}, {"text": "transportation and that's because they had had to take on uh a lot of new programs um that that were directed by", "start": 10336.56, "end": 10343.479}, {"text": "Council and we needed to make sure that we were properly funding those so that is in this budget right now and there's", "start": 10343.479, "end": 10349.72}, {"text": "been a lot of adjustments that um if you want to get into the details Barbara I'm sure we be happy to explain to you um", "start": 10349.72, "end": 10357.16}, {"text": "how she's plugged some of the the gaps that she had in her budget we've showed you Bel oh sorry just before you leave", "start": 10357.16, "end": 10363}, {"text": "that we showed you below the line on the rate programs because there was an interim rate increase of 3.7 5% that", "start": 10363, "end": 10369.399}, {"text": "Council approved in December for the raid programs that was primarily driving the capital programs so if you look at", "start": 10369.399, "end": 10375.88}, {"text": "the percentage increase on the capital contributions Solid Waste year-over-year increases 12% for Capital TR Waters is", "start": 10375.88, "end": 10383.6}, {"text": "5.4% even though it was only a 3.75% rate increase so we were able to move", "start": 10383.6, "end": 10388.76}, {"text": "money around and maximize our Capital contributions next slide so if we get", "start": 10388.76, "end": 10394.56}, {"text": "into the capital program why do we have such a large Capital program program because we have such a large asset base", "start": 10394.56, "end": 10401.319}, {"text": "$129 billion worth of assets within infrastructure Services TR water alone", "start": 10401.319, "end": 10407.239}, {"text": "has over $90 billion worth of assets next slide transportation services has", "start": 10407.239, "end": 10412.76}, {"text": "$37 billion worth of assets um I believe that that still includes the gardener", "start": 10412.76, "end": 10419.88}, {"text": "and that's still to come out um yes so that will drop once the upload finally", "start": 10419.88, "end": 10425.479}, {"text": "happens um On Solid Waste Management Services is it's around a billion dollars worth of", "start": 10425.479, "end": 10431.92}, {"text": "assets um so where does the money come from vast majority of uh the money is", "start": 10431.92, "end": 10438.84}, {"text": "coming from in Toronto water it's uh cash from uh the revenue so in-year", "start": 10438.84, "end": 10445.239}, {"text": "Capital contribution and a draw from Reserve as required in solid waste uh", "start": 10445.239, "end": 10451.76}, {"text": "they also have in your Capital contribution um but they also have some", "start": 10451.76, "end": 10456.96}, {"text": "um recoverable debt uh funding for their Capital programs all the other divisions", "start": 10456.96, "end": 10462.279}, {"text": "have a combination smaller combination of in-year capital with uh thatb we also", "start": 10462.279, "end": 10468.6}, {"text": "because we are doing growth related projects draw from the development charges so we we take funding from those", "start": 10468.6, "end": 10475.279}, {"text": "reserves um in addition there is some money from the provincial and federal governments primarily the disaster", "start": 10475.279, "end": 10482.04}, {"text": "mitigation assistant fund where we have some monies coming to us o over uh the next 10 years next slide um so here's a", "start": 10482.04, "end": 10491.399}, {"text": "breakdown of some some of the asset classes so underground infrastructure plant facilities roads Bridges I'll let", "start": 10491.399, "end": 10498.6}, {"text": "you look at those if you have questions uh next slide um and so here's the again", "start": 10498.6, "end": 10505.68}, {"text": "the breakdown by uh the divisions Toronto Water by far is the the largest", "start": 10505.68, "end": 10510.8}, {"text": "um in in capital needs over 10 years 17.7 billion program over 10 years with", "start": 10510.8, "end": 10517.359}, {"text": "Transportation at at uh at $6 billion uh Solid Waste is growing but they're", "start": 10517.359, "end": 10523.16}, {"text": "back-ended as they are dealing with some Capital needs in the longer term uh next", "start": 10523.16, "end": 10529.04}, {"text": "slide so what is the primary uh focus with our Capital programs over 50% of", "start": 10529.04, "end": 10536.239}, {"text": "our programs is for state of good repair funding that is a priority and we continually fund that that having said", "start": 10536.239, "end": 10543}, {"text": "that we do still have some challenges so this slide here shows transportation state of good repair backlog and even", "start": 10543, "end": 10550.8}, {"text": "though we try to put more money in state of good repair for transportation um they are still falling further behind", "start": 10550.8, "end": 10557.479}, {"text": "and and that backlog will continue to grow under this present financing model", "start": 10557.479, "end": 10562.76}, {"text": "on the next slide this is Toronto Waters uh program where we've been able to", "start": 10562.76, "end": 10568}, {"text": "increase the funding for state of good repair over time and we've been uh reducing that backlog over time and", "start": 10568, "end": 10575.239}, {"text": "moving it down to the level that it should be at about a one or one between 1 to 1.2% should be um what", "start": 10575.239, "end": 10583.04}, {"text": "you've been hitting that means you're replacing the assets as they age appropriately okay so next slide that's", "start": 10583.04, "end": 10590.319}, {"text": "it that's it I did it as fast as I could tried to highlight the important numbers all right you love that you're GNA have", "start": 10590.319, "end": 10596.8}, {"text": "those two minutes back what what are we going to do with these extra minute and a half go for lunch okay so uh let me just", "start": 10596.8, "end": 10605.279}, {"text": "as you're going out the door so in case you want to look at briefing notes over the lunch if you're that big a nerd it's", "start": 10605.279, "end": 10611.319}, {"text": "we're going to go in the order of Tron of water then Solid Waste then uh engineering uh Municipal licensing", "start": 10611.319, "end": 10617.399}, {"text": "standards ppf and Tron Emergency Management Transit expansion transportation services has the grand", "start": 10617.399, "end": 10623.84}, {"text": "finale of this uh cluster just so you know uh in what order to take a look at", "start": 10623.84, "end": 10628.92}, {"text": "things okay can you just confirm what time we reconvene uh 130 yeah yeah thank", "start": 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"start": 14652.72, "end": 14655.72}, {"text": "e", "start": 14682.64, "end": 14685.64}, {"text": "e", "start": 14712.64, "end": 14715.64}, {"text": "e e", "start": 14742.64, "end": 14746.64}, {"text": "councelor Moy councel Moy is the hero means we can", "start": 14780.439, "end": 14785.318}, {"text": "start okay everyone we do and here's councelor changen now so we have more than Quorum I'm going to call our", "start": 14791.399, "end": 14798.239}, {"text": "meeting uh back to order and uh as you will recall we're we're going to start", "start": 14798.239, "end": 14803.76}, {"text": "straight into divisions and we're going to start with Toronto", "start": 14803.76, "end": 14808.84}, {"text": "water uh any questions from non-members first uh councelor nunziata councelor", "start": 14808.84, "end": 14815.359}, {"text": "Johnson uh point of order point of order sorry uh one second a point of", "start": 14815.359, "end": 14822.92}, {"text": "order councelor Mo you had a point of order I did have a question for", "start": 14822.92, "end": 14830.12}, {"text": "um sorry was my notes for the for the acting city manager that", "start": 14830.12, "end": 14837.08}, {"text": "was here are you still here okay oh what you wanted to ask on", "start": 14837.08, "end": 14842.76}, {"text": "the the presentation before lunch I did I did is this where did it go here come the trick questions for Mr", "start": 14842.76, "end": 14849.6}, {"text": "djon if he can otherwise uh I'm sure we'll see uh Mr Johnson with his cast in", "start": 14849.6, "end": 14856.279}, {"text": "a day or two like clarification on ask sorry uh we're we're we're the", "start": 14856.279, "end": 14862.8}, {"text": "meeting's back to order now councelor Chang so if we could keep it down thank you we ask", "start": 14862.8, "end": 14868.119}, {"text": "questions uh well on a point of order we are going to Toronto water but councelor Moy has just asked me I'm I'm repeating", "start": 14868.119, "end": 14875.199}, {"text": "it because people there was a lot of chatter going on has asked if you can just ask one question on the", "start": 14875.199, "end": 14880.399}, {"text": "presentation and then we're going to get right into Toronto water yeah okay yeah yeah thank you you thank you um", "start": 14880.399, "end": 14889}, {"text": "so under infrastructure Services I see Transit expansion is listed there and so", "start": 14889, "end": 14895.8}, {"text": "I also know that TTC has received a 15% increase in their budget this year as", "start": 14895.8, "end": 14902.56}, {"text": "well um so why is that not under the TTC", "start": 14902.56, "end": 14907.84}, {"text": "why is it here under infrastructure Services Derek Toyo who's in charge of", "start": 14907.84, "end": 14914.68}, {"text": "Transit expansion to answer through the through the chair um sorry through the chair Transit expansion is its own", "start": 14914.68, "end": 14921.439}, {"text": "distinct division within the city of Toronto as it says in the report our responsibility is to provide the the", "start": 14921.439, "end": 14928.279}, {"text": "support and the uh advice to the to the city uh and to city council we're a", "start": 14928.279, "end": 14933.8}, {"text": "separate division we're not the TTC so you don't so does your do you for", "start": 14933.8, "end": 14940.199}, {"text": "example put out put down TTC tracks no okay Madam chair just if I can", "start": 14940.199, "end": 14946.6}, {"text": "elaborate on the yeah the Mandate is is to help coordinate all the transit projects that are going on within the", "start": 14946.6, "end": 14953.04}, {"text": "city whether it is Transit that's being led by Metro Links or TTC um there's so", "start": 14953.04, "end": 14959.439}, {"text": "much work going on in the city there was a need to have a point within infrastructure Services that's solely", "start": 14959.439, "end": 14965.6}, {"text": "focused on helping expedite Transit projects and that led to the creation of the transit expansion office so that's", "start": 14965.6, "end": 14972.72}, {"text": "why it's a it's a policy and coordination shop okay thank you they", "start": 14972.72, "end": 14978.04}, {"text": "they don't they don't do the state of good repair program is the only thing yeah okay okay so we're going to", "start": 14978.04, "end": 14984.88}, {"text": "okay okay so like we're going back to presentation multidivisional but it'll stop me from asking it over and over", "start": 14984.88, "end": 14990.6}, {"text": "again okay um so ECS um specifically does talk about the transfer of staff to", "start": 14990.6, "end": 14995.72}, {"text": "development and growth um so my question is what other of the service sectors are", "start": 14995.72, "end": 15001}, {"text": "moving people because I didn't see that with transportation and when will that be reflected in the", "start": 15001, "end": 15008.52}, {"text": "budget so through the chair counselor uh ECS and transportation services both had", "start": 15008.52, "end": 15013.88}, {"text": "units that transferred to development and gr Services development review division for reporting purposes they are", "start": 15013.88, "end": 15019.68}, {"text": "in place and Reporting through to vesa as the executive director but the budgets and the complement realigned", "start": 15019.68, "end": 15025.6}, {"text": "will come through in year 2025 to realign all of those so it's already been subtracted from these budgets and", "start": 15025.6, "end": 15032.199}, {"text": "added to No it's it's in transportation and ECS contain those stuff in the budget because it was too late almost", "start": 15032.199, "end": 15038.08}, {"text": "like the partk conversation earlier so next year we'll see that reflected in the full staff in D dng will be", "start": 15038.08, "end": 15045.279}, {"text": "reflected there and those costs there as well correct okay thank you you're welcome thank you for that okay so we", "start": 15045.279, "end": 15053.199}, {"text": "can we we're starting Toronto water okay councelor NAD you want to go first yes", "start": 15053.199, "end": 15059.6}, {"text": "okay so to Lou first of all rockcliff uh we called it hurricane", "start": 15059.6, "end": 15065.199}, {"text": "Francis Rick remember one one year um so what's um um um What's happen in with", "start": 15065.199, "end": 15074.6}, {"text": "the project uh in rockliffe uh we did receive $150 million from the federal", "start": 15074.6, "end": 15080.88}, {"text": "government so can you give me the status on when we're starting it um because this has", "start": 15080.88, "end": 15087.319}, {"text": "been going on for the last 10 15 years okay uh I I will I will talk about what", "start": 15087.319, "end": 15092.8}, {"text": "we have in the Toronto water budget then I'll ask um Barbara gray um or jacine to", "start": 15092.8, "end": 15098.92}, {"text": "answer the specifics of where where we're at in the status of design because the bridges have to go first so there's", "start": 15098.92, "end": 15105.279}, {"text": "a series of capital projects that have to be built in rockliffe bridges uh basement flooding work and new channel", "start": 15105.279, "end": 15111.96}, {"text": "works so in the Toronto water budget we've got the city portion to fund the", "start": 15111.96, "end": 15117.84}, {"text": "uh the channel works for the trca to to get the DMF funding the which we did as", "start": 15117.84, "end": 15124.64}, {"text": "well we've got funding for the Toronto Waterworks which follows all the other works we've got about $330 million", "start": 15124.64, "end": 15131.96}, {"text": "allocated in the 10year program for those two components the bridges are on", "start": 15131.96, "end": 15137.279}, {"text": "Transportation side so maybe Barbara if I get you to or jacine to give an update on where we're at with the work yes so", "start": 15137.279, "end": 15144.52}, {"text": "the 150 million that we received from the federal government is that going to Bridges or to because we just received", "start": 15144.52, "end": 15151.119}, {"text": "that funding the CH it is actually being split between a couple of of the", "start": 15151.119, "end": 15157.56}, {"text": "projects so toron water's getting um some of that contribution and transportation's getting some of that", "start": 15157.56, "end": 15162.8}, {"text": "contri ution so if you want to give a status update of where you at jacn has SP 20 years absolutely councel we um are", "start": 15162.8, "end": 15170}, {"text": "working very closely with trca and with Toronto water as a strategic Capital coordination project uh on that", "start": 15170, "end": 15176.199}, {"text": "portfolio as well and the status update is that the RFP for the design and", "start": 15176.199, "end": 15182.199}, {"text": "construction administration of the first of the bridges with Jane Street um is", "start": 15182.199, "end": 15187.92}, {"text": "was awarded in late 2024 and we anticipate construction to start in 26 or early 27 so we're underway with", "start": 15187.92, "end": 15194.479}, {"text": "design of of that massive Bridge replacement so at what point should we get back to the residents that been", "start": 15194.479, "end": 15200.04}, {"text": "waiting all these years just to give them an update that we are we actually doing the work and and and you know that", "start": 15200.04, "end": 15207.239}, {"text": "we received the funding from the federal government we we need to give them an update we just can't keep them you know", "start": 15207.239, "end": 15213}, {"text": "waiting we're happy to work with your office TRC and Tron water to update on the status of of each so we'll Havey to", "start": 15213, "end": 15219.199}, {"text": "connect with you offline okay and then I have other questions for transportation n if I can just interject because it is", "start": 15219.199, "end": 15225.56}, {"text": "split between two divisions if you wanted to prepare a briefing note request on it so you have something on", "start": 15225.56, "end": 15230.88}, {"text": "paper I'd be happy to move it on your behalf if you could please because as you know uh this has been going on for", "start": 15230.88, "end": 15236.6}, {"text": "years and you know like and I work so hard to get the 150 million from the", "start": 15236.6, "end": 15242.04}, {"text": "federal government and so you know people are waiting for something to happen they have that P one page be so", "start": 15242.04, "end": 15249.6}, {"text": "it is a complicated set of projects be easier to I know and and the mayor did talk at one", "start": 15249.6, "end": 15256.84}, {"text": "point what we should do with those 200 homes right so uh so to to Lou um the uh the", "start": 15256.84, "end": 15264.8}, {"text": "money for and I know we sent all the applications to all those residents that were flooded the money for the rebate", "start": 15264.8, "end": 15271.439}, {"text": "that we're giving them the 7500 is that included in your budget yes it's in it's in our capital account for basement", "start": 15271.439, "end": 15278.239}, {"text": "flooding protection so the funding is in place for that the funding is in place for once all the applications have been", "start": 15278.239, "end": 15284.04}, {"text": "submitted into you right that's correct okay I just want to make sure that because they're they're all filling out", "start": 15284.04, "end": 15289.159}, {"text": "their applications we don't want to get back to them and say we don't have money no no that that the funding is in place", "start": 15289.159, "end": 15294.439}, {"text": "it's a matter of processing the applications and and going through the adjustment process okay thank", "start": 15294.439, "end": 15300.399}, {"text": "you okay um so uh actually I I see uh councelor chernos lnn on Virtual", "start": 15300.399, "end": 15307.68}, {"text": "councelor attel slnn we're doing questions on Toronto water right now did you have any questions of Toronto Waters", "start": 15307.68, "end": 15314.119}, {"text": "budget okay oh I'm okay but thank you I'm in and out uh in between meetings so", "start": 15314.119, "end": 15319.479}, {"text": "appreciate do I have any other virtual attendees okay not seeing any okay so", "start": 15319.479, "end": 15324.76}, {"text": "we're we're coming inside committee then um uh questions on Toronto", "start": 15324.76, "end": 15330.8}, {"text": "water councelor changen she said just one but she said it quietly", "start": 15330.8, "end": 15336.279}, {"text": "so um thank you through the chair just uh about the storm water charge that", "start": 15336.279, "end": 15342}, {"text": "then got sold as a storm water tax that then created an upare in the city but we", "start": 15342, "end": 15347.84}, {"text": "know that good policy can incentivize people to make good decisions uh that", "start": 15347.84, "end": 15353.76}, {"text": "can prevent the flooding that we see on an increasing basis so just wondering in", "start": 15353.76, "end": 15358.96}, {"text": "this budget um what where does that fit in is it still being Revisited and is", "start": 15358.96, "end": 15365.56}, {"text": "there a pathway towards creating that um", "start": 15365.56, "end": 15370.8}, {"text": "program or bringing it back in a new way that won't get misconstrued so so Madam chair after the", "start": 15370.8, "end": 15379.119}, {"text": "storms that we had this summer council did move a series of of uh motions", "start": 15379.119, "end": 15384.88}, {"text": "giving us direction to go away and look at U doing some uh further consultation and work specifically looking at storm", "start": 15384.88, "end": 15392.319}, {"text": "water incentives uh looking at some issues on impervious pavement um looking at", "start": 15392.319, "end": 15399.52}, {"text": "Green programs um and and and having us report back so we did that consultation", "start": 15399.52, "end": 15406.119}, {"text": "uh and we did that in in coordination with the commercial parking Levy that we needed to go talk about both issues and", "start": 15406.119, "end": 15413}, {"text": "we also did it with the um the energy environment and for the got forry now in", "start": 15413, "end": 15420.399}, {"text": "them we we we did that work together we are reporting back on that um in this", "start": 15420.399, "end": 15426.399}, {"text": "upcoming executive committee and so staff recommendations you will see uh there so with respect to budget", "start": 15426.399, "end": 15433.52}, {"text": "Provisions we've made some budget Provisions for uh the recommendations for incentives that", "start": 15433.52, "end": 15440.92}, {"text": "you'll find in that report so we made certain allocations in this budget should Council adopt the recommendations", "start": 15440.92, "end": 15446.96}, {"text": "you're about to see um we do have to report back on the programs with respect to the broader issue of storm water", "start": 15446.96, "end": 15453.159}, {"text": "charge um we did not have direction to do that full consultation um and so uh", "start": 15453.159, "end": 15459.72}, {"text": "we do not have anything in the budget with respect to implementing a program like that and I just want to say kudos", "start": 15459.72, "end": 15466.76}, {"text": "to the you know continual uh drops in water main brakes I think you guys are", "start": 15466.76, "end": 15473.119}, {"text": "doing a fantastic job and that should be highlighted in our city so so if I could just a quick plug there yeah sure there", "start": 15473.119, "end": 15480}, {"text": "is there is the benefit of a long-term sustained state of good repair program", "start": 15480, "end": 15485.72}, {"text": "it takes many years to get there but if you if you build it and stick to it you", "start": 15485.72, "end": 15490.92}, {"text": "do see the results it just takes a while I'm sure that Barbara gray is jealous of", "start": 15490.92, "end": 15495.96}, {"text": "the funding for her thank you okay thank you councelor Chang", "start": 15495.96, "end": 15502.399}, {"text": "councelor Morley we're on Toronto water do you have Toronto water questions no okay councelor", "start": 15502.399, "end": 15508.72}, {"text": "perks o there you go okay councelor councelor Melby that's", "start": 15508.72, "end": 15515.52}, {"text": "it okay that's it for Toronto water questions I'm not sure it'll be the same in Council but there you go", "start": 15515.52, "end": 15523.64}, {"text": "okay uh Solid Waste Management is next oh there they", "start": 15523.64, "end": 15529.84}, {"text": "are afternoon uh okay so Solid Waste Management Services uh councelor", "start": 15537.52, "end": 15545.438}, {"text": "nunziata you may absolutely so at the last Council me I think it was the last", "start": 15547.479, "end": 15553.92}, {"text": "Council me we talked about increasing the fees for the for the bins the yeah", "start": 15553.92, "end": 15559.92}, {"text": "so and I know I I did about it so what we want to do is we want to encourage residents to get the smaller bin correct", "start": 15559.92, "end": 15567.96}, {"text": "rather than use the bigger bin and a lot of them are throwing everything in the bigger bin so it are we looking at a way", "start": 15567.96, "end": 15576.08}, {"text": "that we could um get the message out to Residents that you know to encourage", "start": 15576.08, "end": 15581.92}, {"text": "them to use the smaller bin um and not increase that additional fee that you", "start": 15581.92, "end": 15587.439}, {"text": "had for the smaller bins uh through the chair yes counselor we are um in this", "start": 15587.439, "end": 15593.56}, {"text": "year's uh public education um and marketing campaigns there will be uh a", "start": 15593.56, "end": 15599.479}, {"text": "piece on reducing the size of your bin and reducing the cost of waste for uh", "start": 15599.479, "end": 15604.92}, {"text": "the homeowners okay so that that would be you'll be doing that this year absolutely but are we still going to be", "start": 15604.92, "end": 15610.6}, {"text": "giving them that the small bins that increase through the the chair yes", "start": 15610.6, "end": 15615.96}, {"text": "that's part of the rate increase program but again if you're moving from a medium bin or a large bin down to a small bin", "start": 15615.96, "end": 15622.319}, {"text": "there's substantial savings there so so to encourage and give incentive to", "start": 15622.319, "end": 15627.8}, {"text": "homeowners why that increase that you have for the smaller bins why don't you just pass it on to the large", "start": 15627.8, "end": 15633.84}, {"text": "bins through the the chair um that would be uh the direction of council and and", "start": 15633.84, "end": 15639.04}, {"text": "we could uh accommodate that if directed cuz that would be incentive and people would would get the smaller bin if we", "start": 15639.04, "end": 15646.439}, {"text": "want to promote that okay thank you right uh but but just to note we have", "start": 15646.439, "end": 15652.8}, {"text": "adopted this rate now or previously yeah but I brought it up at Council I brought up at Council and it was suggested that", "start": 15652.8, "end": 15659.84}, {"text": "I bring it up when we do the budget oh that's interesting ah", "start": 15659.84, "end": 15667.72}, {"text": "okay okay um uh questions uh I have some outside committee members councelor", "start": 15667.72, "end": 15673.439}, {"text": "chernos ly did you have any Solid Waste questions I don't think so uh councelor", "start": 15673.439, "end": 15679.159}, {"text": "Morley before I leave virtual do you have questions on solid ways okay go", "start": 15679.159, "end": 15685.521}, {"text": "ahead um I just wanted to probe a little bit about the extended producer responsibility um program that is rolled", "start": 15688.199, "end": 15696.239}, {"text": "up from the province and can you just highlight for us what investments in this budget and what uh approaches we", "start": 15696.239, "end": 15702.72}, {"text": "are looking at to um align with with that new", "start": 15702.72, "end": 15708.08}, {"text": "process sure um through the chair in this budget it's really status quo uh", "start": 15708.08, "end": 15714.56}, {"text": "the city will continue to collect uh All Recycling and move that recycling", "start": 15714.56, "end": 15720.6}, {"text": "through our Transfer Station Network on behalf of circular materials the producer uh we do get full cost recovery", "start": 15720.6, "end": 15728.88}, {"text": "uh from circular materials to do that work and and over the next year we will", "start": 15728.88, "end": 15734.159}, {"text": "be planning a number of public education campaigns uh to inform residents that as", "start": 15734.159, "end": 15739.84}, {"text": "of 2026 uh the city will no longer be collecting be responsible for collecting", "start": 15739.84, "end": 15745.399}, {"text": "or collecting uh the recycling at at the curb so that's within our public", "start": 15745.399, "end": 15750.84}, {"text": "education budget for this year as well cost recovery is always good words", "start": 15750.84, "end": 15757.239}, {"text": "to hear at budget time thank you so much those are all my questions okay thank you um take it in counter Moy yeah thank", "start": 15757.239, "end": 15764.64}, {"text": "you and three Madam speaker so I've been told that your division is is responsible for cleaning our laneways uh", "start": 15764.64, "end": 15772.239}, {"text": "whereas transportation services is responsible for cleaning roads and sidewalks is that", "start": 15772.239, "end": 15778.479}, {"text": "true through the chair yes we do clean uh laneways in and around the urban core", "start": 15778.479, "end": 15783.68}, {"text": "yes okay so then shouldn't you also have targets and metrics for regular laneway", "start": 15783.68, "end": 15788.84}, {"text": "cleaning uh I don't see that in your submission through the yes we do uh we", "start": 15788.84, "end": 15793.92}, {"text": "have targets and and service standards for laneways uh with our our crews and", "start": 15793.92, "end": 15799.52}, {"text": "we can get you further information through a briefing note if if requested that be greatly appreciated the request", "start": 15799.52, "end": 15805.68}, {"text": "in for that and also how does this budget Advance the city's goals for a", "start": 15805.68, "end": 15810.96}, {"text": "circular economy are there new or enhanced programs uh for reuse or repair", "start": 15810.96, "end": 15817.239}, {"text": "initiatives so through the chair 2 uh committee um in uh 202 24 the circular", "start": 15817.239, "end": 15823.76}, {"text": "economy group within Solid Waste was realigned to energy and climate as that", "start": 15823.76, "end": 15829}, {"text": "work is more broad than just the solid waste division uh so James can uh", "start": 15829, "end": 15834.72}, {"text": "address that or him and I can discuss that with you offline but we do support with our existing budget in solid waste", "start": 15834.72, "end": 15841.479}, {"text": "a number of community uh repair hubs uh single use reduction strategies and then", "start": 15841.479, "end": 15847.119}, {"text": "again on um the energy and climate front this year sorry in 2024", "start": 15847.119, "end": 15853.439}, {"text": "our uh disco Organics facility came online and is producing renewable", "start": 15853.439, "end": 15858.72}, {"text": "natural gas and with both of our Organics facilities now producing renewable natural gas uh the city is", "start": 15858.72, "end": 15865.08}, {"text": "able to decarbonize the natural gas that's used around 10% so again looking at that circularity on a grander piece", "start": 15865.08, "end": 15872.64}, {"text": "from a major infrastructure and then uh using that within All City buildings", "start": 15872.64, "end": 15878.68}, {"text": "that and Fleet that that use natural gas great thank you okay and uh I'm going to inject because", "start": 15878.68, "end": 15886.08}, {"text": "the CFO just uh uh pointed me in a direction that that you might find useful um I I was kind of frustrated", "start": 15886.08, "end": 15893.72}, {"text": "that the service level standards aren't there at the back of each analyst notes they are in the system on the city", "start": 15893.72, "end": 15899.159}, {"text": "budget page great search engine this year just alphabetically go in and look for the division but you can also", "start": 15899.159, "end": 15905.08}, {"text": "briefing notes from the same surf engine search engine if you type in briefing note service levels they're all in one", "start": 15905.08, "end": 15911.68}, {"text": "briefing note all the service levels of all the divisions they're there and your your staff can do the backstroke through", "start": 15911.68, "end": 15919}, {"text": "them yeah okay um questions of solid waste councelor", "start": 15919, "end": 15925.72}, {"text": "Jen thank you through the chair just wondering about the transition uh", "start": 15925.72, "end": 15930.96}, {"text": "towards the The Province up provincial upload of recycling uh is the cost of", "start": 15930.96, "end": 15937.239}, {"text": "transition covered by The Province through the speaker", "start": 15937.239, "end": 15942.96}, {"text": "um the the cost in terms of uh education is being provided by circular materials", "start": 15942.96, "end": 15950.92}, {"text": "um and the cost of completing all the work that we're currently doing curbside is covered through cost recovery uh plus", "start": 15950.92, "end": 15958.439}, {"text": "a slight margin for the city uh to to cover off any of those auxiliary costs so in in in you know uh it's full cost", "start": 15958.439, "end": 15966.64}, {"text": "recovery and do we have Clarity yet about sticker no sticker new Bins old", "start": 15966.64, "end": 15971.88}, {"text": "bins because then we'll need a plan to get rid of bins if and that might all have to happen in not too long from now", "start": 15971.88, "end": 15979.239}, {"text": "so through through the chair um the direction that was provided by Council", "start": 15979.239, "end": 15984.76}, {"text": "was in camera Direction so I can't speak to the specifics of that all I can say", "start": 15984.76, "end": 15989.88}, {"text": "is that we have met council's Direction and we are just waiting for circular economy to sign off on that contract um", "start": 15989.88, "end": 15998.119}, {"text": "and once that's signed off we can provide uh additional public details or I can brief you offline but we have met", "start": 15998.119, "end": 16004.84}, {"text": "all the requirements given to us by Council and what is the Staffing headcount that is doing recycling in the", "start": 16004.84, "end": 16011.119}, {"text": "city right now so right now we are looking at approximately 55 uh positions", "start": 16011.119, "end": 16017.359}, {"text": "that do curbside collection on on Recycling and part of the strategy that", "start": 16017.359, "end": 16024.119}, {"text": "was endorsed by council is that there will be no job losses for those individuals uh there will potentially be", "start": 16024.119, "end": 16031.52}, {"text": "position loss Es as we move forward but this year as as outlined in um in the", "start": 16031.52, "end": 16037.96}, {"text": "budget there are a couple key pieces of a policy that we brought forward to Council in terms of uh looking at", "start": 16037.96, "end": 16044.399}, {"text": "District 2 uh potentially bringing that work in or at least a path to bring that in uh looking at the the litter", "start": 16044.399, "end": 16051.68}, {"text": "collection and uh and operations and potentially bringing some of that work in as well to help mitigate those", "start": 16051.68, "end": 16057.72}, {"text": "positions uh but in general uh we we'll be back to council uh in Q2 of this year", "start": 16057.72, "end": 16063.84}, {"text": "to to seek uh Direction on on those policy pieces so the people currently doing recycling won't likely then be", "start": 16063.84, "end": 16070.68}, {"text": "hired by gfl to continue doing it they will be redeployed within our city and", "start": 16070.68, "end": 16076.64}, {"text": "other roles to the chair uh to to committee so", "start": 16076.64, "end": 16081.96}, {"text": "there's a couple U strategies that we're using so one is through normal retirement and attrition we won't fill", "start": 16081.96, "end": 16088.439}, {"text": "those positions permanently uh they could be temporary hires uh and right", "start": 16088.439, "end": 16093.6}, {"text": "now we have around a 20% vacancy rate in collections just with the normal churn", "start": 16093.6, "end": 16099.84}, {"text": "so we're not looking at uh the reductions of Staff just those positions and if there was uh by Chance the a", "start": 16099.84, "end": 16108.399}, {"text": "staff that would have been impacted we will absorb them into our normal operations within Solid Waste can you uh", "start": 16108.399, "end": 16115.239}, {"text": "just speak a little bit about the financials around um landfill Gap usage so are we", "start": 16115.239, "end": 16124.279}, {"text": "saving money is it cost us money to build the infrastructure to be able to use that and is it going to result in a", "start": 16124.279, "end": 16130.279}, {"text": "sustainable source of energy so there's a a couple fronts to that um so our", "start": 16130.279, "end": 16136.56}, {"text": "renewable natural gas program is both at our Organics facilities and right now", "start": 16136.56, "end": 16142.68}, {"text": "all of the renewable natural gas uh is being used by the city like I mentioned so it's it's able to decarbonize", "start": 16142.68, "end": 16148.8}, {"text": "approximately 10% of the natural gas and that uh cost is being spread or distributed", "start": 16148.8, "end": 16155.72}, {"text": "over all divisions that use natural gas and we're looking at around 80 to 85", "start": 16155.72, "end": 16160.76}, {"text": "cents per cubic meter that then get shared across so it's it's full cost recovery again uh for the division when", "start": 16160.76, "end": 16166.479}, {"text": "we're looking at the uh landfill uh gas usage we are currently um you know", "start": 16166.479, "end": 16173.68}, {"text": "exploring that as a as an option working very closely with Enbridge and we will", "start": 16173.68, "end": 16179.399}, {"text": "be coming back to council likely later this year to seek Direction on if we use that gas ourselves what that cost would", "start": 16179.399, "end": 16186.84}, {"text": "be from a city perspective or if that gas is shared or sold in the market", "start": 16186.84, "end": 16193.199}, {"text": "where we could potentially generate Revenue um and that mixture of uh of", "start": 16193.199, "end": 16198.64}, {"text": "usage will be brought back for Council uh discussion but again just in terms of the the scope and scale our landfill at", "start": 16198.64, "end": 16205.56}, {"text": "Green Lane has the potential to offset 50% of the city's natural gas with", "start": 16205.56, "end": 16211.279}, {"text": "renewable natur natural gas so it is quite substantial and part of that bus case we'll be working very closely with", "start": 16211.279, "end": 16216.92}, {"text": "Creme and Fleet to determine where potentially upgrades or or retrofits to", "start": 16216.92, "end": 16223.159}, {"text": "buildings could be paused in lie of green uh renewable energy being brought", "start": 16223.159, "end": 16228.56}, {"text": "in instead of maybe uh uh you know investing on the capital side so lots of work to come and we'll definitely", "start": 16228.56, "end": 16234.199}, {"text": "provide all the financials when we come back to council very interesting thank you I look forward to the future", "start": 16234.199, "end": 16239.68}, {"text": "reports okay thank you uh any other questions of solid waste I just have a", "start": 16239.68, "end": 16245.279}, {"text": "couple myself so you touched on it already uh about uh absorbing any of the", "start": 16245.279, "end": 16251.96}, {"text": "uh staff that would be Surplus as a result of the the change in the recycling do you have forecast that they", "start": 16251.96, "end": 16258.159}, {"text": "are all absorbable now or are you confident chair I'm confident that all", "start": 16258.159, "end": 16265.52}, {"text": "staff will be absorbed within the division that there will be no layoffs um and although that was a a direction", "start": 16265.52, "end": 16272.199}, {"text": "of council we made that commitment as a staff to uh to our employees and we are working very diligently over this year", "start": 16272.199, "end": 16278.68}, {"text": "to ensure that we are right sizing the the complement and hiring temporary staff where needed instead of full-time", "start": 16278.68, "end": 16285.119}, {"text": "permanent roles again there will be some policy pieces brought forward to Council", "start": 16285.119, "end": 16290.319}, {"text": "on different work that has the potential of being brought in again to mitigate some of those potential position losses", "start": 16290.319, "end": 16297.359}, {"text": "not job losses and we'll be bringing those forward in approximately Q2 of", "start": 16297.359, "end": 16302.479}, {"text": "this year okay and lastly um uh your uh I can't find the page now your Capital", "start": 16302.479, "end": 16308.88}, {"text": "plan for number of years you were kind of at a low spend rate but I in the", "start": 16308.88, "end": 16314}, {"text": "variance report you were projecting to to actually get it up to to uh uh more", "start": 16314, "end": 16319.92}, {"text": "of the standard we want around 80% and now here we are at the end of the year uh uh how did you do at the end so", "start": 16319.92, "end": 16327.279}, {"text": "through to committee uh we're in that 80% range and and and thank you for bring that up because a number of years", "start": 16327.279, "end": 16334}, {"text": "ago it was a really big focus of the division um when I started we had a capital spend rate of around", "start": 16334, "end": 16340.72}, {"text": "45% that's now 80 and the uh dollar value that we were pushing out was", "start": 16340.72, "end": 16346.239}, {"text": "around $42 million a year and now it's closer to uh to 7080 so our numbers are", "start": 16346.239, "end": 16351.479}, {"text": "are moving in the right direction we're working very closely uh with with all Partners on that and and our team is", "start": 16351.479, "end": 16357.199}, {"text": "very diligent on the capital side we want to make sure that when we ask for a rate increase inrease it's being used", "start": 16357.199, "end": 16363.279}, {"text": "where we uh need it and we're not just asking for for funds to to set aside for", "start": 16363.279, "end": 16368.56}, {"text": "capital projects that we're not getting done so what we ask for we spend and and over the past number of years we're", "start": 16368.56, "end": 16373.64}, {"text": "really showing that uh to be true fantastic okay those are my questions I think that's it for this division then", "start": 16373.64, "end": 16380.119}, {"text": "thank you so much so we are going on to ECS then", "start": 16380.119, "end": 16388.08}, {"text": "engineering and Construction Services", "start": 16388.08, "end": 16392.6}, {"text": "uh no according to my list we're going to do ECS and then then Municipal", "start": 16393.199, "end": 16398.76}, {"text": "licensing not so fast we're saving it because we want to", "start": 16399.76, "end": 16405.879}, {"text": "spend a long time", "start": 16405.879, "end": 16409.4}, {"text": "on not that we don't all care deeply about engineering and Construction", "start": 16413.359, "end": 16419}, {"text": "Services councelor Melby you want to start us", "start": 16419, "end": 16423.719}, {"text": "oh R doesn't have a question go ahead uh thank you um what is the um sorry I'm I'm out of", "start": 16424.879, "end": 16432.879}, {"text": "order now too here we go um what resources are included for the Strategic Capital coordination office and when", "start": 16432.879, "end": 16439.279}, {"text": "will it be fully staffed up so it's through the chair the", "start": 16439.279, "end": 16444.359}, {"text": "Strategic Capital coordination office is a as a separate section within uh infrastructure services so Jud C can", "start": 16444.359, "end": 16453.16}, {"text": "respond to that hi through the chair uh this cap uh the Strategic Capital", "start": 16453.16, "end": 16459}, {"text": "coordination office was established back in the end of April of last year and uh", "start": 16459, "end": 16464.4}, {"text": "through the budget process we had uh seven temporary positions and since then we have we're fully staffed based on", "start": 16464.4, "end": 16471.16}, {"text": "that complement for 2024 and through this budget process we're looking for additional seven which we will be uh", "start": 16471.16, "end": 16478.48}, {"text": "gearing up as work comes on board and and as uh once the the budget has been", "start": 16478.48, "end": 16484.639}, {"text": "approved so it's a 14 FTE group no because we started with uh the", "start": 16484.639, "end": 16490.799}, {"text": "transferring of the infrastructure coordination unit from ECS into our", "start": 16490.799, "end": 16496.039}, {"text": "office that's the seven that no that was that was the original number and then", "start": 16496.039, "end": 16501.799}, {"text": "with the seven pardon me actually correction it was eight with the eight additional we ended up with uh 20 in by", "start": 16501.799, "end": 16509.32}, {"text": "the end of this year so sorry the this year being 2024 by the end of 2024 and", "start": 16509.32, "end": 16515.08}, {"text": "we're adding an additional seven so we will have a complement of 27 okay and where then does this lie as", "start": 16515.08, "end": 16521.719}, {"text": "budget line items because so counselor through the chair um Secco is nested", "start": 16521.719, "end": 16527.879}, {"text": "within the dcms office and you find it within my budget and policy planning finance and admin for administration", "start": 16527.879, "end": 16534.199}, {"text": "purposes they're all nested together okay so it's in the ppf we're going to get to ppf and a right after Mr Grant um", "start": 16534.199, "end": 16542.039}, {"text": "and then on that I may as well just finish the question now on it which is um when are you expecting to have those", "start": 16542.039, "end": 16547.52}, {"text": "liaison positions and counselors to be briefed on all the projects on their", "start": 16547.52, "end": 16553.24}, {"text": "Ward through the chair uh what we have established is that we have sent out the", "start": 16553.48, "end": 16559.359}, {"text": "2025 Capital Works program to all the ward counselors and we have done we have", "start": 16559.359, "end": 16565.92}, {"text": "done a Outreach to your offices um to establish any follow-up meetings or", "start": 16565.92, "end": 16571.24}, {"text": "brief so we actually have uh received a couple of requests from a couple of counselors already um I think in terms", "start": 16571.24, "end": 16579.08}, {"text": "of the liaison that's probably a separate piece for ECS I'm going to turn it over to Jen to answer that yes thanks", "start": 16579.08, "end": 16586.439}, {"text": "Judy I will take that so through the chair we have added two additional positions within ECS for uh councilor", "start": 16586.439, "end": 16594.561}, {"text": "liaison and supporting our community engagement what we have done in the past year was We have reorganized", "start": 16594.561, "end": 16602.039}, {"text": "the uh Community engagement group within ECS to provide enhanced service and", "start": 16602.039, "end": 16607.959}, {"text": "these additional resources will further strengthen it that's part one the second part is that as part of our project", "start": 16607.959, "end": 16614.68}, {"text": "management contract management and capital projects review we did a deeper dive into um further things that we", "start": 16614.68, "end": 16622.639}, {"text": "could do to enhance counselor engagement as well as the community as we deliver", "start": 16622.639, "end": 16627.799}, {"text": "projects through the capital process so I I'll follow up with you online because I did receive a list of capital projects", "start": 16627.799, "end": 16634.52}, {"text": "but I think there's also all those smaller projects that are included through a little bit on cycling a little", "start": 16634.52, "end": 16640.6}, {"text": "bit here a little bit there and I don't know that we have colleted lists by word on on those um between all divisions and", "start": 16640.6, "end": 16648}, {"text": "so anyway we can follow up on that but that's where we get into those conflicts where you have a project ripping up one", "start": 16648, "end": 16654.199}, {"text": "road here for water I'm looking at youu and then around the corner Transportation ripping up another road", "start": 16654.199, "end": 16660.84}, {"text": "and and that's where we start to to miss things so that list isn't being presented to counselors yet so um maybe", "start": 16660.84, "end": 16668.08}, {"text": "we can cycle back on where that's all at yeah through the chair we can", "start": 16668.08, "end": 16674.16}, {"text": "absolutely do that um I just wanted to clarify that the list that we had sent out is a coordinated list for", "start": 16674.16, "end": 16680.48}, {"text": "2025 and uh we can certainly have those conversations yeah because I think the", "start": 16680.48, "end": 16686.119}, {"text": "list I'm looking at it is a broad list of really big Capital programs but it's not including roads resurfacing sewer", "start": 16686.119, "end": 16693.279}, {"text": "works and things like that I don't see smaller projects on that list they should be there so I think maybe maybe I", "start": 16693.279, "end": 16699.52}, {"text": "have none that's great if I don't have a single Road being resurfaced that's I'm good with that but I was just very", "start": 16699.52, "end": 16704.639}, {"text": "surprised that there were it was only big projects and nothing smell so we'll we'll touch back on that and confirm", "start": 16704.639, "end": 16710.84}, {"text": "thank you um um any other questions of engineering Construction", "start": 16710.84, "end": 16717.799}, {"text": "Services uh councelor changen and then uh and then I'll put myself down down I have a one quick one thank you through", "start": 16717.799, "end": 16723.6}, {"text": "the chair um I'm wondering uh when we're building bridges and infrastructure is", "start": 16723.6, "end": 16729.879}, {"text": "there the deployment of smart technology including video cameras to monitor um", "start": 16729.879, "end": 16736.119}, {"text": "the bridges because I know it's a very expensive infrastructure and good", "start": 16736.119, "end": 16741.439}, {"text": "monitoring maintenance can save us money in the long run so through the chair so um we don't", "start": 16741.439, "end": 16749.439}, {"text": "have a specific program of adding uh sensors and monitors to our bridges", "start": 16749.439, "end": 16756.52}, {"text": "however we do when we know that there's a critical need to add sensors or to include them we will deploy those and", "start": 16756.52, "end": 16762.84}, {"text": "attach them to the bridges to make sure that there's um that they are safe and remain monitored so there isn't a", "start": 16762.84, "end": 16770.719}, {"text": "program at the moment where we preemptively just install it so that", "start": 16770.719, "end": 16775.799}, {"text": "there's ongoing digital monitoring um in addition to whatever is required", "start": 16775.799, "end": 16782.56}, {"text": "there there is not unless we have a a particular issue that we need to address", "start": 16782.56, "end": 16787.6}, {"text": "and we use we deploy um monitors and or sensors in order to make sure that those", "start": 16787.6, "end": 16793.12}, {"text": "bridges stay in good repair so we have the capacity but it's not being used", "start": 16793.12, "end": 16799.16}, {"text": "it's uh well typically when a bridge is originally um built and designed for the", "start": 16799.16, "end": 16804.84}, {"text": "majority of its first 20 or so years of its life it's in very good condition and so that monitoring isn't um isn't", "start": 16804.84, "end": 16811.76}, {"text": "required at that point in time but there does come a point in time when a bridge gets to a point where it's aged and we", "start": 16811.76, "end": 16817.76}, {"text": "want to make sure that we do the right intervention at the right time and so we'll look at all the different tools that we have available to us and say we", "start": 16817.76, "end": 16824.92}, {"text": "need to look at perhaps a s sensoring program where we would look at heightened uh visual inspection or", "start": 16824.92, "end": 16831.68}, {"text": "actually physically Hammer sounding the bridge to make sure it's safe okay thank", "start": 16831.68, "end": 16836.878}, {"text": "you those are all my questions okay any other uh questions", "start": 16836.878, "end": 16842.2}, {"text": "um I just have uh one line of questioning uh here in its development", "start": 16842.2, "end": 16848.16}, {"text": "applications uh we were looking for a vast Improvement last year in in uh EC's", "start": 16848.16, "end": 16853.638}, {"text": "review of development applications so that it doesn't sort of languish in that basket um did we get there did we meet", "start": 16853.638, "end": 16860.958}, {"text": "the ambitious targets so I have to have to say that the development applications have now moved over to our uh to dgs uh", "start": 16860.958, "end": 16870.16}, {"text": "but up until so they transferred over even with respect to the engineering pieces correct oh um there are yeah so", "start": 16870.16, "end": 16879}, {"text": "there are two there are two buckets of applications that we still review within ECS proper and that's related to to", "start": 16879, "end": 16886.08}, {"text": "Transit projects and third party reviews as well as we look at any Bridge or um", "start": 16886.08, "end": 16891.92}, {"text": "structural elements that are part of the overall review process we'll do that within so we have met our Target", "start": 16891.92, "end": 16898.12}, {"text": "timelines in terms of those reviews the DJs can or um development review can", "start": 16898.12, "end": 16904.2}, {"text": "speak to the uh the accomplishments for um for 2024 in terms of improvements in", "start": 16904.2, "end": 16911.2}, {"text": "that okay um I'll wait till then but I will be asking that question okay I", "start": 16911.2, "end": 16916.68}, {"text": "think that's it then for engineering Construction Services thank you thank you", "start": 16916.68, "end": 16922.24}, {"text": "okay um and uh now here's what you've been waiting for uh councelor nun", "start": 16922.24, "end": 16927.798}, {"text": "Municipal licensing and standards everybody sh up sounds like such a", "start": 16927.798, "end": 16933.24}, {"text": "neutral thing it doesn't sound like anything anybody would be interested in at", "start": 16933.24, "end": 16938.718}, {"text": "all uh no they they want you to sweat it out in the hot seat", "start": 16938.718, "end": 16945.558}, {"text": "okay councelor Morley I'll I'll go to councelor nunziata first and then when we bring it in committee I'll I'll go to", "start": 16969.878, "end": 16975.638}, {"text": "you virtually next okay councelor nunziata", "start": 16975.638, "end": 16983.44}, {"text": "okay Carlton Francis", "start": 16986.04, "end": 16992.958}, {"text": "so Carlton as hello Newman as you as you know and I'm sure", "start": 16996.56, "end": 17004.56}, {"text": "other couns too the majority of calls that we get in in the office is Municipal licensing issues right and um", "start": 17004.56, "end": 17014.16}, {"text": "you know in a lot of the new programs that Council has approved recently which", "start": 17014.16, "end": 17020.4}, {"text": "in the question of has always asked enforcement enforcement do we have enforcement so in your budget Does it", "start": 17020.4, "end": 17027}, {"text": "include because that's that's that area is an area where constantly even the", "start": 17027, "end": 17032.76}, {"text": "calls coming in 311 is complain about garbage and you know music and and", "start": 17032.76, "end": 17039}, {"text": "everything else uh illegal uh businesses and so forth so in your", "start": 17039, "end": 17045.08}, {"text": "budget do have you budgeted for any uh you know future enforc officers for", "start": 17045.08, "end": 17052.04}, {"text": "example the ren evictions as well we just approved and you mentioned at Council that you were going to hire uh", "start": 17052.04, "end": 17058.84}, {"text": "more officers for enforcement and then also the rooming houses and all and all", "start": 17058.84, "end": 17064.12}, {"text": "the issues that we've actually approved in the past year or so where do you stand as far as enforcement because", "start": 17064.12, "end": 17070.798}, {"text": "that's the big issue we talk about bylaws we talk about you know implementing you know programs but yet", "start": 17070.798, "end": 17077.48}, {"text": "when it comes to enforcement we don't know if you have enough officers to enforce", "start": 17077.48, "end": 17084.36}, {"text": "it uh so to the chair to committee uh MLS has 300 bylaw officers", "start": 17084.92, "end": 17092.958}, {"text": "and four years ago we had 200 what we've been doing throughout when we're", "start": 17092.958, "end": 17098.4}, {"text": "introducing new programs or revising programs such as short-term rental multi-tenant housing and a number of", "start": 17098.4, "end": 17104.638}, {"text": "others we have increased our compliment accordingly with bylaw officers appropriate supervision for oversight", "start": 17104.638, "end": 17111.878}, {"text": "and appropriate uh Administration so we have over the last four years increased bylaw Enforcement", "start": 17111.878, "end": 17118.958}, {"text": "Officers by the by 100 which is significant and I appreciate the investment that this Council has made in", "start": 17118.958, "end": 17125.36}, {"text": "our division uh with respect to renov that work is going to be done by Toronto", "start": 17125.36, "end": 17130.52}, {"text": "buildings uh it is related to a building permit and that work and enforcement uh", "start": 17130.52, "end": 17136.24}, {"text": "will be done by our colleagues in Toronto building uh what this budget does is put", "start": 17136.24, "end": 17142.4}, {"text": "an investment into enforcement around animal services and that is an area that", "start": 17142.4, "end": 17149}, {"text": "hasn't had the same investment that the other areas of our program has and as a", "start": 17149, "end": 17154.08}, {"text": "result this budget does include a investment in animal services to deal", "start": 17154.08, "end": 17159.28}, {"text": "with the the issues that we're seeing with the growth in population and the animal conflict around feeding Wildlife", "start": 17159.28, "end": 17165.798}, {"text": "uh coyote response injured and sick animals and then cabers", "start": 17165.798, "end": 17172.16}, {"text": "now also too at the last council meeting but we did defer um for further", "start": 17172.28, "end": 17178.04}, {"text": "consultation as on the retail uh and residential so that would be would that", "start": 17178.04, "end": 17183.68}, {"text": "not be your area for enforcement so the short answer is yes", "start": 17183.68, "end": 17190.12}, {"text": "uh what you're referring to is employment housing opportunities in neighborhoods and that's related to", "start": 17190.12, "end": 17195.92}, {"text": "zoning and that zone that was uh at planning and housing a month or so ago", "start": 17195.92, "end": 17202.92}, {"text": "um we will be working closely with our colleagues in City Planning in the development of that zoning what we don't", "start": 17202.92, "end": 17210.2}, {"text": "want to do is over and and I said this at committee I don't want to over staff", "start": 17210.2, "end": 17217.44}, {"text": "something if we don't know what the takeup will be of this type of business it it is not fiscally responsible nor", "start": 17217.44, "end": 17224.32}, {"text": "prudent of me to add 25 people millions of dollars to the budget on the tax base", "start": 17224.32, "end": 17230.24}, {"text": "when I don't know what the takeup will be to coffee shops in neighborhoods it", "start": 17230.24, "end": 17235.638}, {"text": "we need to watch and see how it happens to see how it's rolled out and it it's also been deferred for further", "start": 17235.638, "end": 17244.68}, {"text": "consultation okay and so you might need more uh right okay um so what you're", "start": 17244.68, "end": 17251.76}, {"text": "saying then is you're happy you have enough Staffing and you could handle all", "start": 17251.76, "end": 17257.2}, {"text": "the complaints that you get from my office", "start": 17257.2, "end": 17261.76}, {"text": "uh I am very proud of the performance of our division of our I'm proud of it too", "start": 17263.28, "end": 17270.12}, {"text": "but you know and we we also yeah we we do um you know we we score at a very", "start": 17270.12, "end": 17277.24}, {"text": "high level in response times um where we are uh lacking is on cadaver pickup and", "start": 17277.24, "end": 17283}, {"text": "we recognize that and we have been Investments and uh in this budget to bring our those service standards up in", "start": 17283, "end": 17289.84}, {"text": "line with the standards of our other uh business units so have can I just ask", "start": 17289.84, "end": 17295.4}, {"text": "one more last question um so um as far as when there's complaints that come in", "start": 17295.4, "end": 17300.878}, {"text": "and I know one time we discussed it when there's a complaint for noise and that that you ask your inspectors to work", "start": 17300.878, "end": 17306.798}, {"text": "either to be working in the evening or on weekends where there's complaints in our parks and that so you have enough", "start": 17306.798, "end": 17313.4}, {"text": "Staffing for that to accommodate those complaints that's your last question yeah thank you our noise team is is", "start": 17313.4, "end": 17320.28}, {"text": "quite large there are 30 officers we do have coverage from 2 in the uh sorry", "start": 17320.28, "end": 17327.6}, {"text": "6:00 in the morning until 2 at night most of that uh the two at night is on the weekends uh if there are incidents", "start": 17327.6, "end": 17335.718}, {"text": "where we're having an issue with a property that's constantly an issue at 4:", "start": 17335.718, "end": 17340.76}, {"text": "a.m. uh I think it's fiscally responsible of me to to utilize um my", "start": 17340.76, "end": 17347.04}, {"text": "resources and my overtime budget to to put put staff on to address that I think", "start": 17347.04, "end": 17352.76}, {"text": "that is a uh a better solution than an entire shift uh that may or may not be", "start": 17352.76, "end": 17358.558}, {"text": "dealing with uh issues that aren't that are only in certain parts of the city thank you that was my last question and", "start": 17358.558, "end": 17365.2}, {"text": "thank you for all the work you do I know you've been but you receive a lot of complaints from me right", "start": 17365.2, "end": 17372.4}, {"text": "okay in a good-natured way uh so go to councelor Morley next so", "start": 17372.4, "end": 17379.08}, {"text": "that we can we don't forget virtual councelor Morley thank you I just have a", "start": 17379.08, "end": 17384.878}, {"text": "a couple quick ones um to the team can you talk to us about the rent safe to", "start": 17384.878, "end": 17390.68}, {"text": "program and how this is invested that program um you're hard toar sorry I just", "start": 17390.68, "end": 17397.958}, {"text": "ate an ice cube your sound is cutting in and out a", "start": 17397.958, "end": 17404.32}, {"text": "bit um hopefully you can hear me a little bit better on that's better Very Yes uh the camera like close um so just", "start": 17404.32, "end": 17414.638}, {"text": "wondering around investments in this year's budget for the safe to program can you highlight how we're investing in", "start": 17414.638, "end": 17422.24}, {"text": "that particular program in this coming Year's budget uh yes I can uh this year's", "start": 17422.24, "end": 17428.44}, {"text": "budget includes 10 additional staff for rent safe too which brings it up to our largest team of", "start": 17428.44, "end": 17434.68}, {"text": "63 um 52 of which are bylaw officers and they are the ones responsible for for", "start": 17434.68, "end": 17440.798}, {"text": "the 3500 uh rental apartment buildings that we want to ensure are inspected", "start": 17440.798, "end": 17446.52}, {"text": "regularly audited regularly that the issues are dealt with and tenants have the quality of living that they pay for", "start": 17446.52, "end": 17453.16}, {"text": "and they deserve to have right thank you that's welcome news I'm", "start": 17453.16, "end": 17459.28}, {"text": "torontonians um my other followup was just to pull the thread that you mentioned with regards to and um my", "start": 17459.28, "end": 17466.92}, {"text": "colleague counsel was talking about the noise t and the changes with enforcement", "start": 17466.92, "end": 17472.84}, {"text": "around noise uh this came up yesterday police board as well in terms of um", "start": 17472.84, "end": 17479.6}, {"text": "police's uh you know uh restraints around to overnight noise", "start": 17479.6, "end": 17486.84}, {"text": "complaints so my question is um do you think that it is adequate to be looking", "start": 17486.84, "end": 17493.68}, {"text": "or utilizing overtime only for the 2 to 7 time frame or is there consideration", "start": 17493.68, "end": 17500.92}, {"text": "happening for having additional Staffing enforcement officer specific to noise", "start": 17500.92, "end": 17507.2}, {"text": "complaints during that window that's currently not regularly staffed yeah", "start": 17507.2, "end": 17512.558}, {"text": "that's a great question and it's it's one I believe councelor Moyes asked me last year and it's one that I I always", "start": 17512.558, "end": 17518.04}, {"text": "look into I'm talking a lot about being fiscally responsible and using data to", "start": 17518.04, "end": 17523.798}, {"text": "make our decisions let 9% of calls related to noise come into", "start": 17523.798, "end": 17530.32}, {"text": "our our office through 311 between 2 a.m. and 6:00 a.m. again", "start": 17530.32, "end": 17537.16}, {"text": "9% which means 91% are happening on those other hours and I feel it's appropriate to put our resources when", "start": 17537.16, "end": 17544.36}, {"text": "the calls are coming in having said that we are not immediate responders we will typically respond the day after or a", "start": 17544.36, "end": 17551.48}, {"text": "week after if it's a constant problem on a Thursday or a constant problem on a Saturday but I I don't think it's", "start": 17551.48, "end": 17557.68}, {"text": "responsible to put resources in in um on the street when it's less than uh", "start": 17557.68, "end": 17563.558}, {"text": "when it's 9% of the of the call volume thank you those are my questions", "start": 17563.558, "end": 17569.52}, {"text": "bam CH okay thank you uh councelor mckelvie thank you at this time last", "start": 17569.52, "end": 17575.36}, {"text": "year you had quite a few vacancies where are you at with that so you mentioned your staff compliment is 300 now um how", "start": 17575.36, "end": 17583.16}, {"text": "many are here yeah so to to clarify the 300 is by law enforcement officers our", "start": 17583.16, "end": 17589.68}, {"text": "entire division is 680 we make up six different service lines we have a", "start": 17589.68, "end": 17594.92}, {"text": "vacancy rate of 8.8% which is 49 10 of which are uh byla officers I would say", "start": 17594.92, "end": 17601.84}, {"text": "that our vacancy rate at this time last year was 14% of those 10 positions we have a candidates list that we're", "start": 17601.84, "end": 17608.24}, {"text": "utilizing and bringing those people on board in February and then we'll be posting another class shortly thereafter", "start": 17608.24, "end": 17613.44}, {"text": "we are always hiring there's a lot of churn in this area uh but we team our team does a really good job of posting", "start": 17613.44, "end": 17619.44}, {"text": "recruiting training and getting um officers bums and chairs great and", "start": 17619.44, "end": 17625.4}, {"text": "that's actually much better than where you were last year so you did a lot of work last year yes okay so of the 300", "start": 17625.4, "end": 17630.84}, {"text": "and maybe it draws from others um one of the priorities also been rolling out the multi-tenant housing regulatory", "start": 17630.84, "end": 17636.84}, {"text": "framework to have a more proactive compliance and enforcement so um where", "start": 17636.84, "end": 17641.958}, {"text": "are we at with those resources is that fully staffed up and implemented and how is that", "start": 17641.958, "end": 17647}, {"text": "going so to the chair and to the committee the that has been fully staffed up in um in MLS I can't speak to", "start": 17647, "end": 17655.558}, {"text": "Fire and uh Toronto buildings but I believe they are doing the same thing we", "start": 17655.558, "end": 17661.12}, {"text": "it is a we have phased this in over three years and again we brought in the staff on both the licensing side and the", "start": 17661.12, "end": 17667.68}, {"text": "enforcement side we are working closely with those that are currently in our", "start": 17667.68, "end": 17672.718}, {"text": "system to relicense them under the new program and then we are starting to work with the", "start": 17672.718, "end": 17678.28}, {"text": "400 that are legal that are not permitted right now to bring them into", "start": 17678.28, "end": 17683.718}, {"text": "our framework and our staff is out there proactively uh having meetings having", "start": 17683.718, "end": 17689.2}, {"text": "consultations a lot of Engagement we have a stakeholder engagement uh position in this it's really important", "start": 17689.2, "end": 17694.878}, {"text": "that we're out in the community we're understanding where these are happening and we're putting the resources towards", "start": 17694.878, "end": 17700.28}, {"text": "them if you are aware of problematic properties that you're concerned with please share them with us and we will", "start": 17700.28, "end": 17705.48}, {"text": "investigate and we have done that for your colleagues in Scarboro other concert colleagues in scar put ours in", "start": 17705.48, "end": 17710.798}, {"text": "and you investigate uh and then my last question is around the Cannabis enforcement unit um so I remember the", "start": 17710.798, "end": 17718.32}, {"text": "first vote I had ever here at Council in December 2018 was uh the licensing for", "start": 17718.32, "end": 17726.68}, {"text": "the Cannabis stores and part of what we were told was that by going through the licensing we would have a flowr of funds", "start": 17726.68, "end": 17733.48}, {"text": "that we could Ed on enforcement so um my question is what funds do we be", "start": 17733.48, "end": 17739.718}, {"text": "receiving from the Province what is the status I see in your budget note that there's things around that ruling you", "start": 17739.718, "end": 17745.36}, {"text": "know stopping or what's going on but how are we funding this and what are we doing that's a that's a really important", "start": 17745.36, "end": 17751.798}, {"text": "question we no longer have funding for cannabis enforcement over the past uh 3 four", "start": 17751.798, "end": 17759.08}, {"text": "years we received $8.5 million from The Province we um we use that funding along", "start": 17759.08, "end": 17765.32}, {"text": "with our colleagues in legal police uh and court services where by we shut down", "start": 17765.32, "end": 17772.958}, {"text": "uh there were over a 100 illegals we got that number down to less than 10 uh it", "start": 17772.958, "end": 17778.44}, {"text": "is now growing back to it's it's in the 70s right now this industry has changed", "start": 17778.44, "end": 17785.6}, {"text": "significantly it is Criminal it is organized crime and it is not appropriate for me to send my staff into", "start": 17785.6, "end": 17791.558}, {"text": "these locations where there are weapons and there is criminal activity taking place no other City municipality in the", "start": 17791.558, "end": 17798.718}, {"text": "province of Ontario does this with with by law enforcement this budget signals what I'm", "start": 17798.718, "end": 17805.84}, {"text": "my exit from Cannabis enforcement this should be done and councelor Ansley and", "start": 17805.84, "end": 17811.16}, {"text": "Council as a whole a members motion put forward a couple months ago asking the", "start": 17811.16, "end": 17816.718}, {"text": "province to revisit the Cannabis Control Act of 2017 for the purposes of uh", "start": 17816.718, "end": 17822.92}, {"text": "Enforcement Administration a number of areas and uh we haven't heard back from", "start": 17822.92, "end": 17828.798}, {"text": "them uh I I think it's really important that this Council recognize that there", "start": 17828.798, "end": 17834.44}, {"text": "is no longer funding and it is not safe for me to send officers into these", "start": 17834.44, "end": 17840.44}, {"text": "illegal establishments we have laid numerous charges uh over 200 we have", "start": 17840.44, "end": 17847.44}, {"text": "received convictions you would have seen over the past number of years concrete blocks boarded up we did", "start": 17847.44, "end": 17854.958}, {"text": "um amazing work uh my previous colleagues did this and uh and it it", "start": 17854.958, "end": 17860.798}, {"text": "worked for a while but these businesses are so lucrative they're worth in in this these", "start": 17860.798, "end": 17867.28}, {"text": "illegal businesses it's worth for for them to pay the fines and to operate and", "start": 17867.28, "end": 17872.52}, {"text": "we we are just no longer effective and this is a criminal matter that should be", "start": 17872.52, "end": 17877.6}, {"text": "dealt with by the police and by the Ontario Provincial Police who's the agency of the AGCO who licenses", "start": 17877.6, "end": 17886.12}, {"text": "these okay thank you um on that on that note", "start": 17886.12, "end": 17891.32}, {"text": "councelor Moyes thank you and through you madam speaker um I want to pick up", "start": 17891.32, "end": 17897.48}, {"text": "on where Deputy meroy left off in regards to the uh", "start": 17897.48, "end": 17903.798}, {"text": "the violations of of of of overnight uh", "start": 17903.798, "end": 17909.76}, {"text": "so you said mentioned that from 2 to 6:30 only 9% go through 311 but", "start": 17909.76, "end": 17916.76}, {"text": "um a lot of people in toron know that through uh MLS doesn't operate during those", "start": 17916.76, "end": 17923.28}, {"text": "hours and may not actually call 311 they may actually call the police have you", "start": 17923.28, "end": 17928.76}, {"text": "looked at the police data and also too we know that in certain parts of the city there are more hot spots than other", "start": 17928.76, "end": 17935.16}, {"text": "parts for example my water of Toronto Center you know with sanua square and all the activities going on in the area", "start": 17935.16, "end": 17941.32}, {"text": "there's more people uh in the downtown core for example my office received calls on a daily basis around noise uh", "start": 17941.32, "end": 17949.2}, {"text": "complaints more specifically right now in Allen Gardens I'm just be quite Frank so we know this so what steps are you", "start": 17949.2, "end": 17960}, {"text": "taking or will you take to address some of these problems because this is a 24-hour city right you know we're pro", "start": 17960, "end": 17967.04}, {"text": "promoting the night economy and many other things after dark no I I hear you um I am uh my", "start": 17967.04, "end": 17976.84}, {"text": "division is a is a one of the partners in the economy we want it to be", "start": 17976.84, "end": 17981.958}, {"text": "successful we want it to be safe um you're you're accurate that people may", "start": 17981.958, "end": 17988.718}, {"text": "not be calling um because of uh they know that we're not operating so that's that is a uh a Nuance that we need to", "start": 17988.718, "end": 17995.84}, {"text": "take into consideration with those numbers I am also you know I I'm aware that there are more issues overnight in", "start": 17995.84, "end": 18002.32}, {"text": "your word than councilor melis and and others um we we take the complaints that we yet", "start": 18002.32, "end": 18010.28}, {"text": "that is our data source and we're happy to work with your office as well on other data that you may have that's not", "start": 18010.28, "end": 18016.718}, {"text": "in 311 so we can pull those together and identify where those problem areas are and put staff on to address those those", "start": 18016.718, "end": 18024.6}, {"text": "particular issues if it's around Allen Gardens uh I think we've we've worked", "start": 18024.6, "end": 18029.798}, {"text": "with your office in the past on on things and we're willing to do that again to if if again it's it's every", "start": 18029.798, "end": 18036.558}, {"text": "night or if it's every Saturday night or or it's all the time again and we want to understand it um if it's not coming", "start": 18036.558, "end": 18043.32}, {"text": "through 311 but your office has good data we need to to hear to get that information and then we need to make", "start": 18043.32, "end": 18049.52}, {"text": "plans accordingly and Toronto police has data too so it's just not my office in", "start": 18049.52, "end": 18055.04}, {"text": "311 and just to add to Deputy M Mel's uh questions around um Cannabis stores I", "start": 18055.04, "end": 18063.36}, {"text": "mean you're Department's done a great job in closing down many but we also", "start": 18063.36, "end": 18068.558}, {"text": "know that to many are open again so what steps have you", "start": 18068.558, "end": 18075.24}, {"text": "taken to maybe strengthen uh them not reopening and", "start": 18075.24, "end": 18080.638}, {"text": "also too it would make sense to work with Toronto police to deal with this", "start": 18080.638, "end": 18086.638}, {"text": "issue because again to your point you know this is a dangerous uh work you're taking part in I know for example when", "start": 18086.638, "end": 18093.28}, {"text": "it comes to dangerous dogs um your team Works to tr to police right that's one example where you know the two come", "start": 18093.28, "end": 18099.638}, {"text": "together so can you maybe talk about that a little bit sure Toronto police is", "start": 18099.638, "end": 18106.12}, {"text": "a huge partner of ours um we do not go into these locations without Toronto", "start": 18106.12, "end": 18112.32}, {"text": "police when we're issuing search warrant warrants warrants or or they're doing seizure we go together so that has", "start": 18112.32, "end": 18119.48}, {"text": "always been the case um what what I'm saying is we've made efforts over the last 5 six years", "start": 18119.48, "end": 18126}, {"text": "to close them down to put up concrete blocks that are only to be removed within 24 hours uh we have boarded up", "start": 18126, "end": 18133.92}, {"text": "buildings we have been counter sued for uh locking a tenant into a business", "start": 18133.92, "end": 18140.68}, {"text": "uh we have done we have used every tool available to us what what I'm saying is", "start": 18140.68, "end": 18147.798}, {"text": "they are reopening because of the financial U benefits to them and what", "start": 18147.798, "end": 18154.28}, {"text": "what I want to stress is that we are not the right level of enforcement to do", "start": 18154.28, "end": 18160.2}, {"text": "this work it should be police and op and uh again I can't tell the police uh what", "start": 18160.2, "end": 18168.24}, {"text": "to do what I'm signaling is that I have no more money to do it Province isn't", "start": 18168.24, "end": 18173.558}, {"text": "giving us more money the province is identified 31 million to go towards the", "start": 18173.558, "end": 18179.24}, {"text": "op to do this work and that's where it needs to go the city of Toronto is where", "start": 18179.24, "end": 18184.48}, {"text": "it's where obviously the bulk of the stores are because of the population and we should get the bulk of the money I", "start": 18184.48, "end": 18190}, {"text": "say we the police and the op I have one more simple question around pet", "start": 18190, "end": 18195.718}, {"text": "licensing um I've been told and I have heard and I've experienced myself where", "start": 18195.718, "end": 18201.32}, {"text": "every year we have to renew your pet license why can't you have an automated annual uh renewal I mean we have the", "start": 18201.32, "end": 18208.32}, {"text": "technology and tools to do that and perhaps maybe putting out a 14-day notice saying well you know your", "start": 18208.32, "end": 18213.92}, {"text": "renewals coming up but there's an automatic aspect of that I think a lot of people would welcome that and", "start": 18213.92, "end": 18219.76}, {"text": "appreciate that because again it's a bit cha U", "start": 18219.76, "end": 18225.558}, {"text": "archaic you know it hasn't changed forever yeah we are we are trying to", "start": 18225.558, "end": 18230.798}, {"text": "innovate our um licensing system for a number of reasons one is that we have", "start": 18230.798, "end": 18236.48}, {"text": "low participation rates the second is we want to ensure that people are doing", "start": 18236.48, "end": 18242.16}, {"text": "this we do want to make it easy uh you know myself I'm a pet owner and I have I have to go through the same hoops and I", "start": 18242.16, "end": 18247.24}, {"text": "don't want to do that we will take a look at with with our new uh we're working with a a third party on a pilot", "start": 18247.24, "end": 18254.08}, {"text": "docupet and we will look at multi-year licenses uh as is something that I will", "start": 18254.08, "end": 18259.28}, {"text": "take away and look at and see if we can do I think we need to to look at that in our in our business licenses as well", "start": 18259.28, "end": 18266.2}, {"text": "awesome thank you okay uh counselor", "start": 18266.2, "end": 18273.878}, {"text": "Chang thank you back to cannabis", "start": 18273.878, "end": 18281.36}, {"text": "so easy we all may need some after this so um just", "start": 18282.4, "end": 18288.6}, {"text": "wondering uh you know do police ever enforce um licensing of", "start": 18288.6, "end": 18296.08}, {"text": "businesses because we're not going to do it anymore we're not going to enforce this licensing but the city the but does", "start": 18296.08, "end": 18303.84}, {"text": "the Toronto Police Service actually have a framework and Staffing because if", "start": 18303.84, "end": 18310.638}, {"text": "we're not doing it are we just waiting for the opp and do they have a plan", "start": 18310.638, "end": 18317.36}, {"text": "we're just going to drop it and hope for the best or", "start": 18317.36, "end": 18322.84}, {"text": "um I'm not dropping it and I'm hoping for the best this is this shouldn't be our responsibility right the police do", "start": 18322.84, "end": 18329.878}, {"text": "not do business licensing yes licenses that are legal for cannabis are through", "start": 18329.878, "end": 18335.84}, {"text": "the AGCO and they are their province's responsibility those who choose not to get a license are breaking provincial", "start": 18335.84, "end": 18343.52}, {"text": "rules so do we need an education campaign for our residents of who to", "start": 18343.52, "end": 18348.558}, {"text": "call because now if we see something who should we be calling if it's not 311", "start": 18348.558, "end": 18356.24}, {"text": "when we see an illegal cannabis store uh I would I would start by saying", "start": 18356.24, "end": 18361.68}, {"text": "these we do not get a lot of complaints about these uh the customers of these locations care about price and product", "start": 18361.68, "end": 18369.32}, {"text": "they don't care if they're legal or not legal I think it would be a prudent education campaign not necessarily by", "start": 18369.32, "end": 18375.48}, {"text": "the city but by the province that buy your product from a", "start": 18375.48, "end": 18381.68}, {"text": "licensed um supplier not from an unlicensed they have you know stickers", "start": 18381.68, "end": 18387.718}, {"text": "in the window so what you're telling coun CH I'm just going to caution we have a lot of DS to get through and", "start": 18387.718, "end": 18394.28}, {"text": "we're veering away from we're now talking about something we no longer have a but it's about the funding right", "start": 18394.28, "end": 18399.76}, {"text": "so the funding is being and I guess there's no transition", "start": 18399.76, "end": 18406.6}, {"text": "of something correct not transitioning so you're saying there's these scary people who run these scary", "start": 18406.6, "end": 18413.92}, {"text": "stores and now we're just waiting and hoping that the province will step", "start": 18413.92, "end": 18419.76}, {"text": "in again you're you're drawing this question to me who's involved in by law enforcement and you're referring to a", "start": 18419.76, "end": 18426.44}, {"text": "criminal activity right we do not deal with criminal activity criminal activity is the responsibility of the police and", "start": 18426.44, "end": 18432.798}, {"text": "of the op okay I'm going to move on to a few more questions so with regard to", "start": 18432.798, "end": 18438.878}, {"text": "noise uh I want to thank the noise enforcement team because we did have a", "start": 18438.878, "end": 18443.92}, {"text": "past uh the regular hours noise that needed to be measured because it was regular and pervasive and they", "start": 18443.92, "end": 18450}, {"text": "accommodated so I know that that is available uh but I also have had residents call with a noise complaint", "start": 18450, "end": 18456.718}, {"text": "where they couldn't actually even log in the data like it was just refused because of uh something about the", "start": 18456.718, "end": 18464.638}, {"text": "enforcement capacity so I'm I am concerned that the data that you're", "start": 18464.638, "end": 18470.08}, {"text": "basing a decision of not having 24-hour enforcement C is connected to people not", "start": 18470.08, "end": 18477.718}, {"text": "actioning uh so the data never gets created people just don't call and yesterday at Toronto police board uh", "start": 18477.718, "end": 18485.4}, {"text": "they don't want to do noise enforcement but people do call the police instead of", "start": 18485.4, "end": 18490.958}, {"text": "3111 about noise and so I think you know is there more data sharing and more", "start": 18490.958, "end": 18499.28}, {"text": "education about the responsibilities and what people should do when they encounter noise in late", "start": 18499.28, "end": 18507.4}, {"text": "hours uh I would start with the educational communication campaign make", "start": 18507.4, "end": 18512.44}, {"text": "the right call which you're well aware of and the police are partners with us and it talks about who to call when it's", "start": 18512.44, "end": 18519.84}, {"text": "emergency who to call when it's not an emergency that is a really good uh", "start": 18519.84, "end": 18524.878}, {"text": "education piece that gets out there but dealing with late night noise people", "start": 18524.878, "end": 18529.958}, {"text": "don't know what to do and it does affect people's mental health at 3:00 a.m. so", "start": 18529.958, "end": 18536.16}, {"text": "just question yes okay next next question pigeon birth control is there", "start": 18536.16, "end": 18543.878}, {"text": "budget for expanding that because we have a serious problem at Young and Finch it's dangerous to cross the street", "start": 18543.878, "end": 18550.92}, {"text": "because they're all on the wires and just wondering is there a budgeted", "start": 18550.92, "end": 18556.12}, {"text": "expansion of that program uh the short answer is no but I I want to clearly", "start": 18556.12, "end": 18562.04}, {"text": "articulate that this is an in this is an Innovative birth control pills food for", "start": 18562.04, "end": 18569.6}, {"text": "pigeons to control the population because they uh propagate quite quickly", "start": 18569.6, "end": 18574.958}, {"text": "so we are doing a pilot it's been successful we have funded it through donations", "start": 18574.958, "end": 18580.12}, {"text": "and we will look at expanding it to other parts of the Cities but we are doing it within our own donations not", "start": 18580.12, "end": 18585.6}, {"text": "within taxpayer funding if you'd like to add funding for it we'd take it prly you've been waiting to say that to", "start": 18585.6, "end": 18592.36}, {"text": "us forever sorry madam chair just one more question okay but I I I really am uh indulging a lot now because we're", "start": 18592.36, "end": 18599.36}, {"text": "we're way off budget I I want to remind people I'm going to give you your one more question but we have all year to", "start": 18599.36, "end": 18606.68}, {"text": "find out how things work we want to ask question questions about the budget here and we and we don't need to describe the", "start": 18606.68, "end": 18613.44}, {"text": "problem quite so colorfully because uh whether you know it or not the staff members experience the problems with you", "start": 18613.44, "end": 18620.32}, {"text": "in real time so they probably already know the description part yes questions", "start": 18620.32, "end": 18625.84}, {"text": "so uh we're getting new staff uh to remove cadavers uh and we know that this", "start": 18625.84, "end": 18632.28}, {"text": "is a problem and I'm wondering with this budget and the added Staffing what will be the response time goal the service", "start": 18632.28, "end": 18640.52}, {"text": "response because we went from 2 days to 5 days to no promise and so what does", "start": 18640.52, "end": 18646.878}, {"text": "this budget help us achieve in terms of service level for cadav removal yeah and just to clarify we never went to no", "start": 18646.878, "end": 18653.44}, {"text": "promise oh okay I'm not sure where that comes from we through the dangerous dog work we changed it from 48 hours to 5", "start": 18653.44, "end": 18660.878}, {"text": "days in my opinion this is not a priority this is a very low-level priority for those who say it's a health", "start": 18660.878, "end": 18667.36}, {"text": "and risk safety risk it's sensationalizing this um so we moved it to 5 days Council moved it back to 48", "start": 18667.36, "end": 18674.36}, {"text": "days 48 hours we are honoring council's direction to do it in 48 hours and that", "start": 18674.36, "end": 18680.718}, {"text": "is what the standard is now in this budget we have put forward a new dedicated team to focus on Cav pickup", "start": 18680.718, "end": 18687.6}, {"text": "only we were having people doing coyote response injured and sick animals dangerous dogs feeding wildlife and", "start": 18687.6, "end": 18693.48}, {"text": "cavers and we weren't meeting our standards we are also having highly trained animal knowledgeable people", "start": 18693.48, "end": 18701.24}, {"text": "doing the work we are now putting in light equipment operators we're borrowing from uh position groupings in", "start": 18701.24, "end": 18708.84}, {"text": "solid waste and transportation to have a lower salary wage", "start": 18708.84, "end": 18714.2}, {"text": "less expertise in animals to do this work and we will closely monitor it and", "start": 18714.2, "end": 18719.878}, {"text": "if we're not meeting the 48 Hours uh we will we have to come back for more staff or we'll need to to continue to look at", "start": 18719.878, "end": 18727.12}, {"text": "how we deliver this this service I think it should be five days Council", "start": 18727.12, "end": 18732.4}, {"text": "would like it to be 48 hours and I've been given that direction thank", "start": 18732.4, "end": 18739.4}, {"text": "you um actually C councelor melie I'm gonna ask you to wait until we've done", "start": 18739.4, "end": 18746.16}, {"text": "the round and then and then we'll come back to you but I I really think you all want to get out of here in time I myself", "start": 18746.16, "end": 18752.958}, {"text": "have to do a telephone town hall with the mayor this evening we've got to get this work done councelor perks yeah um", "start": 18752.958, "end": 18760.04}, {"text": "you can start my time but before I ask a question I just want to note that the uh provincially appointed Gary Crawford", "start": 18760.04, "end": 18766.52}, {"text": "who's supposed to help us negotiate the New Deal left when we were discussing cannabis", "start": 18766.52, "end": 18772.04}, {"text": "enforcement thank you for that point yeah it just it pays to pay attention to what they're paying attention to okay so", "start": 18772.04, "end": 18777.84}, {"text": "the question I've been wanting to ask I do have an questions okay go ahead um", "start": 18777.84, "end": 18783.16}, {"text": "I've just been looking Carlton through the the service levels and through the budget notes what I can't find so you're", "start": 18783.16, "end": 18790.558}, {"text": "you're expanding staff for rent safe by 10 people what outcome what improved", "start": 18790.558, "end": 18796.76}, {"text": "outcome do we get for that so what I what I can say is last year we received", "start": 18796.76, "end": 18802.24}, {"text": "eight positions and from that we were able to to increase our number of uh", "start": 18802.24, "end": 18807.6}, {"text": "building Al evaluations by 3% uh so we're doing we can do more and we can do", "start": 18807.6, "end": 18812.878}, {"text": "it quicker we also reduced our time frames for responding to service requests in rent safe from four days", "start": 18812.878, "end": 18819.16}, {"text": "days to 2.2 that is a 45% increase in response times and this further", "start": 18819.16, "end": 18825.52}, {"text": "investment gets us to the you know keeps reducing that number of days to respond to a service request which means a ton", "start": 18825.52, "end": 18832.92}, {"text": "to tenants okay I I I know it means a ton to tenants and and I don't want to put you to the trouble of a formal", "start": 18832.92, "end": 18838.84}, {"text": "briefing note but if sometime between now and when we deliberate on the budget at Council if you could just bang", "start": 18838.84, "end": 18846.44}, {"text": "together a guess at what kind of service Improvement we get for the new officers that we're giving you there okay sir", "start": 18846.44, "end": 18852.92}, {"text": "great thanks oh those are your questions okay uh my question actually follows on", "start": 18852.92, "end": 18859}, {"text": "uh councelor chaines because I think this is a perfect uh demonstration of how budgets work it's it's several", "start": 18859, "end": 18866.36}, {"text": "months back I think when Council said they wanted animal services to be able to pick up uh a dead Wildlife within 48", "start": 18866.36, "end": 18874.08}, {"text": "hours it's not until the budget that you can come looking for the positions you", "start": 18874.08, "end": 18879.16}, {"text": "need to do that so while we changed the standard we're not experiencing it now", "start": 18879.16, "end": 18884.4}, {"text": "if we choose to put this money in that gives you what you need to meet the standard am I right about that that's", "start": 18884.4, "end": 18890.52}, {"text": "correct okay and um are those positions difficult ones to hire or is the skill", "start": 18890.52, "end": 18897}, {"text": "out there and waiting for a job with the city I I would say that it and I I've", "start": 18897, "end": 18903.718}, {"text": "said this at service Excellence committee and picture yourself doing this job Monday to Friday 8 to 4: and", "start": 18903.718, "end": 18911.958}, {"text": "then going back the next day and doing it again right picking up 53 dead going to want to do it for 30 years again and", "start": 18911.958, "end": 18917.878}, {"text": "doing it again so yeah uh are we a good employer um is it interesting work is it", "start": 18917.878, "end": 18924.12}, {"text": "meaningful work yes yes and yes this position will be easier to hire than an", "start": 18924.12, "end": 18929.76}, {"text": "animal care and control officer that needs specific accreditation schooling in animals and", "start": 18929.76, "end": 18937.08}, {"text": "dealing with animals in in in a shelter or in the environment these positions are light equipment operator and if you", "start": 18937.08, "end": 18944.638}, {"text": "have the ability I don't know all the requirements behind that that they I I", "start": 18944.638, "end": 18950.4}, {"text": "believe there is a significantly larger pool than animal care and control officer so I would say yes okay so if we", "start": 18950.4, "end": 18958.04}, {"text": "really want the 48 Hours somewhere through the year you can can hire these", "start": 18958.04, "end": 18963.12}, {"text": "Then I then I go to Animal Service all the way through that makes this that makes this kind of a growing budget", "start": 18963.12, "end": 18968.92}, {"text": "budget Animal Service what we want uh as Council and Community is growing and I", "start": 18968.92, "end": 18974.2}, {"text": "notice that that you know we're now up to uh 14,000 18,000 we're only or", "start": 18974.2, "end": 18980.84}, {"text": "million I should say we're only bringing in about 3 million in Revenue are we're getting to the point where this division", "start": 18980.84, "end": 18986.28}, {"text": "is growing and it's going to start to cost us a bigger Capital program Etc or", "start": 18986.28, "end": 18992.16}, {"text": "do we need to do we need to have a a real look at the overall standards for the division and and and give the", "start": 18992.16, "end": 18999.92}, {"text": "community some perspective great question we um we", "start": 18999.92, "end": 19006.52}, {"text": "recognize that our division has grown very quickly yeah and we are in the", "start": 19006.52, "end": 19012.6}, {"text": "midst of a organizational review with an outside consultant looking at how we deliver our services are we set up the", "start": 19012.6, "end": 19018.6}, {"text": "right way to do it do we have the right people where do we need to be making Investments um and so we identified that", "start": 19018.6, "end": 19026.16}, {"text": "a year ago um uh so Council will see that in a in a", "start": 19026.16, "end": 19031.558}, {"text": "committee report not necessarily um Council will will see some of the um you", "start": 19031.558, "end": 19039.958}, {"text": "know findings or recommendations it's not you know it's not a you know a study that then says this is you know for", "start": 19039.958, "end": 19047.12}, {"text": "deliberation it's for myself and will and Paul and Steve to make decisions on", "start": 19047.12, "end": 19054.4}, {"text": "how we are organized so that we can continue to deliver the services that the public expect us to deliver okay", "start": 19054.4, "end": 19060.92}, {"text": "okay thank you those are my questions um so councilor mckel is asking for another", "start": 19060.92, "end": 19067.36}, {"text": "round yes we're going to be very uh economical in our questions and I I generally only come in at three minutes", "start": 19067.36, "end": 19073.718}, {"text": "so um if you have to come back with the animal service request um because you're", "start": 19073.718, "end": 19079.638}, {"text": "finding that 48 hours is too stringent or too difficult can you include as part", "start": 19079.638, "end": 19085.12}, {"text": "of that a prioritization based on size um because I will say in my word people", "start": 19085.12, "end": 19090.92}, {"text": "have a dead deer on their lawn and that is a nuisance very quickly on a hot", "start": 19090.92, "end": 19096.36}, {"text": "summer day versus a dead squirrel on their lawn on a hot summer day so I just", "start": 19096.36, "end": 19101.44}, {"text": "ask would you be able to take that as consideration as you establish", "start": 19101.44, "end": 19106.92}, {"text": "this uh I think that's a good suggestion and one that I will take away and work with my animal services team uh I agree", "start": 19106.92, "end": 19113.76}, {"text": "that the the community nuisance is significantly different for a deer than a squirrel and should get the", "start": 19113.76, "end": 19119.558}, {"text": "appropriate priority thank you okay um is that it for municipal", "start": 19119.558, "end": 19126.878}, {"text": "Services here you go thank you so much um okay uh and next is", "start": 19126.878, "end": 19135.638}, {"text": "ppf which I always like to start by by uh making sure that everyone knows what ppf is always helpful", "start": 19135.638, "end": 19145.522}, {"text": "and actually I'm not even kidding about that because I I think our brand new counselor counselor chos Linn is on so", "start": 19152.638, "end": 19158.24}, {"text": "uh uh virtually so it it a a quick overview and and uh then questions so", "start": 19158.24, "end": 19163.718}, {"text": "thank you for the opportunity we are a centralized support services division to", "start": 19163.718, "end": 19168.76}, {"text": "the 12 program areas that make up infrastructure services and development growth services so we provide everything", "start": 19168.76, "end": 19175.16}, {"text": "from public consultation support and many of you in your WS you our team te is out with transportation and water and", "start": 19175.16, "end": 19180.798}, {"text": "ECS providing those Services we process uh 1.8 billion in payables and", "start": 19180.798, "end": 19186.52}, {"text": "purchasing on behalf of the 12 divisions uh receivables of a million a billion five annually and payroll compliment", "start": 19186.52, "end": 19194.4}, {"text": "management and a lot of uh corporate coordination Citywide projects that we lead they can focus on Frontline", "start": 19194.4, "end": 19200.68}, {"text": "services and we take care of all the back office in a centralized group also within us is the dcms offices and CCO as", "start": 19200.68, "end": 19209.4}, {"text": "we had mentioned earlier okay now you have an idea of uh", "start": 19209.4, "end": 19214.6}, {"text": "what what's in this budget uh questions for ppf and well councelor Melby has already asked the question that really", "start": 19214.6, "end": 19221.6}, {"text": "are there any uh councelor Morley thank Madam chair just a point of", "start": 19221.6, "end": 19228.04}, {"text": "clarification and thank you for the overview um it's", "start": 19228.04, "end": 19233.68}, {"text": "always um is it in fact the case that the development and growth Sur new is", "start": 19233.958, "end": 19239.878}, {"text": "situated within your office the development and growth", "start": 19239.878, "end": 19245.36}, {"text": "service area and development review division is not within my office the Strategic Capital coordination unit that", "start": 19245.36, "end": 19251.958}, {"text": "was recently established is within our divisional portfolio thank you just that point", "start": 19251.958, "end": 19259.08}, {"text": "of okay so we're there's some transition going on so that that's the main thing", "start": 19259.08, "end": 19264.32}, {"text": "and I don't think there are any questions the question earlier was the one that was most important so we're we're good thank you", "start": 19264.32, "end": 19271.24}, {"text": "okay guys we're doing it uh Toronto emergency management", "start": 19271.24, "end": 19277.638}, {"text": "office", "start": 19278.878, "end": 19281.878}, {"text": "yeah is councelor turnel slnn still logged on oh she's not okay then we're", "start": 19284.36, "end": 19290.24}, {"text": "uh then we're right into committee councelor melie Toronto Emergency Management hi thank you thank you for", "start": 19290.24, "end": 19295.6}, {"text": "joining us so um two questions um the first is uh you have provincial subsidies that are coming in here and", "start": 19295.6, "end": 19302.32}, {"text": "they've increased by about 264 million can you just walk us through what that's for provincial", "start": 19302.32, "end": 19309.48}, {"text": "Subs 264 no I don't think so okay I have that", "start": 19309.48, "end": 19315.76}, {"text": "here I'll double check that one but uh then we're on Toronto Emergency Management right correct okay um uh", "start": 19315.76, "end": 19322.718}, {"text": "there was directions that were given last year by Council um following the the rain storm", "start": 19322.718, "end": 19328.958}, {"text": "events um in discussion around you know should have the Operation Center been", "start": 19328.958, "end": 19334.28}, {"text": "open for flooding or that and directions to do some work so how have you been engaging with uh trca and others and is", "start": 19334.28, "end": 19341.2}, {"text": "there funding in this budget um for improved response around things like flooding um Madam chair um we work very", "start": 19341.2, "end": 19348.76}, {"text": "closely with all the divisions agencies and corporations including TR trca for a", "start": 19348.76, "end": 19354.04}, {"text": "flooding plan we coordinate meetings um there is no specific uh budget that's", "start": 19354.04, "end": 19359.44}, {"text": "been towards uh flooding the only budget specific um allotment within our team", "start": 19359.44, "end": 19366.6}, {"text": "would be for FIFA and for uh nuclear um since the um as we do with", "start": 19366.6, "end": 19373.718}, {"text": "every event that we plan for and respond to we have after actions so we had the two major flooding um in the in the city", "start": 19373.718, "end": 19381.12}, {"text": "in the summer um pretty closely together um we did an after action from that and", "start": 19381.12, "end": 19386.4}, {"text": "again we've improved our plans on how we respond to that and how we plan for that as well working with all the different", "start": 19386.4, "end": 19392.32}, {"text": "uh agencies including emergency services so on the funding side then coming in", "start": 19392.32, "end": 19397.558}, {"text": "from other governments so the funding for nuclear that's a flow through so what are the flow throughs that are", "start": 19397.558, "end": 19403.6}, {"text": "coming to you the only thing we get is um we get a FIFA allotment from the FIFA", "start": 19403.6, "end": 19408.76}, {"text": "team but we um we get nuclear that's it we get $750,000 from nuclear and then we also", "start": 19408.76, "end": 19414.4}, {"text": "get a $50,000 Grant from The Province for nuclear as well", "start": 19414.4, "end": 19419.76}, {"text": "okay great thank you thank you maybe now would be a time to mention", "start": 19419.76, "end": 19426.6}, {"text": "that so this is the first time uh during the review that we've seen a FIFA line item in in a budget first time today uh", "start": 19426.6, "end": 19434.04}, {"text": "later in the week when the city manager presents he'll do the the all-encompassing uh view of it so if", "start": 19434.04, "end": 19440.36}, {"text": "there are any questions along those lines um there's this is just the", "start": 19440.36, "end": 19445.4}, {"text": "Emergency Management part of it so if there are overall FIFA questions best to save those for the city manager if they", "start": 19445.4, "end": 19452.2}, {"text": "go beyond this yeah so because it sits across divisions will there be a briefing note summary that captures that", "start": 19452.2, "end": 19459.48}, {"text": "well it's as I said when the city manager presents he'll present the whole thing and if he doesn't present to your", "start": 19459.48, "end": 19465.2}, {"text": "satisfaction I'll expect a briefing note so pressure's on okay um questions of uh uh I keep", "start": 19465.2, "end": 19474.32}, {"text": "saying OEM it's Toronto Emergency Management now I keep forgetting okay councelor Moyes I do have one", "start": 19474.32, "end": 19481.76}, {"text": "question and it may fall into here it may not but it help me", "start": 19481.76, "end": 19487.48}, {"text": "understand so with safe consumption sites possibly coming to you know a", "start": 19487.48, "end": 19493.84}, {"text": "close in the end of March is there a role for Toronto Emergency Management to", "start": 19493.84, "end": 19499.558}, {"text": "help coordinate uh with other departments to try to mitigate any issues that may", "start": 19499.558, "end": 19507.16}, {"text": "happen around that uh Madam chair as it stands right now no that's not something that we would get", "start": 19507.16, "end": 19513.16}, {"text": "involved in we would get involved in if it's a major emergency that would require a large coordination of the Dax", "start": 19513.16, "end": 19520.718}, {"text": "um but that's not something that we we are um involved", "start": 19520.718, "end": 19525.798}, {"text": "in okay okay again I I I I think that is", "start": 19525.878, "end": 19535.04}, {"text": "something that perhaps we should look at um", "start": 19535.04, "end": 19541.6}, {"text": "because as of April 1st or April 2nd the day after you know things may actually", "start": 19541.6, "end": 19547.44}, {"text": "may fall apart in the city and we may need other departments to we may need your department to help coordinate some", "start": 19547.44, "end": 19553.44}, {"text": "of the uh after effects of that so I'm just putting it out there okay thank", "start": 19553.44, "end": 19560.36}, {"text": "you okay uh any other questions of office of emergency management okay", "start": 19560.36, "end": 19565.84}, {"text": "seeing none thank Youk you so much Madam chair online sorry sorry about that I", "start": 19565.84, "end": 19570.878}, {"text": "did that this is why I should always go to Virtual first because otherwise I'm just going to forget counselor Morley", "start": 19570.878, "end": 19577}, {"text": "sorry about that just a quick one um it was", "start": 19577, "end": 19582.48}, {"text": "mentioned we know that last year we're we're really having trouble", "start": 19582.48, "end": 19588.48}, {"text": "councelor merley you're cutting in and out hopefully you can hear me a little", "start": 19588.48, "end": 19593.798}, {"text": "bit better yeah it might help to turn your camera off even because that the whole sign going in and", "start": 19593.798, "end": 19600.958}, {"text": "out can you hear me a little bit better there yeah yeah great um so just the", "start": 19600.958, "end": 19606.878}, {"text": "question is around public education and empowering residents with information to", "start": 19606.878, "end": 19612.958}, {"text": "ensure that they are personally prepared for in the case of emergency is there any allocation any work being done in", "start": 19612.958, "end": 19619.638}, {"text": "that regard um this coming year or this year uh Madam chair yes we are looking", "start": 19619.638, "end": 19627.12}, {"text": "at now uh preparing ing a strategy for how to better prepare a community as a whole as opposed to just a person so", "start": 19627.12, "end": 19634.6}, {"text": "we're looking at strategies on how to do that and looking at different types of communities vulnerable communities and", "start": 19634.6, "end": 19639.798}, {"text": "uh really focusing on working as a team um to get that done so yes we are looking at that for", "start": 19639.798, "end": 19646.558}, {"text": "2025 fantastic thank you those are my questions thank you okay uh thank you", "start": 19646.558, "end": 19652.92}, {"text": "councilor Morley and I think that is that is the the questions now thank you", "start": 19652.92, "end": 19658.68}, {"text": "okay and uh now we're into the transit expansion", "start": 19658.68, "end": 19664.76}, {"text": "office well we're just going to do Transit expansion first then go to", "start": 19668.6, "end": 19673.798}, {"text": "Transportation do we have a different script I then then it's your fault Mr", "start": 19673.798, "end": 19680.48}, {"text": "Green thank it says Transit expansion right here oh oh I got backup see fos list is", "start": 19680.48, "end": 19688.958}, {"text": "in my order too so you're just going to have to bend to my will Mr", "start": 19688.958, "end": 19696.4}, {"text": "Toyo uh so Transit expansion office uh questions any questions", "start": 19696.4, "end": 19702.798}, {"text": "here Dey mayor morle oh you well you looked at your", "start": 19702.798, "end": 19707.878}, {"text": "laptop up all for nothing but you you did answer a question earlier about the", "start": 19707.878, "end": 19713.24}, {"text": "interface between uh so that's it then okay then we are moving on to", "start": 19713.24, "end": 19718.68}, {"text": "transportation services thanks", "start": 19718.68, "end": 19726.32}, {"text": "Derek I'm sorry I I I still call it o'keef Center so if you're looking for", "start": 19726.32, "end": 19731.558}, {"text": "accurate timely names in their new form you've come to the wrong place", "start": 19731.558, "end": 19738.042}, {"text": "okay Transportation councelor Moyes since you were so disappointed I know you have", "start": 19751.52, "end": 19759.2}, {"text": "questions go ahead you bet um thank you three Madam chair um", "start": 19759.2, "end": 19768.16}, {"text": "operational questions I understand that the vision zero enforcement team is led by Toronto", "start": 19768.16, "end": 19774.2}, {"text": "police services uh who is funding the vision zero enforcement team uh do you pay Toronto police or is that included", "start": 19774.2, "end": 19781.12}, {"text": "in their budget Services funds the vision zero", "start": 19781.12, "end": 19787.958}, {"text": "enforcement team and um they have been in place I believe it's about a it's 16", "start": 19787.958, "end": 19795.558}, {"text": "so we pay uh $3.5 million and uh it pays for two police sergeants 16 special police constables", "start": 19795.558, "end": 19803.638}, {"text": "and uh and all the associated charges uh they have issued in", "start": 19803.638, "end": 19809.2}, {"text": "2024 um a significant amount of of tickets uh related 51,000 tickets", "start": 19809.2, "end": 19815.16}, {"text": "related to Vision zero type offenses so speeding reckless driving stunt driving um and uh and they continue to provide", "start": 19815.16, "end": 19823.12}, {"text": "us with a dashboard on a monthly basis of their accomplishments and so we would uh propose to continue funding that", "start": 19823.12, "end": 19830.08}, {"text": "program because it it complements automated enforcement quite significantly to be able to have police", "start": 19830.08, "end": 19835.2}, {"text": "do that work okay thank you so this budget does not mention the potential impact of Bill 212 the reducing gridlock", "start": 19835.2, "end": 19843.52}, {"text": "saving saving you time act 2024 do we know if and how the provinces move to", "start": 19843.52, "end": 19850.24}, {"text": "rip out some bike lanes and restrict their use on other on other roads will", "start": 19850.24, "end": 19855.84}, {"text": "have a budget impact on the city uh Madam chair the the impacts of", "start": 19855.84, "end": 19861.6}, {"text": "Bill 212 uh are are still moving forward we are in conversations with the province on a pretty regular basis to", "start": 19861.6, "end": 19869.12}, {"text": "understand uh the implications of what is currently in in force now and what uh", "start": 19869.12, "end": 19874.798}, {"text": "has been proposed but is not currently en Force so we continue to work with them on uh on early Works to look at how", "start": 19874.798, "end": 19881.4}, {"text": "we can best accommodate what has been addressed um and uh and we will continue", "start": 19881.4, "end": 19886.6}, {"text": "to bring cycling uh program forward in in 2025 uh we don't yet know what the", "start": 19886.6, "end": 19892.798}, {"text": "impacts are going to be on our ability to deliver on the full 100 kilometers that we had hoped to deliver on but uh", "start": 19892.798, "end": 19899.4}, {"text": "we continue to um be optimistic that for those projects that are um ongoing and", "start": 19899.4, "end": 19904.6}, {"text": "in our capital budget or bundled projects that we can accomplish those within the parameters of of what's been", "start": 19904.6, "end": 19910.52}, {"text": "uh so far asked okay and uh my next question the province has a number of", "start": 19910.52, "end": 19916.28}, {"text": "projects that have and are contributing to congestion issues in the city is it", "start": 19916.28, "end": 19921.44}, {"text": "staff's opinion that the city is being made whole by The Province ensuring the cost managing the impacts of projects", "start": 19921.44, "end": 19928.04}, {"text": "like the the onter line and the Egg across town are not being bored by the", "start": 19928.04, "end": 19934.24}, {"text": "city Madam chair I I think that the um this is a shared Pro problem right it's", "start": 19934.24, "end": 19940.12}, {"text": "a shared problem we have a significant amount of residents and and employees who come into the city each and every", "start": 19940.12, "end": 19945.48}, {"text": "day we have a lot of construction projects The Province also is building higher order Transit and so they have um", "start": 19945.48, "end": 19951.12}, {"text": "significant construction work that's happening in an already populated city so the adjacent congestion is", "start": 19951.12, "end": 19957}, {"text": "significant we we knew that this program was coming forward we uh added our construction hubs if you look at the map", "start": 19957, "end": 19963.08}, {"text": "of our construction hubs which are in place to help manage that congestion uh you will see that they track pretty", "start": 19963.08, "end": 19968.718}, {"text": "closely along uh the Ontario line we also have teams uh in transportation services and also with Transit expansion", "start": 19968.718, "end": 19975.52}, {"text": "dere toyo's unit to understand and best manage uh neighborhood impacts of those", "start": 19975.52, "end": 19982.558}, {"text": "programs so I don't know that I would say made whole because I'm I'm not sure the the pro the problem is entirely", "start": 19982.558, "end": 19989.12}, {"text": "related to those programs but certainly it's exacerbated and we have staffed up to try uh to to handle it as well as we", "start": 19989.12, "end": 19997}, {"text": "can thank you thank you for that and uh another operating question with regards", "start": 19997, "end": 20002.24}, {"text": "to road maintenance and cleaniness snow plows U repairs Etc does this budget", "start": 20002.24, "end": 20007.92}, {"text": "deliver the same level of service or are there enhancements being made uh for", "start": 20007.92, "end": 20013.12}, {"text": "winter win yeah winter the same the level of service for winter is the same", "start": 20013.12, "end": 20020.718}, {"text": "okay and the capital question here we know our roads are falling into worse", "start": 20020.718, "end": 20027.12}, {"text": "condition uh increasing our Capital backlog does the capital back budget", "start": 20027.12, "end": 20032.32}, {"text": "projection get us back on track or are these Waring numbers based on the planned Investments of $647 million into", "start": 20032.32, "end": 20042.44}, {"text": "2034 I mean I I think uh Mr djano did a good job of showing that our state of", "start": 20042.44, "end": 20047.558}, {"text": "good good repair backlog continues to grow over the over the 10 years of the capital yes um and uh we we have um", "start": 20047.558, "end": 20056.638}, {"text": "sized up our our delivery component of our Capital Works uh to be able to", "start": 20056.638, "end": 20062.52}, {"text": "address uh the capacity of the people that we have to currently do the work I think we're just about 90% on our spend", "start": 20062.52, "end": 20068.04}, {"text": "on Capital um I think that our program so so to answer your question quickly we", "start": 20068.04, "end": 20073.878}, {"text": "do not have a level of state of good repair funding to change the direction of our local roads and and major roads", "start": 20073.878, "end": 20081.2}, {"text": "program so our Capital backlog continues to grow over the 10 years um we have", "start": 20081.2, "end": 20087.52}, {"text": "demonstrated our ability to spend within the budget allocation that we have and so we would have to look and we are", "start": 20087.52, "end": 20093.4}, {"text": "going to be looking through an updated Asset Management plan in 2025 of what that longer term uh solution could be", "start": 20093.4, "end": 20100.16}, {"text": "and how we would fund that uh and then that we would have the capacity not only to design and deliver the work but as", "start": 20100.16, "end": 20106.48}, {"text": "you know the the congestion and impacts related to construction on major roads is significant and so doing all that", "start": 20106.48, "end": 20113.44}, {"text": "work in a short amount of time would have immeasurable impacts on on the rest of the city and the city where those", "start": 20113.44, "end": 20119.718}, {"text": "projects happen so we do need to Pace that I see am amount of time CFO would like to follow up CH I I do want to note", "start": 20119.718, "end": 20126.24}, {"text": "and and our general manager of Transportation Services is absolutely correct the backlog is continuing to grow but I think it's important to note", "start": 20126.24, "end": 20133.28}, {"text": "that we've made an added investment in our Capital program uh in transportation this year we talked about the", "start": 20133.28, "end": 20138.878}, {"text": "reallocation of the gardener funds it's enabled us to put I believe it's about 380 million or 350 350 I think it's 380", "start": 20138.878, "end": 20145.798}, {"text": "we'll double check okay into Bridge rehab um and again while the backlog is continuing to grow", "start": 20145.798, "end": 20152.4}, {"text": "what we've done and you see it in many of our large infrastructure programs you're seeing that we're starting to flatten that growth curve um and and", "start": 20152.4, "end": 20159.04}, {"text": "beginning to address those challenges for that and and we have invested that money into Bridges because", "start": 20159.04, "end": 20164.878}, {"text": "our critical Bridge uh safety component is is really the most significant so it's been a huge benefit to have that", "start": 20164.878, "end": 20172.48}, {"text": "uplift service okay that was that was an important extra question uh okay so I", "start": 20172.48, "end": 20177.76}, {"text": "noticed I have two people uh virtually now uh councelor chanti do you have questions of", "start": 20177.76, "end": 20183.44}, {"text": "Transportation uh yes I do chair just just a just a question for you chair the", "start": 20183.44, "end": 20189.4}, {"text": "transit expansion did I just miss that can I go back to that or not I'm afraid I'm afraid uh you did miss that", "start": 20189.4, "end": 20196.32}, {"text": "department uh Mr Toyo is here maybe I'll just let him answer uh if it's a quick", "start": 20196.32, "end": 20202.12}, {"text": "question I'll just let him answer from the place that where where he's sitting in the committee room now I I don't you", "start": 20202.12, "end": 20208.36}, {"text": "won't have a closeup of Mr Toyo but you'll get your information go ah so and I do have a", "start": 20208.36, "end": 20214.638}, {"text": "question of of the U current topic that we're on right now as well okay um so uh", "start": 20214.638, "end": 20221.16}, {"text": "can I start with transit or go back to that after maybe do Transit expansion uh", "start": 20221.16, "end": 20226.48}, {"text": "first and and then then we'll uh go Center Stage to Transportation okay so um so I'm not", "start": 20226.48, "end": 20234.68}, {"text": "sure who's going to answer this chair but Mr Toyo is here Derek Toyo is still in the room I'm just saying he's not", "start": 20234.68, "end": 20240.4}, {"text": "currently in the presentation seat oh got it all right so the question", "start": 20240.4, "end": 20245.44}, {"text": "I have is that you know there's a budget request of 2.6 million to support invitation of of fair uh compliance", "start": 20245.44, "end": 20252.558}, {"text": "strategy so so my question here is uh uh Mr or councelor chanti this is not the", "start": 20252.558, "end": 20260.2}, {"text": "TTC budget what what we I this is the transit expansion Department which is", "start": 20260.2, "end": 20265.32}, {"text": "the planning and and uh uh interface between Metro links and and new Transit", "start": 20265.32, "end": 20271.36}, {"text": "being built yeah TTC is not today no okay perfect so I'll redirect then my", "start": 20271.36, "end": 20278}, {"text": "only question there is again we uh you know any any update information that we", "start": 20278, "end": 20283.48}, {"text": "have currently for the finch west. RT would that be the appropriate question we've still been waiting now for I", "start": 20283.48, "end": 20289.92}, {"text": "believe we're about three years behind on the uh oper the operation of rlrt the", "start": 20289.92, "end": 20295.558}, {"text": "finch allt that spans from Kill Street to Humber College can you uh tell me where we're at with that please uh he he", "start": 20295.558, "end": 20302.6}, {"text": "can but I I am also uh I'm at pays I'm going to have to be as tough on you as I'm being on budget committee members uh", "start": 20302.6, "end": 20310.12}, {"text": "Mr Toyo has that information but in order for us to get through this week I'm really trying to get people to ask", "start": 20310.12, "end": 20316.76}, {"text": "questions of budget as opposed to newsy how things work types of questions cuz", "start": 20316.76, "end": 20322.04}, {"text": "that that is a question you could phone Mr Toyo about anytime Mr Togo if you want to quickly give that answer then", "start": 20322.04, "end": 20328.958}, {"text": "councelor cran will move to questions of the budget which pays for transportation well then you know what no that's fine", "start": 20328.958, "end": 20334.92}, {"text": "chair he can maybe just quickly give me an email update where that's at and I'll leave it at that and I'll go I'll move", "start": 20334.92, "end": 20341.76}, {"text": "on to I'll move on to the next topic the topic around now Transportation thank", "start": 20341.76, "end": 20347.52}, {"text": "you on the and this should be a budget question let me try this one more time this question is about and so Barbara we", "start": 20347.52, "end": 20354.718}, {"text": "have chatted about this before the the 100 um uh new positions with respect to", "start": 20354.718, "end": 20361.84}, {"text": "uh the traffic enforcement officers um there 100 traffic agents", "start": 20361.84, "end": 20368.44}, {"text": "that's the one so apparently from what I understand there's 14 positions existing prior to", "start": 20368.44, "end": 20374.6}, {"text": "2024 uh there's 61 positions recruited 24 uh and undergoing training and", "start": 20374.6, "end": 20381.04}, {"text": "there's 25 new positions so just wondering how do we come up with this number the 25 new positions and how did", "start": 20381.04, "end": 20389.08}, {"text": "we assess the need for them currently right now um and let's start with that", "start": 20389.08, "end": 20395.08}, {"text": "thank you madam chair uh an interesting thing about the traffic agent program", "start": 20395.08, "end": 20400.44}, {"text": "I'll just briefly say related to the budget on the four positions that um that we had in uh 2023 and 24 uh it is a", "start": 20400.44, "end": 20409.6}, {"text": "fairly High churn uh position and so we also had added those positions uh", "start": 20409.6, "end": 20416.12}, {"text": "temporarily and had not actually come to council for formal permanent positions and so many of the positions you see in", "start": 20416.12, "end": 20422.04}, {"text": "this budget the the total 75 or the 65 are 2025 asked are positions that we", "start": 20422.04, "end": 20428.6}, {"text": "have and are in the process of filling right now we have some classes in training right now who we hope to have on the street in in June or July um and", "start": 20428.6, "end": 20436.68}, {"text": "they actually were not permanent in our budget so the the ask is significant this year because we are asking to make", "start": 20436.68, "end": 20442}, {"text": "them permanent in our budget uh we also know that the mayor who has been uh very interested in the success of the traffic", "start": 20442, "end": 20448.638}, {"text": "agent program to help address uh throughput at the intersections and don't block and blocking of the box", "start": 20448.638, "end": 20454.04}, {"text": "which really causes congestion and impacts to pedestrians and other people using the road uh has added uh has", "start": 20454.04, "end": 20460.08}, {"text": "proposed to add 25 additional agents because we have um a lot of construction in the city we have a lot of", "start": 20460.08, "end": 20466}, {"text": "construction related to Major Transit infrastructure but we also have um a lot of transit in uh Transit that is um on", "start": 20466, "end": 20473.92}, {"text": "alternate routes and working with the TTC similar to what we did with King Street and Spadina this year to help uh", "start": 20473.92, "end": 20479.958}, {"text": "navigate some of those changes when we see uh on Street buses as opposed to Street Car Service as we get ready for", "start": 20479.958, "end": 20485.24}, {"text": "FIFA so um so that's one of the reasons I believe why there was the extra 25", "start": 20485.24, "end": 20490.92}, {"text": "added and because they've demonstrated to be effective and so the total number of agents in this budget is 100", "start": 20490.92, "end": 20498.76}, {"text": "okay thank you bar but so that also suggests to me that if you've identified that we need an additional 25 new", "start": 20498.76, "end": 20504.878}, {"text": "traffic agents uh there's also been a process to identify which roads or intersections that these agents will be", "start": 20504.878, "end": 20512.12}, {"text": "primarily monitoring as well has that been identified or are we you know we're", "start": 20512.12, "end": 20518.32}, {"text": "justifying 25 new agents we we must know where they're going to be going correctly well we we do know we also", "start": 20518.32, "end": 20523.76}, {"text": "work in partnership with the police they have I believe uh seven locations that they staff so 14 special constables", "start": 20523.76, "end": 20530.24}, {"text": "through the Police Service to support this program as well they are in a prescribed locations the rest of our", "start": 20530.24, "end": 20536.638}, {"text": "agents are in locations where we see uh impacts on a regular basis so they do", "start": 20536.638, "end": 20541.76}, {"text": "move around uh of late they've been a lot in the downtown Corp we've had some up at the Allen Road when we've had", "start": 20541.76, "end": 20547.478}, {"text": "issues uh with signaling in that location and uh with more uh compliment we're going to have a lot more", "start": 20547.478, "end": 20553.24}, {"text": "opportunity to move them to places where we see construction impacts throughout the City all right thank you chair I'm good", "start": 20553.24, "end": 20560.44}, {"text": "with that thank you so much Barbara thank you councelor Morley did you have transportation questions okay uh", "start": 20560.44, "end": 20567.638}, {"text": "Transportation councelor Chang thank you um through the", "start": 20567.638, "end": 20573.6}, {"text": "chair it uh is concerning to read here that uh the trend is that roads that are", "start": 20573.6, "end": 20582.558}, {"text": "in good and fair condition are anticipated to decrease to 38% for major", "start": 20582.558, "end": 20588.12}, {"text": "roads and 50% local roads so we are on a trajectory and I you know becoming a", "start": 20588.12, "end": 20595.638}, {"text": "city counselor and I go to cities where the roads are excellent I really notice now because I I realize that we have a", "start": 20595.638, "end": 20602.92}, {"text": "lot of Road and a lot of fixing so I'm just wondering um you know it sounds like", "start": 20602.92, "end": 20609.718}, {"text": "with water we have really heavily invested in state of good repair and obviously because it's not", "start": 20609.718, "end": 20615.68}, {"text": "life-threatening to drive over a pot hole as it is to drink water that's not clean so we are but I wonder what what", "start": 20615.68, "end": 20624.28}, {"text": "is the plan for us to because I I think we want to live in a global excellent City how do we get there with our", "start": 20624.28, "end": 20631.76}, {"text": "roads well Madam chair thanks I'll just underscore a couple of the things that have have already been mentioned one is", "start": 20631.76, "end": 20638.04}, {"text": "that this this particular budget overall looks to really address state of good repair and to deal with it", "start": 20638.04, "end": 20643.68}, {"text": "comprehensively so there has been an uplift uh there's also been an uplift in our bridges which is a really critical", "start": 20643.68, "end": 20650.32}, {"text": "um infrastructure component from a safety perspective and so um with the with the upload of the gardener and the", "start": 20650.32, "end": 20656.52}, {"text": "partnership with um the new deal with the province we have an additional what did we say 350 do change the trajectory", "start": 20656.52, "end": 20663.92}, {"text": "of this graph here that's so I I I think you'll you what you will see counselor", "start": 20663.92, "end": 20670.12}, {"text": "is that the um the difference between our local and major road assets uh it it", "start": 20670.12, "end": 20675.638}, {"text": "is a um the the best practice is to try to catch those assets at a point when", "start": 20675.638, "end": 20683.24}, {"text": "they are not so deteriorated that we need to reconstruct the road because most of our roads were built in the 50s", "start": 20683.24, "end": 20689.958}, {"text": "most of those that haven't already been updated are a lot of them are in a situation where we do need to do", "start": 20689.958, "end": 20695.28}, {"text": "reconstruction work and so we bundle that work with TTC track replacement with Toronto water uh infrastructure so", "start": 20695.28, "end": 20702.36}, {"text": "that we can have the least impact on uh the when we do the delivery of those construction projects so it's not just", "start": 20702.36, "end": 20709.638}, {"text": "about um the resource although certainly the resource is important it's about the", "start": 20709.638, "end": 20715.2}, {"text": "ability to deliver those programs and also when we deliver especially the", "start": 20715.2, "end": 20720.52}, {"text": "major roads and I think you noted and and the major roads have lagged behind the local roads is because the", "start": 20720.52, "end": 20725.878}, {"text": "construction on those arterial roads is is quite impactful uh and it impacts neighborhoods and so if we do all the", "start": 20725.878, "end": 20733.36}, {"text": "parallel corridors in one in one swoop in a neighborhood then it is it creates another series of challenges so um this", "start": 20733.36, "end": 20740.718}, {"text": "is why we're going to be doing our in 2025 we're going to be doing an update to our asset program because we know", "start": 20740.718, "end": 20746.52}, {"text": "that council is very interested in trying to flatten that curve and so we will come back with some longer term strategies for uh road so that you can", "start": 20746.52, "end": 20753.798}, {"text": "be proud of thank you uh I do get a lot of complaints about street sweeping uh", "start": 20753.798, "end": 20760.12}, {"text": "people feel upset that their roads are not getting cleaned on time where are those street sweepers and I heard", "start": 20760.12, "end": 20767.24}, {"text": "there's a GPS uh system so is that part of this", "start": 20767.24, "end": 20772.32}, {"text": "budget uh that there would become a similar to snow cloud to that there", "start": 20772.32, "end": 20778.638}, {"text": "would be a way for people to know what street sweepers schedules are and how they can um and where they are in the", "start": 20778.638, "end": 20788.04}, {"text": "city uh Madam chair the the sweepers that we have currently all do have GPS", "start": 20788.04, "end": 20793.24}, {"text": "installed we are bringing a report in the springtime I think it's in April it's ated for with a new program for", "start": 20793.24, "end": 20798.84}, {"text": "street sweeping so that we can have a more transparent program for people and also uh use that technology uh and give", "start": 20798.84, "end": 20806.28}, {"text": "people uh an indication of the the service levels in real time where where those um where the street sweepers are", "start": 20806.28, "end": 20812.24}, {"text": "so we've been doing a lot of work on that we're going to be presenting a comprehensive report to you in a couple months great it'll save us so much time", "start": 20812.24, "end": 20817.878}, {"text": "if we can just point people to a website thank you okay uh that's councelor Chang uh", "start": 20817.878, "end": 20824.878}, {"text": "councelor perks has uh Dr to I'm sorry cancor Morley have you already asked questions of", "start": 20824.878, "end": 20831.16}, {"text": "Transportation oh go ahead thanks Madam chair hopefully you can hear me better with the headset on um just a quick one", "start": 20831.16, "end": 20838.478}, {"text": "I wanted thank you um I wanted to follow up on the service standards around litter collection um as Council offices", "start": 20838.478, "end": 20846.798}, {"text": "it's something we do hear about fairly regularly specifically from our baas Etc", "start": 20846.798, "end": 20852.4}, {"text": "so I have two-part question um is there any investment in this year budget to", "start": 20852.4, "end": 20857.84}, {"text": "address the service levels around litter collection specifically on our main streets and the second question is um", "start": 20857.84, "end": 20865.558}, {"text": "around the report that you'll be bringing forward regarding street sweepers is there analysis around like", "start": 20865.558, "end": 20873}, {"text": "the speeds that they're going the number of stops that they're making and things along those lines because a regular", "start": 20873, "end": 20879.638}, {"text": "point of concern is that people say they're driving through the neighborhood but they're not collecting the garbage", "start": 20879.638, "end": 20885.2}, {"text": "um so I'm just wanting to probe down on those two pieces if I may thank you uh Madam chair the on the litter", "start": 20885.2, "end": 20893.12}, {"text": "collection the actual litter collection is done by our partners in Solid Waste Management so we oversee the contract", "start": 20893.12, "end": 20898.878}, {"text": "for the bins but we will actually be coming back to council with an update on uh the litter bin program and the street", "start": 20898.878, "end": 20905.28}, {"text": "Furniture program overall uh probably in third quarter of this year because that contract is going to be up uh in for", "start": 20905.28, "end": 20911.76}, {"text": "2027 so we really need to be bringing an approach back to you this year so we'll be doing that um and then uh yes the", "start": 20911.76, "end": 20918.558}, {"text": "street sweeping report will be pretty will be quite comprehensive it will cover uh the the questions that you", "start": 20918.558, "end": 20925.44}, {"text": "asked it will also we also did some work with the universities around air quality so we'll be bringing those results back", "start": 20925.44, "end": 20931.16}, {"text": "as well great thank you so much thanks Barbara those are my questions Madam chair okay um I just have a a couple of", "start": 20931.16, "end": 20939.04}, {"text": "questions of my own oh sorry uh okay yes chair goes last let's do", "start": 20939.04, "end": 20945.84}, {"text": "that um thank you uh so two questions so firstly winter back to the winter", "start": 20945.84, "end": 20951.28}, {"text": "question I think you're selling yourself short because this year you actually have um included the extreme weather", "start": 20951.28, "end": 20958.12}, {"text": "response plan so a higher service standard and also increased level of service on bike Lan so I just want to", "start": 20958.12, "end": 20963.478}, {"text": "make sure give you the opportunity for to clarify that to kilon Bo's question yes uh Madam chair that's absolutely", "start": 20963.478, "end": 20969.24}, {"text": "true we've done both of those things and we will be coming uh back again in July with another annual update on winter um", "start": 20969.24, "end": 20976.24}, {"text": "I thought the question was about service levels so the service levels haven't changed but certainly we've added some components to the program including the", "start": 20976.24, "end": 20982.638}, {"text": "um the increased uh service level on bike Lanes thank you um and then my", "start": 20982.638, "end": 20988.2}, {"text": "other question is so your budget has a $39 million increase and I recognize", "start": 20988.2, "end": 20994.08}, {"text": "that we always ask you to do more and more and more and more so can you just outline what are the main drivers behind", "start": 20994.08, "end": 21000.24}, {"text": "your increased ask uh to us yes uh Madam", "start": 21000.24, "end": 21005.44}, {"text": "chair uh we have we actually did a number of offsetting uh activities to", "start": 21005.44, "end": 21010.718}, {"text": "bring that pressure down um and we've also worked very closely with uh corporate financial planning to uh to do", "start": 21010.718, "end": 21017.478}, {"text": "some one-time uh draws from Reserve funds and and other components in order to address that Gap but the real", "start": 21017.478, "end": 21024.4}, {"text": "pressures sort of the the main pressure is around salaries and benefits and as I mentioned in the in the response to", "start": 21024.4, "end": 21030.84}, {"text": "councelor croan about the traffic agents we brought a number of programs Cafe to the traffic agents program", "start": 21030.84, "end": 21037.16}, {"text": "um uh what was that winter sidewalk oh sorry winter sidewalk clearance forward", "start": 21037.16, "end": 21042.44}, {"text": "and we were able to offset the cost of that new Staffing uh temporarily and with salary savings and we have heard", "start": 21042.44, "end": 21049.36}, {"text": "Council loud and clear about wanting to have Frontline staff we have delivered on hiring we went from a vacancy rate of", "start": 21049.36, "end": 21056.08}, {"text": "something north of 25 to% 40% in some cases down to under 10% so all of those", "start": 21056.08, "end": 21062.4}, {"text": "salary savings have gone to funding uh staff boots on the ground and so now we don't have that capacity in order to", "start": 21062.4, "end": 21069.32}, {"text": "fund those programs and that's why you see that's really the main pressure is that we brought those programs back to", "start": 21069.32, "end": 21074.4}, {"text": "have their staff uh formally funded and uh and the programs funded as well uh I", "start": 21074.4, "end": 21079.84}, {"text": "wasn't going to ask a question about it but you did mention Cafe too I did yeah um is that funded for you or has that", "start": 21079.84, "end": 21086.68}, {"text": "been moved over to Economic Development so where are the resources for that now", "start": 21086.68, "end": 21091.92}, {"text": "held oh um um Madam chair that is our that is our program but we work in partnership with economic development", "start": 21091.92, "end": 21097.84}, {"text": "and culture but the budget is with us and the staff is with us uh and we work in partnership with them on on Direct uh", "start": 21097.84, "end": 21104.28}, {"text": "on the groundwork with the Bia okay thank you okay", "start": 21104.28, "end": 21110.52}, {"text": "um uh just by way of of uh demonstrating", "start": 21110.52, "end": 21115.68}, {"text": "I we're adding the the uh traffic wardens uh to this budget the 25 extra", "start": 21115.68, "end": 21122.798}, {"text": "agents um we're also adding uh 75 new uh cameras I think for are they automated", "start": 21122.798, "end": 21129}, {"text": "are they red light or automated speed enforcement uh automated speed enforcement the 150 okay so when you add", "start": 21129, "end": 21137.12}, {"text": "a camera you have to add the people to look at the footage so we see 13 positions there yes so what's the", "start": 21137.12, "end": 21143.04}, {"text": "multiplier so that people know through the year they say hey we need some more of those cameras it for every how many", "start": 21143.04, "end": 21149.44}, {"text": "cameras we need someone to look at the footage yes so well for this particular", "start": 21149.44, "end": 21155.12}, {"text": "I won't do the math um Madam chair but the the 75 additional cameras required", "start": 21155.12, "end": 21160.28}, {"text": "the 13 additional positions so I can sort of use that as a six every six", "start": 21160.28, "end": 21165.68}, {"text": "cameras yeah so I I can sort of use that thought going forward if you're asking for cameras you're also asking for the", "start": 21165.68, "end": 21171.4}, {"text": "human resources or they or they serve no purpose um yes if I could just take this", "start": 21171.4, "end": 21176.798}, {"text": "moment to say that the the number of automated enforcement cameras that we have now we believe will be excellent", "start": 21176.798, "end": 21182.84}, {"text": "coverage for the impact uh and where they are located they they actually can't be placed everywhere in the right", "start": 21182.84, "end": 21188.478}, {"text": "of way and so we believe that the 150 cameras some of which will be installed permanently and others which will", "start": 21188.478, "end": 21193.718}, {"text": "continue to be on a rotation are a really solid number they'll give us a very good reach oh okay and we feel very", "start": 21193.718, "end": 21200.84}, {"text": "confident about that so we're we're reaching close to saturation we certainly are in my", "start": 21200.84, "end": 21206.68}, {"text": "neighborhood could we move them away from my neighborhood I'll take that back", "start": 21206.68, "end": 21212.4}, {"text": "um and on the on the traffic agents there are 25 agents going in so what's the supervisory structure for that", "start": 21212.4, "end": 21219.558}, {"text": "because if we're going up to 100 we started out just sort of piloting then putting these in what's the what's the", "start": 21219.558, "end": 21226.84}, {"text": "overall makeup of the unit do do we now have people full-time supervising this", "start": 21226.84, "end": 21232.12}, {"text": "or is it still side of the desk sort of thing uh do you madam chair we um we", "start": 21232.12, "end": 21237.76}, {"text": "have 16 supervisory staff in that program and the program requires the supervisory staff it's actually quite a", "start": 21237.76, "end": 21244.638}, {"text": "complicated program to deliver and so Josh Thomas is the lead there he's the manager and he's got uh 15 uh", "start": 21244.638, "end": 21251.08}, {"text": "supervisory staff and um and and we'll have 100 agents okay and on the capital", "start": 21251.08, "end": 21256.718}, {"text": "side I see I see uh um I see overly bridge in there again for um uh uh 70", "start": 21256.718, "end": 21265.28}, {"text": "million worth I I wasn't able to find it in the thing to find out what year we're planning but there is a there are a lot", "start": 21265.28, "end": 21271.28}, {"text": "of dollars going into Bridges which is why I started looking at that and I see", "start": 21271.28, "end": 21276.718}, {"text": "overly Bridge or or as as we call it colloquially leide Bridge", "start": 21276.718, "end": 21282.32}, {"text": "um uh to the tune of 70 million that is a bridge that was completely", "start": 21282.32, "end": 21287.4}, {"text": "rehabilitated in my first term of office so that that that seems to be a 20-year", "start": 21287.4, "end": 21295.52}, {"text": "lifespan yeah it's is a little short in my view 2026 is that Jacqueline is here", "start": 21295.52, "end": 21303.68}, {"text": "who oversees that program if if I'm if I got that that number wrong then I'll look to", "start": 21303.68, "end": 21309.2}, {"text": "her hey I'm just trying to dig up the year but there is significant Capital work for the the um the state of the", "start": 21309.2, "end": 21316}, {"text": "bridge as well as to improve the height of railings um and so we can brief you on that project if you need but um the", "start": 21316, "end": 21322.798}, {"text": "community's been engaged it's I I don't think it's a metro cost", "start": 21322.798, "end": 21328.08}, {"text": "this isn't associated with the eventual onaral line no it is not okay but it's", "start": 21328.08, "end": 21333.4}, {"text": "it's further out in the 10-year plan I I couldn't find it", "start": 21333.4, "end": 21338.798}, {"text": "either the the year is either 26 or 27 yep that's correct okay I'm officially", "start": 21338.798, "end": 21346.478}, {"text": "getting old okay um uh yes I'll I'll right there uh", "start": 21346.478, "end": 21352.04}, {"text": "and the one other thing was Cafe um that there's a high level of service around the", "start": 21352.04, "end": 21358.32}, {"text": "implementation but uh my my meet up with the Bia at the end of every year at the", "start": 21358.32, "end": 21364.12}, {"text": "Christmas event was that they we're quite comfortable with the fee structure is it delivering cost recovery on the", "start": 21364.12, "end": 21370.878}, {"text": "amount of work we're spending on cafe or is it getting close Madam chair the", "start": 21370.878, "end": 21376.12}, {"text": "third increment of the fees uh roll in on 20 in 2025 we also didn't hear uh", "start": 21376.12, "end": 21382.638}, {"text": "significant concern about it um it it will not be a full it's currently not a full cost recovery program we we", "start": 21382.638, "end": 21389.478}, {"text": "designed it in a way that uh we see the public benefit of it and so I believe it's a 2/3 1/3 I think that's when when", "start": 21389.478, "end": 21396.36}, {"text": "we when we get to the this year the the top of the the the three-year roll out", "start": 21396.36, "end": 21401.478}, {"text": "so we we will continue we'll bring a report on it annually so we'll continue to take a look at the fee structure and", "start": 21401.478, "end": 21407.24}, {"text": "bring information back to council if we if there's a question excellent okay", "start": 21407.24, "end": 21412.4}, {"text": "those are my questions councelor perks is back councel perks thank goodness I was so worried I'm not going to ask my", "start": 21412.4, "end": 21419}, {"text": "usual questions this year because you've documented it all so well has Metro linkx told us when what what height The", "start": 21419, "end": 21426.76}, {"text": "Duffer Bridge has to be at oh boy oh", "start": 21426.76, "end": 21432.4}, {"text": "boy one moment please um Madam chair the the height of", "start": 21432.4, "end": 21438.92}, {"text": "the bridge will meet the requirements from the from the city whatever the standard is from the city which I believe at this point is 5", "start": 21438.92, "end": 21446.04}, {"text": "meters my understanding though was that we have not been complete replacing it", "start": 21446.04, "end": 21452.6}, {"text": "with the permanent Bridge because we don't yet have a number for what the permanent height has to", "start": 21452.6, "end": 21459.798}, {"text": "be so through the chair you are correct counselor um so we've had some", "start": 21461.08, "end": 21466.4}, {"text": "conflicting advice over the years about both Duff Dufferin bridge and uh the other pedestrian bridges in in your your", "start": 21466.4, "end": 21473.08}, {"text": "ward um we have now received very recently I think it was late November if", "start": 21473.08, "end": 21479.798}, {"text": "I recall some revised guidance from them in relation revised guidance uh what", "start": 21479.798, "end": 21485.2}, {"text": "what they have done though is increase the clearance which they will require which means that where we have started", "start": 21485.2, "end": 21490.44}, {"text": "design work we will need to revisit some of that design work okay and and remind me uh the temporary bridge that was", "start": 21490.44, "end": 21498.2}, {"text": "there that had a 10-year lifespan was put in in 2008 or nine in other words we're well", "start": 21498.2, "end": 21506.76}, {"text": "past the lifespan of the temporary Bridge that's there now uh I believe", "start": 21506.76, "end": 21512.08}, {"text": "that Jen uh Graham Harkness from ECS has a bit of an update chair I can respond to that so yes the", "start": 21512.08, "end": 21520.24}, {"text": "there's a temporary bridge in there and recently uh believe in", "start": 21520.24, "end": 21525.6}, {"text": "2023 we completed repairs to replace critical components so that it could continue to have service your expected", "start": 21525.6, "end": 21532.84}, {"text": "lifespan on the temporary temporary repairs so again it was renewing the parts that needed to be uh replaced and", "start": 21532.84, "end": 21540.12}, {"text": "so my expectation is that it those new parts would again extend that by the 10 years however we are working very", "start": 21540.12, "end": 21546.558}, {"text": "closely with Metro links to to get that design um completed okay wish Mr", "start": 21546.558, "end": 21553.44}, {"text": "Crawford were still here if I can just add add on to that as well and and in um", "start": 21553.44, "end": 21558.958}, {"text": "in replacing the deck and the changes that we made there we did we did discuss and we do have agreement for metr links", "start": 21558.958, "end": 21565.08}, {"text": "that if any other interim repairs are needed in the meantime that they would fund those as well could could you say", "start": 21565.08, "end": 21571.12}, {"text": "that last part more clearly so when we did the changes to the Bridge we also have because one of", "start": 21571.12, "end": 21578.92}, {"text": "our concerns was yes it might be a 10-year life in theory but what if it doesn't last 10 years um so we did", "start": 21578.92, "end": 21586.16}, {"text": "discuss that with metr links and they did agree that they would fund any additional repairs that would be needed in the meantime until we are able to do", "start": 21586.16, "end": 21593.76}, {"text": "our Bridge replacement there okay thank you finally we had that vehicle", "start": 21593.76, "end": 21599.44}, {"text": "registration tax that we used to do the different jog in the first place I I think that is it for questions", "start": 21599.44, "end": 21605.76}, {"text": "on Transportation thank you very much yeah okay um we finished a cluster we", "start": 21605.76, "end": 21612.52}, {"text": "finished a cluster by 3:30 uh we are moving on to development", "start": 21612.52, "end": 21618.92}, {"text": "and growth Services uh so bit of a general uh presentation and then the divisions are", "start": 21618.92, "end": 21625.958}, {"text": "uh for for those watching at home City Planning Development review housing Secretariat Toronto building and", "start": 21625.958, "end": 21632.798}, {"text": "Waterfront revitalization and I am I am going to be tough on people staying on budget", "start": 21632.798, "end": 21639.718}, {"text": "because I I I want to remind you that we we also have uh tchc and", "start": 21639.718, "end": 21646.16}, {"text": "tsch uh waiting in the wings", "start": 21646.16, "end": 21650.44}, {"text": "yeah afternoon and uh we'll we'll have a presentation for you in a second on", "start": 21651.92, "end": 21658.52}, {"text": "paper but you can go ahead and begin because they also have it online yeah thank you chair Carol and good afternoon", "start": 21658.52, "end": 21664.04}, {"text": "to uh not only yourself chair Carol but by the members of the budget committee before I begin I'd like to acknowledge", "start": 21664.04, "end": 21669.36}, {"text": "and thank my amazing team not only for the work that they've done to support the budget but of course for the work", "start": 21669.36, "end": 21675}, {"text": "that they do year round and uh and all the I'd also like to thank the CFOs team", "start": 21675, "end": 21680.24}, {"text": "and my uh peer service areas for all of the collaboration and support uh one", "start": 21680.24, "end": 21685.958}, {"text": "more special thank you to Analisa and and Ru uh they've been incredible as far", "start": 21685.958, "end": 21691.6}, {"text": "as helping us pull together the dgs uh budget for the next few minutes it's my privilege and I thank you in advance for", "start": 21691.6, "end": 21697.92}, {"text": "the opportunity to introduce and open the discussion on the development and growth Services budget I will strive to", "start": 21697.92, "end": 21704.32}, {"text": "not uh you know essentially read every slide and try and uh really hit the high", "start": 21704.32, "end": 21709.478}, {"text": "notes because I do know time is uh we need to try and manage time as well what", "start": 21709.478, "end": 21715.6}, {"text": "you have before you is the vision for development and growth uh Services uh what I'd like to highlight for you is", "start": 21715.6, "end": 21721.04}, {"text": "that this still is an interm Vision given that we're a year and a half old as a service area we'll be investing and", "start": 21721.04, "end": 21726.6}, {"text": "re uh revising the vision in the future but essentially we're focused on Expediting the review of development", "start": 21726.6, "end": 21732.32}, {"text": "applications enabling faster delivery of housing notably affordable housing and ensuring that the city meets its", "start": 21732.32, "end": 21738.638}, {"text": "strategic goals through the centralization of all development and growth related Services next slide", "start": 21738.638, "end": 21746.6}, {"text": "please so the uh slides two and three are uh really a brief overview of the", "start": 21746.6, "end": 21751.92}, {"text": "services that are provided by the divisions within development and growth services the first uh is City Planning", "start": 21751.92, "end": 21758}, {"text": "that is led by uh our our new addition to the team and I not sure Jason Thorne", "start": 21758, "end": 21764.6}, {"text": "our new Chief planner and there he is uh and uh of course leading our uh City", "start": 21764.6, "end": 21770.478}, {"text": "Planning area next we have our new is um leader for development trial review", "start": 21770.478, "end": 21776.6}, {"text": "which is vessa Faria and for the Waterfront revitalization team it's led", "start": 21776.6, "end": 21781.92}, {"text": "by uh David Stonehouse and our TR buildings team under the leadership of Kamal Goa and", "start": 21781.92, "end": 21789.878}, {"text": "finally uh and no stranger to anyone in the room but our housing Secretariat led", "start": 21789.878, "end": 21795.28}, {"text": "by Abby uh Abby Bond the services and outcomes uh that", "start": 21795.28, "end": 21803.08}, {"text": "we are focused on from a development and growth Services perspective we uh dgs contributes towards advancing the city", "start": 21803.08, "end": 21809.92}, {"text": "strategic outcomes including housing climate action people and neighborhoods", "start": 21809.92, "end": 21815.478}, {"text": "and as well as Equity the services delivered improve the quality of life of", "start": 21815.478, "end": 21820.558}, {"text": "residents and businesses by striving for safe and affordable housing for all tonians ensuring tonians feel safe and", "start": 21820.558, "end": 21828.12}, {"text": "secure and live in healthy inclusive and culturally rich neighborhoods delivering trusted", "start": 21828.12, "end": 21834.878}, {"text": "services that Advance prosperity for all and delivering services with fair and Equitable outcomes for", "start": 21834.878, "end": 21841.68}, {"text": "all on the next slide what you see here is our operating budget our gross budget", "start": 21841.68, "end": 21847.478}, {"text": "is uh approximately a billion dollars with a net operating pressure of 575", "start": 21847.478, "end": 21853.24}, {"text": "million this represents a net increase of 15.3 uh uh 15.3% increase or 76.2", "start": 21853.24, "end": 21861.6}, {"text": "million over the 2024 approved budget and I'll break the uh I'll break that", "start": 21861.6, "end": 21866.798}, {"text": "down further for you uh further into the presentation on side slide 12 there's also a uh a complement change", "start": 21866.798, "end": 21875.32}, {"text": "of 74 and the net change though is 18 of those 18 uh 14 of them are within our", "start": 21875.32, "end": 21883.12}, {"text": "Buildings Department uh supporting our rent evictions program and four within the housing Secretariat uh in order to", "start": 21883.12, "end": 21890.718}, {"text": "uh Advance on some particular enhancements that we have there and the the bulk of the other uh complements are", "start": 21890.718, "end": 21899.12}, {"text": "from uh the 2024 budget and as a result of the structural changes that we have", "start": 21899.12, "end": 21904.478}, {"text": "in Toronto buildings and the Staffing that we had indicated would need to be in place for", "start": 21904.478, "end": 21910.52}, {"text": "it uh part of the 2025 budget uh expenditures include a combined City", "start": 21910.52, "end": 21916.32}, {"text": "subsidy of 374 million for Toronto Community Housing and Toronto seniors housing and I can certainly break that", "start": 21916.32, "end": 21922.4}, {"text": "down in uh more detail uh later on in the presentation from a development and", "start": 21922.4, "end": 21927.6}, {"text": "growth uh Services capital budget we have approximately 3.9 billion over the", "start": 21927.6, "end": 21932.958}, {"text": "next 10 years 2.3 billion of that is debt funded and the total 10-year", "start": 21932.958, "end": 21938.638}, {"text": "capital budget includes uh projects related to Toronto Community Housing in the area of approximately $2.1", "start": 21938.638, "end": 21945.4}, {"text": "billion the 2025 capital budget is 721 million of that 215 million or", "start": 21945.4, "end": 21953.32}, {"text": "approximately 30% is funded uh is debt funded and further details on our Capital uh budget will be later in the", "start": 21953.32, "end": 21962.24}, {"text": "presentation the next slide highlights our uh our key risks and challenges many of these are uh carryover from last year", "start": 21962.24, "end": 21969.68}, {"text": "as well so I'll go through them very quickly but uh for people in neighborhoods advancing plans for the", "start": 21969.68, "end": 21975.958}, {"text": "next phase of our Waterfront revitalization in large area Transformations including the Woodbine", "start": 21975.958, "end": 21981.44}, {"text": "lands leading intergovernmental projects with applications such as the 15 new", "start": 21981.44, "end": 21986.958}, {"text": "complete communities on the former Downsview airport lands and responding to new and emerg emerging not emergency", "start": 21986.958, "end": 21994.52}, {"text": "excuse me let legislative and policy changes resulting in continuous realignment of priorities and", "start": 21994.52, "end": 22000.798}, {"text": "projects under housing and affordability uh preserving an ex the existing and", "start": 22000.798, "end": 22006.478}, {"text": "aging rental stock while advancing efforts to achieve the housing to Target of 65,000 new rent controlled homes by", "start": 22006.478, "end": 22014.32}, {"text": "2030 optimizing existing resources to effectively Advance a city-led approach", "start": 22014.32, "end": 22019.718}, {"text": "to delivering uh delivering and Expediting housing projects the unpredictability in the", "start": 22019.718, "end": 22025.6}, {"text": "housing market cost escalations intergovernmental funding challenges and", "start": 22025.6, "end": 22030.68}, {"text": "uh elections that may result in uh result in program pauses pose", "start": 22030.68, "end": 22036.04}, {"text": "significant risks in to inflate projects as well as new housing projects and development review", "start": 22036.04, "end": 22042.638}, {"text": "volumes uh finally uh growing housing afford the growing housing affordability Gap driven by increasing rental cost and", "start": 22042.638, "end": 22049.798}, {"text": "insufficient incomes particularly for households who rely on provincial and federal policy and income supports such", "start": 22049.798, "end": 22057.36}, {"text": "as minimum wage rates social assistance and pensions Etc uh under the category of uh Service", "start": 22057.36, "end": 22065.2}, {"text": "delivery in a well-run city uh we're Focus one of the key risks of course is continuing to expedite and implement the", "start": 22065.2, "end": 22071.76}, {"text": "Innovative technology improvements to optimize Service delivery and I do want to say thank you to corporate services", "start": 22071.76, "end": 22078.24}, {"text": "and Technology services for the great partnership that we've had in the previous year in advancing uh that", "start": 22078.24, "end": 22083.798}, {"text": "pressure is going to continue wellth through 2025 and Beyond uh contined to", "start": 22083.798, "end": 22089.12}, {"text": "roll uh the roll out of the new operating model for the city's development review process while", "start": 22089.12, "end": 22094.52}, {"text": "responding to legislative changes building on successes of the recently streamlined condominium condominium", "start": 22094.52, "end": 22101.6}, {"text": "approval process where we leveraged a uh lean6 Sigma light approach in 2025 we're", "start": 22101.6, "end": 22107.52}, {"text": "going to be focus on uh using lean6 Sigma to continue to improve other processes processes such as site plan", "start": 22107.52, "end": 22116.878}, {"text": "and finally under climate and resilience uh continued implementation of Portlands", "start": 22116.878, "end": 22122.04}, {"text": "flood protection uh and advancing the Broadview Eastern flood protection as well as targeted actions and", "start": 22122.04, "end": 22128.44}, {"text": "Partnerships across all levels of government and with public and private developers to investigate ways to", "start": 22128.44, "end": 22134.36}, {"text": "enhance the resilience of buildings considering both new construction and existing housing", "start": 22134.36, "end": 22141.16}, {"text": "stock and the next one once again uh there actions uh in line with the risks", "start": 22141.16, "end": 22146.4}, {"text": "that we've identified under people's and nebor people and neighborhoods continuing to invest in complete communities aligning leadership and", "start": 22146.4, "end": 22152.878}, {"text": "partnership including reconciliation and Equity considerations and planning initiatives and studies continuing", "start": 22152.878, "end": 22160.04}, {"text": "having discussions with our intergovernmental Partners on the next phase of the Waterfront development a", "start": 22160.04, "end": 22165.638}, {"text": "revitalization advancing housing policy Frameworks and strategic Partnerships that increase and accelerate housing", "start": 22165.638, "end": 22172.36}, {"text": "Supply including as of right zoning permissions under housing affordability uh we", "start": 22172.36, "end": 22178.16}, {"text": "proceed to establish we will proceed to establish a new Housing Development Office to lead Housing Development and", "start": 22178.16, "end": 22184.638}, {"text": "bring a singular Focus to city-led and supported Housing Development uh we'll continue to advance", "start": 22184.638, "end": 22190.798}, {"text": "a delivery of the generational transformation of Toronto's housing system report that was I believe ex 9.3", "start": 22190.798, "end": 22198.718}, {"text": "uh to urgently build more affordable homes um report recommendations that strive to deliver on our housing", "start": 22198.718, "end": 22205.52}, {"text": "accelerator fund commitments uh as well as our building faster fund objectives", "start": 22205.52, "end": 22210.92}, {"text": "uh as well increasing the supply of affordable housing and enhanced support for renters income uh Implement rental", "start": 22210.92, "end": 22217.68}, {"text": "housing Supply program uh provide providing Financial sports for wide range of rental homes implementing a", "start": 22217.68, "end": 22225.638}, {"text": "rental uh the rental renovation renovation license bylaw I want to say", "start": 22225.638, "end": 22231.478}, {"text": "renov excuse me renov bylaw excuse me yeah and Advance a renter strategy with", "start": 22231.478, "end": 22237.6}, {"text": "an increased support for tenants and uh under Service delivery in", "start": 22237.6, "end": 22243.718}, {"text": "a well-run city we're exped continuing to expedite review of approve and approval of development applications", "start": 22243.718, "end": 22250.36}, {"text": "while affordable H with prioritization of affordable housing", "start": 22250.36, "end": 22255.68}, {"text": "applications um improving our applications processing timelines through new technologies and streamlining the Le uh streamlining", "start": 22255.68, "end": 22263.32}, {"text": "processes once again will be leveraging lean6 Sigma and implementing a team based", "start": 22263.32, "end": 22268.84}, {"text": "approach uh the ongoing evaluation monitoring and refinement of Toronto buildings newly implemented", "start": 22268.84, "end": 22275.12}, {"text": "organizational structure that is client focused uh service it's it's a client", "start": 22275.12, "end": 22280.36}, {"text": "focused Service delivery model to uh Drive operational efficiency eval", "start": 22280.36, "end": 22286.12}, {"text": "evaluate Service delivery and reinforce its leadership as a modern client Centric buildings uh building regulator", "start": 22286.12, "end": 22293.958}, {"text": "and finally Advance a centralized housing access continue to advance the centralized housing access uh including", "start": 22293.958, "end": 22301.798}, {"text": "refinements to our rgi housing and implementation of a system for affordable housing under climate and", "start": 22301.798, "end": 22308.52}, {"text": "resilience we're going to continue to advance uh capital projects through a climate lens including the Portlands and", "start": 22308.52, "end": 22314.478}, {"text": "Broadview Eastern flood protection as well as uh supporting the climate change and resilience through the development", "start": 22314.478, "end": 22321.2}, {"text": "of green infrastructure and the Toronto green standard and verion 5 is to be delivered in Q4 of", "start": 22321.2, "end": 22328.798}, {"text": "2025 and now for the numbers so uh the uh gross operating", "start": 22328.798, "end": 22334.92}, {"text": "budget as we had mentioned earlier is uh a billion approximately a billion dollars of the billion dollars uh the", "start": 22334.92, "end": 22341.638}, {"text": "housing secretary makes up approximately 83% or 840 uh million of the total uh", "start": 22341.638, "end": 22348.2}, {"text": "budget um the combined total budget for the other programs is approximately 175", "start": 22348.2, "end": 22353.36}, {"text": "million or 75% or so excuse me 177% some of the key funding priorities", "start": 22353.36, "end": 22359.92}, {"text": "uh in this budget include the continued implementation of the new operating model for the city's development review", "start": 22359.92, "end": 22365.718}, {"text": "process once again highlighting the um establishment of the new Housing Development Office to leverage and", "start": 22365.718, "end": 22371.878}, {"text": "optimize resources across teams and coordinate delivery of city-led and supported developments enhancing", "start": 22371.878, "end": 22378.718}, {"text": "supports for renters through the expansion of the rent Bank increasing uh increase to uh increases to eviction", "start": 22378.718, "end": 22385.76}, {"text": "prevention in the uh in the community through their epic program interm relief", "start": 22385.76, "end": 22391.478}, {"text": "uh pilot and enhancements to Toronto tenant support programs and finally", "start": 22391.478, "end": 22396.558}, {"text": "continuing to support uh Housing Development renewal and Improvement through the multi- tenant housing", "start": 22396.558, "end": 22404.796}, {"text": "program the next slide uh outlines where our sources of funding come from uh", "start": 22407.68, "end": 22413}, {"text": "approximately 57% or 500 75 million is funded from property tax 24% or 246", "start": 22413, "end": 22420.24}, {"text": "million funded from federal and provincial uh subsidies 6% uh 57 million", "start": 22420.24, "end": 22426.478}, {"text": "from out of reserves and 133% 132 million through user fees uh through", "start": 22426.478, "end": 22432.84}, {"text": "Toronto building City Planning and Development review where those funds go approximately 76% 776 million of uh", "start": 22432.84, "end": 22441.28}, {"text": "tgs's gross expenditures are driven by various housing programs and the next", "start": 22441.28, "end": 22446.6}, {"text": "large portion uh 20% or 198 million is comprised of salaries benefits and other", "start": 22446.6, "end": 22454.32}, {"text": "costs uh this slide summarizes our 2025 net operating budget and once again this", "start": 22454.32, "end": 22460.6}, {"text": "is the the more detailed breakdown uh that I mentioned earlier so in", "start": 22460.6, "end": 22465.958}, {"text": "2025 excuse me in 2025 our net operating budget is 575 million and it represents", "start": 22465.958, "end": 22473.4}, {"text": "a 15.3% increase uh or 76.2 million the largest", "start": 22473.4, "end": 22478.798}, {"text": "portions of this are 61.2 million uh of increased subsidy for tchc and", "start": 22478.798, "end": 22485.878}, {"text": "tshc of that 61.2 million uh approximately 33 almost 34 million is um", "start": 22485.878, "end": 22495.24}, {"text": "essentially reinstatement of bridge financing from one-time uh relief that was through the 2024 budget as well as", "start": 22495.24, "end": 22502.76}, {"text": "26.4 million in inflation Ary pressures and about 1.2 million in new and", "start": 22502.76, "end": 22508.6}, {"text": "enhanced and I'm sure uh Mr bar will provide more details around that uh through their presentation the next big", "start": 22508.6, "end": 22515.958}, {"text": "portion of the 76.2 million is uh uh $10.5 million decline in federal funding", "start": 22515.958, "end": 22522.638}, {"text": "for social uh housing and that essentially is kind I'll say the largest categories there is approximately 2.6", "start": 22522.638, "end": 22530}, {"text": "million in new and enhanced through the housing secretary and Toronto buildings um the the the net impact of uh with", "start": 22530, "end": 22538.68}, {"text": "Toronto buildings sorry the gross is 1.4 for the renov program but the net impact", "start": 22538.68, "end": 22544.92}, {"text": "uh Nets out to about 400,000 uh in order to support our Ren evictions program there's other um I", "start": 22544.92, "end": 22553.12}, {"text": "guess enhancements uh for example a million dollars to the uh the rent Bank uh 800,000 for eviction prevention and", "start": 22553.12, "end": 22561.08}, {"text": "other uh small programs as such", "start": 22561.08, "end": 22565.92}, {"text": "in this slide we uh look at our our 2025 Capital program uh it's 721 million it's", "start": 22569.2, "end": 22577.32}, {"text": "primarily funded 30% of it is through debt or 215 million 24% of the budget is", "start": 22577.32, "end": 22584.16}, {"text": "coming from recoverable debt 18% is or 133 million from federal and provincial", "start": 22584.16, "end": 22590.68}, {"text": "funding 133% uh 9 91 million from development charges and 15% 112 million", "start": 22590.68, "end": 22598.08}, {"text": "from reserves and other revenues of the 721 uh million for 2025 82% of it or 589", "start": 22598.08, "end": 22607.04}, {"text": "million is allocated to the housing Secretariat 177% or 125 uh to Waterfront", "start": 22607.04, "end": 22614.24}, {"text": "revitalization and uh 1% uh approximately to city planning for some of the smaller deliverables through", "start": 22614.24, "end": 22622.798}, {"text": "there the 10year Capital plan for us is approximately 3.9 billion I won't go", "start": 22622.798, "end": 22628.84}, {"text": "through each one of these but the larger ones uh the largest category that we", "start": 22628.84, "end": 22633.958}, {"text": "have uh is approximately 1.9 billion for Toronto community housing for state of", "start": 22633.958, "end": 22639.16}, {"text": "good repair and other supports uh 1.4 billion for city-led and City uh", "start": 22639.16, "end": 22644.558}, {"text": "supported development 215 million uh for flood protection and 119 million uh for", "start": 22644.558, "end": 22653.04}, {"text": "protecting and preserving affordable hous housing and the balance of the other um items in the 10year capital", "start": 22653.04, "end": 22658.92}, {"text": "plan are on the screen there in the slide of the 3.9 uh billion dollar", "start": 22658.92, "end": 22665.12}, {"text": "Capital plan over the 10 years approximately 1.9 Bill billion once again is going towards state of good", "start": 22665.12, "end": 22670.878}, {"text": "repair and there's about 2.3 billion uh going towards improvements and growth", "start": 22670.878, "end": 22676.12}, {"text": "related projects those two numbers themselves don't necessarily reconcile to 3.9 billion however there is a uh", "start": 22676.12, "end": 22683.878}, {"text": "there is a repayment that Nets it out to 3.9 billion the next slide uh does show", "start": 22683.878, "end": 22692.558}, {"text": "where our debt funding is coming from approximately 60% or sorry 59% or 2.3", "start": 22692.558, "end": 22698.24}, {"text": "billion is from debt over the next 10 years 18% 695 million from federal and", "start": 22698.24, "end": 22704.24}, {"text": "provincial funding 9% 355 million is recoverable debt 6% 241 million from", "start": 22704.24, "end": 22712}, {"text": "development charges and 8% 29 three from reserves and other revenues where that", "start": 22712, "end": 22718.558}, {"text": "uh uh Capital funding is intended to be used approximately 88% or 3.4 billion", "start": 22718.558, "end": 22724.718}, {"text": "will go towards uh towards the housing Secretariat including the funding for Toronto Community Housing 10% or 43.9", "start": 22724.718, "end": 22732.76}, {"text": "million towards Waterfront uh revitalization initiatives and the balance you know approximately 2% toward", "start": 22732.76, "end": 22739.16}, {"text": "City Planning projects and and thank you thank you Mr", "start": 22739.16, "end": 22746.68}, {"text": "Sharma are there any uh questions generally on the on the overview", "start": 22746.68, "end": 22753}, {"text": "presentation I don't see any uh so I think we do them in this", "start": 22755.44, "end": 22761.28}, {"text": "order yeah so City Planning are there any questions on yeah Deputy Mayor melie", "start": 22761.28, "end": 22767.478}, {"text": "thank you um so in the the presentation you have a line item for 3 million", "start": 22767.478, "end": 22773.24}, {"text": "annually for civic Improvement oh what is this oh for is this for under", "start": 22773.24, "end": 22780.24}, {"text": "planning your development and growth on so this is General on the on the", "start": 22780.24, "end": 22785.718}, {"text": "presentation okay so I thought it might be under the city planning one but yeah there's I believe that is part of uh", "start": 22785.718, "end": 22792.32}, {"text": "some of the work that we do from a complete streets perspective and it's a small amount of funding where planning supports that initiative along with", "start": 22792.32, "end": 22799.478}, {"text": "other City divisions so yeah okay I guess it's on on the general it's on page 15", "start": 22799.478, "end": 22806.44}, {"text": "um and there's just Civic improvements that's listed at 30 million but 30", "start": 22806.44, "end": 22812.12}, {"text": "million a year just wondering what kinds of things that that goes towards so our chief planner is here he can respond to", "start": 22812.12, "end": 22818}, {"text": "it but I do believe uh what I had indicated around the uh complete streets uh investment is it's part of what", "start": 22818, "end": 22824.08}, {"text": "planning delivers along with other divisions in order to support some of those", "start": 22824.08, "end": 22830.08}, {"text": "projects yes chair that that's correct so that's $3 million annual minor understanding is that amount has existed", "start": 22830.28, "end": 22836.04}, {"text": "for some time uh and typically those funds are used to augment other City infrastructure projects uh to include uh", "start": 22836.04, "end": 22843.52}, {"text": "enhanced Urban Design Elements um a lot of the focus over the past couple of years has been around uh uh green", "start": 22843.52, "end": 22849.878}, {"text": "infrastructure incorporation of low impact development and uh implementation of the green streets program has been a", "start": 22849.878, "end": 22855.2}, {"text": "lot of how that fund has been used to uh to augment other City infrastructure projects and it's administered through", "start": 22855.2, "end": 22860.32}, {"text": "the Urban Design Team within City Planning so how is that fund it that's from the property tax base or is that", "start": 22860.32, "end": 22867.24}, {"text": "development fees that you collect and flow through or section 37s that flow through or we have an idea exactly uh so", "start": 22867.24, "end": 22875.958}, {"text": "uh chair my understanding is that includes uh some Levy funding Capital but also some DC U uh capital I don't", "start": 22875.958, "end": 22881.92}, {"text": "know the exact breakdown between the two okay I it's the first time I saw", "start": 22881.92, "end": 22888.24}, {"text": "that we do this and there's this pot there just there's not a lot of description around it um or what that's", "start": 22888.24, "end": 22894.08}, {"text": "being used for um okay um and then my next question is on just the number of", "start": 22894.08, "end": 22899.68}, {"text": "Staff which I don't know if that would fall under City Planning and Development review specifically or", "start": 22899.68, "end": 22906.4}, {"text": "general I guess I I mean it's under planning but I guess it's you you in", "start": 22909, "end": 22914.08}, {"text": "2022 you approved 150 positions so it's the status I just want to know if you're asking about planning because then I can", "start": 22914.08, "end": 22920.28}, {"text": "give you five minutes on planning or if you're asking for the whole department but my last question I thought was planning too and it was the whole", "start": 22920.28, "end": 22925.638}, {"text": "department so um so so the question then you can decide you can decide where it fits I'm still going to fit both in five", "start": 22925.638, "end": 22931.878}, {"text": "minutes um so my question is uh 2022 there was a hiring of 150 planners where", "start": 22931.878, "end": 22937.718}, {"text": "are you at with that hiring in vacancies and uh are there any more being added or does that take us to a full compliment", "start": 22937.718, "end": 22943.84}, {"text": "through the chair and sorry I'll hand it over to an Lisa so uh councelor valessa Faria may", "start": 22943.84, "end": 22950.798}, {"text": "have more information but my understanding is those 150 that were spread over numerous divisions not just", "start": 22950.798, "end": 22956.12}, {"text": "City Planning which is now part of the development review division with the realignment we've done theyve filled", "start": 22956.12, "end": 22961.878}, {"text": "primarily all of those positions I think there were eight or 10 still just waiting to get through the recruitment", "start": 22961.878, "end": 22968.12}, {"text": "process but they've been pretty much filled and I'm sure valessa can speak uh more to", "start": 22968.12, "end": 22974}, {"text": "that uh sure that's correct out of the 150 positions about 76 were in City", "start": 22974, "end": 22979.638}, {"text": "Planning and the balance the other 74 were spread ac across commentary divisions which are now within", "start": 22979.638, "end": 22985.878}, {"text": "development review so that includes engineering review and transportation review staff out of those 150 about 143", "start": 22985.878, "end": 22993.04}, {"text": "are currently filled and then out of that 150 is that are you done or is there more coming in this year is that", "start": 22993.04, "end": 22999.04}, {"text": "bring us to a full complement we're 100% ready to go on the the DG division so", "start": 22999.04, "end": 23004.24}, {"text": "the development review division currently has about 400 uh FTE and our", "start": 23004.24, "end": 23009.4}, {"text": "vacancy rate is currently about 7% um so we we have done a great job in", "start": 23009.4, "end": 23014.76}, {"text": "in filling um in in filling our our vacancies and as a result I can uh say", "start": 23014.76, "end": 23021.32}, {"text": "that our service levels have also improved significantly and we're getting really great feedback not only uh from", "start": 23021.32, "end": 23027.92}, {"text": "uh the the development industry including nonprofit developers but also from members of council so are you", "start": 23027.92, "end": 23033.6}, {"text": "adding more planners this year or you like you're okay that that I guess full compliment so you're a full compliment", "start": 23033.6, "end": 23039.638}, {"text": "we're not adding more this year and now everybody's just banging it out okay great thank you", "start": 23039.638, "end": 23046.362}, {"text": "you okay uh was that a question that was councelor Morley or no that was", "start": 23049.16, "end": 23055.44}, {"text": "councelor Melby and you are finished Deputy Mayor", "start": 23055.44, "end": 23062.52}, {"text": "yeah okay uh uh I'm gonna I'm going to jump to councelor perks because he's got", "start": 23062.52, "end": 23068.44}, {"text": "a time constraint yeah I'm I'm I'm very sorry uh Madam chair I've got to disappear for 20 minutes for an agenda", "start": 23068.44, "end": 23074.12}, {"text": "bre briefing on the housing rights advisory committee um but before I go I", "start": 23074.12, "end": 23079.68}, {"text": "wanted to ask the CFO a question uh Council recently approved uh the city", "start": 23079.68, "end": 23085.958}, {"text": "building model and I'm not seeing uh the new positions and funding", "start": 23085.958, "end": 23091.798}, {"text": "for new positions represented here can you comment on that quickly yeah to the chair uh we do have funds available for", "start": 23091.798, "end": 23098.52}, {"text": "that position uh given the timing of the budget process we've ensured those funds are placed within our other corporate", "start": 23098.52, "end": 23103.92}, {"text": "expend and our corporate accounts we will ensure that they're available to transition for the position once they're", "start": 23103.92, "end": 23109.4}, {"text": "required and I assume that once that happens that'll show up in one of the variance likely through a variance", "start": 23109.4, "end": 23114.84}, {"text": "report we'll have the adjustment okay thank you see you all in 20 minutes okay", "start": 23114.84, "end": 23121.12}, {"text": "um are there any more questions on the the overall presentation councelor Moyes just for my", "start": 23121.12, "end": 23128.12}, {"text": "own understanding when it comes to the Waterfront revitalization initiative is that the West dland specifically or is", "start": 23128.12, "end": 23133.92}, {"text": "that just the entire Waterfront through the chair it it does reference the entire Waterfront uh", "start": 23133.92, "end": 23140.638}, {"text": "including for example a keyw woman menacing uh and the the complete", "start": 23140.638, "end": 23145.84}, {"text": "Waterfront okay thank you", "start": 23145.84, "end": 23151.24}, {"text": "oh councelor Morley on the on the overall presentation go ahead uh uh", "start": 23151.24, "end": 23157.958}, {"text": "thanks bam chair it's actually a specific question for planning should I hold it for or sorry for the housing", "start": 23157.958, "end": 23163.76}, {"text": "secretary I'm about to bring them up yeah perfect I'll wait thank you okay", "start": 23163.76, "end": 23169.68}, {"text": "and that's it councelor Chang okay so I'm going to bring up um", "start": 23169.68, "end": 23176.52}, {"text": "uh City Planning and Development review because they're you're uh contained in the same set of analyst notes", "start": 23176.52, "end": 23185.238}, {"text": "okay so you guys are covering both things we haven't actually had our meet and greet yet so", "start": 23196.2, "end": 23201.878}, {"text": "hello okay um uh councelor Morley let's do", "start": 23202.76, "end": 23208.52}, {"text": "virtual first councelor morle and and the analyst notes cover both these divisions uh because they're they're", "start": 23208.52, "end": 23215.12}, {"text": "just they're in the transition of being distinct so uh I I have uh both uh", "start": 23215.12, "end": 23221.04}, {"text": "development review and city planning for you uh thanks Madam chair um the question", "start": 23221.04, "end": 23228.24}, {"text": "was sort of asked and answered around what improvements we've been seeing uh in the development review process in", "start": 23228.24, "end": 23234.6}, {"text": "terms of timelines and I I guess I'll just ask if you can provide any additional color to uh what additional", "start": 23234.6, "end": 23241.558}, {"text": "improvements we can expect through the budget this year uh thank you counselor uh to the", "start": 23241.558, "end": 23248.52}, {"text": "chair we have uh we have seen on average about an 80% Improvement in timelines so as an example for site plan we've our uh", "start": 23248.52, "end": 23256.76}, {"text": "as of December um our applications have been reviewed within 97 days versus 694", "start": 23256.76, "end": 23263.36}, {"text": "days uh for the five years uh average uh before uh last year in terms of of", "start": 23263.36, "end": 23271.4}, {"text": "improvements for 2025 so 2025 is going to be a big year for us we're going to continue to focus on uh on uh", "start": 23271.4, "end": 23278.4}, {"text": "improvements to the service that we provide to applicants and that includes looking at things like our standard operating procedures per application", "start": 23278.4, "end": 23285.12}, {"text": "type uh we're going to focus on relooking at our our kpis now that we are Consolidated division not only with", "start": 23285.12, "end": 23292.16}, {"text": "Community planning but but also with engineering review Transportation review staff uh we're going to focus on on", "start": 23292.16, "end": 23297.798}, {"text": "training and development to make sure that staff across our five districts uh that when they respond on", "start": 23297.798, "end": 23303.84}, {"text": "applications it's consistent it's predictable so if you're an applicant and you you go to a tuico you have the", "start": 23303.84, "end": 23310.32}, {"text": "same experiences if you go downtown so that's also really important for us we're going to continue to introduce technology tools to help make our system", "start": 23310.32, "end": 23316.878}, {"text": "more efficient and we're also going to be uh looking at our compliment management so that we are Dynamic to", "start": 23316.878, "end": 23323.08}, {"text": "respond to fluctuations and application volumes across districts so those are some of the key improvements for us in", "start": 23323.08, "end": 23328.878}, {"text": "2025 right thank you so much um just a couple quick follow-ups on that with", "start": 23328.878, "end": 23334.718}, {"text": "respect to the housing plan that we have and some of the incentives that we're now standing up as well in this budget", "start": 23334.718, "end": 23342.36}, {"text": "is there a dedicated person who is making connections for applicants um to encourage them to build the kind of", "start": 23342.36, "end": 23348.84}, {"text": "housing that we need for example um like purpose built rental which we are are working to incentivize um or is that a", "start": 23348.84, "end": 23356.4}, {"text": "general um piece of work that will be undertaken by everybody in the in the", "start": 23356.4, "end": 23361.6}, {"text": "unit or on the", "start": 23361.6, "end": 23365}, {"text": "team can't seem to turn on my microphone okay there we go um we currently", "start": 23367.16, "end": 23372.32}, {"text": "counselor we currently have two streams of service in development review so there's a priority development review", "start": 23372.32, "end": 23378.04}, {"text": "stream which looks at um or which focuses on Expediting affordable housing", "start": 23378.04, "end": 23383.2}, {"text": "applications we're also expanding that team to look at rental housing applications to align with the city's", "start": 23383.2, "end": 23389.04}, {"text": "efforts on the recent uh rental incentive program so with applicants that come through that stream they uh", "start": 23389.04, "end": 23395.878}, {"text": "they get an expedited Service as an example the 244 Egon project which is the Bondo uh sorry uh Co-op project 900", "start": 23395.878, "end": 23404.4}, {"text": "units that was reviewed within 69 days and it came through that priority development review stream for the the", "start": 23404.4, "end": 23410.44}, {"text": "other uh sets of applications that come in they will go through the the more General stream but we will continue to", "start": 23410.44, "end": 23416.28}, {"text": "focus on eventually aligning so that we have a service standard that is uh that", "start": 23416.28, "end": 23421.718}, {"text": "is predictable and improved across both streams great thank you you've been", "start": 23421.718, "end": 23427.16}, {"text": "doing great work out the gate I look forward to continuing to work together thanks Madam chair that's it for me okay", "start": 23427.16, "end": 23433.24}, {"text": "thank you councelor chain thank you through the", "start": 23433.24, "end": 23438.28}, {"text": "speaker uh so recently uh there was a motion that we didn't pass at Council", "start": 23438.28, "end": 23444.84}, {"text": "regarding residential Zone uh retail and um and and yesterday I think", "start": 23444.84, "end": 23452.558}, {"text": "there was a consultation about an Avenue study that is happening and there are", "start": 23452.558, "end": 23458.16}, {"text": "some in my neighborhood that are feeling like they are not being consulted about", "start": 23458.16, "end": 23464}, {"text": "fairly large decisions that can impact how our community will experience the", "start": 23464, "end": 23469.68}, {"text": "city and so I'm just wondering in this budget and in general in our processes", "start": 23469.68, "end": 23475.68}, {"text": "what uh dedicated staff are there to building a comprehensive engagement plan", "start": 23475.68, "end": 23483.558}, {"text": "uh education and engagement because when we're going to make large changes to our", "start": 23483.558, "end": 23488.6}, {"text": "official plan uh it it's very important especially in the inner BBS uh or areas", "start": 23488.6, "end": 23495.44}, {"text": "outside the downtown core where voices another example is you know the parking", "start": 23495.44, "end": 23501.12}, {"text": "policy which councelor Carol and myself are very much wanting a revisit in terms", "start": 23501.12, "end": 23506.638}, {"text": "of visitor parking requirements so just what part of this budget uh is allocated", "start": 23506.638, "end": 23513.2}, {"text": "towards ensuring that the right uh amount and spread of representation is", "start": 23513.2, "end": 23520.24}, {"text": "included in the consultative process towards policy", "start": 23520.24, "end": 23526.76}, {"text": "changes uh yes chair so the uh you won't find it reflected necessarily in a specific line item it is something we", "start": 23527.04, "end": 23533.32}, {"text": "incorporate into the capital budgets for the uh for the various initiatives um", "start": 23533.32, "end": 23538.558}, {"text": "one of the reasons why some of the the the planning initiatives and policy initiatives do take some time as we try to build a robust consultation process", "start": 23538.558, "end": 23545.16}, {"text": "uh within them uh and then we do have within within the planning division we have some staff who do specialize in", "start": 23545.16, "end": 23550.36}, {"text": "engagement who can provide advice to planners and others who are leading projects as to best practice for how they should engage uh and then the", "start": 23550.36, "end": 23556.68}, {"text": "expectation is that the planners on the file would would would lead uh those engagement processes um we do have a", "start": 23556.68, "end": 23563.36}, {"text": "review underway this year within planning on uh approach to engagement um", "start": 23563.36, "end": 23568.398}, {"text": "make sure that's reflecting the new direction that came out through chapter one of the new official plan and the expectations that are set out there", "start": 23568.398, "end": 23574.68}, {"text": "around Broad inclusivity in terms of the engagement that we are doing um so that's something we'll be working on uh", "start": 23574.68, "end": 23580.12}, {"text": "through 2025 uh specific to the one issue that was raised around um retail", "start": 23580.12, "end": 23585.558}, {"text": "commercial uses in neighborhoods we have not yet um devised a plan in terms of the council direction that was given to", "start": 23585.558, "end": 23590.92}, {"text": "do a additional engagement around that one so I think the challenge is that you know a lot of us deal with our local", "start": 23590.92, "end": 23598.36}, {"text": "planning Division and together we have pretty good Community engagement", "start": 23598.36, "end": 23603.718}, {"text": "processes that we've worked out but when it comes to Citywide policies it's not", "start": 23603.718, "end": 23609.24}, {"text": "as clear which part of the planning division is responsible for the Citywide", "start": 23609.24, "end": 23615.798}, {"text": "engagement or if all of the regional development divisions should be part of", "start": 23615.798, "end": 23622.558}, {"text": "that process uh so uh chair I think that is", "start": 23622.558, "end": 23629.44}, {"text": "one of the things we want to look at through the Engagement review is that it is being sort of uh equitably delivered across the city uh and not just", "start": 23629.44, "end": 23635.798}, {"text": "geographically but within communities that we know are underserved and uh we sometimes are challenged in bringing them out and and hearing their voices", "start": 23635.798, "end": 23642}, {"text": "through the consultation process that we do have um and uh like I said it is it", "start": 23642, "end": 23647.12}, {"text": "is typically LED through the policy plan or the project manager who is leading that particular policy file um with the", "start": 23647.12, "end": 23653.28}, {"text": "advice of some of the engagement experts we have within the division okay thank you I will follow up", "start": 23653.28, "end": 23659.04}, {"text": "offline about the Avenue study that hap is happening too because I I'm not sure", "start": 23659.04, "end": 23664.44}, {"text": "the one town hall that has happened online is sufficient to get the reach that we need thank", "start": 23664.44, "end": 23670.958}, {"text": "you okay uh is coun an still there he oh there he is councelor cassan did", "start": 23670.958, "end": 23678.798}, {"text": "you have questions of City Planning and Development review chair I do have one question if I", "start": 23678.798, "end": 23685.12}, {"text": "if I could sure that is with respect going back to um uh Jag's presentation", "start": 23685.12, "end": 23691.958}, {"text": "on new positions uh in the budget comparing 24 to uh 25 from 1459 to", "start": 23691.958, "end": 23700.08}, {"text": "1533 there's an additional 74 new positions where are these positions going to uh Jag and and and what", "start": 23700.08, "end": 23708.16}, {"text": "positions for the whole cluster is that the whole cluster yeah", "start": 23708.16, "end": 23713.76}, {"text": "yeah Mr charma was giving a presentation on on the whole development and growth Services cluster which is uh five", "start": 23713.76, "end": 23720.76}, {"text": "divisions yeah uh the CFO can maybe uh give you the short answer yes i' like to", "start": 23720.76, "end": 23726.68}, {"text": "know where these positions are being directed to the speaker the majority of the positions are actually in trono building who would likely be able to", "start": 23726.68, "end": 23732.92}, {"text": "speak to that uh in a in a few moments so they're in building okay yeah", "start": 23732.92, "end": 23739.92}, {"text": "which we'll get to very quick very shortly yeah because I may have to uh I", "start": 23739.92, "end": 23745.32}, {"text": "promised to to save housing secretary until Council perks got back so I may skip over and go to Toronto building for", "start": 23745.32, "end": 23751.44}, {"text": "a couple of minutes very good depends on how long we spend on on planning uh no more questions for uh uh City Planning", "start": 23751.44, "end": 23758.6}, {"text": "in in particular a wait a wait for building yeah okay uh uh Deputy Mayor", "start": 23758.6, "end": 23766.558}, {"text": "Melby councelor Moy okay I just have a couple of questions myself then um the", "start": 23766.558, "end": 23774.68}, {"text": "uh uh in in the key cost drivers that gives the explanation the extension of", "start": 23774.68, "end": 23780.08}, {"text": "12 temporary positions required for the continuing work on update downs view on employment area conversion reviews and", "start": 23780.08, "end": 23787.44}, {"text": "then Ontario Place Redevelopment planning I'm interested in in the employment area conversion reviews is", "start": 23787.44, "end": 23794}, {"text": "that the the previous list that all those uh people that submitted to be to", "start": 23794, "end": 23799.6}, {"text": "be considered as part of the MCR and it's it's those conversions that we left or are are they now more detailed formal", "start": 23799.6, "end": 23807.6}, {"text": "applications which division is doing that", "start": 23807.6, "end": 23812.636}, {"text": "work that's correct so it's it's taking the work that was done R employment conversions and once we have a", "start": 23812.92, "end": 23818.24}, {"text": "provincial decision on those then there was work to be done in terms of a number of those uh would become identified as", "start": 23818.24, "end": 23824.16}, {"text": "regeneration areas subject to some further studies that would be led regeration area", "start": 23824.16, "end": 23829.2}, {"text": "study oh okay so you those positions then uh rest with your division to do", "start": 23829.2, "end": 23835.52}, {"text": "that type of work through the chair yes I believe all of those positions are within City Planning okay okay and so um", "start": 23835.52, "end": 23844.398}, {"text": "uh I note that there's a there's an increase to development application fees of 4% that that's already been uh uh", "start": 23844.398, "end": 23851.24}, {"text": "outlined and and and highlighted um we also have uh just a well it seems", "start": 23851.24, "end": 23858.478}, {"text": "like a few short years ago M you'll correct me and tell me it's a decade ago at one point we we really did an uplift", "start": 23858.478, "end": 23865.32}, {"text": "to to catch up on on the development review process and and we're looking at bringing in 150 planners it took a few", "start": 23865.32, "end": 23872.52}, {"text": "years to do it just to find the talent so the question is now we see there", "start": 23872.52, "end": 23878.84}, {"text": "there was kind of a there was a Slowdown of applications coming in at least that was the the sense for me during uh uh", "start": 23878.84, "end": 23886.32}, {"text": "the most uncertain times of the economy over the last couple of years uh so we had a slow down the economy um and we're", "start": 23886.32, "end": 23893.958}, {"text": "increasing the uh the price on development application fees does that mean we can really deliver on on getting", "start": 23893.958, "end": 23901.638}, {"text": "uh uh uh application reviews done in a timely manner because I we're we're pretty much going to have to guarantee", "start": 23901.638, "end": 23907.92}, {"text": "that if we're raising the fees at the same time are we not yeah so councelor the 4% that is referenced in the budget", "start": 23907.92, "end": 23914.76}, {"text": "it's our annual inflationary increase this does not contemplate any increases in application fease at this time okay", "start": 23914.76, "end": 23921.6}, {"text": "so they can't treat it as a surprise in any way shape or form okay inflationary yeah but it but are we in a position", "start": 23921.6, "end": 23929.44}, {"text": "that we're able to uh uh move more efficiently through each individual application given that the traffic has", "start": 23929.44, "end": 23936.28}, {"text": "slowed down a little bit uh the the answer is yes and I think we we've uh We've demonstrated some", "start": 23936.28, "end": 23942.92}, {"text": "really good success um we have a quarterly report that goes to the planning and housing committee and as", "start": 23942.92, "end": 23948.36}, {"text": "mentioned earlier we're seeing on average about an 80% reduction in our review timelines which is great wow um", "start": 23948.36, "end": 23955.32}, {"text": "so that's that's really uh good news um I I must uh say although we have seen a", "start": 23955.32, "end": 23962.6}, {"text": "bit of a Slowdown in applications our volumes have remained steady the teams are working uh on the new applications", "start": 23962.6, "end": 23970.718}, {"text": "coming in which is about a 16% uh reduction from 2023 levels so not as big", "start": 23970.718, "end": 23975.798}, {"text": "as we had initially anticipated we are also working on our backlog so there is a backlog of applications that were pre", "start": 23975.798, "end": 23983.32}, {"text": "Bill 109 applications so the the slight slowdown has allowed the team to also", "start": 23983.32, "end": 23989.08}, {"text": "focus on catching up with those applications okay and um The Well", "start": 23989.08, "end": 23996.6}, {"text": "planning it's it's never been quite cost recovery but the the goal was to to have the application fees cover theost cost", "start": 23996.6, "end": 24003.6}, {"text": "of reviewing the applications but I I'm also seeing because of the provincial", "start": 24003.6, "end": 24010.32}, {"text": "legislative changes we it I don't know if it's just a trend for us in in North York I suspect also in the downtown area", "start": 24010.32, "end": 24017.638}, {"text": "where we have applications and they tend to carry on and carry over because you", "start": 24017.638, "end": 24024.84}, {"text": "apply then there's a legislative change and then you want something reconsidered and then you oh maybe I can change this", "start": 24024.84, "end": 24030.878}, {"text": "and now I can uh upzone this maybe I want to go back and I want another Opa", "start": 24030.878, "end": 24036.08}, {"text": "because the legislative changes as they go along maybe I want to change the affordable housing number and all the", "start": 24036.08, "end": 24042.16}, {"text": "rest of it um are we still cost recovery on a per application basis or are are", "start": 24042.16, "end": 24048}, {"text": "some of those circumstances such that now they're not really paying the freight on the amount of time we're", "start": 24048, "end": 24053.478}, {"text": "spending on their one application uh councelor you're absolutely correct so that was my", "start": 24053.478, "end": 24060.398}, {"text": "feeling yeah we in general we uh the cost recovery only covers up to three", "start": 24060.398, "end": 24066.92}, {"text": "resubmissions so part of the critical work that we'll be doing this year is to streamline our standard operating", "start": 24066.92, "end": 24073.32}, {"text": "procedures to make sure that we are more efficient and we set expectations within industry and we provide those clear", "start": 24073.32, "end": 24079.44}, {"text": "directions in terms of what uh is cost recovery or what they can get for what they pay versus what will be additional", "start": 24079.44, "end": 24086.16}, {"text": "so that is part of the critical work that we need to do to make sure that we're getting paid appropriately for the level of service that's being provided", "start": 24086.16, "end": 24092.638}, {"text": "right so so we might we might come to a point where we're making a policy change to say these are all the actions you get", "start": 24092.638, "end": 24098.84}, {"text": "for that fee if you're going to make us have a doover in three years um that's", "start": 24098.84, "end": 24104.558}, {"text": "the legislative change is not ours so we we may have to reconsider the fee potentially yes okay okay thank you I", "start": 24104.558, "end": 24112.36}, {"text": "look forward to seeing a little of that um okay those are my questions and I think those are the questions that we", "start": 24112.36, "end": 24118.52}, {"text": "have for uh City Planning uh thank you it's not it's not always this fast", "start": 24118.52, "end": 24124.08}, {"text": "you'll find okay um so as I said before um uh", "start": 24124.08, "end": 24131.36}, {"text": "counselor uh perks has some questions of on the housing Secretariat's budget so", "start": 24131.36, "end": 24136.798}, {"text": "I'm going to suggest that we jump over and just do Toronto building and then come back to the housing secretari", "start": 24136.798, "end": 24142.52}, {"text": "because he's going to be back by about 4:20 so if you don't mind", "start": 24142.52, "end": 24148.32}, {"text": "yeah and I'm expecting there are going to be questions here because as the CFO", "start": 24149.718, "end": 24155.24}, {"text": "pointed out to councelor chanti uh most of those new positions lie in Toronto", "start": 24155.24, "end": 24162.68}, {"text": "building oh see", "start": 24181.76, "end": 24187.04}, {"text": "okay okay is councelor chanti still on the", "start": 24189.478, "end": 24195}, {"text": "line yes I'm here so councelor chanti uh we're uh oops sorry uh we're at Toronto", "start": 24195.32, "end": 24202.68}, {"text": "building now and you were asking about the new positions in uh in in this", "start": 24202.68, "end": 24208.08}, {"text": "cluster and and the The Lion Share of them are in this division so you wanted to outline of those new positions if you", "start": 24208.08, "end": 24215.32}, {"text": "want to go ahead yes thank you chair so are you okay with the question", "start": 24215.32, "end": 24222.798}, {"text": "so yeah yeah thank", "start": 24222.798, "end": 24227.122}, {"text": "you to the chair 55 additional positions so councelor Gandy was asking for I", "start": 24230.68, "end": 24236.2}, {"text": "wasn't didn't hear the question but uh uh chair I can repeat it yeah if you", "start": 24236.2, "end": 24241.36}, {"text": "wanted if you want to frame it I I'm putting words in your mouth so if you would like to ask the question councelor", "start": 24241.36, "end": 24246.638}, {"text": "ciss yeah so the presentation indicated that there's 74 new positions from 24 to", "start": 24246.638, "end": 24253.12}, {"text": "25 uh the vast majority of these positions are in in your division um so", "start": 24253.12, "end": 24258.76}, {"text": "what uh uh what motivated this this it's a significant number to uh to to uh put", "start": 24258.76, "end": 24265.08}, {"text": "some budget money aside in one year can we can you speak to that and why um we", "start": 24265.08, "end": 24270.718}, {"text": "need so many people and what where are they going to be directed and what are their role well their roles or what are", "start": 24270.718, "end": 24276.558}, {"text": "their responsibilities certainly uh chair the uh out of the 74 uh positions 55 of", "start": 24276.558, "end": 24283.92}, {"text": "those um are for the administration and uh enforcement of the building code act", "start": 24283.92, "end": 24290.08}, {"text": "while 14 of those will support the new uh Ren eviction baa program um these", "start": 24290.08, "end": 24297.76}, {"text": "positions are funded um uh through uh at least the 55 are funded through the U uh", "start": 24297.76, "end": 24305.04}, {"text": "permit fees they're not riing on the tax base um and the 14 positions 60% of", "start": 24305.04, "end": 24312.84}, {"text": "those positions are funded through permit fees and 40 through 40% through uh um permit uh sorry through other uh", "start": 24312.84, "end": 24321.478}, {"text": "City revenues um in terms of where they will be deployed they're they're being", "start": 24321.478, "end": 24328}, {"text": "deployed at the front line uh front line um really to um to to ensure that we're", "start": 24328, "end": 24333.558}, {"text": "meeting our service levels uh expedite permit approvals um and with respect to", "start": 24333.558, "end": 24340.398}, {"text": "the 55 uh just want to just want to mention that they were also previously mentioned in the", "start": 24340.398, "end": 24346.558}, {"text": "2024 uh budget uh the division is currently going through a um uh uh a", "start": 24346.558, "end": 24353.478}, {"text": "program review and uh in order to rightsize the division uh those 55", "start": 24353.478, "end": 24359.68}, {"text": "positions are required uh to meet service demand well thank you for that but where I get", "start": 24359.68, "end": 24365.878}, {"text": "a lot of concerns are in the Expediting of permit approvals um and and and the", "start": 24365.878, "end": 24371.2}, {"text": "fact that it's as we know it it just it seems at times it takes um far too long", "start": 24371.2, "end": 24377.558}, {"text": "to obtain a building permit how many of these new positions will be directly", "start": 24377.558, "end": 24382.6}, {"text": "responsible to help expedite permit approvals in a more uh efficient way 12", "start": 24382.6, "end": 24388.16}, {"text": "of these positions will be for inspections um in order to to uh conduct", "start": 24388.16, "end": 24394.478}, {"text": "those inspections on on site um out of these 55 while I don't have the exact", "start": 24394.478, "end": 24401.12}, {"text": "number in front of me um majority 80 to 90% of these positions will be used for", "start": 24401.12, "end": 24407.44}, {"text": "permit uh Expediting okay thank you chair I'm good", "start": 24407.44, "end": 24413.558}, {"text": "thank you so much okay uh thank you uh very much are there other questions for", "start": 24413.558, "end": 24419.16}, {"text": "Toronto building nope I'd seeing none uh thank", "start": 24419.16, "end": 24424.478}, {"text": "you very much there you go um so what I'm going to suggest it is", "start": 24424.478, "end": 24431.12}, {"text": "20 after 4 now so if if others have questions on housing housing secretar we", "start": 24431.12, "end": 24437.16}, {"text": "could start and I suspect councelor perks will be here before we're done are there lots of questions on", "start": 24437.16, "end": 24444}, {"text": "that okay excellent housing secretar", "start": 24444, "end": 24449.68}, {"text": "Yeah question okay then we yeah then we will be able to spend the time we we", "start": 24449.68, "end": 24455.04}, {"text": "have a few counselors with questions so we'll we'll be able to to spend the time councelor chanti did you have any uh", "start": 24455.04, "end": 24461.84}, {"text": "questions for Miss Bond the housing", "start": 24461.84, "end": 24465.92}, {"text": "Secretariat no thank you chair no not at this time but I'll be listening in thank", "start": 24467.08, "end": 24472.958}, {"text": "you okay uh well you are the only outside the committee uh uh counselor so", "start": 24472.958, "end": 24478.68}, {"text": "that's why I'm asking you first uh Deputy Mayor Morley", "start": 24478.68, "end": 24483.76}, {"text": "do you have any questions I do thank you go ahead um and good afternoon everyone um one of the", "start": 24483.76, "end": 24491.878}, {"text": "questions that I have is around the uh foregone revenue for the rental incentive programs that we're standing", "start": 24491.878, "end": 24497.958}, {"text": "up uh importantly I think necessarily um we know we can afford to do 7,000 units", "start": 24497.958, "end": 24504.638}, {"text": "as a proof of concept um can you talk to us about what would be required to expand the program further and build", "start": 24504.638, "end": 24510.878}, {"text": "more housing and if there's anything in the budget to lead us to expansion here um yes uh", "start": 24510.878, "end": 24520.16}, {"text": "chair and thank you councelor councelor moley so in our December report um that", "start": 24520.16, "end": 24526.16}, {"text": "we brought to council we identified um that we would need really", "start": 24526.16, "end": 24531.32}, {"text": "about an additional billion dollars from The Province as a build more homes rebate uh um this would enable us to", "start": 24531.32, "end": 24538.92}, {"text": "complete an entire property tax uh waiver and the development charges for the balance of the program which was", "start": 24538.92, "end": 24545.2}, {"text": "around 13,000 additional", "start": 24545.2, "end": 24549.396}, {"text": "units thank you so much I know those conversations continue uh and hopefully", "start": 24550.398, "end": 24555.68}, {"text": "will be fruitful um I'll leave it at that for now thanks Madam", "start": 24555.68, "end": 24561.36}, {"text": "chair okay uh councelor Moyes uh thank you I have several questions uh through", "start": 24561.36, "end": 24566.958}, {"text": "you madam chair given that there were delays in City Le and City supported projects what strategy are being used to", "start": 24566.958, "end": 24573.958}, {"text": "mitigate issues related to labor shortages and Rising costs um uh chair we have done a number", "start": 24573.958, "end": 24581.76}, {"text": "of things uh as as you correctly identifi the really the entire affordable housing uh pipeline both uh", "start": 24581.76, "end": 24589.558}, {"text": "on city land and also with our partners in the community housing sector has been affected by uh those issues so in last", "start": 24589.558, "end": 24596.958}, {"text": "year in June uh we have basically changed and updated all of our programs", "start": 24596.958, "end": 24602.958}, {"text": "um include for our rental housing Supply program and so the uh capital budget", "start": 24602.958, "end": 24608.44}, {"text": "includes an amount of money which is an for an enhanced call for applications in", "start": 24608.44, "end": 24613.958}, {"text": "2025 um we have in increased our grant amount for up to $260,000 per unit to address the you", "start": 24613.958, "end": 24622.798}, {"text": "know the growing difficulty and cost of delivering affordable housing and we have also included um a new", "start": 24622.798, "end": 24630.08}, {"text": "pre-development uh Community uh pre Development Fund for our community housing sector to enable them to cover", "start": 24630.08, "end": 24636.478}, {"text": "cost of like early project development which are on you know there are no other", "start": 24636.478, "end": 24641.878}, {"text": "programs really available for them both of these critical steps uh were really", "start": 24641.878, "end": 24647.2}, {"text": "about trying to mitigate some of the risks that had shown up more broadly in the uh construction sector okay thank", "start": 24647.2, "end": 24653.398}, {"text": "you and so what are the plan steps to strengthen the Partnerships with with indigenous nonprofit and private sector", "start": 24653.398, "end": 24660.16}, {"text": "housing providers to expedite the delivery of affordable homes um so in in the budget we have a a", "start": 24660.16, "end": 24667.558}, {"text": "number of um areas of uh strength where are trying to um open new Supportive", "start": 24667.558, "end": 24673.718}, {"text": "Housing um and so much of the Supportive Housing the additional 500ish units that", "start": 24673.718, "end": 24678.84}, {"text": "we're opening in 2025 um we'll be looking for partners nonprofit housing community housing", "start": 24678.84, "end": 24685.2}, {"text": "sector Partners to um manage those to lease them for us and to provide the", "start": 24685.2, "end": 24690.6}, {"text": "supports directly um to residents and then that rental housing Supply program", "start": 24690.6, "end": 24696.68}, {"text": "uh that I mentioned that we revamped in June and that we'll be doing a call probably before the end opening that up", "start": 24696.68, "end": 24701.958}, {"text": "before the end of January at least 20% of that funding will be ring fence for our indigenous housing providers and", "start": 24701.958, "end": 24708.558}, {"text": "we're also going to be looking this year about how we also Target other sections of the community housing sector like uh", "start": 24708.558, "end": 24715.398}, {"text": "black Le housing organizations as well U because we haven't done that to date but that is something that's on our radar", "start": 24715.398, "end": 24721.16}, {"text": "for 2025 okay and the rent Bank what steps are being taken to ensure that the", "start": 24721.16, "end": 24726.638}, {"text": "enhanced uh rent Bank program effectively reaches historically marginalized communities how will", "start": 24726.638, "end": 24733.04}, {"text": "Outreach efforts be uh structured um so our rent bank has a budget of around $9", "start": 24733.04, "end": 24739}, {"text": "million that is being increased by 1 million in this budget and that will enable us to support um you know an", "start": 24739, "end": 24747.04}, {"text": "additional 300 households this year for a total of about 2700 So we re recognize", "start": 24747.04, "end": 24752.878}, {"text": "that this is one of our front-facing services and vital to those residents um who are on generally on Lower incomes", "start": 24752.878, "end": 24760.2}, {"text": "paying lower rent and it's really important that we keep them in situe so not to create even more pressure on", "start": 24760.2, "end": 24767.28}, {"text": "homelessness okay and given the decreasing Trend in federal and provincial funding what strategies are", "start": 24767.28, "end": 24773.958}, {"text": "in place to stabilize and diversify the funding's resources for the housing", "start": 24773.958, "end": 24779.08}, {"text": "secretary initiatives um to the chair that that is a really great question and one that", "start": 24779.08, "end": 24785.76}, {"text": "we're seized with at the moment in terms of the changes that we're anticipating at the the federal and provincial level", "start": 24785.76, "end": 24792.36}, {"text": "I think it's fair to say that the city in this budget is going even further than we have done in recent years uh to", "start": 24792.36, "end": 24799.24}, {"text": "put both capital and operating to support um critical types of housing that would otherwise not be delivered by", "start": 24799.24, "end": 24806.12}, {"text": "the market so the city is the leader right now in terms of uh investment and housing delivery but we continue to rely", "start": 24806.12, "end": 24813.36}, {"text": "on both the federal and provincial government we have um in this budget we", "start": 24813.36, "end": 24818.398}, {"text": "have allocated we've included the full housing accelerator fund amount of", "start": 24818.398, "end": 24823.718}, {"text": "471 million um we have recognized that we need that to be allocated to our", "start": 24823.718, "end": 24829.44}, {"text": "Capital plan um but at the moment we have only received the first tranch of that uh we in the capital plan we've", "start": 24829.44, "end": 24836}, {"text": "also acknowledged the building faster fund from The Province we received the first year of that we're on track to uh", "start": 24836, "end": 24843.558}, {"text": "meet the expectations of that building faster fun and get to the 80% of the permits and delivery that they want um", "start": 24843.558, "end": 24851.04}, {"text": "but we don't know exactly what year two will look like and whether that will be sufficient to secure the next year's", "start": 24851.04, "end": 24856.958}, {"text": "funding from The Province okay I may have time for one more yeah what metrics", "start": 24856.958, "end": 24862.76}, {"text": "will be used to evaluate the success of a newly funded program such as uh the", "start": 24862.76, "end": 24867.84}, {"text": "interm rent relief pilot and how often will these evaluations be reported to", "start": 24867.84, "end": 24873.04}, {"text": "the city council um maybe I'll start and I might ask my colleague to talk about this one", "start": 24873.04, "end": 24878.398}, {"text": "that we're um excited about this one because the Epic program has been one of our um really important programs and", "start": 24878.398, "end": 24886.36}, {"text": "we're bumping up against the the the affordability Gap in community and so we've introduced this pilot as a way to", "start": 24886.36, "end": 24892.718}, {"text": "really bridge for certain types of households who have a um you know a short-term issue maybe with an increase", "start": 24892.718, "end": 24899.44}, {"text": "in income later so this will be our first year of that pilot um and we'll be evaluating closely I think we would", "start": 24899.44, "end": 24906.44}, {"text": "anticipate we'll be doing an annual update for housing to uh later in the fall and I anticipating some interest in", "start": 24906.44, "end": 24913.878}, {"text": "the evaluation of that pilot even though we will only at that point be about five months in I don't if you wanted to add", "start": 24913.878, "end": 24920.398}, {"text": "anything no I think that was a really good point Abby and through the chair um you we have noticed with with epic with", "start": 24920.398, "end": 24925.76}, {"text": "the increasing affordability Gap there are certain households who are on the bridge of uh increasing income through", "start": 24925.76, "end": 24931.32}, {"text": "CPP or transitioning to employment uh and there's a gap or a challenge with a temporary benefit that could help bridge", "start": 24931.32, "end": 24937.958}, {"text": "and uh ensure stability for that household while they transition to more stable income sources thus avoiding", "start": 24937.958, "end": 24943.718}, {"text": "homelessness and important maintaining the affordability of the unit they are in so we're very eager to see the pilot", "start": 24943.718, "end": 24949.52}, {"text": "go um we're estimating it will serve between 130 and 150 people per in the year and uh you know I take aby's", "start": 24949.52, "end": 24957.12}, {"text": "recommendation is a good one that this would fit nicely with our broad update on housing too excellent thank", "start": 24957.12, "end": 24965.52}, {"text": "you there's your questions okay oh oh yeah well that", "start": 24968.76, "end": 24974.878}, {"text": "whenever I allow one more question it always ends up being a long one that requires two staff members to", "start": 24974.878, "end": 24980.28}, {"text": "answer okay uh uh councelor perks yeah um I'm not sure if we have the right", "start": 24980.28, "end": 24987.24}, {"text": "mechanisms for answering this but I think I'm going to explore it anyway uh", "start": 24987.24, "end": 24992.28}, {"text": "at budget launch a member of council uh was raising the fact that uh the", "start": 24992.28, "end": 24999.04}, {"text": "Deferred property taxes and development charges associated with the new rental creation program creates an ongoing", "start": 24999.04, "end": 25005.92}, {"text": "operating pressure for the city of Toronto and the the thing I was trying", "start": 25005.92, "end": 25011.958}, {"text": "to understand and nobody in the room had your expertise is", "start": 25011.958, "end": 25018.12}, {"text": "um isn't it the case that if we're not providing in housing for someone uh", "start": 25018.12, "end": 25024.92}, {"text": "subsidized housing I'm I'm talking about the subsidized portion there's a very good chance they're going to wind up in", "start": 25024.92, "end": 25030.2}, {"text": "our shelter system in the mental health system or the prison system and", "start": 25030.2, "end": 25035.798}, {"text": "that while we can't in the same way as we manage some of our other specific", "start": 25035.798, "end": 25042.08}, {"text": "expenditures we can certainly say in the long term by creating these affordable units we're actually", "start": 25042.08, "end": 25048.68}, {"text": "reducing the tax burden on torontonians by not paying those even higher", "start": 25048.68, "end": 25055.878}, {"text": "costs um chair I mean yes the the housing to plan and the actions that are", "start": 25057.558, "end": 25064.32}, {"text": "reflected in the budget speak to us taking action across the entire housing Continuum and so I think uh what you see", "start": 25064.32, "end": 25071.76}, {"text": "here is some actions very much targeted at people who are either experiencing", "start": 25071.76, "end": 25077.04}, {"text": "homelessness need Supportive Housing um because that very directly provides", "start": 25077.04, "end": 25082.12}, {"text": "housing um which is much cheaper than providing shelters so I think um our estimated costs are around 24,000 in", "start": 25082.12, "end": 25089.44}, {"text": "operating per year and um significantly more for for shelters having said that", "start": 25089.44, "end": 25095.24}, {"text": "though the relationship between the different sectors of the housing market I think means that where we're not", "start": 25095.24, "end": 25100.92}, {"text": "providing new purpose built rental um which is related to the incentives we", "start": 25100.92, "end": 25106.2}, {"text": "consider we continue to see that purpose built rental vacancy rate squeezed we see the rents increasing in the last 5", "start": 25106.2, "end": 25112.92}, {"text": "years we've seen purpose built rental go up by about 25% and so what that means is if we're", "start": 25112.92, "end": 25118.32}, {"text": "not doing something to relieve that and create these pressure valves across the entire housing system um we will see", "start": 25118.32, "end": 25125.398}, {"text": "overall at the at the far end the homelesses end things get considerably worse so we want to take action across", "start": 25125.398, "end": 25131.92}, {"text": "the entire Continuum to help ultimately everybody find housing at the right part", "start": 25131.92, "end": 25138}, {"text": "of the housing Continuum for them it and just I'm going know give some numbers that I found a source for in Toronto and", "start": 25138, "end": 25145}, {"text": "just if you could tell me if these are in the right ballpark so to provide a", "start": 25145, "end": 25150.32}, {"text": "month of uh social housing for someone is uh with supports is about $4,000 a", "start": 25150.32, "end": 25156.84}, {"text": "month in shelter it's about $7,000 a month in prison it's about $10,000 a", "start": 25156.84, "end": 25162.718}, {"text": "month and in hospital it's about $30,000 a month are those is that the right", "start": 25162.718, "end": 25167.76}, {"text": "ballpark I think that's in the in the right ballpark chair I think the the Supportive Housing I think we uh usually", "start": 25167.76, "end": 25175.04}, {"text": "estimate that between 25 and 3,000 but you're right the the spread I think", "start": 25175.04, "end": 25180.28}, {"text": "which is important between providing a Supportive Housing unit at say 2500 to", "start": 25180.28, "end": 25185.44}, {"text": "3,000 and the comparison with keeping people in hospital is you know 10 times", "start": 25185.44, "end": 25191.12}, {"text": "that okay thank you okay did did oh councelor Chang", "start": 25191.12, "end": 25196.32}, {"text": "sorry about that yeah thank you through the speaker um", "start": 25196.32, "end": 25204}, {"text": "out of the 65,000 approval Target for 2030 what percentage uh will are we", "start": 25204, "end": 25211.52}, {"text": "estimating will be City built versus private developer or not for-profit", "start": 25211.52, "end": 25218.08}, {"text": "delivered uh chair in I think in the original plan for housing too we had originally identified about 10,000 units", "start": 25219.68, "end": 25227.28}, {"text": "that could be built on city land um but since that time we have brought several", "start": 25227.28, "end": 25232.84}, {"text": "reports to council which have identified more land that the city can make available and I think at the last count", "start": 25232.84, "end": 25238.878}, {"text": "we're up to about 177,000 units potentially that we could deliver on city land if we had the right amount of", "start": 25238.878, "end": 25246.24}, {"text": "funding and financing from the federal provincial government land on its own is not going to see those units", "start": 25246.24, "end": 25252.878}, {"text": "materialize uh and just looking at this uh graph of very uh", "start": 25252.878, "end": 25259.84}, {"text": "ambitious approved and IND development numbers towards 47,000 units in", "start": 25259.84, "end": 25267.44}, {"text": "2026 um how vulnerable are these plans with the changing political", "start": 25267.44, "end": 25274.958}, {"text": "landscape um to the chair the um housing as a area of Canadian policy has always", "start": 25275.32, "end": 25282.68}, {"text": "has never been immune to changes in administrations or governments and there is significant history there that I", "start": 25282.68, "end": 25288.878}, {"text": "won't go into right now um but that is why I think for us and our budget it's", "start": 25288.878, "end": 25295.32}, {"text": "important that we continue to lead and provide the road map to how units more", "start": 25295.32, "end": 25301.16}, {"text": "units the right type of units can be delivered on a consistent basis and continue to advocate in the way that we", "start": 25301.16, "end": 25307.28}, {"text": "have the best way to Advocate is both to show the way forward and also to keep up", "start": 25307.28, "end": 25312.478}, {"text": "our level of investment show that we have a proven model and invite them to join um chair I", "start": 25312.478, "end": 25319.958}, {"text": "would I would go further actually and say um you know if you have a shovel ready", "start": 25319.958, "end": 25325.08}, {"text": "project if you have a piece of land that's ready to go or even if you have a completed project um that we can take", "start": 25325.08, "end": 25331.84}, {"text": "City we can switch out City money and and come in have the federal provincial", "start": 25331.84, "end": 25337.16}, {"text": "come uh governments come in at the last moment just before these units are about to open so that we can do more with our", "start": 25337.16, "end": 25343.04}, {"text": "investment um we can do all of those things hope they're listening uh in the third graph on page", "start": 25343.04, "end": 25351.12}, {"text": "five uh it says that 2,650 uh people or households were", "start": 25351.12, "end": 25359.92}, {"text": "housed into rgi units uh in 2024 where did that capacity come from", "start": 25359.92, "end": 25366.52}, {"text": "because we hear there it's very tight is that turnover people are transitioning out of rgi and where where are the", "start": 25366.52, "end": 25374.76}, {"text": "where's that space coming from thank you for the count question counselor and through the the chair um that's the", "start": 25374.76, "end": 25381.08}, {"text": "regular turnover within our rent geared income program uh so uh it is true um", "start": 25381.08, "end": 25386.398}, {"text": "that of our you know 70,000 plus units of rent geared Tome housing the turnover is low there is some that occurs for a", "start": 25386.398, "end": 25393.28}, {"text": "whole host of reasons and on average the city has um housed you between 2500 and", "start": 25393.28, "end": 25399.32}, {"text": "3,000 uh household applicants per year into rank your tium housing so that's the that's the anticipated turnover the", "start": 25399.32, "end": 25405.32}, {"text": "normal turn over that's correct and I remember two budgets ago", "start": 25405.32, "end": 25410.6}, {"text": "my first budget ever we asked the pro The Province provided 48 million for the supports for Supportive Housing we are", "start": 25410.6, "end": 25417.718}, {"text": "now increasing the number of units what is our ask uh this year and How likely", "start": 25417.718, "end": 25423.68}, {"text": "is it that we will be getting it um chair our ask continues to be for", "start": 25423.68, "end": 25429.718}, {"text": "that 48 million so that that agreement that we had had with the province kind of ends at the end of 20125 so we need", "start": 25429.718, "end": 25437}, {"text": "them to repeat that three-year commitment that they had made to us and then in in toal toal adding new um units", "start": 25437, "end": 25443.878}, {"text": "we need in total $60 million and if we continue to build new", "start": 25443.878, "end": 25449.958}, {"text": "Supportive Housing as we intend through the federal uh substream of the", "start": 25449.958, "end": 25455.76}, {"text": "affordable housing fund as it is now then that number would increase accordingly so does 48 million cover", "start": 25455.76, "end": 25462.76}, {"text": "this year uh Supportive Housing needs or is it 60 million um so the 48 million is for the", "start": 25462.76, "end": 25470.478}, {"text": "units that we had already open and then we're adding some new units that are opening in 2025 so they won't have a", "start": 25470.478, "end": 25477.04}, {"text": "full year of operations but our new number will be $60 million and that's our ask for 2025 and uh for the next", "start": 25477.04, "end": 25484.68}, {"text": "number of years per per year and it's still going back that's still a um good", "start": 25484.68, "end": 25491.6}, {"text": "public level of value for money investment when we compare it to other types of Investments counselor perks", "start": 25491.6, "end": 25498.398}, {"text": "other types of ways to support people who are experiencing homelessness does that my last question does that include", "start": 25498.398, "end": 25504.92}, {"text": "uh I've heard that we're going to uh be adding some Supportive Housing models to", "start": 25504.92, "end": 25510.398}, {"text": "tchc sites does that 60 million include those supports um so um chair in in last", "start": 25510.398, "end": 25518.08}, {"text": "year's uh budget we created a new program our anchor agency's program we are annualizing that this year um we're", "start": 25518.08, "end": 25525.32}, {"text": "trying we're doing what I just said which is we're trying a pilot to prove that it works we have um an an new", "start": 25525.32, "end": 25531.878}, {"text": "annual investment of a million dollarss and we're adding 500 um 500,000 so it", "start": 25531.878, "end": 25537.08}, {"text": "would be a $1.5 million program this year and we'll be doing an evaluation of that we're doing actually a complete", "start": 25537.08, "end": 25543.558}, {"text": "evaluation of all our Supportive Housing approaches this year and again using that for advocacy uh to continue this", "start": 25543.558, "end": 25551.08}, {"text": "type of work and to demonstrate that it works great thank you so", "start": 25551.08, "end": 25556.12}, {"text": "much okay uh I think I think that's everyone now I just have a couple of questions uh one's a very small one", "start": 25556.12, "end": 25563.36}, {"text": "they're they're both Capital questions um I see a little amount here for a couple of years running for the", "start": 25563.36, "end": 25568.958}, {"text": "choice-based uh access SYM is that just technology uh upgrading that program um", "start": 25568.958, "end": 25576.36}, {"text": "chair yes oh okay okay um and then to uh", "start": 25576.36, "end": 25581.398}, {"text": "mura uh there seems to be uh some pretty ambitious amounts here and and extended", "start": 25581.398, "end": 25587.16}, {"text": "over more years are those amounts are they already committed to particular", "start": 25587.16, "end": 25592.718}, {"text": "projects or those those uh uh the fundings there but the the the buildings", "start": 25592.718, "end": 25598.558}, {"text": "to to use the funds on are not yet chosen um chair we we've had a really", "start": 25598.558, "end": 25604}, {"text": "interesting mura year we issued the 2024 RFP and were three to four times", "start": 25604, "end": 25609.92}, {"text": "oversubscribed for that um there will be a report actually coming to planning and housing committee next week that lays", "start": 25609.92, "end": 25616.558}, {"text": "out Our intention around the mura program we were very impressed by the quality caliber of applicants and so on", "start": 25616.558, "end": 25623.558}, {"text": "that basis we've been trying to accelerate money from future years from 2025 to fund what we received in 2024 so", "start": 25623.558, "end": 25632.718}, {"text": "what you see in your budget notes right now will likely get updated through uh", "start": 25632.718, "end": 25637.878}, {"text": "variance reports through this year and next as we try to accelerate those projects that really um were scored", "start": 25637.878, "end": 25645}, {"text": "highly in the 2024 RFP oh okay and is it", "start": 25645, "end": 25650.16}, {"text": "um since it since the it was an over subscribed uh application um is the is the waiting", "start": 25650.16, "end": 25658.32}, {"text": "really just based on the Readiness of the project and and and uh uh whether or not it meets uh the the critical uh you", "start": 25658.32, "end": 25666.76}, {"text": "know shopping list for buildings or is there any geographical lens on it such", "start": 25666.76, "end": 25672.2}, {"text": "that we can we can spread mura projects uh across the regions of the city so", "start": 25672.2, "end": 25678.08}, {"text": "that there might be some happening in each of the each of the planning districts um we don't currently have a scoring", "start": 25678.08, "end": 25685.638}, {"text": "related to the geographical element I think we do get um a fair amount of", "start": 25685.638, "end": 25691.16}, {"text": "variation across the city and we can provide information on a you know geographical basis um we've also seen a", "start": 25691.16, "end": 25697.68}, {"text": "great Variety in terms of the size of organization and the size of project since we changed mura last year but we", "start": 25697.68, "end": 25703.6}, {"text": "can provide information about where those projects well I should say once", "start": 25703.6, "end": 25709.16}, {"text": "those projects have become public then we can provide a map for uh where they are in the city right and that's in that", "start": 25709.16, "end": 25716.12}, {"text": "report that's upcoming okay I'll wait I'll wait for then so those are my questions and I think that's it yeah", "start": 25716.12, "end": 25723.6}, {"text": "that's it thank you very much", "start": 25723.6, "end": 25727.52}, {"text": "yeah we just have H uh Waterfront revitalization left Council perks we did", "start": 25728.84, "end": 25734.798}, {"text": "Toronto building to buy a little time while you were you were out uh you're okay with that you didn't have any", "start": 25734.798, "end": 25740.12}, {"text": "questions on Toronto Bild building it not only does he have any", "start": 25740.12, "end": 25746.24}, {"text": "questions he's not even paying any attention I'm solving a problem solve", "start": 25746.24, "end": 25752.12}, {"text": "the problem go right Ahad", "start": 25752.12, "end": 25758.558}, {"text": "best actually they they yeah we did yeah yeah", "start": 25758.92, "end": 25765.08}, {"text": "you have access okay uh so we're on to Waterfront revitalization I don't know", "start": 25765.08, "end": 25771.68}, {"text": "if there are any uh virtual attendees on this", "start": 25771.68, "end": 25777.76}, {"text": "one okay councelor Fletcher didn't come back she oh okay she was asking earlier", "start": 25778.558, "end": 25786.04}, {"text": "councelor chanti we're at Waterfront revitalization did you have any", "start": 25786.04, "end": 25791.876}, {"text": "questions seeing none moving right along Deputy Mayor Morley do you have any Waterfront revitalization", "start": 25792.718, "end": 25798.558}, {"text": "questions I'm good Madam chair thank you sorry no questions from me thank you", "start": 25798.558, "end": 25805.44}, {"text": "okay great okay uh Waterfront revitalization this this might be the", "start": 25805.44, "end": 25810.798}, {"text": "shortest presentation yet are there any questions any questions on the project", "start": 25810.798, "end": 25815.92}, {"text": "there was one counselor that this morning said she had questions but she has not logged back on so uh we may be", "start": 25815.92, "end": 25821.92}, {"text": "without Council perks you don't have any Waterfront revitalization", "start": 25821.92, "end": 25827.122}, {"text": "questions sorry madam chair yes before we move on just ask one quick one quick", "start": 25827.32, "end": 25832.798}, {"text": "one yes go if I may thank you um to the Waterfront revitalization team is there", "start": 25832.798, "end": 25839.398}, {"text": "anything in the budget for 25 that is inclusive of the West End of the city of", "start": 25839.398, "end": 25845}, {"text": "Toronto's Waterfront uh through the chair uh there", "start": 25845, "end": 25850.2}, {"text": "some funding for the Western uh beaches uh public roam plan and then uh there's", "start": 25850.2, "end": 25857}, {"text": "there isn't funding for anything else Beyond uh beyond that um moving East uh", "start": 25857, "end": 25862.76}, {"text": "or sorry moving West but we are um going to be reporting back in Q3 of", "start": 25862.76, "end": 25869.04}, {"text": "2024 uh in response to members motion 2420 on opportunities to advance wider", "start": 25869.04, "end": 25875.28}, {"text": "Waterfront initiatives fantastic I look forward to engaging in those conversations and", "start": 25875.28, "end": 25881.08}, {"text": "receiving that report out thank you okay I guess carry on with the initiative keep showing", "start": 25881.08, "end": 25887.798}, {"text": "initiative thank you okay then counselors we can uh um go", "start": 25887.798, "end": 25894.558}, {"text": "on we're going to hear a presentation on the torto uh community housing Corporation budget um and and then we", "start": 25894.558, "end": 25901.92}, {"text": "will take questions on both tchc and Toronto senior's housing Corporation as", "start": 25901.92, "end": 25908.04}, {"text": "well", "start": 25908.04, "end": 25911.04}, {"text": "okay um so we have it but it is online okay so councel we don't have uh uh the", "start": 25943.32, "end": 25949.958}, {"text": "presentation before you we don't have it uh on paper but it it is online oh oh", "start": 25949.958, "end": 25955.84}, {"text": "okay does have enough", "start": 25955.84, "end": 25959.52}, {"text": "M yes yes they use the the printer in your", "start": 25962.12, "end": 25968.16}, {"text": "office okay and here's another person I haven't had to meet and greet with", "start": 25970.16, "end": 25976.718}, {"text": "welcome okay shall I be good okay uh all good go ahead", "start": 25976.798, "end": 25984.638}, {"text": "yeah uh thank you I'm Sean Barrett I'm the president and CEO of Toronto Community Housing corporation uh and", "start": 25984.638, "end": 25990.638}, {"text": "with me today is Lily Chen our Chief Financial Officer and Kate Sergeant our manager of strategic planning uh thank", "start": 25990.638, "end": 25997}, {"text": "you to the committee uh I want to begin by thanking uh the CFO and the City Finance team for the strong support in", "start": 25997, "end": 26003.798}, {"text": "preparing this year's budget quite a lot of work goes into this and there's been lots of back and forth work uh with that department and we and we very much", "start": 26003.798, "end": 26009.878}, {"text": "appreciate it also want to thank the housing Secretariat for guidance and collaboration along the way uh and our", "start": 26009.878, "end": 26015.478}, {"text": "work in collaboration with Toronto seniors housing Corporation we are presenting a Consolidated and balanced budget that", "start": 26015.478, "end": 26021.44}, {"text": "represents consistent and continued essential Frontline housing and supports for lowincome and Equity deserving", "start": 26021.44, "end": 26027.36}, {"text": "tenants the budget that is presented today was approved at the Toronto Community Housing Corporation board of directors back in December and we'll", "start": 26027.36, "end": 26034.44}, {"text": "move on to the next page Toronto Community Housing corporation's vision is to provide", "start": 26034.44, "end": 26040.12}, {"text": "quality homes in vibrant communities where tenants are proud to live and staff are proud to work our core mission", "start": 26040.12, "end": 26046.08}, {"text": "is to provide Clean safe well-maintained affordable homes for residents through collaboration and with residents needs", "start": 26046.08, "end": 26052.478}, {"text": "at the Forefront we provide more than more homes and support tenants social needs making connections to services and", "start": 26052.478, "end": 26057.92}, {"text": "opportunities that are critical for housing stability Economic Development and fostering communities where people", "start": 26057.92, "end": 26063.52}, {"text": "can Thrive the next slide Toronto Community Housing along", "start": 26063.52, "end": 26070.478}, {"text": "with Toronto senior housing houses over 110,000 tenants across the city of", "start": 26070.478, "end": 26075.558}, {"text": "Toronto we are the single largest social housing provider in the country of Canada and one of the largest affordable", "start": 26075.558, "end": 26081.32}, {"text": "housing providers in the country tchc is home to over 41,000 households with", "start": 26081.32, "end": 26087}, {"text": "nearly 90% of those households benefiting from the rent gear to income program offering deeply discounted rents", "start": 26087, "end": 26092.76}, {"text": "for as low as $85 per month we maintain over 1,300 buildings across our housing", "start": 26092.76, "end": 26098.32}, {"text": "portfolio worth over $14 billion we're stewards of the public asset today", "start": 26098.32, "end": 26103.68}, {"text": "and for the future we provide housing for tenants with complex care needs and chronic vulnerabilities that require a", "start": 26103.68, "end": 26109.478}, {"text": "range of supports to enable successful tencies and I want to stress that the level of vulnerability and need for", "start": 26109.478, "end": 26115.92}, {"text": "social supports that we see has been rising dramatically it's clear that the impact of the affordability crisis is", "start": 26115.92, "end": 26122.04}, {"text": "disproportionately affecting lowincome folks and we are seeing that within our tenant", "start": 26122.04, "end": 26128.28}, {"text": "population these additional needs put pressure on all CHC service areas and underscore the value and importance of", "start": 26128.28, "end": 26133.798}, {"text": "ensuring tenants can access the supports they need to live fully and independently and there was just a", "start": 26133.798, "end": 26139.6}, {"text": "conversation earlier on the housing secretary at file about the cost of providing different levels of services", "start": 26139.6, "end": 26144.76}, {"text": "and I want to remind folks here too that the cost of providing Services through social housing is actually one of the most cost-efficient approaches our cost", "start": 26144.76, "end": 26152.16}, {"text": "to operate a single unit for a household is just over $1,000 a month much lower than some of the figures that you just", "start": 26152.16, "end": 26158.08}, {"text": "talked about in the previous section", "start": 26158.08, "end": 26162.042}, {"text": "on the next slide I'll go through the the the chart on the left uh very quickly first uh to start with tenants", "start": 26163.24, "end": 26169.08}, {"text": "are staying with us longer than ever before the average tency length that we see for our tenants today is about 12 and a half years and that metric", "start": 26169.08, "end": 26175.28}, {"text": "continues to grow year over-year we know that due to the current housing affordability crisis that many tenants", "start": 26175.28, "end": 26180.6}, {"text": "simply have no Alternatives when it comes to the opportunities to leave social housing we also know that tenants face", "start": 26180.6, "end": 26186.36}, {"text": "significant economic barriers the average rgi household income is just over 19,000", "start": 26186.36, "end": 26191.798}, {"text": "and so to put that in perspective that's a little more than uh half of a minimum wage annual income and well below what", "start": 26191.798, "end": 26199.24}, {"text": "considered to be a livable income within the city of Toronto the average average rgi rent that's paid into US is $448 a", "start": 26199.24, "end": 26207.28}, {"text": "month and I just finished telling you that it cost us a little over, dollar to actually operate a social housing unit", "start": 26207.28, "end": 26213.32}, {"text": "so right there you can see that the rent that's generated through rgi will there will never be a model where the rgi", "start": 26213.32, "end": 26219.24}, {"text": "rents can self- sustain the entirety of social housing it was never intended to operate that way and it does not work", "start": 26219.24, "end": 26224.68}, {"text": "that way and that's really why you see the continued increase in City subsidy that continues to flow to", "start": 26224.68, "end": 26231.602}, {"text": "tchc we can't deliver our services on Revenue alone and there will always be a need for additional subsidy from the city of Toronto and from other funders", "start": 26232.68, "end": 26239.36}, {"text": "to ensure we continue to provide uh the operation of our housing the last item on the on the column on the left there", "start": 26239.36, "end": 26245.558}, {"text": "shows that 44% of our households primary income source is through Ontario Works or ODSP and and I and committee members", "start": 26245.558, "end": 26252.04}, {"text": "will be familiar with the fact that ODSP rates have have risen minimally but Ontario Works rates have not risen since", "start": 26252.04, "end": 26257.92}, {"text": "2018 those those rates are still $733 a month for an individual and if you account for inflation from 2018 that's", "start": 26257.92, "end": 26264.718}, {"text": "really only $600 a month now it's very challenging for anyone to live off of $600 a", "start": 26264.718, "end": 26271.36}, {"text": "month so if we move to the right hand side um I want to talk again about the the tremendous growth in the Acuity of", "start": 26272.52, "end": 26278.398}, {"text": "needs within our tenant base and provide some cont text um about what this means for us at Toronto Community Housing uh", "start": 26278.398, "end": 26284.76}, {"text": "we have a lot of different communities but we've we've broken up those communities into a few very specific High needs communities based on uh two", "start": 26284.76, "end": 26292.12}, {"text": "significant categories one being communities that experience chronic vulnerabilities uh that's the uh the one", "start": 26292.12, "end": 26298.718}, {"text": "that you see just sort in the in the left side column there and then others that experience chronic gun violence so", "start": 26298.718, "end": 26304.32}, {"text": "there are 33 that we've identified under chronic vulnerabilities and nine that we've identified under chronic gun", "start": 26304.32, "end": 26310.16}, {"text": "violence when you when you look at our budget and the work that we are doing at Toronto Community Housing you will consistently", "start": 26310.16, "end": 26316}, {"text": "see a disproportionate investment in providing additional services and supports in these types of communities", "start": 26316, "end": 26322.04}, {"text": "because that's where it's needed the most and on the cost side I would point out that we've just done a recent", "start": 26322.04, "end": 26327.76}, {"text": "analysis to look at what does it cost to actually operate a building like this a building that's experiencing", "start": 26327.76, "end": 26333.04}, {"text": "extraordinary High needs and regardless of what cost category you look at the cost of Maintenance the cost of pest", "start": 26333.04, "end": 26339.958}, {"text": "control um the cost of insurance and the impacts of insurance claims every one of those costs is much higher in these", "start": 26339.958, "end": 26346.6}, {"text": "higher needs buildings than what we experience across the average of our portfolio and so investing in providing", "start": 26346.6, "end": 26353.04}, {"text": "improvements for supports uh Within These communities is critically important to provide supports to those", "start": 26353.04, "end": 26358.36}, {"text": "tenants but also to help address the rising costs that we continue to experience within these particular", "start": 26358.36, "end": 26363.76}, {"text": "housing communities I raised this as part of our", "start": 26363.76, "end": 26369.84}, {"text": "budget discussion because we believe that through greater investment and supports for tenants within those buildings we can provide a better", "start": 26369.84, "end": 26375.52}, {"text": "Community experience and address the rising costs associated with these buildings that's true for tchc costs but", "start": 26375.52, "end": 26381.2}, {"text": "it's also true for policing paramedic fire response and hospitalization", "start": 26381.2, "end": 26387.04}, {"text": "costs move on to the next slide so in this slide we highlight some of the key outcomes that we continue to work toward", "start": 26387.04, "end": 26393.84}, {"text": "Quality Homes and vibrant communities where tenants have reasonable enjoyment in homes that are wellmaintained and", "start": 26393.84, "end": 26399.478}, {"text": "accessible and this is accomplished with a culture of tenant Services where housing and support services are", "start": 26399.478, "end": 26404.798}, {"text": "delivered effectively and efficiently through skilled responsive and compassionate staff teams and on our corporate outcomes", "start": 26404.798, "end": 26411.36}, {"text": "we're focused on organizational Excellence building High performing teams that utilize business intelligence tools and we're focused on long-term", "start": 26411.36, "end": 26418.52}, {"text": "Financial sustainability that reflects our mandate operational environment and the involving needs of our tenants our", "start": 26418.52, "end": 26424.36}, {"text": "priority actions will'll discuss throughout this presentation outline how we're going to achieve to how we aim to achieve these outcomes", "start": 26424.36, "end": 26431.798}, {"text": "so the next slide provides a summary uh of our of our budget going forward we presented a balanced budget for 2025", "start": 26431.798, "end": 26438.478}, {"text": "with increases in City Investments including a base subsidy increase of $ 53.5 million including $1.3 million for", "start": 26438.478, "end": 26446.76}, {"text": "new initiatives within those new initiatives there's also onetime funding in 2025 of", "start": 26446.76, "end": 26453.2}, {"text": "$700,000 and I would point out that $29 million of the increase is to address", "start": 26453.2, "end": 26458.478}, {"text": "onetime funding that was provided in 202 as part of a bridging strategy uh from from a funding affordability", "start": 26458.478, "end": 26465.398}, {"text": "perspective you'll see on the right hand side of the chart that our renting our rent is increasing but not as much as our costs so rent through rgi is", "start": 26465.398, "end": 26473.16}, {"text": "increasing by $5.8 million and through our Market units at $1.3 million this accounts for an overall 2", "start": 26473.16, "end": 26480.92}, {"text": "2.6% increase when compared to 2024 our overall increase of 43.3", "start": 26480.92, "end": 26487.718}, {"text": "million compared to 2024 is primarily driven by salary and benefits which represents 11.7 million of our", "start": 26487.718, "end": 26494.36}, {"text": "increase and non-discretionary non-salary inflation costs of $ 31.6 million that includes 5.9 million for", "start": 26494.36, "end": 26502}, {"text": "service contract rate increases uh nearly $9 million for restoration and containment work $4.8 million to address", "start": 26502, "end": 26509.798}, {"text": "the growing backlog of work orders within our buildings a $6.2 million increase in our utility costs 3.1", "start": 26509.798, "end": 26517.08}, {"text": "million for insurance premiums property taxes and mortgage princip and interest and $2.8 million in existing program", "start": 26517.08, "end": 26524.04}, {"text": "enhancements and efficiency improvements I also want to point out that through the budgeting process tchc", "start": 26524.04, "end": 26529.12}, {"text": "was able to identify 12.5 million of annualized savings and so by by", "start": 26529.12, "end": 26535.04}, {"text": "including those in our our net budget submission uh that represents funding that we did not have to come back to the", "start": 26535.04, "end": 26540.68}, {"text": "city to ask for uh throughout this year's", "start": 26540.68, "end": 26544.556}, {"text": "process there's a variety of ways that we we generate that 122.5 million of savings including line byline reviews of", "start": 26545.718, "end": 26551.718}, {"text": "our various departmental budgets uh and efficiency offsets uh one novel way this year is that we've joined a number of", "start": 26551.718, "end": 26557.32}, {"text": "new procurement buying groups and so the the basic costs of many of our our procurements have come down sub", "start": 26557.32, "end": 26563.44}, {"text": "substantially uh and those those add up uh given the the tremendous buying power of Tron community", "start": 26563.44, "end": 26569.558}, {"text": "housing so move on to the capital plan on the next page the total 10-year Capital plan is", "start": 26569.558, "end": 26575.718}, {"text": "$3.5 billion and continues to provide critical investment to advance the state of good repair of our aging housing", "start": 26575.718, "end": 26581.16}, {"text": "stock and building of mixed income mixed use and inclusive vibrant communities it also provides additional", "start": 26581.16, "end": 26587.44}, {"text": "funding for smaller Capital repairs tenant support decarbonization of our housing stock it and corporate and", "start": 26587.44, "end": 26593.52}, {"text": "Commercial Capital City investments in the capital plan represent 2.13 billion accounting", "start": 26593.52, "end": 26599.958}, {"text": "for just over 60% of our total capital investment other sources largely include Federal funding and profits from our", "start": 26599.958, "end": 26606.878}, {"text": "development program this year thankfully the city was able to contribute an extra an extra", "start": 26606.878, "end": 26613.08}, {"text": "$460 million to our 10year Capital program uh largely driven by a reallocation of $300 million from The", "start": 26613.08, "end": 26619.958}, {"text": "Gardener and DVP upload towards state of good repair and our building repairs", "start": 26619.958, "end": 26625.24}, {"text": "program as a high level overview of the budget plan $2.3 billion is included in", "start": 26625.24, "end": 26630.52}, {"text": "building repair which supports our state of good repair program funding critical Capital repairs across the", "start": 26630.52, "end": 26635.718}, {"text": "portfolio I would remind committee members that uh Al although we we invest", "start": 26635.718, "end": 26640.76}, {"text": "heavily in capital repairs across our portfolio over two-thirds of our buildings are still in poor or critical", "start": 26640.76, "end": 26646.398}, {"text": "condition when you look at the the overall condition of our of our facilities there is $1.1 billion in", "start": 26646.398, "end": 26652.44}, {"text": "development Capital which supports the continued implementation of key revitilization projects there is $24.5 million in it", "start": 26652.44, "end": 26660.12}, {"text": "and corporate Capital which includes key investments in cyber security infrastructure it upgrades and", "start": 26660.12, "end": 26665.6}, {"text": "improvements to both our corporate and commercial facilities we also have commercial tenants that rent space in many of our buildings and and there are", "start": 26665.6, "end": 26671.28}, {"text": "some upgrades that are required in those spases and there's $1.3 million in tenant support which invests in key", "start": 26671.28, "end": 26677.16}, {"text": "Capital Improvements to increase safety in communities that are experiencing chronic levels of", "start": 26677.16, "end": 26683.16}, {"text": "violence there's also $55 million in decarbonization which is which represents investments in uh two key", "start": 26683.16, "end": 26689.958}, {"text": "projects for Net Zero retro retrofits uh and to expand the Regent Park District", "start": 26689.958, "end": 26695.04}, {"text": "Energy System uh with continued phases of the revitalization project", "start": 26695.04, "end": 26700.44}, {"text": "decarbonization is actually a completely new line item within our capital budget this year we've always we've always", "start": 26700.44, "end": 26706.76}, {"text": "carried the um the liability and the obligation to to invest in decarbonization but we've we've actually", "start": 26706.76, "end": 26712.638}, {"text": "pulled it all out now we have a fome accounting of what total decarbonization would cost and we've begun now", "start": 26712.638, "end": 26718.28}, {"text": "requesting specific Capital to address decarbonization projects within our portfolio as well and appreciate the", "start": 26718.28, "end": 26723.638}, {"text": "support of uh the City Finance team to work with us on on that overall study and the support of these particular", "start": 26723.638, "end": 26728.92}, {"text": "projects and while continued funding from the city is significant I will point out", "start": 26728.92, "end": 26734.798}, {"text": "that we still have 8 billion in total unfunded Capital needs I won't go through all the details of that but 6", "start": 26734.798, "end": 26740.638}, {"text": "and a half billion of that 8 billion uh is driven by the the potential cost of decarbonizing our existing housing stock", "start": 26740.638, "end": 26747.6}, {"text": "and while $55 million in our current capital project may sound sound like a lot I'll point out that's less than 1%", "start": 26747.6, "end": 26754.12}, {"text": "of the total decarbonization cost for our entire portfolio", "start": 26754.12, "end": 26760.08}, {"text": "so we can move to the next slide this one talks about the uh risks", "start": 26760.558, "end": 26766.36}, {"text": "and mitigation strategies that we're pursuing as a corporation I talked a little bit about the first one already but this captures the challenges in our", "start": 26766.36, "end": 26772.52}, {"text": "ability to meet what we would consider to be a reasonable standard of service for our tenants and and across our", "start": 26772.52, "end": 26777.958}, {"text": "building portfolio continues to be an ongoing risk from the perspective of how well we can maintain and operate our", "start": 26777.958, "end": 26783.44}, {"text": "buildings how well we can provide the necessary supports for tenants and how well we can make those ongoing Capital", "start": 26783.44, "end": 26788.878}, {"text": "Investments and renewal AC across our building portfolio we've we've operated within a constrained environment for a long time", "start": 26788.878, "end": 26795.36}, {"text": "and this budget moves us forward in terms of our ability to meet improved standards going forward and we'll talk about that as we get into some of the", "start": 26795.36, "end": 26800.798}, {"text": "increases within the operating budget the second risk uh is around Capital funding and sustainment of our assets", "start": 26800.798, "end": 26807.16}, {"text": "I've spoken a little bit about this one already but um funding for the tchc 10-year Capital plan uh from a federal", "start": 26807.16, "end": 26814.318}, {"text": "perspective actually ends in 2027 and work is underway now to to work with the federal government around uh continuing", "start": 26814.318, "end": 26820.76}, {"text": "to extend uh that funding Beyond 2027 we understand that there's there's a desire", "start": 26820.76, "end": 26826.76}, {"text": "to do that but there's tremendous work ahead to to make sure that we actually lock that", "start": 26826.76, "end": 26832.2}, {"text": "down and and the risk that comes along with that right is is that we don't have if we don't have that kind of funding then all of the progress that we've made", "start": 26832.36, "end": 26839.12}, {"text": "starts to slip away because the housing portfolio without regular renewal and", "start": 26839.12, "end": 26844.52}, {"text": "investment uh continues to degrade and we have to make sure that we're making the appropriate investments in it to keep it up to a standard that is", "start": 26844.52, "end": 26852}, {"text": "acceptable the third risk is our overall funding and financial sustainability we continue to face long-term Financial", "start": 26852, "end": 26857.638}, {"text": "instability resulting from misalign funding structural challenges uh significant inflationary pressure cost", "start": 26857.638, "end": 26864.28}, {"text": "increases and an increasingly difficult operating environment despite ongoing investment from the city tchc is", "start": 26864.28, "end": 26869.92}, {"text": "constrained by its limited ability to increase revenues this requires regular and ongoing subsidy support and", "start": 26869.92, "end": 26875.84}, {"text": "organization-wide cost control measures the next risk is is around our cyber security and integrity of critical", "start": 26875.84, "end": 26882.24}, {"text": "systems the risk of a Cyber attack and potential for data breach continues to be very high threats are always evolving", "start": 26882.24, "end": 26888.398}, {"text": "requiring tchc to continually improve and invest in appropriate cyber security controls and modernizing our systems and", "start": 26888.398, "end": 26894.878}, {"text": "practices for both it and operational technology across our", "start": 26894.878, "end": 26900.12}, {"text": "portfolio next is a heavily regulated institution compliance requires a significant investment and tcha has not", "start": 26900.12, "end": 26906.24}, {"text": "always been properly resourced to effectively prioritize all compliance requirements as an organization tchc must meet", "start": 26906.24, "end": 26912.398}, {"text": "applicable laws regulations internal policies and procedures Council directives audit recommendations uh and", "start": 26912.398, "end": 26918.44}, {"text": "of course our service standards and I touched on the final risk a little earlier but tchc", "start": 26918.44, "end": 26923.718}, {"text": "communities continue to experience increasing safety and emergency incidents across our neighborhoods this affects our buildings", "start": 26923.718, "end": 26930.68}, {"text": "communities tenants and staff issues of community safety have significantly impacted on the well-being and", "start": 26930.68, "end": 26936.6}, {"text": "resilience of individual tenants and communities along with the increas pressure and resourcing impacts across", "start": 26936.6, "end": 26942}, {"text": "various response and support teams tchc is proposing to make the localized and Community specific", "start": 26942, "end": 26947.958}, {"text": "violence Reduction Program permanent with the appropriate levels of Staffing and funding to deliver programs at a", "start": 26947.958, "end": 26953.24}, {"text": "local level to support communities that have chronic levels of violence to reduce gun violence and improve overall", "start": 26953.24, "end": 26958.318}, {"text": "Community safety we acknowledge that tchc can't do this important work alone and it will be necessary to collaborate", "start": 26958.318, "end": 26963.798}, {"text": "with the city and so many other important Partners to make sure that we provide a more safe environment for our tenants and for our staff", "start": 26963.798, "end": 26971.84}, {"text": "next is the last slide I'm going to go through and then I'm going to pass it over to our CFO Lily uh but I want to talk just very quickly about uh our key", "start": 26971.84, "end": 26978.08}, {"text": "priority areas going forward for 2025 uh first is around strengthening our service and supports for tenants", "start": 26978.08, "end": 26984.718}, {"text": "this is a commitment to meeting our standards of service and making sure that we're providing the best possible service we can within our communities", "start": 26984.718, "end": 26990.84}, {"text": "this includes a very particular emphasis on delivering compassionate and responsive localized service and investing in intensified staff safety", "start": 26990.84, "end": 26997.878}, {"text": "and program resources for high needs communities would benefit from increased supports second we're looking to empower", "start": 26997.878, "end": 27004.2}, {"text": "tenants and communities it's an area of increased investment this year to strengthen our role in facilitating and", "start": 27004.2, "end": 27009.798}, {"text": "empowering tenants and communities to engage with the organization on key issues that are important to them and", "start": 27009.798, "end": 27015.36}, {"text": "allow for locally developed initiatives where tenants can make decisions on key projects that directly impact their", "start": 27015.36, "end": 27020.878}, {"text": "Community third we are prioritizing our state of good repair our Capital planning and climate action within our", "start": 27020.878, "end": 27027.04}, {"text": "buildings we're establishing greater capacity to affect ly plan for Asset Management from how we will meet the", "start": 27027.04, "end": 27032.718}, {"text": "requirements under Net Zero goals and to continue our work to address challenges in meeting our building condition", "start": 27032.718, "end": 27039.318}, {"text": "targets and finally addressing organizational Effectiveness and compliance speaks to investments in some", "start": 27039.318, "end": 27044.478}, {"text": "of our key risk areas including cyber security compliance Financial sustainability and data intelligence", "start": 27044.478, "end": 27049.92}, {"text": "investment in these areas will reduce our liabilities and risk to the organization and enhance our ability to", "start": 27049.92, "end": 27054.958}, {"text": "make timely data informed decisions now I'm going to turn things over to Lily our CFO who walk through some more", "start": 27054.958, "end": 27060.718}, {"text": "details of our budget in terms of the 2025 operating", "start": 27060.718, "end": 27066.36}, {"text": "budget uh the funding sources and also use of funds uh tcg's 2025 operating", "start": 27066.36, "end": 27071.6}, {"text": "budget provides a balanced approach to ensure consistent services to tenants accountability will be driven by ongoing", "start": 27071.6, "end": 27079}, {"text": "reporting development that is responsive and has consistent measures that reflect the performance of TCC service", "start": 27079, "end": 27085.84}, {"text": "priorities and objectives funding sources city funding including base", "start": 27085.84, "end": 27090.878}, {"text": "funding and new enhanced funding um accounts for", "start": 27090.878, "end": 27096.16}, {"text": "50% it's roughly 32727 million includes 52.3 million base", "start": 27096.16, "end": 27103.718}, {"text": "funding increase for 2025 the 1.98 million newon enhanced subsidy as", "start": 27103.718, "end": 27110.28}, {"text": "loaded by um rdcm Jack shammer um earlier in his", "start": 27110.28, "end": 27116.12}, {"text": "presentation 43% which is", "start": 27116.12, "end": 27121.318}, {"text": "283 million representing the residential uh rental income Revenue that includes", "start": 27121.318, "end": 27128.638}, {"text": "both run gear to income and also Market our split is 9 10 in terms of rgi to", "start": 27128.638, "end": 27134.44}, {"text": "Market ratio other income sources accounts for 6% roughly uh commercial revenue and", "start": 27134.44, "end": 27141.76}, {"text": "other uh answer Revenue sources uh which is around 37.9 million it is of critical", "start": 27141.76, "end": 27150.24}, {"text": "importance to have a stable effective and sustainable funding model that represents tchc and tsh's mandate uh", "start": 27150.24, "end": 27157.92}, {"text": "operating environment to sustain our current tenant service levels to address the volume increases the accurity in", "start": 27157.92, "end": 27165.318}, {"text": "tenants service and support requirement absorb inflation pressures ensure", "start": 27165.318, "end": 27170.558}, {"text": "uninterrupted tenant services and support as well as providing for Community safety and", "start": 27170.558, "end": 27177.04}, {"text": "tenent wellbeing in terms of the use of funds 41% invested in the front line", "start": 27177.04, "end": 27185.16}, {"text": "operations which is 268 million 12% invest into our corporate and admin", "start": 27185.16, "end": 27191.478}, {"text": "Services support function accounts for 77 million uh 39% which includes 133 million in", "start": 27191.478, "end": 27199.558}, {"text": "utility and 122 million in mortgage pni at the remaining 9% which equates to 57", "start": 27199.558, "end": 27206.76}, {"text": "million its other uses of funds includes mun ipal taxes um risk containment and", "start": 27206.76, "end": 27214.2}, {"text": "restoration our sying fund contribution so we can repay our debt obligation when", "start": 27214.2, "end": 27220.68}, {"text": "is due as well as the employee postretirement", "start": 27220.68, "end": 27225.398}, {"text": "benefits this slides give you a detailed view of the budget by line item I will start with the", "start": 27227.558, "end": 27234.6}, {"text": "revenues with the city funding is the 50.2", "start": 27234.6, "end": 27239.958}, {"text": "million space funding increase as well as the onetime funding increase and offset by roughly $30 million prior year", "start": 27239.958, "end": 27247.84}, {"text": "subsidy um reversal as onetime funded for the reoccurring pressure on the revenue front we", "start": 27247.84, "end": 27255.76}, {"text": "presenting 88.3% increase for the uh rent gear to income residential Revenue", "start": 27255.76, "end": 27261.798}, {"text": "3.1% increase for the market revenue and other Revenue", "start": 27261.798, "end": 27267.958}, {"text": "sources in terms of of the gross expenditure F the year over", "start": 27267.958, "end": 27273.878}, {"text": "year change is 43.3 million accounting for 7.1% increase", "start": 27273.878, "end": 27280.6}, {"text": "overall that's primarily bro broken down into a couple of um cost categories", "start": 27280.6, "end": 27287}, {"text": "utility is around $9 million or 4.9% compared to per year for mortgage PN is", "start": 27287, "end": 27294.28}, {"text": "6.5 million roughly 1.3 milli um percent", "start": 27294.28, "end": 27300.6}, {"text": "compared to per year in terms of Frontline operations it's 22 million or", "start": 27300.6, "end": 27307.28}, {"text": "7.7% primarily re investing into our three regions um into the community", "start": 27307.28, "end": 27312.6}, {"text": "safety unit as well as the tenant service support and business operations", "start": 27312.6, "end": 27318.52}, {"text": "for the corporate and the mean support is around 2.35 million or 6.6% compared to per", "start": 27318.52, "end": 27326.76}, {"text": "year the remaining other cost categories is is 8.3% increase or", "start": 27326.76, "end": 27332.76}, {"text": "10.3% uh compared to per year um definitely include um the tenant", "start": 27332.76, "end": 27338}, {"text": "restoration and containment cost related to damage costed by by fires and", "start": 27338, "end": 27343.638}, {"text": "flooding insurance cost uh uh increase and offset by the efficiency and offset", "start": 27343.638, "end": 27350.84}, {"text": "of $12.5 million as a um alled by CEO um", "start": 27350.84, "end": 27356.6}, {"text": "previously in terms of new enhance initiatives of $1.9 million it's a", "start": 27356.6, "end": 27361.92}, {"text": "multi-year strategy at the last year's budget committee um we were tchc was", "start": 27361.92, "end": 27368.52}, {"text": "asked about how can we enhance our social supports to address the needs and", "start": 27368.52, "end": 27374.08}, {"text": "the multitude of challenges faced by our talant and and also our neighborhood so as a result the team", "start": 27374.08, "end": 27380.878}, {"text": "have gone um gone through detail analysis and business cases and also", "start": 27380.878, "end": 27386.44}, {"text": "come up with different strategies to really enhance that support or the wraparound Services uh which is going to", "start": 27386.44, "end": 27393.12}, {"text": "fall under four work streams the first stream is vulnerable tenant support essentially is the talent efforts to", "start": 27393.12, "end": 27399.958}, {"text": "really focus on high our high needs communities and area where high level of vulnerability and complex Tendencies are", "start": 27399.958, "end": 27406.52}, {"text": "required to be maintained this includes delivering responsive and localized services with intensified staff uh", "start": 27406.52, "end": 27414.478}, {"text": "safety and program resources at the community and building level uh a couple of ini initiatives", "start": 27414.478, "end": 27421.92}, {"text": "um Abby mentioned earlier about anchor anchor agency pilot project so we have", "start": 27421.92, "end": 27428.36}, {"text": "some resources including in that in 2025 um also to address the rapid", "start": 27428.36, "end": 27434.68}, {"text": "rehousing initiative um in the high needs Community", "start": 27434.68, "end": 27440.76}, {"text": "strategy the second work stream the building intendant support that's really focusing on improve ten engagement", "start": 27440.76, "end": 27447.24}, {"text": "Foster vibrant empower Community by enhancing tenent capacity to participate", "start": 27447.24, "end": 27452.638}, {"text": "in decision making and lead lead local uh initiatives the key outcomes include", "start": 27452.638, "end": 27458.6}, {"text": "implementing recommendations from tenant engage System review increasing the tenant action funds for tenant L project", "start": 27458.6, "end": 27466.92}, {"text": "and support Community Economic Development initiatives um such as the", "start": 27466.92, "end": 27472.36}, {"text": "torono fire um Services passway for our tenants and Rocket", "start": 27472.36, "end": 27478.12}, {"text": "League the third stream is a chronic violence support is seeking to transition from a temporary initiative", "start": 27478.12, "end": 27484.958}, {"text": "in priers to an ongoing um stable strategy in at improving safety in tchc", "start": 27484.958, "end": 27492.638}, {"text": "communities affected by chonic G violence this program investing in in", "start": 27492.638, "end": 27498.24}, {"text": "person and place-based violence reduction and prevention efforts focusing on analysis infrastructure", "start": 27498.24, "end": 27505.52}, {"text": "alignment targeted responses and Community Development obviously those efforts will have to be", "start": 27505.52, "end": 27512.08}, {"text": "delivered in collaboration with our partners across the city such as uh Toronto police services um tdsp uh sdfa", "start": 27512.08, "end": 27520.478}, {"text": "and and other divisions and partners the fourth workst stream is enhancing Frontline", "start": 27520.478, "end": 27527.12}, {"text": "services this is to implementing inhouse maintenance pilot and semi skill training", "start": 27527.12, "end": 27533.08}, {"text": "intitiative improve Service delivery and reduce Reliance on cost external vendors", "start": 27533.08, "end": 27538.24}, {"text": "for repairs as the committee may recall last year we come here we we asked for additional investment to address the", "start": 27538.24, "end": 27544.52}, {"text": "risk and pressure um as a result of the formally contract out buildings we", "start": 27544.52, "end": 27550.2}, {"text": "brought some of the buildings um under the direct manage back in 2022 we", "start": 27550.2, "end": 27555.44}, {"text": "express cost pressures uh in 23 and 24 in 25 the team especially in light of", "start": 27555.44, "end": 27563.2}, {"text": "the challenges of the vendor spend the community um cost pressures and also", "start": 27563.2, "end": 27568.638}, {"text": "budget overrun and and then we have large amount of work quarters we need to address so as a as a result of those um strategies uh we", "start": 27568.638, "end": 27577}, {"text": "are proposing to bring some of the work in house then we would like to do some pilot work in 2025 and obviously out of", "start": 27577, "end": 27583.6}, {"text": "that pilot work we would like to do analysis and study and also to Do complete evaluation to really come back", "start": 27583.6, "end": 27589.68}, {"text": "to the committee in 26 and future years to report out uh the impact and also the", "start": 27589.68, "end": 27595.2}, {"text": "value for money outcome moving moving on to", "start": 27595.2, "end": 27600.798}, {"text": "the 202 budget capit budget and also the 10e cap plan so this slides really", "start": 27600.798, "end": 27607.36}, {"text": "showing you a visual map of our properties across the city um because", "start": 27607.36, "end": 27612.84}, {"text": "TSH is still managing the buildings um on behalf of Toronto seniors Corporation", "start": 27612.84, "end": 27618.04}, {"text": "so are showing you both Maps so a couple of highlights so essentially um TCC is", "start": 27618.04, "end": 27624.52}, {"text": "managing the key public assets valuing at 13 billion that provide essential", "start": 27624.52, "end": 27630.36}, {"text": "services to low in tonians as we continue to own and and manage the", "start": 27630.36, "end": 27635.44}, {"text": "property properties across um the city in terms of the total units is", "start": 27635.44, "end": 27641.6}, {"text": "roughly 57,000 and 1300 public", "start": 27641.6, "end": 27647.92}, {"text": "buildings um TC operate around 12 buildings of 1200 of those buildings", "start": 27649.36, "end": 27654.558}, {"text": "includes 43,000 units tshc operates about 83 of those buildings over with", "start": 27654.558, "end": 27660.44}, {"text": "over 13,000 units the average age of our buildings are over 50 years old and tc2", "start": 27660.44, "end": 27668.76}, {"text": "represents 2third of Toronto's total social housing stock um a bit of a", "start": 27668.76, "end": 27674.718}, {"text": "breakdown of the of the build form 62% is highrise 133% of me rise and around", "start": 27674.718, "end": 27681.16}, {"text": "18% is to town houses workups in terms of the financial for", "start": 27681.16, "end": 27688.318}, {"text": "the 2025 capital budget which is around it's going to be around", "start": 27688.318, "end": 27694.638}, {"text": "62 million so 59% of the review is funded by the city so roughly 361", "start": 27694.638, "end": 27701.52}, {"text": "million Federal funding accounts for 29% 167 million which includes both", "start": 27701.52, "end": 27709.16}, {"text": "forgivable loans and also low interest loans in terms of um the revenue or the", "start": 27709.16, "end": 27715.318}, {"text": "profit from our development project is roughly 7% um $40 million other City fund is 5%", "start": 27715.318, "end": 27723.68}, {"text": "roughly $30 million and um 1% it's from TCC and other funding", "start": 27723.68, "end": 27729.92}, {"text": "sources where the where the money goes the majority of that funding will be", "start": 27729.92, "end": 27735.24}, {"text": "invest into our state of good repair program to ensure our building assets uh", "start": 27735.24, "end": 27740.76}, {"text": "will stay in a condition that liveable by our tenants and um that's roughly", "start": 27740.76, "end": 27748.28}, {"text": "about 380 million I do want to highlight this year the city has invested 300", "start": 27748.28, "end": 27754.76}, {"text": "million into TC St repair over 10 years for development Capital was a", "start": 27754.76, "end": 27761.84}, {"text": "29% 175 million in terms of the total project cost to be delivered by the team", "start": 27761.84, "end": 27767.798}, {"text": "in 2025 decarbonization and climate action is 6% as Sean earlier that's that", "start": 27767.798, "end": 27774.92}, {"text": "funding is going to be invested to deep retrofit two of our buildings which will", "start": 27774.92, "end": 27779.958}, {"text": "be used as a pilot as part of the 6.5 billion estimate to decarbonize our", "start": 27779.958, "end": 27786.798}, {"text": "entire entire portfolio it and corporate capital is to", "start": 27786.798, "end": 27791.84}, {"text": "address the cyber security strategy and also replace um the majority of our end of life it infrastructure and", "start": 27791.84, "end": 27800.76}, {"text": "architecture that's roughly about $38 million so that's about roughly about $7", "start": 27800.76, "end": 27807.12}, {"text": "million and then uh around .5% for 700,000 is the community", "start": 27807.12, "end": 27812.92}, {"text": "intendance support in terms", "start": 27812.92, "end": 27819.718}, {"text": "of the 10year 3.5 billion", "start": 27819.718, "end": 27824.958}, {"text": "investment by stream so we", "start": 27824.958, "end": 27830.316}, {"text": "have we have sgr program um um with the bucket of plan", "start": 27833.08, "end": 27840.718}, {"text": "Capital demand capital and also additional energy programs and capital and other uh which includes building", "start": 27840.718, "end": 27846.558}, {"text": "conditions assessment it corporate Capital our community Safety and Security Capital needs as well as the", "start": 27846.558, "end": 27852.6}, {"text": "cyber security and integrity of uh our uh critical systems mainenance", "start": 27852.6, "end": 27858.718}, {"text": "development capital is planned around 1.1 billion over 10 years or", "start": 27858.718, "end": 27864.958}, {"text": "31.5% of the total capital", "start": 27864.958, "end": 27869.6}, {"text": "next slide is the 10year capital plan uh funding sources and also uh use of", "start": 27872.08, "end": 27880.6}, {"text": "funds so the city fund is around 61% 2.1 billion over 10 years uh Federal funding", "start": 27882.76, "end": 27889.878}, {"text": "16% five with 700 with 570", "start": 27889.878, "end": 27897.68}, {"text": "um million roughly primarily from CC National", "start": 27897.68, "end": 27903.08}, {"text": "Housing Co investment funding as well as 10.45 million on um", "start": 27903.08, "end": 27911.04}, {"text": "funding Grant related to our carbon budget we also have funding source of", "start": 27911.04, "end": 27917.878}, {"text": "around 21% that's the revenue inflow firware development uh project around $728", "start": 27917.878, "end": 27925.318}, {"text": "million the balance of the funding source of 21.3 million accounting for 1%", "start": 27925.318, "end": 27930.798}, {"text": "that's from TS and other funding sources and where the investment will be made the investment is to truly to renew and", "start": 27930.798, "end": 27938.24}, {"text": "upgrade our critical building assets to provide safe clean and quality units and living environment for our", "start": 27938.24, "end": 27944.478}, {"text": "tenants 166% equates to 2.3 billion that's", "start": 27944.478, "end": 27949.84}, {"text": "building repairs to achieve the to achieve and sustain the S good repair", "start": 27949.84, "end": 27955.24}, {"text": "Capital development is 32% 1.1 billion we continue to replace our aging rgi", "start": 27955.24, "end": 27961.68}, {"text": "units build brand new housing affordable housing and Revitalize our communities with uh with rental units and the", "start": 27961.68, "end": 27968.958}, {"text": "creation of welcoming mixed use and mixed income Comm uh communities the climate um action", "start": 27968.958, "end": 27975.958}, {"text": "is is to basically capture the two a de rro fate program as well as um$ 10.1", "start": 27975.958, "end": 27983.558}, {"text": "million to Capital to uh fund our the region Park energy um", "start": 27983.558, "end": 27991.24}, {"text": "entity responsible for district energy expansion in the region Park", "start": 27991.24, "end": 27997.12}, {"text": "Community 7% equal to 12 24.5 million that's related to the it corporate", "start": 27997.12, "end": 28003.638}, {"text": "Capital to include the key investment in our cyber security infrastructure it upgrades to replace end of life", "start": 28003.638, "end": 28009.44}, {"text": "platforms and applications and improvements to our corporate and Commercial um", "start": 28009.44, "end": 28016.878}, {"text": "facilities tenant Support over 10 years is $ 11.3 million roughly um to", "start": 28016.878, "end": 28025.28}, {"text": "cover Capital needs for chronic violence and also senior transition", "start": 28025.28, "end": 28031.12}, {"text": "Services moving on to the next slide is related to S sogr", "start": 28031.12, "end": 28036.28}, {"text": "backlock based on the current funding level the accumulate backlog is anticipated to increase from 1.8 billion", "start": 28036.28, "end": 28042.558}, {"text": "in 2025 to 2.5 Bill U billion in", "start": 28042.558, "end": 28047.84}, {"text": "2034 the CC National Housing Co investment F repair and renew stream", "start": 28047.84, "end": 28053.16}, {"text": "will end in 2027 uh as some as SE earlier that's one of the risk um as an organization we", "start": 28053.16, "end": 28060.24}, {"text": "will be working with the city and also with other Federal partners for further", "start": 28060.24, "end": 28066.68}, {"text": "funding advocacy to continue with this important", "start": 28066.68, "end": 28071.958}, {"text": "work TC's assets under building repair Capital are aging while the customer M", "start": 28074, "end": 28079.24}, {"text": "the study state of FCA index is escalating the cost of repairs and upkeep is steadily increas in driven by", "start": 28079.24, "end": 28086.08}, {"text": "factors like increase the demand the higher demand for tenants unit Renovations including kitchens and", "start": 28086.08, "end": 28092.398}, {"text": "bathrooms and upgrade to our Building Systems Legacy issues increasing the need to address deferred maintenance in", "start": 28092.398, "end": 28098.92}, {"text": "formly contract managed buildings that pressure will still remain we do anti anticipate after three or four years we", "start": 28098.92, "end": 28105.84}, {"text": "are able to stabilize and bring the the building condition to to be on par with", "start": 28105.84, "end": 28112.36}, {"text": "our direct manage buildings rising cost we are still as been coming out of Co", "start": 28112.36, "end": 28118.16}, {"text": "with inflation market conditions um some some of the cost are still still going", "start": 28118.16, "end": 28124.2}, {"text": "up for example in our current um budget we do um with the factoring planning", "start": 28124.2, "end": 28131.76}, {"text": "assumtion 5% of some of the building supplies and which is impacting the capital repairs as well", "start": 28131.76, "end": 28139.638}, {"text": "that's the end of s sogr slide I hand it over to sha for closing", "start": 28139.798, "end": 28145.76}, {"text": "remarks I think we've said enough happy to take any questions um well councelor perks won't", "start": 28145.798, "end": 28152.28}, {"text": "be asking about swansey Muse it's right here it's right there okay I asked them prob um so I'm", "start": 28152.28, "end": 28159.16}, {"text": "going to go uh virtual first I'm just going to check uh do we just have Deputy more Morley or is there anyone else", "start": 28159.16, "end": 28166.556}, {"text": "there oh okay counselor croan uh we we see you're logged on but your camera's", "start": 28167.478, "end": 28173.16}, {"text": "not on we are on tchc right now we've just finished their presentation if you have any questions and I talked long", "start": 28173.16, "end": 28180.28}, {"text": "enough and he didn't turn his camera on so too late Deputy Mayor Morley thank you madam chair I just have", "start": 28180.28, "end": 28187.84}, {"text": "a couple of quick ones um the first one and apologies if I miss this in the presentation but I noted that there are", "start": 28187.84, "end": 28194.6}, {"text": "still consideration of the tshc assets as part of the ongoing discussion with", "start": 28194.6, "end": 28200.958}, {"text": "tcc's budget I my first question is what is the future of that look like is there", "start": 28200.958, "end": 28207.718}, {"text": "an anticipated uncoupling of the management uh of the assets specific to", "start": 28207.718, "end": 28213.08}, {"text": "both of these corporations or is the intention to continue to um couple them", "start": 28213.08, "end": 28220.318}, {"text": "together through the chair I'll start and then perhaps Tom Hunter wants to to ra talk as well um so tchc continues to", "start": 28220.318, "end": 28228.318}, {"text": "own own and maintain and Provide Capital renewal for all of the the housing stock", "start": 28228.318, "end": 28233.84}, {"text": "within the portfolio including uh housing that is operated by Toronto seniors housing corporation uh Toronto", "start": 28233.84, "end": 28240.44}, {"text": "seniors does provide the the general operations within within the buildings and then Toronto Community Housing provides back office support uh and", "start": 28240.44, "end": 28247.638}, {"text": "functionality for tshc as well we we continue to be having conversations uh", "start": 28247.638, "end": 28253.04}, {"text": "about how best to do that going forward what functions should we continue to provide what functions might tshc want", "start": 28253.04, "end": 28258.36}, {"text": "to to ramp up and and provide on their on their own behalf but I'd say we're still relatively early in the in the new", "start": 28258.36, "end": 28264.12}, {"text": "relationship of between the organizations uh but happy to to let Tom speak as well you're good coun Deputy Morley did", "start": 28264.12, "end": 28273.12}, {"text": "you want to Toronto seniors Corporation is here but did you want to ask your", "start": 28273.12, "end": 28278.52}, {"text": "tchc questions or do you want to blend I'm in your hands councelor do that's", "start": 28278.52, "end": 28284.36}, {"text": "that's okay um it sounds like we haven't landed anywhere concrete with respect to that I know um both boards have sort of", "start": 28284.36, "end": 28292}, {"text": "discussed it at a high level as this transition has been underway um so I'll set that aside from now keep an eye on", "start": 28292, "end": 28298.798}, {"text": "it that's why I was thinking of of taking the question separately because the separate boards adopted the separate", "start": 28298.798, "end": 28304.84}, {"text": "budgets yeah yeah yeah no for sure um thank you just one other quick one um", "start": 28304.84, "end": 28310.638}, {"text": "with respect to um long-term planning uh we heard about some of the challenges", "start": 28310.638, "end": 28317.28}, {"text": "around Rising costs Rising demand and a sort of unstable funding um situation to", "start": 28317.28, "end": 28324.2}, {"text": "manage and maintain I'm wondering how uh what's the status of the Strategic plan", "start": 28324.2, "end": 28330.84}, {"text": "for the organization and how is that aligning with the budget proposal before us and future budget proposals to", "start": 28330.84, "end": 28338.84}, {"text": "come thank you through the chair so the the TR community housing Corporation does does not have an active strategic", "start": 28338.84, "end": 28345.04}, {"text": "plan right now we've been in the process of developing uh renewed strategic plan over the last uh half to 3/4 of a year", "start": 28345.04, "end": 28353.52}, {"text": "uh we are we we have a final draft of that that's going to be going before our board in February so we're very close to", "start": 28353.52, "end": 28359.52}, {"text": "to being able to wrap that up we think um you know and and it does there there are some things within how how we're", "start": 28359.52, "end": 28366.718}, {"text": "charting that plan that do that do play out very much within this budget primarily I would say the greater", "start": 28366.718, "end": 28373.12}, {"text": "investments in supports for tenants uh and the prioritization of those supports into High needs communities both with", "start": 28373.12, "end": 28380.76}, {"text": "respect to um addressing the emerging needs in those communities as well as addressing the the continually Rising", "start": 28380.76, "end": 28387.84}, {"text": "costs that we experience in trying to provide supports uh for those buildings so uh I would say that this budget", "start": 28387.84, "end": 28393.718}, {"text": "submission is very much aligned with the where I believe the direction of the Strategic plan is going fantastic um I", "start": 28393.718, "end": 28400.16}, {"text": "just want to commend you for the work um that's being done and and been done and for your leadership on it I do think as", "start": 28400.16, "end": 28406.28}, {"text": "a city we need to continue to prioritize uh resourcing and appropriately supporting tchc as we know so many of um", "start": 28406.28, "end": 28413.16}, {"text": "the challenges that we're navigating are centralized in in some of these um communities and they deserve our best", "start": 28413.16, "end": 28419.6}, {"text": "effort so thank you for yours and I look forward to the continued discussions thank you okay uh thank you", "start": 28419.6, "end": 28427.68}, {"text": "uh councelor Moy thank you and mam speaker uh what strategies are being considered to", "start": 28427.68, "end": 28434.2}, {"text": "address the rising uh S sogr Repair backlog and reduce future risk thanks", "start": 28434.2, "end": 28440.6}, {"text": "SW so so through the chair I think it's important to understand that um there will always be a requirement for state", "start": 28440.6, "end": 28447.04}, {"text": "of good repair Investments ongoing across our portfolio our industry experts tell us we should be investing", "start": 28447.04, "end": 28452.718}, {"text": "somewhere in the neighborhood of 2 to 4% annually in capital renewal across our asset portfolio when you think about our", "start": 28452.718, "end": 28459.08}, {"text": "portfolio being worth about $4 billion that's a significant investment uh the", "start": 28459.08, "end": 28464.12}, {"text": "city and we participated in work with the city earlier this year to look at what's a what's a reasonable level of", "start": 28464.12, "end": 28469.84}, {"text": "investment overall for from an asset management perspective and we came in at about the $330 $340 million range would", "start": 28469.84, "end": 28476.6}, {"text": "be a reasonable level of investment but I will stress that's sort of a Treading Water number right that's keeping us at", "start": 28476.6, "end": 28482.6}, {"text": "the level we are and not further degrading uh our buildings remember that", "start": 28482.6, "end": 28488.08}, {"text": "two-thirds of our buildings are already in poor or critical conditions so we're we're starting from within a ho I would", "start": 28488.08, "end": 28493.84}, {"text": "suggest so just the investment to tread water probably isn't sufficient if we want to get to a place of having uh a", "start": 28493.84, "end": 28500.6}, {"text": "fair or even good condition across our building so so for me the the greatest risk that we face on state of good", "start": 28500.6, "end": 28506.76}, {"text": "repair Capital is continuing to attract the right level of funding to not only tread water but to continue to to slowly", "start": 28506.76, "end": 28513.36}, {"text": "and incrementally climb out of that hole that has been created over you know 50 plus years uh of the levels of", "start": 28513.36, "end": 28519.958}, {"text": "investment in social housing not just in Toronto but across the country so funding is is certainly the biggest risk that we continue to face okay thank you", "start": 28519.958, "end": 28527.36}, {"text": "um another question how will success be measured for the ongoing violence reduction initiatives and what specific", "start": 28527.36, "end": 28534.84}, {"text": "metrics will be used to track improvements in dcac communities I know over the last year uh security has been", "start": 28534.84, "end": 28541.398}, {"text": "reduced in many of your buildings uh I received many emails about this and it's a it's an ongoing issue so I think the", "start": 28541.398, "end": 28549}, {"text": "two link so through the chair I get um you know safety within our communities is a critical priority we spoke a little", "start": 28549, "end": 28555.318}, {"text": "bit about it in the presentation I do want to stress that the vast majority of Toronto Community Housing", "start": 28555.318, "end": 28561.958}, {"text": "communities um do not experience significant safety and emergency concerns right but we do see a", "start": 28561.958, "end": 28568.558}, {"text": "concentration of safety incidents within a certain number of communities and we and we I put up that one slide that", "start": 28568.558, "end": 28574.76}, {"text": "showed that we've we've really prioritized 33 within that Cate that that category of of high needs chronic", "start": 28574.76, "end": 28581.28}, {"text": "vulnerabilities and then nine more uh communities within that that category of", "start": 28581.28, "end": 28586.36}, {"text": "of chronic gun violence so now now that we have a clear identification of where our highest priority needs are our our", "start": 28586.36, "end": 28593.52}, {"text": "measurement uh and and reporting of success is really going to focus on those communities what levels of", "start": 28593.52, "end": 28599.68}, {"text": "investment are we making um those will include staff that are there to provide coordination and support with Community", "start": 28599.68, "end": 28606.398}, {"text": "agencies and with the city that will include significant partnership um you", "start": 28606.398, "end": 28611.558}, {"text": "know we we are Partners at the table with violence prevention with saf uh and and the reality is if you solve some of", "start": 28611.558, "end": 28618.28}, {"text": "those neighborhood problems within some of our buildings and some of our communities you you solve them for the community at large we we do tend to be", "start": 28618.28, "end": 28625.12}, {"text": "uh an epicenter for for some of those those communities so we recognize that and we want to create place-based", "start": 28625.12, "end": 28630.638}, {"text": "strategies that are going to help to solve that so you asked very specifically about how we measure that um so we measure very simple things like", "start": 28630.638, "end": 28637.08}, {"text": "how what level of and how many critical and chronic incidents do we do we see within each of our communities um I'm", "start": 28637.08, "end": 28643.6}, {"text": "happy to to say that uh the level of um the the specific number of gun violence", "start": 28643.6, "end": 28649}, {"text": "incidents on Toronto community housing properties has been on a a long reduction path uh with the city for I'd", "start": 28649, "end": 28656.76}, {"text": "say probably three or four years now uh so that's that's great but but obviously doesn't solve the problem there there's", "start": 28656.76, "end": 28662.68}, {"text": "still significant investment that's needed and we and we need to be Tracking not just the most serious incidents but", "start": 28662.68, "end": 28668.92}, {"text": "but any and all incidents that that we experience and I would come back to the the ones that we looked at in that analysis right even things like", "start": 28668.92, "end": 28675.76}, {"text": "vandalism and the repeated maintenance that we need to to do within buildings are ways for us to measure uh whether or", "start": 28675.76, "end": 28681.318}, {"text": "not we're making a difference and whether or not we're reducing those kinds of situations within a building making it better for the tenants and and", "start": 28681.318, "end": 28687.878}, {"text": "making it more affordable for us to maintain the building as well okay uh to", "start": 28687.878, "end": 28693.878}, {"text": "continue the theme of security what are the key milestones for implementing the cyber security recommendations outlining", "start": 28693.878, "end": 28699.24}, {"text": "the audit the general report and how will they improve systems Integrity again you may have heard that aor of the", "start": 28699.24, "end": 28705.958}, {"text": "school boards went through uh cyber reached recently we've had them in City", "start": 28705.958, "end": 28711.12}, {"text": "departments as well the library being one of them um what steps have you been take have you taken especially since the", "start": 28711.12, "end": 28717.76}, {"text": "auditor report you know outlines some of the concerns yeah thank you and through", "start": 28717.76, "end": 28723.2}, {"text": "the chair it's it's a significant area of investment that you'll see in our budget submission here um I I I speak", "start": 28723.2, "end": 28728.92}, {"text": "regularly with my counterparts from other housing providers as well and one of the other largest housing providers", "start": 28728.92, "end": 28734.52}, {"text": "in the province also went through a major cyber incident uh and it's taken them uh 4 months plus to be able to get", "start": 28734.52, "end": 28741.28}, {"text": "their systems back online just to be able to properly collect rent and and manage their tencies uh so it's a huge", "start": 28741.28, "end": 28747.16}, {"text": "risk for us we we've identified it as such and it's one of the largest areas of Investments that we are making this", "start": 28747.16, "end": 28753}, {"text": "year both to increase the skills and capabilities on our it and cyber security teams uh as well as to continue", "start": 28753, "end": 28761.16}, {"text": "our journey of moving towards more robust platforms so getting off of Old", "start": 28761.16, "end": 28766.558}, {"text": "Legacy systems allows us to provide a better experience for our tenants but it also just creates a more inherently", "start": 28766.558, "end": 28772.718}, {"text": "secure uh environment to operate in and it allows us to get off of Old technology and old Hardware as well", "start": 28772.718, "end": 28778.84}, {"text": "that's the the majority of the um without going into too much detail in public session many of the the", "start": 28778.84, "end": 28784.84}, {"text": "recommendations coming out of the audit report spoke directly to that um aging technology and software uh so we have", "start": 28784.84, "end": 28791.12}, {"text": "very clear milestones and plans in place to address investments in that technology uh as well as mitigating", "start": 28791.12, "end": 28796.958}, {"text": "controls in the form of uh cyber Security Professionals within our it team to continue to Monitor and track uh", "start": 28796.958, "end": 28803.798}, {"text": "not not hopefully not specific uh incidences of breach um but but where we", "start": 28803.798, "end": 28808.958}, {"text": "we experience attacks and how we are managing those going forward so we're very much focused on that within this budget okay I'm at time thank you yep", "start": 28808.958, "end": 28816.6}, {"text": "okay uh councelor mckel Deputy Mayor Melby uh thank you madam chair um will", "start": 28816.6, "end": 28824.28}, {"text": "will you be sending all counselors a list of investments in their Awards you pre viously did this and walked them", "start": 28824.28, "end": 28829.958}, {"text": "through what will be happening we'll be doing that again the chair be happy to do that yes um we can look at both the", "start": 28829.958, "end": 28836.76}, {"text": "new development opportunities that are happening as well as Capital Improvements and state of good repair Investments that we're making and and climate action Investments great um so", "start": 28836.76, "end": 28844.24}, {"text": "you talk about several programs that you have that are um evolving including your inchor pilot project a lot of supports", "start": 28844.24, "end": 28851.28}, {"text": "you have for high needs rapid housing so um that work though is that lying in", "start": 28851.28, "end": 28856.558}, {"text": "your budget or is that lying in US cfas budget through the chair I'd say that there there are both um so so I'll give", "start": 28856.558, "end": 28863.68}, {"text": "you a couple of examples um so there are investments that we're making within our budget to make sure that we have staff", "start": 28863.68, "end": 28870.2}, {"text": "on the ground that can work in our high needs communities we so we already have um coordinator staff that are out there", "start": 28870.2, "end": 28876.76}, {"text": "but they're stretched quite thin right they they need to operate across all of our different communities this budget dedicates specific resources to many of", "start": 28876.76, "end": 28883.638}, {"text": "our most high needs communities so that they're there every day and providing supports within those communities now their role will be to convene and", "start": 28883.638, "end": 28890.878}, {"text": "work with other City departments uh and Community agencies to bring to bring", "start": 28890.878, "end": 28896.398}, {"text": "forward you know I look at it like a like a unique plan for each High needs Community they're not all the same right", "start": 28896.398, "end": 28902.92}, {"text": "the the demographics and makeup of the tenants is different the the kinds of when we do audits within those", "start": 28902.92, "end": 28909}, {"text": "communities and we talk to tenants we find that a desire for different kinds of programming and supports so their", "start": 28909, "end": 28915.04}, {"text": "role then is to to bring forward and be a bit of a magnet for where sdfa for example can provide greater Investments", "start": 28915.04, "end": 28921.718}, {"text": "we've been talking with um Parks and Recreation about better utilization of the youth Outreach workers and making", "start": 28921.718, "end": 28927.318}, {"text": "sure that they're aligned to the the programming work that we do within our communities as well so the reality is I", "start": 28927.318, "end": 28932.68}, {"text": "think we have the locations and we have uh tenants with great need and there are", "start": 28932.68, "end": 28939.12}, {"text": "quite a variety of supports that can be provided whether directly By Us by sdfa other City departments or or the wide", "start": 28939.12, "end": 28945.44}, {"text": "variety of community agencies out there that we work with we actually work with with over 120 different agencies across the city okay great um can you elaborate", "start": 28945.44, "end": 28952.878}, {"text": "on what's in this budget around work to to stop trespassing and upgrades of", "start": 28952.878, "end": 28959.318}, {"text": "security keys and things like that okay uh so through the chair a couple of very", "start": 28959.318, "end": 28964.478}, {"text": "specific things that that I'll point to um there's a significant capital investment in this budget that that looks to uh address outstanding", "start": 28964.478, "end": 28971.958}, {"text": "recommendations of many of our security audits of our most uh uh of the communities that experience the most", "start": 28971.958, "end": 28977.84}, {"text": "levels of violence so one of the um challenges we've had in the past is we've gone out and done these audits of", "start": 28977.84, "end": 28984.12}, {"text": "communities and learned you know you can make improvements to the entryway you can make improvements to sight lines lighting cameras but we didn't have", "start": 28984.12, "end": 28991.2}, {"text": "dedicated Capital within our budgets to address many of those concerns so in the past we found ourselves negotiating uh", "start": 28991.2, "end": 28998.44}, {"text": "with our with our state of good repair budget or or other sources to try to address those issues this pulls that out", "start": 28998.44, "end": 29004.76}, {"text": "and and creates dedicated funding directly to address safety related concerns that have been identified", "start": 29004.76, "end": 29010.318}, {"text": "within uh our systems now you also talked about technology and that's a", "start": 29010.318, "end": 29015.52}, {"text": "significant challenge for us as well our operating technology is very old within our our organization and our our door", "start": 29015.52, "end": 29021.52}, {"text": "entry systems and monitoring systems are are very old so this budget doesn't solve that problem this budget opens the", "start": 29021.52, "end": 29027.84}, {"text": "door for us to have uh initial investments in assessing and analyzing and trying to find options for where do", "start": 29027.84, "end": 29034.76}, {"text": "we go from here because much of that technology is end of light life and there's a probably a significant investment coming down the road that", "start": 29034.76, "end": 29041.08}, {"text": "we'll have to make uh in bringing our operational technology for our buildings up to an appropriate state so that we", "start": 29041.08, "end": 29047.2}, {"text": "can address those kinds of issues sorry for your um your security", "start": 29047.2, "end": 29054.638}, {"text": "Community officers your special constables I think that's um how are you with vacancies I think in the past", "start": 29054.638, "end": 29060.16}, {"text": "you've had quite a few vacancies are you fully staffed up around all of that right now so through the chair no we're", "start": 29060.16, "end": 29065.638}, {"text": "not we we've held quite we have have quite a number of vacancies in our community safety unit and our special", "start": 29065.638, "end": 29071.24}, {"text": "constables I don't have the exact number but I could I could ask for for details if you'd like to have that um and and", "start": 29071.24, "end": 29076.958}, {"text": "I'd say there's there's two two issues that we've run into there one is uh the renewal of the the manner in which our", "start": 29076.958, "end": 29083.28}, {"text": "special constables are um are certified so that that there was a delay in how", "start": 29083.28, "end": 29088.68}, {"text": "that process worked back and forth between us and the Toronto police services this past year um we're right", "start": 29088.68, "end": 29093.84}, {"text": "on the cusp of solving that problem now so I'm quite confident that we'll be able to move forward and address some of those vacancies very shortly um but", "start": 29093.84, "end": 29100.04}, {"text": "second there's there's been a an ongoing uh assessment of our overall Community safety unit within the corporation as", "start": 29100.04, "end": 29105.798}, {"text": "well over the course of this past year uh and we're just nearing the end of that assessment uh and so that will", "start": 29105.798, "end": 29112.318}, {"text": "allow us to create a plan for um what happens with that unit going forward how do we look at further Investments um and", "start": 29112.318, "end": 29120.2}, {"text": "again I want to stress as I kind of said earlier that there's there's direct reactionary Investments we can make in", "start": 29120.2, "end": 29125.76}, {"text": "providing Community safety and support reports I I when I go to to locations I hear the need for uh more security", "start": 29125.76, "end": 29133.76}, {"text": "whether it be third party security or or special constables quite regularly um but alongside that is the need for", "start": 29133.76, "end": 29139.2}, {"text": "investment in Community Development and and addressing kind of those core issues and elements that that contribute to", "start": 29139.2, "end": 29144.68}, {"text": "longer term safety so I'm over time I don't have a further question but I just want to say thank you um I've been very", "start": 29144.68, "end": 29150.2}, {"text": "impressed with the work I've been seeing out of Toronto Community Housing over the last couple years at addressing High", "start": 29150.2, "end": 29156.28}, {"text": "needs and and communities with violence in my community um and your staff have been fantastic about engaging with my", "start": 29156.28, "end": 29163.84}, {"text": "office and partners across Eastern Scarboro and I know that you probably don't get a lot of thanks very often so", "start": 29163.84, "end": 29171.12}, {"text": "I just wanted to make sure to to say that thank you and I think things are moving in the right direction I", "start": 29171.12, "end": 29176.478}, {"text": "appreciate the efforts your your staff are are making in that regard um and I", "start": 29176.478, "end": 29182.558}, {"text": "think it's unfortunate that I think it was intended for Toronto Community Housing to be a landlord and you've turned into Supportive Housing operator", "start": 29182.558, "end": 29189.24}, {"text": "which is unfortunate okay that was a minute long thank you just looking at the clock and and we still have to ask", "start": 29189.24, "end": 29195.24}, {"text": "questions of the seniors corporation uh I have councelor Perks and councelor Jen first question and I", "start": 29195.24, "end": 29202.478}, {"text": "don't know if it's to you or to the CFO does this budget really say we're taking $300 million out of a highway and", "start": 29202.478, "end": 29209.16}, {"text": "putting it into housing is that really what it says um from the chair I'll jump in yes", "start": 29209.16, "end": 29216.24}, {"text": "it does that is a essentially what it is saying have I been moved to a different timeline okay that's all I needed to", "start": 29216.24, "end": 29224.28}, {"text": "know CER Chang thank you through the chair is", "start": 29224.28, "end": 29230.04}, {"text": "tchc a an agency or a landlord so through the chair U we are a", "start": 29230.04, "end": 29238.12}, {"text": "wholly owned Corporation of the city of Toronto right so so we are chartered by the city of Toronto and and the city", "start": 29238.12, "end": 29243.558}, {"text": "sets our mandate through shareholder Direction uh absolutely we are clearly a landlord there's no question that we are", "start": 29243.558, "end": 29249.08}, {"text": "that's how we operate um but the reality is we provide uh traditional landlord services like how you take care of your", "start": 29249.08, "end": 29255.16}, {"text": "property how you collect your rent um unfortunately how you have to evict evict tenants sometimes like those are all standard procedures that that we", "start": 29255.16, "end": 29262.478}, {"text": "operate in um but there as I kind of outlined in the early stages of the presentation we've seen a dramatic", "start": 29262.478, "end": 29268.398}, {"text": "growing Acuity of needs within our tenant base and so if we don't uh extend", "start": 29268.398, "end": 29274.68}, {"text": "into those areas or invite others into those areas to help provide those necessary supports for our tenants the", "start": 29274.68, "end": 29281.92}, {"text": "reality is our communities suffer individual tenants and families suffer their neighbors suffer um and and so too", "start": 29281.92, "end": 29289}, {"text": "do our financials in the city's budget because the cost to continue to provide", "start": 29289, "end": 29294.44}, {"text": "maintenance uh and address those issues from a reactive basis is tremendously", "start": 29294.44, "end": 29300.08}, {"text": "more expensive than trying to tackle the the core issues uh around our tenants so the 1. n88 uh", "start": 29300.08, "end": 29308.92}, {"text": "million is uh for social support and in particular with a focus", "start": 29308.92, "end": 29315.84}, {"text": "on the 33 vulnerable communities uh and the ones uh with gun violence but is there", "start": 29315.84, "end": 29324.2}, {"text": "also a budget allocation for the other communities and what is that", "start": 29324.2, "end": 29330.76}, {"text": "amount through the chair there there is there there there are significant investments in those high priority", "start": 29330.76, "end": 29335.84}, {"text": "communities yes but there are also significant Investments across our portfolio um the most significant that I", "start": 29335.84, "end": 29341.718}, {"text": "would point to would be the the significant increase in our state of good repair capital budget this year so", "start": 29341.718, "end": 29347.08}, {"text": "the city has uh increased our our state of good repair Capital uh and the city's contribution to that by do you I'm not", "start": 29347.08, "end": 29353.718}, {"text": "sure if you have the exact number is it 40 million 40 million in yeah 40 million", "start": 29353.718, "end": 29359.318}, {"text": "2025 long over years sorry I'm more focused on the social support aspect so", "start": 29359.318, "end": 29366.638}, {"text": "because I have previously worked in a community housing neighborhood at in an organization that served a neighborhood", "start": 29366.638, "end": 29373.28}, {"text": "and I've seen a community community um service coordinators get burnt out", "start": 29373.28, "end": 29379.718}, {"text": "actually several uh and so the load is quite High and the complexity as you", "start": 29379.718, "end": 29385.76}, {"text": "note uh is quite serious and uh it's great that there's I think 120", "start": 29385.76, "end": 29391.638}, {"text": "organizations and all these partners and I was one of them at one point but tchc", "start": 29391.638, "end": 29397.44}, {"text": "has a unique line of sight that no one else does on some of the most vulnerable people and in that unique position are", "start": 29397.44, "end": 29406.318}, {"text": "there investments in uh in tracking outcomes in uh looking collecting data", "start": 29406.318, "end": 29415.318}, {"text": "on what investments are working uh is there some possibility of initiating", "start": 29415.318, "end": 29421.16}, {"text": "that so that we can make smarter Investments and see where the gaps are", "start": 29421.16, "end": 29426.398}, {"text": "yeah so through the chair I'm sorry I misunderstood but but happy to to address exactly that um so first on the on the measurement and how we make smor", "start": 29426.398, "end": 29432.878}, {"text": "investments that's absolutely true when I talk about the the I just briefly when I talk about those high priority", "start": 29432.878, "end": 29438.318}, {"text": "communities there's an entire model behind that that looks at all of our communities and looks at outcome measures for all of those communities to", "start": 29438.318, "end": 29444.878}, {"text": "determine which ones should fit within those higher priority investment buckets but it doesn't mean that we're not", "start": 29444.878, "end": 29450.558}, {"text": "making measurements across all communities in the portfolio and not identifying where um where housing", "start": 29450.558, "end": 29456.52}, {"text": "developments might move move between those categories for example um so we celebrate it when when when a community", "start": 29456.52, "end": 29462.08}, {"text": "moves down from our categories and moves into to a more stable state but we also identify when when communities move up", "start": 29462.08, "end": 29468.92}, {"text": "and require additional Investments so even so in my neighborhood it may seem like a very quiet neighborhood um but I", "start": 29468.92, "end": 29477.08}, {"text": "have been contacted by moms who say their kids are being leared into drug dealing I there was a child that was", "start": 29477.08, "end": 29485.12}, {"text": "missing for a while because he went off and and was then arrested in another", "start": 29485.12, "end": 29490.76}, {"text": "city so these challenges um may not measure uh visibly on", "start": 29490.76, "end": 29497.24}, {"text": "some uh without very proactive data collection uh and working in partnership", "start": 29497.24, "end": 29503.638}, {"text": "with agencies so is there any investment in trying to tie that all together so", "start": 29503.638, "end": 29509.318}, {"text": "that we have a broad view of what agencies are doing what outcomes are and", "start": 29509.318, "end": 29514.6}, {"text": "kind of looking at the overall outcomes of the residents in the communities through the CH there certainly is", "start": 29514.6, "end": 29520.68}, {"text": "there's there's also on the corporate side of things an investment in our data strategy and the way that we work with", "start": 29520.68, "end": 29525.718}, {"text": "Partners to measure exactly that uh and there are also real tenant support Investments made not in high needs", "start": 29525.718, "end": 29531.92}, {"text": "communities as well focused on within our budget on on stronger engagement within our tenant communities and", "start": 29531.92, "end": 29538.52}, {"text": "accessibility supports within many of our communities so many of those are targeting communities well outside of", "start": 29538.52, "end": 29544.04}, {"text": "those High needs support areas so I don't want to although we are prioritizing Investments there I don't want to leave the committee with the", "start": 29544.04, "end": 29550.12}, {"text": "impression that that's the only areas we're investing in if add in our base budget we do have a um investment in", "start": 29550.12, "end": 29558.12}, {"text": "terms of program and partnership engagement refresh um doing some of data", "start": 29558.12, "end": 29563.878}, {"text": "collection and also analysis and data strategy is one of our the major investment in BS on Capital and and", "start": 29563.878, "end": 29570.52}, {"text": "operating in 2025 we're actually standing up a data strategy and also bi strategy across the organization with", "start": 29570.52, "end": 29577.2}, {"text": "the platform and also analyst to collect the data working very close with partners and in our budget notes we also", "start": 29577.2, "end": 29584.36}, {"text": "have a one page really highlighting the work we're doing at the program partnership front including working with", "start": 29584.36, "end": 29590.36}, {"text": "youth employment Community uh uh Economic Development as well as some of", "start": 29590.36, "end": 29596.638}, {"text": "those crime um crime sort of prevention and uh mitigation strategies great thank", "start": 29596.638, "end": 29603.36}, {"text": "you so much okay uh thank you uh I just have a couple of quick questions um I I", "start": 29603.36, "end": 29610.08}, {"text": "have a million questions uh but I'm going to save those we should have a a sitdown meeting sometime but just uh uh", "start": 29610.08, "end": 29617.68}, {"text": "quickly on uh we see there's a billion dollars now in development Capital here", "start": 29617.68, "end": 29623.2}, {"text": "you have projects that are in flight or or uh scheduled so I'm I'm wondering um", "start": 29623.2, "end": 29629.398}, {"text": "what the trend is uh these days even in even in times when it was cheaper to build there was always a pressure in a", "start": 29629.398, "end": 29636}, {"text": "revitalization project um you know you get to the end and to finish the", "start": 29636, "end": 29641.16}, {"text": "proforma the private developers start saying well we can't afford everything can tchc put in six million or 7 million", "start": 29641.16, "end": 29648.2}, {"text": "or 8 million and I'm wondering where where that trend is now are we under pressure in order to get a project off", "start": 29648.2, "end": 29655.6}, {"text": "the ground and started are we finding ourselves having to put more of our own dollars into those or are we are we be", "start": 29655.6, "end": 29662.04}, {"text": "are we sort of holding firm on that yeah so through the chair you know if you look at our revitalization project", "start": 29662.04, "end": 29667.558}, {"text": "portfolio most of those projects were started quite quite some time ago and and we we tend to operate those projects", "start": 29667.558, "end": 29673.16}, {"text": "under guaranteed uh Provisions within those contracts so I wouldn't say that we are um at at significant risk on any", "start": 29673.16, "end": 29680.36}, {"text": "of those projects um but but on go forward development opportunities we we do we do see fluctuation with the the", "start": 29680.36, "end": 29686.878}, {"text": "local business climate and what sort of uh opportunities developers have elsewhere so certainly we see that and", "start": 29686.878, "end": 29692.2}, {"text": "right now we're seeing favorable opportunities with our development Partners as we go forward with with new uh development projects okay and a", "start": 29692.2, "end": 29699.878}, {"text": "smaller amount of money but probably the most important um the the uh new and", "start": 29699.878, "end": 29705.16}, {"text": "enhanced money going in for uh chronic violence supports is that is that money", "start": 29705.16, "end": 29710.398}, {"text": "that's there to partner with other existing things or are we setting up our own program here how does it interface", "start": 29710.398, "end": 29716.958}, {"text": "with things like um Police Service Focus tables uh Crisis Support Program here at", "start": 29716.958, "end": 29723.638}, {"text": "the uh at the city is it is it partnering with are are having its own", "start": 29723.638, "end": 29729.238}, {"text": "um operation so through the chair we're we're very much present at all of those tables right now today um and and so the", "start": 29729.238, "end": 29736.44}, {"text": "the new Investments that you see in here are are enhancing the level of on the ground support that we can provide", "start": 29736.44, "end": 29742.44}, {"text": "within our communities both in terms of Staffing that can be present to help convene and ensure agency presence and", "start": 29742.44, "end": 29750.44}, {"text": "City presence in some of our buildings but also in capital that's needed to um", "start": 29750.44, "end": 29755.76}, {"text": "make investments in lighting and entryway and Camera Serv systems and whatnot so when we look at U Community", "start": 29755.76, "end": 29762.52}, {"text": "safety and violence reduction it's really both in the Staffing to be present at those tables and present in", "start": 29762.52, "end": 29768.16}, {"text": "our communities and then the capital Investments to improve uh those specific communities okay um and I probably going", "start": 29768.16, "end": 29775.52}, {"text": "to ask the the the same question of uh of the seniors Corporation in terms of", "start": 29775.52, "end": 29781.52}, {"text": "the uh of the the division now between the two is that is that sitting with the", "start": 29781.52, "end": 29787.878}, {"text": "uh the community do they understand now that that we're really trying to specialize and run the two separate", "start": 29787.878, "end": 29793.398}, {"text": "areas or are we still sort of having to familiarize people as they enter the", "start": 29793.398, "end": 29798.478}, {"text": "housing list that that uh that there are these two uh more distinct entities than", "start": 29798.478, "end": 29803.6}, {"text": "in the past I mean through the chair you know our experiences with our tenants directly within our buildings so I would", "start": 29803.6, "end": 29808.958}, {"text": "say they have a very clear understanding of their relationship with us yeah I I suspect that there is some education", "start": 29808.958, "end": 29814.2}, {"text": "that probably has to happen um when folks enter the waiting list or when they reach the top of the waiting list and have to be brought into the system", "start": 29814.2, "end": 29820.52}, {"text": "as to which entity they would then create uh move into and create a relationship with um but that you know", "start": 29820.52, "end": 29827.04}, {"text": "the the back office machinations between tchc and Toronto seniors I don't think are too important to most of our tenants", "start": 29827.04, "end": 29833.76}, {"text": "or to the tenants at Toronto seniors you know they see a strong the front facing operations are quite clear and distinct", "start": 29833.76, "end": 29840}, {"text": "uh and that's the experience that I think most of our tenants have okay um and as I've said we we should meet", "start": 29840, "end": 29845.76}, {"text": "sometime because uh oh and I had I had one other one and it was about Capital Management um uh robust plan but I've", "start": 29845.76, "end": 29855.68}, {"text": "had the experience on the ground uh a couple a a project in my own W spare", "start": 29855.68, "end": 29861.68}, {"text": "ways there was sort of fits and starts to doing that retrofit uh program but", "start": 29861.68, "end": 29866.958}, {"text": "then another and another complex that I happen to go to on a regular Bas it's not in my w at all it's 3941 Lawrence", "start": 29866.958, "end": 29874.318}, {"text": "Avenue East way out in it's in councel Angy word I think they started a uh", "start": 29874.318, "end": 29880.52}, {"text": "state of good repair program replacing the balconies Windows uh uh thermal", "start": 29880.52, "end": 29885.718}, {"text": "siding Etc and it has tended to have a flurry of activity for about a year and", "start": 29885.718, "end": 29891.68}, {"text": "a half now there a flurry of activity then nothing for a long time with the", "start": 29891.68, "end": 29897.08}, {"text": "work sort of half done but nothing happening for months at a time then", "start": 29897.08, "end": 29902.2}, {"text": "another flurry of activity and then it stops again so I'm wondering what's the", "start": 29902.2, "end": 29907.478}, {"text": "Capital Management the actual project management strategy or even if it is a", "start": 29907.478, "end": 29913.84}, {"text": "if it's a contract issue or something some form of communication to the residents of what's going on is that", "start": 29913.84, "end": 29920.558}, {"text": "being worked on so so through the chair I would say that we have a what I would describe as a very robust Capital", "start": 29920.558, "end": 29926.44}, {"text": "planning uh approach uh so you know as I mentioned before many of our buildings are in poor critical condition there are", "start": 29926.44, "end": 29933.12}, {"text": "not just one but often numerous uh capital investment requirements when you look at a particular building so when an", "start": 29933.12, "end": 29938.558}, {"text": "opportunity Rises to the top of the priority list one of the first things we do is go back to the the the budget and", "start": 29938.558, "end": 29944.68}, {"text": "the plan and say well what are all the things that we can get done when we go and do work in that building we don't want to just just go out for tender and", "start": 29944.68, "end": 29950.398}, {"text": "do one thing we might want to do three or four things um so so it is it is quite typical I would say that tenants", "start": 29950.398, "end": 29956.76}, {"text": "would experience prolonged uh activity as we go forward with capital renewal within their buildings now I don't know", "start": 29956.76, "end": 29962.478}, {"text": "the specifics of that that one development that you talked about but I can look into that um we we also have a", "start": 29962.478, "end": 29967.92}, {"text": "dedicated team within our facilities management folks um that are on the ground and doing work directly with", "start": 29967.92, "end": 29973.478}, {"text": "tenants so when there's significant efforts underway and they're going to last a long time we actually have folks that we fly in directly to those", "start": 29973.478, "end": 29980.08}, {"text": "developments and and talk with tenant leaders and make sure that people are well informed now I can't I I can't", "start": 29980.08, "end": 29985.318}, {"text": "promise you that Communications are perfect there there are times that I hear that someone didn't know that something was going on or we didn't", "start": 29985.318, "end": 29990.798}, {"text": "communicate well about something and we understand that and always try to work on making that better but I but I can assure you that we have a a robust uh", "start": 29990.798, "end": 29998.04}, {"text": "team that works on the capital planning and what's appropriate to do when we make those Investments as well as the", "start": 29998.04, "end": 30003.36}, {"text": "communication that's appropriate to do on the ground okay okay excellent thank you um I think that's it for tchc", "start": 30003.36, "end": 30011.478}, {"text": "questions do have questions for Toronto seniors uh Corporation are there any I just I just", "start": 30011.478, "end": 30018.12}, {"text": "want to ask one and I uh uh Tom I I can ask you from there so so that we get on to the moving of the motion and it's", "start": 30018.12, "end": 30025.478}, {"text": "it's that piece are are people becoming more aware of this so that they know when they go into the housing list that", "start": 30025.478, "end": 30032}, {"text": "they're they're sort of entering into a new Corporation and they should be you know", "start": 30032, "end": 30037.28}, {"text": "prioritizing uh selection of the senior's housing corporation uh", "start": 30037.28, "end": 30042.318}, {"text": "facilities we're finding we still have to walk people through that who say should I be on the housing list I'm", "start": 30042.318, "end": 30047.878}, {"text": "worried about when I retire and they we we have to we have to tell them that there is such a thing as seniors", "start": 30047.878, "end": 30054.16}, {"text": "buildings within yeah yes uh through the to the chair so just remembering that", "start": 30054.16, "end": 30060.44}, {"text": "when people are applying um you know on the weight list it is to a particular building right and so it maybe at that", "start": 30060.44, "end": 30066.12}, {"text": "point that they learn about uh it's it's specifically a Toronto seniors or seniors Focus building but that would be", "start": 30066.12, "end": 30071.558}, {"text": "identified as part of that uh as part of that process and I would I would just like to say from our you know from the", "start": 30071.558, "end": 30078.6}, {"text": "uh Inception in June of 2022 until now even just going you know in in the buildings and speaking to tenants or", "start": 30078.6, "end": 30085.68}, {"text": "from our we have our stack or senior tenant advisory committee or our regional meetings or at the buildings", "start": 30085.68, "end": 30091.36}, {"text": "there is certainly more of a familiarity now around Toronto seniors at its mandate what we're trying to deliver so", "start": 30091.36, "end": 30097.92}, {"text": "there is you know there there's always that learning at the point of application but I would have to say that once they are in the buildings that that", "start": 30097.92, "end": 30105.04}, {"text": "information that knowledge what we want to work towards for them is definitely being messaged strongly okay excellent", "start": 30105.04, "end": 30111.28}, {"text": "excellent um are there any if there are any other questions okay I just have Council Morley and then uh uh and then", "start": 30111.28, "end": 30119.398}, {"text": "we have to quickly uh uh put a motion uh forward uh for the rest of the for the", "start": 30119.398, "end": 30124.76}, {"text": "briefing notes thus far I'm I'm about to lose my vice chair", "start": 30124.76, "end": 30130.44}, {"text": "go ahead yeah no no worries Madam chair I know you have a tight timeline as well um I just wanted to pull the thread", "start": 30130.44, "end": 30136.318}, {"text": "around the community safety question at tshc specifically um we know and again I", "start": 30136.318, "end": 30143.238}, {"text": "won't give you the anecdotes uh We've chatted directly and uh we do continue to understand that there are some", "start": 30143.238, "end": 30149.2}, {"text": "concerns um around safety in some of the the seniors housing buildings I'm", "start": 30149.2, "end": 30155.68}, {"text": "wondering what investments we're seeing in this uh 25 proposal to address uh", "start": 30155.68, "end": 30161.08}, {"text": "those challenges uh through the chair so first of all just uh around kind of about the", "start": 30161.08, "end": 30168.08}, {"text": "uh I would just like say around the safety and reflecting on our tenant satisfaction our tenant engagement", "start": 30168.08, "end": 30174.08}, {"text": "survey where we did have 80 84 4% of our tenants felt that they were safe in", "start": 30174.08, "end": 30179.28}, {"text": "their housing so I think that's an important an important starting place for the work that we're doing we also uh", "start": 30179.28, "end": 30185.718}, {"text": "in 2023 did quality improvement project specifically with our staff and tenants", "start": 30185.718, "end": 30191.28}, {"text": "and other partners around around Safety and Security in the buildings as kind of anecdotally sta uh tenants were sharing", "start": 30191.28, "end": 30197.398}, {"text": "with us um on that concern so I think to your point it is a really and and Sean was also speaking to this about the", "start": 30197.398, "end": 30203.878}, {"text": "importance of that Community safety plan and and much of what we saw out of the", "start": 30203.878, "end": 30210}, {"text": "quality improvement projects is that tenants and our staff want to us approach this from various perspectives", "start": 30210, "end": 30216}, {"text": "right so there is the support that we get through the CSU with Toronto Community Housing there's that element", "start": 30216, "end": 30221.92}, {"text": "of it with the with the constables and their presence or whether it's with the third party our third party coverage in", "start": 30221.92, "end": 30227.76}, {"text": "the buildings so that is something that we need to it's not so much in the budget but as we look at our operations", "start": 30227.76, "end": 30233.718}, {"text": "our strategy operations for this year and upcoming it's where where do we for example need to prioritize that third", "start": 30233.718, "end": 30239.398}, {"text": "party coverage as it reflected in the data around High incidents and trespassing into those buildings so", "start": 30239.398, "end": 30245.6}, {"text": "there's that part of it that we have to work on as well and I and I would also suggest that and what tenants were", "start": 30245.6, "end": 30251.638}, {"text": "sharing with us is that element of Engagement and uh tenant engagement how that contributes to a sense of safety in", "start": 30251.638, "end": 30257.878}, {"text": "the building being part of your community and part of the uh support that we're looking for in this budget", "start": 30257.878, "end": 30263.6}, {"text": "around the community services coordinators is more about those Partners those support supporting", "start": 30263.6, "end": 30269.12}, {"text": "tenants in their activities supporting the tenants in the engagement how we how we can work with our partners so those", "start": 30269.12, "end": 30274.6}, {"text": "are all are all elements of that ask that will help not indirectly but we are", "start": 30274.6, "end": 30279.68}, {"text": "optimistic to help uh that safety environment within the buildings thanks so much Tom I'll leave it there thanks", "start": 30279.68, "end": 30285.318}, {"text": "Madam chair okay thank you uh if we just all we have to oh here's councelor changen", "start": 30285.318, "end": 30292.04}, {"text": "so if you have to uh leave your town hall Mr Vice chair I think I'm okay um", "start": 30292.04, "end": 30298.68}, {"text": "uh all we have left to do before we recess this marathon is uh uh the", "start": 30298.68, "end": 30304.28}, {"text": "briefing note request for for the the uh uh divisions thus far all that I have", "start": 30304.28, "end": 30310.318}, {"text": "are are briefing notes from councelor mckel so I'm thinking why don't we just have the motion moved in your name and", "start": 30310.318, "end": 30316.44}, {"text": "then if staff have any questions about what it is you're looking for they're pretty they're pretty clear but if they do then they'll they'll know who to call", "start": 30316.44, "end": 30324.2}, {"text": "first thank you they're either repeats of last year or they have been reviewed by staff so the first one is requesting", "start": 30324.2, "end": 30332.68}, {"text": "a briefing note on the money that the city of tono continues to spend on services that are extensions of", "start": 30332.68, "end": 30338.12}, {"text": "provincial and respon provincial and federal responsibilities uh the second is a request of the general manager Economic", "start": 30338.12, "end": 30344.718}, {"text": "Development around the resources that are being uh dedicated towards the green", "start": 30344.718, "end": 30350.04}, {"text": "economy the third is the same as last year every year I passed the same one", "start": 30350.04, "end": 30355.92}, {"text": "about the investments in indoor and outdoor recreation for skating Cricket in wi", "start": 30355.92, "end": 30361.36}, {"text": "arise washrooms and we did say that through The Gardener Expressway um reprioritization should", "start": 30361.36, "end": 30368.36}, {"text": "there be any additional funds on Parks to to look at those opportunities so did they find any the fourth is a briefing", "start": 30368.36, "end": 30375.12}, {"text": "note the staff already prepared a briefing note everybody should read it because it's wonderful on the Ravine and", "start": 30375.12, "end": 30380.28}, {"text": "meaway investment so this is just asking uh for the collaboration with the Toronto nature St steuarts and what", "start": 30380.28, "end": 30386.28}, {"text": "could be done to enance enhance that collaboration because it is volunteers that we have outworking so um enabling", "start": 30386.28, "end": 30392}, {"text": "them is great because that's less money we need spend when we have volunteers doing it uh five request um pfnr to", "start": 30392, "end": 30399.718}, {"text": "provide a briefing note sorry uh sdfa uh to provide a briefing note on programs and funding for food security including", "start": 30399.718, "end": 30406.878}, {"text": "but notlimited to food banks and Community Gardens they have reviewed that and six uh I ask for this one every", "start": 30406.878, "end": 30413.318}, {"text": "year uh Transit expansion office to provide a list of the number of full-time equivalents working within", "start": 30413.318, "end": 30418.76}, {"text": "each of the the transit projects in their office okay uh and I just want to point", "start": 30418.76, "end": 30425.718}, {"text": "out because I I I check to make sure in case people start adding to the list uh", "start": 30425.718, "end": 30431.12}, {"text": "the the motion about uh uh dispositioning for us those priorities in parks that that are are uh possible", "start": 30431.12, "end": 30438.558}, {"text": "out of the gardener allocation we already agreed to that list in that when the report on the The Gardener", "start": 30438.558, "end": 30445.2}, {"text": "reallocation came forward in Council uh they were highlighted then and and adopted by Council in a motion so you've", "start": 30445.2, "end": 30452.16}, {"text": "kept to those areas uh uh so it's a it's a um you know an agreed upon by Council", "start": 30452.16, "end": 30459.04}, {"text": "uh shopping list shall we say okay okay um uh Council perks had to go", "start": 30459.04, "end": 30466}, {"text": "all in favor of uh um uh adding that to the list and that is deferred to wrap up", "start": 30466, "end": 30473.478}, {"text": "to be yeah", "start": 30473.478, "end": 30477.718}, {"text": "right right we'll do all the deferrals on Friday okay so yes yes you can uh if they're not in", "start": 30481.718, "end": 30489.16}, {"text": "the analyst notes their information you need then absolutely um uh motion to uh", "start": 30489.16, "end": 30494.238}, {"text": "we're doing recess all right oh sorry I thought we have but I", "start": 30494.238, "end": 30499.478}, {"text": "didn't say I didn't say uh uh um uh all in favor opposed all in favor of the", "start": 30499.478, "end": 30504.76}, {"text": "briefing note being added to the list pose that's carried there you go and we're", "start": 30504.76, "end": 30509.84}, {"text": "recessing yes", "start": 30509.84, "end": 30513.558}, {"text": "okay", "start": 30535.04, "end": 30538.04}, {"text": "e", "start": 30565.04, "end": 30568.04}, {"text": "e e", "start": 30594.958, "end": 30598.958}]